Re-Install Of Lion Confusion

Because of some issues, mostly involving Safari and Lion, I've been reading through many posts that have discussed re-installing Lion. One of the references I read mentioned Option clicking on Purchased in the Mac App Store. I actually did this to see what would happen. Of course when you first go to the App store the Lion button says "installed" but after option clicking on Purchased that button changes to "install" and clicking on the actual button next to the Lion icon the "installed" changes to the $29.95 price tab.
I'm not actually looking to reinstall the OS yet. My issues aren't that major and from what I'm reading there are a significant number of issues especially with Safari so I can wait till there is some official resolution However just in case I wanted to give this a go now or later on if there are more serious problems, can Lion be reinstalled this way - option clicking on it in the App store?

In theory, yes. But the proper way of reinstalling is to use the Recovery HD. See this example:
Reinstalling Lion Without the Installer
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alterhatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

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Suddenly my event library in iMovie 11 is empty. I have tried deleting the plist, importing clips from multiple locations (to see if they show up in the library), re-installing iMovie, and re-installing Mountain Lion. Help??

Suddenly my event library in iMovie 11 is empty. I have tried deleting the plist, importing clips from multiple locations (to see if they show up in the library), re-installing iMovie, and re-installing Mountain Lion.
I was working on a project, when all of a sudden the event library went blank. There are no devices showing in the left column, only "last import" and "aperture videos". There are no video clips in the editing window. I have "Show: All Clips" selected. I've tried "group events by disk".
When I have a Project open, it plays just fine. There are no yellow triangles saying "source clip is missing". Yet, again...nothing is in the event library large editing window. So, it seems the data is still there, but invisible. This is true with all the projects, and all the external devices I've experimented by plugging in to see if their video clips show up in the event library.
I have tried to import new movies, and iMovie responds as normal...looking like it's importing, then "generating thumbnails", then it makes the "ding" signalling that the import is complete...but nothing shows in the event library. I've tried importing movies from the harddrive, from quicktime, and from an external drive.
I have searched the forums, and found many users with a similar, but not the same, problem. For them, it seems the "go to users-library-preferences and delete iMovie plist" has solved their problem. This didn't work for me.
I uninstalled/reinstalled iMovie, I even have re-installed Mountain Lion (from a last-ditch effort suggestion from Apple technician).
HERE'S AN INTERESTING DETAIL: After almost 5 hours on the phone with Apple, I decided to cut my losses and take my project to another Mac I have. I'm working on a project, for work, that is critical that it's completed by tonight (whoops), and all my video is on an external drive. So, I plug in the external drive to Mac #2, open iMovie, and everything is looking fine. I continue importing some files I was converting, through Wondershare, and suddenly (whether or not this has to do with the importing, I'm not sure), the SAME THING happened to Mac #2!!!! I can't believe this.
Does anyone have any suggestions? Have you ever heard of this happening? Could it have to do with the files I'm importing???
I apologize if my language is confusing. Obviously, I'm not an Apple genius-person! I hope I've provided all the information you need.
Mac #1 is a 27" desktop, mid-2012, software up-to-date. Mac #2 is a 24" desktop, about 4 years old, OSX 10.7.5

I'm adding more information:
in Finder, my iMovie folders are all visible and accessible. When I click on a clip from iMovie Events folder, Quicktime opens and plays the clip. ALL my video is not missing - it just isn't showing up in the Event Library!
This happened all of a sudden, while I was working on iMovie project (on both computers).
All my Projects are intact, and play when I open them.

How do I install mountain lion but keep snow leopard as a bootable os

I'm caught in a vicious circle.
I need mountain Lion to be able to use iCloud and to be compatible with a couple of apps on my iPad. However some of my major apps on my mac Pro won't work under Lion or mountain lion.
SO the answer is to have both Snow Leopard and Mountain Lion on my Mac Pro.
Does anyone know of any instructions on installing Mountain Lion onto one SSD, whilst leaving Snow Leopard on another, allowing me to boot from either.
Also - any advice on the cleanest way of installing my apps under Mountain Lion (those that are compatible). I'm confused to how I can install my apps twice, especially if I have all ready registered Unser Snow Leopard.
Thanks

I'm assuming that you currently have an SSD with Snow Leopard on it, and another SSD with no operating system. Is that correct?
What I would do is use the Snow Leopard DVDs to install a fresh copy of Snow Leopard on the SSD that currently has no operating system, and "migrate" your data and applications from the other SSD. (alternatively, you could use something like Carbon Copy Cloner to duplicate one SSD onto the other - but that's probably only an option if one SSD is completely blank or you're willing to erase it).
Then upgrade to Mountain Lion on the original SSD.
When you're done, hold down the option key when you start up to select which OS to use.
For many applications, it won't matter which SSD they're on - you'll be able to run them from either system without worrying about where the app is installed (each will have it's own preferences, stored on the current startup drive). But some applications are more complex, and rely on additional files that are scattered around the Library folders on the startup drive. Since you migrated your applications and data, you should have everything that's needed on both systems, including license keys, etc. I did this for a little while with Quicken, and I actually left the Quicken app on the Lion drive - it worked just fine even though I started up from an external Snow Leopard drive (I skipped the migration step entirely, and reentered my Quicken license code when starting up from Snow Leopard).
How successful this will be depends on exactly which applications you're using. Most of them will be OK, but if you're using something that has some esoteric copy-protection mechanism, you might run into a little bit of trouble. Consider upgrading the "new" Snow Leopard install to Mountain Lion, if that's the case, so you're original system SSD will remain Snow Leopard, with no changes.

I've installed Mountain Lion. When I try to print on my Epson R3000, I get a notification of a problem for rasteroescpll. How can I correct this?

I installed Mountain Lion. When I try to print on my Epson R3000 I get a notification that rastertoescpll quit unexpectedly. How can I fix this?

Sorry but that's the very driver that I think caused my problem and I'm assuming Elstel's. Yes it's an Epson Stylus Photo R3000. From the posts I've read the new driver is faulty. Driver V9 seems to work temporarily with my Mountain Lion 10.8.4. It worked perfectly when I set up my new printer and installed the provided software. When I started the day to day suddenly it wouldn't print and I had the rastertoescpll error. My assumption is that my "automatic updates" setting updated the software over night and then it woudn't work. I then tried your link from a previous post and installed that upgrade. No change. I've only been able to print this afternoon by re-installing the printer with the provided disk. If pixies come during the night and I wake up tomorrow morning with that error message again, after screaming, I will then use my TM to go back to where it worked! Very confused. I was really hoping that Yuengdog1983's solution for the others would have helped me but as I said I've always had my computer named.

After installing Mountain Lion, my iTunes app wont start, why ???

After installing Mountain Lion, my iTunes app wont start, why ??? It bounces in the dock, then "Unexpectedly Quirs"

Let's keep it simple...
1) Make a new user - the steps are in http://support.apple.com/kb/HT1199
2) Log into that user, open iTunes, agree, etc. - it will probably work
3) If it does, it tells us that iTunes (the program) is fine but it's encountering something unexpected
4) Go back to your user, and try to open iTunes while holding option and making a new library - like suggested in http://support.apple.com/kb/HT1589
5) Your iTunes will be empty. This is ok. Your files are not touched by this process.
6) If iTunes doesn't quit when loading an empty library, you could try rebuilding the iTunes Library as Apple documents in http://support.apple.com/kb/HT1451
7) If iTunes does quit, it could be trying to grab something - like photo information to sync to your iPad - and that's where it finds the unexpected data. Maybe try moving the iPod Photo Cache? http://support.apple.com/kb/TS1324 should guide you for how to do that.
If you tell us whether it is library-specific, user-specific, or system-wide (happens in both users), we could maybe give you better advice on what's going on.'
If the new user has the same behavior, maybe remove the SC Info folder - there are not many system-wide files iTunes touches. http://support.apple.com/kb/TS1389 covers how to remove that invisible folder.
iTunes uses /Applications/iTunes.app, /Users/Shared/SC Info, ~/Music/iTunes/ and ~/Library/Preferences/ and a bunch of other files. I don't think focusing on /Applications/iTunes/app or other system-wide files is going to be as effective as knowing whether the issue is system-wide or user-specific.
I hope this helps and feel free to reply if this is all confusing.

Cannot install mountain lion keep getting "This disk is used for Time Machine backups" when trying to install, HELP!!!

Ok i currently have Lion on my early 2011 15" MBP. When i try to install Mountain Lion to my mac HD it keeps telling me I cannot because its used for time machine backups. I have done a search and I know I have to delete the backups.backupdb folder but I cannot find it for the life of me. If anyone can help I would really appreciate, thanks!
Nik

If you double-click on your hard drive icon the Backups.backupd folder should be on the root level of your drive. Sometimes OS X gets confused and incorrectly puts a Backups.backupd folder on your hard drive. That folder should only appear on a drive used for Time Machine
If you can't find the Backups.backupd folder try using the free EasyFind with both Package Contents and Invisible Files & Folders checked. Search for "Backups.backupd" without the quotes on your hard drive (default selection), not your Time Machine drive. Right-click on the search result and choose to Reveal in Finder. Click on the link that kisuke3 provided and follow those directions
If you can't find a Backups.backupd folder anywhere try booting into Safe Mode by holding down the Shift key right after you hear the startup chime. Keep holding the Shift key down until you see the Apple Logo. The progress bar that appears indicates the progress of the file check that Safe Mode automatically does. Give it time to finish.
Reboot normally and see if the ML installer will work. If it does wait until Spotlight is finishing indexing before turning Time Machine back on.

Will I be able to upgrade from 10.6.8 directly to Mavericks or install Mountain Lion first?

I'm guessing no, but it would be nice to get official word Apple. I'd rather not deal with installing Mountain Lion unless I have to.

10.6.8 to 10.9 Upgrade Advice
There is a good chance one can directly go from 10.6.8 to 10.9 like occurred with 10.6.8 to 10.8, skipping OS X versions in the process. We don't know for sure until it's released, it makes logical sense though.
OS X versions 10.7+ do not run PPC based software your currently using Rosetta under 10.6
So you need to first check for compatibility of your third party software before any OS X upgrade.
If it won't run with 10.7 or 10.8, it likely won't with 10.9
http://roaringapps.com/apps:table
If your ok with your third party software requiring upgrades or replacements, then your good to go.
Next you will have to check the RAM and hardware requirements to make sure your machine is compatible with the upgraded OS X version, usually err a lot more than the minimal specifications Apple provides. Apple might provide the minimal hardware specifications, however it might not be ideal in performance, especially on nearly full boot hard drives.
I very HIGHLY recommend before one upgrades is to backup up their entire system using TimeMachine and/a bootable clone (ideal as you can easily revert) or TimeMachine + a copy of users files on a regular external drive then disconnect all drives before updating.
Have two copies of your data off the machine in case you need to do a erase and install of 10.9 to fix other issues with your machine. TimeMachine might have gotten corrupted unawares and refuse to restore and it would be on the older OS X version. So your extra copy of just users files on a regular drive or bootable clone is going to save your bacon.
Prevention is worth a ton of cure. Most commonly used backup methods
Warning! If one connects a TimeMachine drive to a upgraded OS X system, because of the huge changes of the boot drive, it's likely going to cause a huge change to TimeMachine as it's a rotational backup system, it doesn't archive users files so older ones will be deleted.
If you have been storing older files on TimeMachine thinking you can restore them, then you need to make sure to save them off the TimeMachine drive on a external drive before upgrading OS X or making any substantial changes to your boot drive.
I also highly advise that if your machine has a boot hard drive (not a SSD), to reduce users files off the drive to bare minimal, they can be returned after upgrading. This has a effect of the new OS X version being written to faster portions of the boot drive instead of the slower ones with a full boot drive, also less defragmention occurs. Hopefully this will avoid a lot of the "I've upgraded and my machine is now slow problems"
If you have a SSD is to make sure you have about 75% of the SSD free space by reducing users files.
Regardless of a SSD or maximum RAM, after upgrading OS X on older machines it might appear slower than before, it's because newer OS X versions are more feature rich and tailored to newer machines with more RAM, faster processors and graphics capability. This is normal and to be expected for instance the OS X Lions really work better with 4GB of RAM or more, despite Apple saying 2GB is the minimal.
At this time we don't know exactly what minimal hardware will work best with the new OS X version or how to advise if certain machines are better off on the older OS X 10.6.8. However in my opinion it seems Early 2011 laptops and later with SSD's seem to go better with the newer OS X versions of 10.7 and later.
It doesn't mean yours won't work, it's just that it would be better with these later models than on earlier ones.
If your not computer savvy, there is nothing wrong in waiting until the problems of a new OS X upgrade be resolved before making your leap.
I also suggest one makes sure there are no other "problems" with their machine before upgrading as it very well come to light and leave you angry and confused on what to do.
Again, a ounce of prevention is worth a ton of cure.
..Step by Step to fix your Mac
Why is my computer slow?
Note: This post has a 70% readability score at a 8th grade education level to appeal to the widest possible audience.

Font hiccups in CS5 after installing mountain lion

Recenlyt installed Mountain lion, went fairly well, a few glitches that disappeared on restarting, but generally ok. Until I opened Illustrator cs5 to correct a pdf file. The original file had used Garamond and I was told it was not found and was replaced. The ttf font is in my folder and shows in illustrator with a star next it. I had to replace the font with another ''adobe garamond" which wasnt a particular problem but can foresee it becoming a more tricky issue in other cases.
I did in the process discover the hidden library folder with all my fonts in, which was a moment of confusion when trying to install a new one, havent tried again so far. Should I remove the garamond file and re install it? Does any one know why this is happening? Helvetica neue was removed on installation and that caused the same problem in illustrator, should I reinstall?
I only use font book no other font management software.
Any replies will be gratefully recieved.
Angie

While we all have MacBooks in this forum not all of us use BootCamp. There's a BootCamp Support Community where everybody uses BootCamp. You should also post this question there to increase your chances of getting an answer.
https://discussions.apple.com/community/windows_software/boot_camp

How to install Mountain Lion

Hello, I need to install Mountain Lion (10.8.5) on a Mac Mini running Maveicks. I have the installer, but it won't open. Can i have some help?
Thanks

See this related post by keg55. Sounds like this guy has done this more recently than I.
keg55 indicates holding Command-option-R during startup...
https://discussions.apple.com/message/24244443#24244443
Another thing you could try is reboot and just hold down the option key
(or maybe command key).
You will get a choice of which operating system to boot into.
One will be labeled Recovery, selecting that should start the same recovery process..
I haven't done this for a while.. and I always configure my option key to be my command key, so that adds to my confusion... (For me holding down the option key during startup provides the list of install operating systems to boot into, for you it might be the command key.. but I'm pretty sure it is the option key..)

TS3147 After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple,"

After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple," This problem happened right after I installed Mountain Lion. I then downloaded Canon's upgraded software and drivers for the MX 870 and the problem was resolved. Now one month later, the problem has returned.

rjliii wrote:
Solved problem with original Canon software. When I downloaded Canon software upgraded for OS X 10.8, I got all by Navigator Ex. Noticed that on Canon's site, the upgraded version is 3.1; my app was 2.1. Upgraded to 3.1 for Nav. Ex, and it works.
You should still use Image Capture IMHO. If it was my gear, that's what I would do. No need to worry about software upgrades.

My Macbook pro is running slow. Should I do a clean install before installing Mountain Lion?

My Macbook Pro has been taking forever to start up, and open windows, plus I get a lot of the spinning wheel of slow death when I'm working in my design programs. I HATE messing with my systems, because something always seems to go wrong.
Also, I have an iMac too. Can I install it on both machines if it is downloaded instead of a disk? Is that allowed?

Fix your Machines BEFORE Upgrading the OS... Otherwise you will only compound your issues...
Basically... Make sure you have enough Free Hard Drive space for your Mac to Perform as expected...
Rule of thumb is about 25 GB +
This is what Apple has to say.
http://support.apple.com/kb/PH10798
More Info Here...
ds store > Why is my computer slow?
Thomas A Reed > Mac Performance Guide
wildehair wrote:
Also, I have an iMac too. Can I install it on both machines if it is downloaded instead of a disk? Is that allowed?
You can install it on any computer you own... Providing the System Requirements are met...
Install Mountain Lion on multiple Computers
Log into App Store on your other Computer(s), being sure to use the Apple ID that Originally purchased ML...
http://applelife.tv/2012/07/install-mountain-lion-on-multiple-macs/

How do I Install Mountain Lion on a Mac with 2 Drives

Good day ALL,
I am upgrading my Mac mini to add a second hard drive (solid state). After the HD install is complete I plan to re-install Mountain Lion and transfer my Applications, Files, etc from my backup. I am very comfortable with installing Mountian Lion on the solid state drive and making it the bootbale drive, my questions are:
1. It is a 120G soloid state hard drive, so I only plan to use it for the OSX system, Library and Applications. Should I include other files?
2. I plan to use my 750G SATA drive for the Users. How do I set up the User Folder archive on this drive? Do I just move it?
3. Then how do I ensure the User Folder on my backup, gets retored on the right drive?
Thanks

GreyWullf wrote:
Good day ALL,
I am upgrading my Mac mini to add a second hard drive (solid state). After the HD install is complete I plan to re-install Mountain Lion and transfer my Applications, Files, etc from my backup. I am very comfortable with installing Mountian Lion on the solid state drive and making it the bootbale drive, my questions are:
1. It is a 120G soloid state hard drive, so I only plan to use it for the OSX system, Library and Applications. Should I include other files?
2. I plan to use my 750G SATA drive for the Users. How do I set up the User Folder archive on this drive? Do I just move it?
3. Then how do I ensure the User Folder on my backup, gets retored on the right drive?
Thanks
Regarding 1:
$ cd /Users. sudo ditto myname /Volumes/TimeMachine/myname copies everything in $HOME to non-TM backup.
Ensured latest SSD firmware up to date.
Clean install of ML to SSD from 8GB USB stick created by Lion Diskmaker.
$ cd /Users. sudo ditto /Volumes/TimeMachine/myname myname (see part 2 for /Users on another drive)
Added latest Xcode and command-line tools. Added VirtualBox 4.1.20. Put the 65GB VirtualBoxVMs folder on the second drive. Edited the ~/Library/Virtualbox/VirtualBox.xml file for the new mount points. Beware that many SSD (including Vertex) warn not to exceed 50% drive capacity or they will invoke slower drive controller algorithm. After some clean-up and re-arrangement, I have 98GB free on this SSD. It sings.
Files that are heavily accessed/shared by users would be consideration for the SSD
Regarding 2:
If you have sufficient external storage, back-up your pre-ML /Users either with ditto as I did, or with TM, somewhere other than the 750GB drive.
Use DiskUtility and repartition the 750 as one (or more) GUID HFS+Journaled partitions depending on planned usage.
Reverse the back-up to put your user(s) on the 750GB drive
In System Preferences > Users & Groups, unlock, then right mouse button click on individual user names. Advanced options ... will appear. For Home directory, Choose ... the particular mount point for individual user accounts now on the 750GB drive. Done.
Regarding 3:
Because you have moved individual user accounts from the internal drive where your last TM backup occurred before ML installation, TimeMachine will not understand (as far as I know), the new /Volumes/750GB/User/you home directory location that you just changed in #2. Another reason I used ditto(1).
If you do not want Spotlight to index that 750GB drive, you need to inform Spotlight Preferences > Privacy to exclude the drive.
Hope this helps.
PS: Darn advanced editor eating bullet formatting!!
Message was edited by: VikingOSX

I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

You can go to the Apple online store and purcahse a copy of Mountain Lion. This will give you a redemption code, which you can use to download Mountain Lion from the App Store. Unfortuantely, I'm not aware of any other way to legally purchase it. I have never seen Apple release Muontain Lion on DVD.
In terms of Apple Service, they just need the serial number of the machine to check the purcahse date. It is usually correct, to within a few weeks. A quick Google search should give you the correct number to dial.
I hope this helps.

I have installed Mountain Lion 10.8.1 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

I have installed Mountain Lion 10.8.1 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

I would delete the account and try to re-enter it. Also, you have to let your firm's IT department know that you want to sync work email on your personal devices before they actually work.

After installing Mountain Lion my MacBookPro crashes after disconnecting from Cinema Display

Ever since I installed Mountain Lion on my 15" MacBookPro (early 2011 first with Tunderbolt connector) it crashes after disconnecting from Cinema display (this Cinema does not have Thunderbolt but mini display port). It woked fine under Lion.
This crash occurs in following situation:
MacBookPro is in closed clam shell operation. When Cinema display is still connected, I put MacBookPro into sleep. Then I disconnect Cinema display mini diplay connector from Thuderbotl port.
When I get home and open MacBookPro it is in deep kernel crash.
It happens every time.
Any ideas how to fix this?
Thanks
Rich

You can bypass GateKeeper.

Re-Install Of Lion Confusion

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