Re Install probl

[size="5" face="Verdana">I am running Windows XP sp2 and i recently had to do a full system restore and lost my sound card, i have tried to re install it from my cd installation disc but it only does 95% and it tells me that the remote call is not functioning? Can anyone help please.

Moving this discussion to the Creative Cloud Download & Install forum
ColinMcM106 this can be normal behavior for a system restore.  Personally I only use this feature prior to taking the step formating and reinstalling Windows only.  Please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to resolve your current uninstall difficulties.

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