Re-install lightroom after a hard drive crash

Hello,
I want to re-install LIGHTROOM 5 on one of my 2  Macbook computers because it had a hard drive crash.
The computer is repared, so I tried to re-install LIGHTROOM.
The only solution that I found available online, was to download LR5 through Creative Cloud.
But I have already paid a license (in 2013) bought online.
How should I do to put my license number on the LR5 that I downloaded from the CC ?
My fear is that I will have to pay (in one month) for a product I already bought...
Thank you for your help.

uninstall any lr versions installed via cc.  download lr 5.7 using the below link and use your serial number to activate.
Downloads available:
Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat:  XI, X | 9,8 | 9 standard
Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom:  5.7| 5 | 4 | 3
Captivate:  8 | 7 | 6 | 5
Contribute:  CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Similar Messages

  • Trying to reinstall lightroom after a hard drive crash - new hard drive

    how do I re-download lightroom after a hard drive crash. I have serial number from purchasing but can't seem to reinstall. Help please. Thank you.

    Moving this discussion to the Downloading, Installing, Setting Up forum.
    Holliday162 you can download a new copy of Photoshop Lightroom from your account.  Please see Find a download link on Adobe.com for details on how to download your purchased software.

  • HELP"apple application support not found when installing itunes after a hard drive crash and replace

    HELP"   error "apple application support not found" when downloading itunes after a hard drive crash and replacement????

    Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
    Does it install properly for you? If so, does iTunes launch properly now?
    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • Can't recover my system after a hard drive crash.

    Hello
    My hp DV6-3123tx's hard drive crashed because of a collision
    Steps i did:
    Got a new hard drive and fit it in.
    Using recovery DVDs tried to format it.
    Everything was good but when the system reboots to install drivers it just gets stuck at the starting page (on which hp is written). I waited for hours together but it doesn't recover from that state
    P.S: I had removed CMOS too after my hard drive crashed but restored and saved it's default settings in BIOS before the above mentioned steps.
    This question was solved.
    View Solution.

    Hi,
    Assuming this is just a problem with the recovery media, here's an alternative option you could try.
    Before trying the following, make sure you can still read the 25 Character Product Activation key on your Windows COA label ( 5 blocks of 5 alpha/numeric sets ).
    An example of a COA Label can be seen Here.
    You can create an installation disc yourself using another PC - just download the correct Disc Image ( this must be the exact same version that originally came with your notebook ) from the link below and use an application such as ImgBurn to burn the ISO correctly to a blank DVD - a guide on using ImgBurn to write an ISO to a disc is Here.  These Images are clean and from a well-respected source, however there are only limited versions available.
    Windows-7 sp1-iso-official-32-bit-and-64-bit
    Use the disc to perform the installation, enter the Windows activation key found on the COA Label when requested and when the installation has completed, use the 'Phone Method' detailed in the link below to activate the OS - this method supported by Microsoft and is popular with people who just want a clean installation of Windows 7 without the additional software load normally bundled with OEM installations.
    http://www.kodyaz.com/articles/how-to-activate-windows-7-by-phone.aspx
    Any additional drivers and software you may need can be found starting Here.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • I am trying to download my CS4 product after a hard drive crash

    I have been searching the site for what seems like forever. I need to download my CS4 suite after a hard drive crash. All I can find are my serial numbers. Where should I be going to find my downloads. It seems like it should be under "orders" but its not. I need to get this program going as I' losing valuable time on my projects.
    The orders page shows nothing, even when I click on orders or history:
    The products page shows my purchases, but doesn't allow for a download:
    Thanks

    Direct Downloads
    And really, do back up your installers for situations like this. That stuff may not be around much longer one day...
    Mylenium

  • Recovering after a hard drive crash and restore

    I have a question before I sync my iPod again;
    I had a operating system hard drive crash a little while ago, and I reimaged my drive with a three month old backup, basically I rolled back my computer's state a couple months, and with it, the state of my iTunes library.
    Now, my library is going to be missing songs that my iPod has, does this mean when I sync my iPod again iTunes is going to delete those songs it doesn't know about anymore? I don't recall seeing the option to "manually manage" the iPod anymore, but even in that case does this mean I can't automatically sync again?
    I understand that I can't use iTunes to pull songs off my iPod but thats not what I want. Essentially I want to rebuild my iTunes library list from what the iPod has, even if it can't find the songs on the local disk anymore, I just don't want them deleted.
    Maybe I'm approaching this problem the wrong way..

    Hi there,
    I'm struggling with the exact same issue, so I'm hoping you get a response soon from someone who knows what the g-o may be... I did sync my iPod after my hard drive crashed, but I had iTunes already configured to 'manually manage' my music, so it didn't clear my entire iPod. I'm just scared of accidentally deleting certain music off my iPod playlist that I didn't burn onto disc & so I'd lose it for good.
    Let's hope someone's got an idea...

  • All of my music was erased from my computer after my hard drive crashed and I don't want to spend the time uploading all of my old CDs to my computer.  If I plug in my iPhone with all of my current music on it, will it sync to my computer?

    All of my music was erased from my computer after my hard drive crashed and I don't want to spend the time uploading all of my old CDs to my computer.  If I plug in my iPhone with all of my current music on it, will it sync to my computer?

    This user tip should be helpful too.
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive

  • I am confused.  Is there currently a way to transfer 160 gig ipod Classic music to another computer of mine after my hard drive crashed? it has old limited library already on it?

    I am confused.  Is there currently a way to transfer 160 gig ipod Classic music to another computer of mine after my hard drive crashed? it has old limited library already on it?

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

  • I have a copy of my iTunes data and I'm looking to restore it all back into a new version of iTunes reloaded after a hard drive crash.  How do I do this?

    After having a hard drive crash, I've reloaded Windows 7 and all of my applications on a new hard drive.  I have also downloaded and installed a new version of iTunes on my computer.  I now want to restore all of my iTunes tracks, videos, movies, books, podcasts and all my playlists into the new version of iTunes from a back up of all of my previous hard drive before it crashed.  I have tried importing the data but iTunes drops all kinds of data (artist names, album names, track number, etc.) and have to now manually go through all of my iTunes data (18,000 tracks) to restore the data.  The data consists of a combination of purchased tracks (approx. 6,000) and my own personal CDs copied into iTunes.  I need help badly here as I'm lost on how to proceed.  Thanks.

    Hi Toboggan,
    If you are looking to restore your iTunes data from a backup, you may find the following article useful (while it is focused on moving between computers, many of the steps should also apply to your situation):
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/HT4527
    Regards,
    - Brenden

  • Can i reload all my music from my ipad after a hard drive crash

    My hard drive crashed. All my music is on my iPad and iPhone. After I install a new hard drive, will I be able to re-load all my music. If so, how.

    You should be able to copy iTunes purchases off the iPad and iPhone to your computer's iTunes via File > Transfer Purchases. If you have music on them that you purchased from other sites and/or copied from CDs and the iPad and iPhone is the only place that you have them (e.g. you haven't got them on a backup) then you will need to find a third-party program that can copy them off the iPad/iPhone - iTunes will only copy iTunes purchases.

  • Reinstall Acrobat Pro 9 after a hard drive crash?

    So I am sitting here looking at the disk I have and the serial number.  I cannot remember where we bought this and I am not sure I even have that documentation anymore.  All I can recall is that it was 2 licenses per disk.  I do know we did not buy it thru the adobe website.
    Can I re-install on the new hard drive or am I going to have problems activating because there is obviously no way to deactivate the old one since the hard drive crashed?

    If you have only installed once, then you still have one activation left. If you have no activations left, then you have to contact Adobe and explain that you lost the harddrive so that they can reset your activation count.

  • HOw do i reinstall itunes after a hard drive crash

    Experienced a hard drive crash on my computer.  I have no backup of iTunes.  HOw can a reinstall Itunes and retrieve my purchases?

    You can download and install iTunes from here www.apple.com/itunes/download/
    If you are in the US, and the music is still available in the store and you use the same iTunes account as you originally used to purchase them, then you should be able to re-download your music purchases for free : http://support.apple.com/kb/HT2519
    If you are not in the US then there is currently no re-download option, so you would need to copy a backup onto the computer

  • Can I download Adobe Acrobat XI Standard again after my hard drive crashed without having to pay for another copy?

    My hard drive crashed and along with it my Adobe Acrobat XI standard purchased last year.  How can I reinstall the program without having to purchase another copy?

    Hi Fred.
    Here are the links to install the software again if you don't have it as well as info on how to find your serial number, and information on activation and deactivation.
    Pattie
    Find your serial number information
    Link to install Acrobat:  XI, X | 9,8 | 9 standard
    Activation & Deactivation Help

  • How do I restore my pictures to iPhoto after my hard drive crashed?

    My 2010 MacBook Pro crashed in Summer of 2012, but I have some Time Machine backups from right before the crash. Once my computer was repaired, I brought it home and did a restore from the TM backup, but my iPhoto pictures didn't come with it. I have lost some photos because of this, but I hope to be able to get them back with your help! I have TM backups from around, before, and after the time of the hard drive crash. Any help is appreciated! Thank you!

    Please description how you retrieve your backup from TM. I have done quite a few of these and may be able to share some experience with you.

  • How Can I get my bookmarks From My Sync account without my sync key after a hard drive crash?

    My Computer Hard Drive crashed before I could back up my Sync Key or add another device. How can I get My bookmarks from my sync account without resetting the sync key and wiping my data?

    Not from Mozilla. Nobody knows your Sync Key except for you. <br />
    Is that hard drive usable at all? Like as an external disk in a USB hard drive enclosure?
    If so, you can recover your Firefox data from that drive. <br />
    http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile
    Your old Profile is located here in Vista & Win7: <br />
    ''drive'':\Users\''Windows login user name''\AppData\Roaming\Mozilla\Firefox\Profiles\''profile_name'' <br />
    Make sure that you unhide "Hidden files and folder" in the Control Panel > Folder Options -> View

Maybe you are looking for