Re-install Muse

how can I re-install Adobe Muse? My Muse doesn't work any longer. So I tried to deinstall it, but I can't do even that, it only says "wait..." for hours. Jürg

Hello,
How are you trying to install Muse. From Creative cloud application or Adobe.com.
If you are trying to install it from Adobe.com I would recommend you to install Creative cloud application from the link below.
https://creative.adobe.com/products/creative-cloud
Once Downloaded and installed, please go to Apps and install Muse.
Regards
Vivek

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Installing Muse from Creative Cloud

I can not update or install Muse because it is giving me a installation failed message. It says I have a previous beta version that needs to be uninstalled. I have never had Muse on this computer before creative cloud. I might of had a trial version. Has anyone else had this issue?

See if the following tool helps:
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html

Error message when installing Muse

Hi
I uninstalled the previous version of Muse and tried to download and install the current one, it downloaded 50% and came up with an error Installation Failed, more information:
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR:
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: Adobe Muse 6.0.0.0 {9A554C9D-E12D-4205-8101-9F4337CD5673} -----------
ERROR: Third party payload installer InstallAdobeMuse.exe failed with exit code: 7
Does anyone know what it is and how to fix it

Hello,
Please uninstall "Adobe Air" from your system and once done, please reinstall Air from this link: http://get.adobe.com/air/
You can find the uninstaller for Muse in "Programs and Features" in a "windows" machine and in the "Utilities" folder in a "Mac".
After Air is installed successfully, download and install Muse from this link:
Mac: http://www.adobe.com/go/muse_latest_mac
Windows: http://www.adobe.com/go/muse_latest_win
Hope this helps.
Cheers
Parikshit

Cannot install Muse trial because the installation package says it is corrupt

Cannot install Muse trial because the installation package says it is corrupt. I tried to download the Englisch and the Dutch versions both, but both with the same message: contact the 'maker' of te program. So here I am, big 'maker'... pleas help.
My computer with my Muse licence was stolen last week so I need the trial to finish an important project, aaaaarrrrrgggg!
The message I got: Sorry, er is een fout optgetreden. De toepassing kon niet worden geïnstalleerd, omdat het installatiebestand beschadigd is. Probeer een nieuw installatiebestand te krijgen van de toepassingsauteur.
In English: Sorry, an error has occurred. The program cannot be installed because it is damaged. Try to get a new one.
HELP!

How do I find this activity monitor on my Mac? | Apple Support Communities

Third party payload installer InstallAdobeMuse.exe failed with exit code: 25 (Was: Installing Muse)

I'm trying to install Adobe Muse but keep getting an installation failed message. It generates the following error code
ERROR: Third party payload installer InstallAdobeMuse.exe failed with exit code: 255
Anyone have any ideas?

Hi Njugl
Please look for Muse in your machine and uninstall it if present. Run the cleaner tool: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation -problems.html and remove any ruminants of Muse.
Enable root account:http://support.apple.com/kb/ht1528 in case of Mac.
Download CC desktop and try to install
Muse:https://creative.adobe.com/products/creative-cloud .
Please refer the kb for Exit Code 7: http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html .
Regards,
Prabs

Installing Muse from the cloud app manager

I have the full latest version of Muse installed on my computer, but the adome app manager still has an install button next to that particular app. Should I install Muse again from within this app?have the full version of Muse not the Beta already installed. I don't want to lose any sites I am working on.

All the sites/projects that you work on are saved as .muse files. Just keep them safe and you will be able to open them again after a fresh install.
Did you install your Muse 1.0 using the Adobe Application Manager while logged into AAM with your Adobe ID?
Cheers,
Vikas

CC will not allow me to install MUSE 2014 ....take me to Adobe site which states "Muse is downloading now..." however after a hour nothing has downloaded ...very Stange no error message either.

CC will not allow me to install MUSE 2014 ....take me to Adobe site which states "Muse is downloading now..." however after a hour nothing has downloaded ...very Stange no error message either.

Braxs please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install Muse CC 2014.

Can't install Muse CC - error says beta version is already installed?

I can't find the app anywhere on my computer but the error I'm getting during install in that a "beta version of this product exists on the computer. Please quit and uninstall that version before continuing"
Anyone else getting this error?

Refer to the following article on uninstalling Muse - http://helpx.adobe.com/muse/kb/uninstall-muse.html.
If it isn't installed and if that is a Mac machine, use the Spotlight to search for anything Muse related and remove. Look into the Trash folder too to find any instances of the app.
Most likely you're trying to install Muse using the CC Application Manager and as Muse is an Air application, there are certain limitations in how we interact with the Application Manager that can cause these types of conflicted states. Refer to the following thread for more about this - http://forums.adobe.com/thread/1253307.
Also include external drives in your search for an old version of Muse. You can attempt to install the app using the installer found here as well (another thread for reference <http://forums.adobe.com/message/5052701#5052701>):
Mac : http://www.adobe.com/go/muse_latest_mac
Win : http://www.adobe.com/go/muse_latest_win
You could use the Adobe Creative Cloud Cleaner Tool as well that helps resolve installation problems and can clean up install records for any pre-release (beta) installations of these products (download links at the bottom) - http://www.adobe.com/support/contact/cscleanertool.html
Thanks,
Vinayak

Re-installing Muse

I can't re-install Muse. The Apps manager says it is up to date. However, it is no longer on my system. I need it.
william lere

Hi William
Please refer to this post :
http://forums.adobe.com/message/6055019#6055019
Thanks,
Sanjit

I have a mac running Yosemite and I am attempting to install the trial version of muse I can download the Craetive Cloud Installer dmg but when I attempt to run it to install muse it loads half way on the screen then quits and the status bar is gone, I ha

I have a mac running Yosemite and I am attempting to install the trial version of muse I can download the Creative Cloud Installer dmg but when I attempt to run it to install muse it loads half way on the screen then quits and the status bar is gone, I have adjusted privacy settings but can not seem to get it to go past the half way point. Any suggestions ?

Stevens33176288 please utilizes the steps listed in CC desktop lists applications as "Up to Date" when not installed to reinstall Adobe Muse.

Error Installing Muse 7

I'm installing Muse 7 and i keep getting the following error "Verify that Muse has permission to write to Adobe shared files and verify application directories are not marked readonly." How can I fix this?
thanks

The folder locations mentioned above are incorrect. (They come from a post I made on our previous forum software were I typed <username> and the forum software deleted that text.) The correct folder locations are:
Try deleting the "MBLStore" folder found in
on Mac: username/Library/Application Support/Adobe
on Windows XP: username\Local Settings\Application Data\Adobe
on Windows 7: username\AppData\Local\Adobe
and delete the "AdobeMuse" folder found in
on Mac: username/Library/Preferences
on Windows XP: username\Application Data
on Windows 7: username\AppData\Roaming
Then launch Muse again.

Installing muse on second pc

How do i install muse on a second pc?

I did, because it couldn't hurt anything. I also considered that the trial message might just be an error particular to this situation. The worst that can happen (if it doesn't get resolved here) is that I have to come back to Adobe Support in a month if it quits working and there's not some option to log in and activate it then. I'm not too worried, because in my product manager, PS and LR were marked for Install, not Try, which should indicate that it recognized they were paid for, and I installed off that Install button. The only other time I had to resort to Support was with a graphics card issue with PS, and I got stunning phone support for nearly an hour until we figured out it was a file permissions error with PS Sniffer's ability to write a log file. So I'm not too worried.

Why i can't install muse cc? ,the purchasing process is complete but the creative cloud window just stays charging ...

why i can't install muse cc? ,the purchasing process is complete but the creative cloud window just stays charging...
i already tried with chrome and safari navigator..

Have you installed the Adobe Application Manager from creative.adobe.com?
-j

Install Muse failed Win8 Pro

I also can not Install Muse on WIN 8 Pro
The CreativeCloud says ists installed and up to date, but the Application is not there. Win does find it to deinstall it. Then i did download it from http://www.adobe.com/go/muse_latest_win and did try to install it again. Same thing as bevore.
Can you help me?

Hi Michael,
Please refer to the help document on same problem "Creative Cloud lists applications as Up to Date when not installed".
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Hope this helps.
Please let me know if you have any other question.
Regards,
Sumit Singh

Download and install muse but cant see it anywhere ?

I have downloaded and installed muse twice now but cant see it anywhere , all other products have appeared just fine . Any help would be appreciated .

Which operating system are you using? Where have you looked to access the application?

Re-install Muse

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