Re installation of print head

Problem re installing printhead after cleaning

Hello @Maryoap , and welcome to the HP Forums, I hope you enjoy your experience!
I see you're running into issues with your printhead. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find your product number. Also, please include which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information and the product number we can provide you with accurate information.
How Do I Find My Model Number or Product Number?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
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Similar Messages

Pixma MG5420 Printer Head Installation-Virtually No Instructions Provided

My first Pixma MG5420 got the 5011 error you they shipped me out a refurbrished model but this time they expect me to install the printer head myself. If Canon expects the customer to do this they should at least provide detailed instructions on how to do so.All they provided were 3 tiny gray pictures that show you absolutely anything. Can anyone provide assistance in installing this?
They also claimed they would send me a different model but they sent me the exact same model. At this point I think I'd rather just get my money back. Is that possible?

Hi BigTommy,
To install the print head and ink tanks in your PIXMA MG5420, please follow the steps located at the link below:
PIXMA MG5420 Installing Print Head and Ink Tanks
Should you require further assistance with the printer, please call or email us at one of the methods on the Contact Us page and a represenative will be happy to assist you.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

How can I control automatic print head cleaning every time my Officejet Pro 8500A Premium starts up?

In general we really like our new Officejet, but we're very frustrated by the automated start up procedure. Every time we turn it on it does a self check and then cleans the print heads. It's bothersome for two reasons: 1) We want to print quickly, not wait for 5 minutes. 2) We're worried that all this cleaning is using up our valuable ink.
We recently had to replace all the color print cartridges, and I think one cause for the other's depletion was all this cleaning.
We're using HP cartridges.
It's possible that this printer is intended for an office environment where it just stays on 24x7. For our occasional use, we normally turn it on when we need it and turn it off when we're done. If the power consumption is low enough (less than 5 watts) I'd consider leaving it on as a possible work-around.
I did my best to search FAQ and postings to see whether there was already an answer to this issue - but couldn't find one.
This question was solved.
View Solution.

cattyprinter wrote:
1st installation failed --waited 3 weeks to have another go --installed on line all working --So Notation said
scans ok fax set up ok .On start up IT goes thru ALIGNING PRINTHEAD --not one here print done and 3 1/2 cartridges GONE .Tooooo BEEEEE expensive to use Where is the users manual --?None only double side page of wire connections --a book of one page english and balance in goobly **bleep** .Never again will I spend my measely pension on a HP printer Who is going to replace my cartridges ? Try and have a telephone query OH NO no speak only info email that says this is generated email with no info! Talk about easy money for rubbish --tell your mates HP is a NO GOER -:manmad:
There should have been a manual on the included CD. You can also download a manual from HP here.
If you need to Contact HP you can find phone numbers here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

How to stop print head cleans?

I have a B110A printer. Each time I install new ink, turn on or wake up the printer from sleep, it spends over 5 minutes doing some sort of set up. Most of all, the installation of new ink gets reduced significantly before I do any printing. This is obviously the print heads working without my permission. Is there any way I can disable this? I only want to run print head cleans when I choose.

Hi @Doorway,
Welcome to the HP Forums!
I understand that you are wondering if the printhead cleaning can be disabled with your HP Photosmart Wireless B110A printer. I am happy to answer this for you!
Please see this guide, Ink Usage in Inkjet Printers, for more information.
This is a routine function of the printer, in order for the printheads not to be clogged. It cannot be disabled.
Hope this answers your question, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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How can i order a new printer head for my photoshop 7250e

How can i order a new printer head for my photoshop 7250e Is there a number i can ring to speak to someone or email address i can use or a web page where i can order one
or a list of agents i can use to get it from
Finding simple information seems impossible, no where does it mention spares or replacements
I have tried a lot of fault finding am convinced this is the problem

Hello NigelH1,
The Print Head for the Photosmart 7250 is not available outside HP.
Please call HP Tech Support for further assistance.
If you are in US , the toll free # is 1-800-474-6836 .
If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

How to print header lines at the top of every page with Alv list display?

Dear all,
I need a requirement with printing issue. A program list should be printed with the function reuse_alv_list_display.
The list has several pages and then can be printed but the header lines appear only first page when they printed. The other pages don't have header lines, they continue with the next record of the list remaining from previous page. I use the alv parameters as below:
CALL FUNCTION 'REUSE_ALV_LIST_DISPLAY'
    EXPORTING
      i_callback_program       = l_repid
      i_callback_pf_status_set = 'ALV_PF_STATUS'
      is_layout                = ls_layo
      it_fieldcat              = lt_fcat
      i_default                = 'X'
      i_save                   = 'A'
      is_variant               = ls_variant
      it_events                = lt_events
    TABLES
      t_outtab                 = lt_data
    EXCEPTIONS
      program_error            = 1
      OTHERS                   = 2.
and lt_events as below:
ls_event-name = 'END_OF_LIST'.
ls_event-form = 'ALV_END_OF_LIST'.
APPEND ls_event TO lt_events.
ls_event-name = 'END_OF_PAGE'.
ls_event-form = 'ALV_END_OF_PAGE'.
APPEND ls_event TO lt_events.
ls_event-name = 'TOP_OF_LIST'.
ls_event-form = 'ALV_TOP_OF_LIST'.
APPEND ls_event TO lt_events.
ls_event-name = 'TOP_OF_PAGE'.
ls_event-form = 'ALV_TOP_OF_PAGE'.
APPEND ls_event TO lt_events.
So, how can I print header lines for every page?
Best Regards,

Hello Saba,
Your point might be very close to solution.
Because in the selection screen of the program there are two radio buttons, one of them visits 'REUSE_ALV_COMMENTARY_WRITE' function and the other doesn't. The one which visits has a problem with header liens in every page when printing. But I couldn't find out the solution yet.
reuse_alv_list_display uses 4 event and of course I call subroutine. There are end_of_list, end_of_page, top_of_list and top_of_page. I use in the subroutine for top_of_page:
CALL FUNCTION 'LVC_TRANSFER_TO_SLIS'
    EXPORTING
      it_fieldcat_lvc         = gt_fcat
    IMPORTING
      et_fieldcat_alv         = lt_fcat
    EXCEPTIONS
      it_data_missing         = 1
      it_fieldcat_lvc_missing = 2
      OTHERS                  = 3.
CALL FUNCTION 'REUSE_ALV_LIST_WIDTH_GET'
    EXPORTING
      it_fieldcat = lt_fcat
    IMPORTING
      e_width     = l_width.
WRITE l_reptx TO l_reptx CENTERED.
NEW-LINE.
WRITE: AT (l_width) l_reptx CENTERED.
SUBTRACT 10 FROM l_width.
WRITE: AT l_width sy-pagno RIGHT-JUSTIFIED.
    CALL FUNCTION 'REUSE_ALV_COMMENTARY_WRITE'
      EXPORTING
        it_list_commentary       = lt_header
I_LOGO                   =
I_END_OF_LIST_GRID       =
Do you have other suggestions ?

How to print header and footer in SET_TABLE_FOR_FIRST_DISPLAY

Hello Experts,
How to print header and footer while using the method SET_TABLE_FOR_FIRST_DISPLAY, any tips from the experts will be appreciated.
Regards,
Babu

Hi,
there are four events for printing: print_end_of_list, print_top_of_list, print_end_of_page and print_top_of_page. More information about implementing these events is in this bible for ALV:
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/e8a1d690-0201-0010-b7ad-d9719a415907
Cheers

Print head alignment keeps on getting worse and worse the more I try to "fix" it

First off, I know that this question doesn't really belong in the mbp section, but since I am printing from one, I thought this would be the closest match.
I have an Epson NX420 printer which came with my 2011 mbp 13in for free (err... $100 off the original $95ish to be exact). It will turn 3 years old in less than a month.
This past week, I have had troubles printing "good" images, so I did the print head alignment on Epson Printer Utility 4, following the written directions. I printed something out, and it was still disgustingly off, so I repeated the process two more times, each time printing something different. The vertical alignment is fine, but the horizontal alignment seems to get worse and worse. One thin line will be split into two in some places, and one will be dotted while the other solid, and in the case of color, the two bands are different colors. Solids come out grainy.
I don't want to waste any more paper and expensive ink for something that is not fixing itself. Since my mbp is still under Applecare warrenty, will Apple fix or trade my current printer for another one for free, or does Apple have nothing to do with printers other than its sale? If not, are there alternative ways to fix this problem? I am sure I am choosing the box without any bands at all and if there is I choose the lightest band-in-a-box and click realignment.
Here is the recent printout of random lines and text, after three unsuccesful trials of print head alignment.

This is a printer issue and it's only covered under the Epson Warranty Program, which is 1 year. AppleCare has nothing to do with that.
You'll probably have to replace the printer if the print heads cannot be replaced. That's the issue when you buy an inkjet that has print heads that aren't part of the ink cartriges... when they go bad, they go bad and you're hosed. If the issue persists after a print cartridge change, then it's definitely the heads.

INSTALLED NEW INK CARTRIDGE and cancelled the alignment PRINT HEAD IS STUCK

Greeting everyone
I just put a new color 57 HP ink cartridge into my all in one 2210 printer & somehow I cancelled the alignment as it seemed not to be doing anything....and now it will not return the printer head and will do nothing.... how will I fix this?
this is just a printer problem as the printer was working fine before I changed the ink. My Dell inspiron 580 wi PC is working fine and I have been printing direct from my computer to printer every day until my goof up...... intel core (TM) i5 CPU @3.20 GHz 64 bit 8.00 GB RAM
Thank You Mary Svinth in Waldport Oregon Coast
[Personal Information Removed]

Hi - A couple of things to try:
- Unplug the power from the back of the printer.
- Open the top cover, and slide the carriage to the center.
- Remove the cartridge and try reinstalling. Make sure the ink cartridge snaps in and is firmly held by the carriage.
- Plug the power cord back into the printer and power it on.
If that doesn't work, try repeating the steps above, but this time, remove the USB cable, which will completely isolate the printer and narrow down the issue.
Hope that helps.
Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
I am an HP employee.

Since upgrading to Mountain Lion 10.8.2, I can no longer print head shot photos from CONTACTS. Please assist.

Before upgrading to Mountain Lion, I was able to print head shots - in ALPHABETICAL order, mind you - from Contacts. Why do we not have this feature any more? Please bring back the way it was! Thank you!
Issue printing from Contacts: can't print head shots and it's no longer in alphabetical order.
Please don't tell me I can do this from iCloud, because it only prints one contact at a time.

Click GO from Finder and hold down the Option key. You'll see the Library folder in the list. Or you can click GO and select Go To Folder and type ~/Library. This will open the user\Library folder.

Printing problem - HP Officejet Pro 8500 Wireless All-in-One Printer - printer head?

I posted this elsewhere, but I think I posted it on the wrong Forum so I am posting it here now. I hope I did not do anything to upset anyone. I am new to this area, please forgive my clumsiness.
I have a HP Officejet Pro 8500 Wireless All-in-One Printer. I've had my printer since December 2009 and no problems. I recently bought a new laptop with Windows 7 and had to go online to find the drivers that work for my printer. Windows 7 was not compatible with this printer.
Also recently, I am having a problem with what I think may be the black printer head, but when I run diagnostic on it everything comes back saying it is fine. However the problem still exist. When printing the black color will become faded in some areas and in some lines will not only almost totally fade out, but will almost look italic.
Can you tell me if this is the printer head and does it need replacing or is there another problem?
SondraS

Are you using genuine HP cartridges and not refilled or third-party cartridges?
Print the Print Quality Diagnostic page from the setup menu/print report/ on the printer's front panel
Are there any quality issues with this page?
Although I am a HP employee, I am speaking on behalf of myself and not the company.

Is anyone having issues with ink leaking from the printer head area? hp officejet pro 8000

HP Officejet Pro 8000 Wireless, Windows 7 64-bit. Printer is leaking from the printer head area. The problem doesn't seem to be coming from the heads but maybe another connection?????

docrobin
I would suggest you called into HP Technical Support for repair options as you may have a hardware issue.
Here is the link to contact options for laptops purchased in the US.
Here is the link to contact options for laptops purchased outside the US.
Please feel free to re-post if you have any further questions or concerns.
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Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

HP Officejet Pro 8500 : Use scanner without print heads/cartridges

Hello.
I have a HP Officejet Pro 8500 (CB023A) that I bought specifically because of the automatic duplex scanner. Buying a scanner with automatic duplex instead of this multifunction printer was out of the question because the cheapest one costed over ten times more than this multifunction printer (and they still do).
I can no longer afford to keep buying print heads and cartridges just to use the scanner, as this multifunction uses ink for scanning!!! But that is beside the point.
I have read in other posts about taping sensors but I was thinking about going a little further and completely remove the printing part of the multifunction. Anyone knows if I can just disconnect the printing part from the circuit board? Or will I have to fiddle with software? Maybe some hidden option in the "Mfg Commands" (accessible by pressing * and # with the printer on) or some other hidden feature?
Considering that this multifunction takes way too long to boot because of all the print head checking/cleaning/etc, with a little luck, without the printing part the boot time will decrease to almost nothing .
Before I start disassembling I would appreciate some advice, specially if someone else has already tried it.
Thank you in advance.

Hello kamath27. Thank you for your reply.
I apologize for not replying sooner but I wanted to try and disassemble the multifunction before replying instead of just replying with an acknowledge.
Also, sorry for such a long post but I wanted to be as detailed as possible.
However, before describing what I did and found, I want to clarify something.
With the multifunction in the same condition it came from the factory, if I remove one print cartridge, or one is empty, the multifunction stops on boot with a message requesting to change the cartridge before continuing and there is no way to bypass it. When this message shows, pressing any button on the multifunction or the screen yields no result (there is no OK button displayed on the multifunction screen). It was always like this and firmware updates never solved it.
And going to the printer control panel on the connected computer says that the printer is offline even if it is connected through USB and is displayed in device manager as a connected USB device. This is the reason why I had spent so much money buying ink that I do not use. I never print anything on this multifunction. All prints that the multifunction ever performed were a dozen or so of maintenance align and test pages.
Now for what I did. I disassembled the multifunction just enough to take out the main circuit board, the wireless board, the buzzer and the door sensors. I set up the printer half and the scanner half side-by-side with the main circuit board in the middle, reconnected everything and turned it on in order to test if anything stopped working during disassembly. Everything was OK and the multifunction worked as normal (printed a test page and scanned it to the computer).
Next, while facing the main board the same way it would be faced while mounted in the multifunction, I started disconnecting the connectors (except the ones that belong to the scanner half) one by one from left to right in the following fashion: With the multifunction OFF, I disconnected one connector, turned the multifunction on, waited for any message or the main screen, tried to print a test page and then scan it, and finally disconnected the multifunction, reconnected the connector and moved on to the next one.
The results were:
- disconnected the tray feeding sensor -> Allows to boot with a paper jam message that can be bypassed with an OK on the screen. Can not print because of the alleged paper jam but can scan.
- disconnected the pump -> Allows to boot but a message keeps popping about pump motor stalled. Can be bypassed with an OK but pops right back and all jobs get aborted. Can not print or scan.
- disconnected the printer motor -> Oddly, no messages. Allows to boot and scan but not print. This was strange because when trying to print there is no message in the printer and the software on the PC only said the printer was busy. I would think the printer would eventually display a message saying the print carriage was jammed or something but nothing happened after 10 minutes. I might test again later as one test may be interfering with the next.
- disconnected the print cartridge door sensor -> Stops on boot with a message to close the door. Does not allow to print or scan.
- disconnected the print cartridges connector -> Stops on boot with message to replace cartridges. Does not allow to print or scan.
- disconnected the print heads connector -> On boot briefly displays a screen with the image of the power button and the code "C00E0060" below. Then the screen turns white and all buttons on the multifunction start blinking. It is as described here but resetting the multifunction, reconnecting the connector and turning it on took it back to operational condition.
- disconnected everything except for the scanner connectors and the tray and door sensors - Gives the exact same behaviour as the previous test (code "C00E0060").
So, from the tests it seems that I can not use the scanner if anything from the printer half is disconnected. Any ideas on how to circumvent this, if possible?
Thank you.

Officejet Pro 8500 A910 Not Printing & Heads won't clean.

I have an HP Officejet Pro 8500 A910. It has not been used for about 2 months until yesterday, but was left powered on. The Black, Yellow and Cyan carts were getting a bit low and my wife want to print a few dozen pages of black text. I had a HP 940 Black cart to hand so I replaced it. She printed about 2 dozen Word pages in draft format which uses less ink. They printed OK, but when she went to print more, the print got fainter with each page until they were coming out of the printer totally blank then when the cyan ran out the printer stopped printing blank pages all together. I installed new HP Cyan and Yellow carts, but the printer continued to spit out blank pages. I printed a Quality Diagnostic Page and it showed one column of blocks in Test Pattern 2 missing completely and some white streaks in at least one of the colored blocks. At this point the Ink cart levels were K=90, Y=90, M=50, C=90. The Print Head Health was KY=Good, MC=Good. At this point I ran an Alignment and the report showed all colors except Cyan which was completely missing. I had remembered from a few year ago, that this is one simple way to show if color heads were not printing. I then performed 3 successive level 1, 2 and 3 cleanings, and each time the cleaning report showed less color until only faint yellow showed on the printout. Also the alignment now only shows faint traces of yellow. I suspect the heads need to be either replaced or removed and cleaned manually. Any suggestions or advice would be greatly appreciated. Thanks very much in advance. Peter B.

Hey , Welcome to the HP forums! I hope you enjoy your stay here. I see that you are having some issues with printing from your Officejet 8500A. I can help with that. This document outlines how to troubleshoot print quality issues with your printer. If that fails then this document will assist you with cleaning the printhead. If after following those documents then the printer itself is going to need to be replaced. You can contact HP support by clicking on this link. On the next page scroll to the bottom and fill out the form. When that is completed you will find some information on how to contact HP directly. If this resolves your issues then please let others know by clicking on Accept as Solution below my post.
I hope this helps and I hope you have a great day!

Printer heads for Officejet Pro L7590

I've never had a printer with printer heads before. Can someone please explain what is good/bad about them and what kind of yield I can expect out of them since replacing them is expensive. Is the printer head that comes with the machine the same as what you buy as a replacement? I went into Staples with one request with my new printer.....direct me toward the machine that will cost me the least in ink replacement for home use, mostly b&w printing. When you just look at the price of the ink cartridges for what they yeild, it looks like a great idea to go with this machine.....I knew nothing of the printer heads though!
Thank-you.

A Printhead is the accessory that actually drops the ink on the paper. In older printers, The cartridges themselves had integrated printheads, so the ink was dropped from the cartridge itself. In this printer, the print cartridge and the printheads were made separate accessories. The ink from your ink cartridge travels to the printheads through the ink tubes, and the printhead drops it on the paper. You wont have to replace the printheads as much as the print cartridges, because the source of the ink is the cartridges, and not the printheads. You don't need to replace the printheads unless the printer tells you that there's a problem with it. You dont have to do any cleaning or maintainance on it, as the printer itself does it all. Just don't forget to replace the cartridges once they run out of ink.
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Re installation of print head

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