Re-installing Acrobat 7.0 Pro

I have a registered copy of Acrobat 7.0 Professional which was running on my Windows XP machine. I have now updated the OS to Windows 7. This was originally a download so I don't have physical media but I do, of course, have a license key. How do I proceed to re-installmy Acrobat 7.0?

TSN's reply is really the right way to go. At this point, you can see if you can get the software from a link like http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l. Even if you get the software and install it, you will still have to go back and install an alternate printer and fix since both the print driver and AcroTray from AA 7 do not work on Win7. If you can't find the software to download, I am not sure what to say since it is something you should have backed up when you did the download. Even with the fixup, you might not be happy with the result and the best solution is really to purchase AA XI.

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Error 1310 - error writing to file c\program files\adobe\acrobat 7.0\activex\acroPDF.DEU - verify that you have access to that directory. this messages appears when i am trying to install acrobat 7.0 pro after I have downloaded the version from adobe

This message appears whenI am installing the copy of acrobat 7.0 pro downloaded from your website Download Acrobat 7 and CS2 products.

Are you trying to
* reinstall it on an old system
* reinstall it on a new system
* install it for the first time?
What version of Windows?

Cannot install Acrobat 9.0 Pro

I am trying to install Acrobat 9 pro trial version. When it's on the 99.96% the copy utilty pops up, saying something about my printer (epson) and the installation will stop. What should i do???

Did you download, install, and run the Windows Install Cleanup Utility to remove Acrobat? I assume that is NOT what you say in the "Windows Installer Cleanup script?"
Ken Friedman

Cannot install acrobat on surface pro 3; error 1006

I am trying to install acrobat XI on surface pro 3 but keep getting "Error 1006. The volume for a file has been externally altered so that the opened file is no longer valid"

attach a screenshot showing that error, if it's in english.

I have a problem while iam installing acrobat reader 9 pro

this error appear (error 1335: the cabinet file 'Data1.cab' required for installation is corrupted and cant be used)

You can try solution 6 and 7 in Error 1311, 1335, or 2350 "Source file not found...data1.cab" when installing Adobe products | Windows. Those solutions are aimed at the Windows Installer Service as being a possible cause. I do think it is more likely that the data1.cab file is corrupted but they are still worthwhile steps to try.

Acrobat 8.0 Pro- Cannot Install on Vista

I cannot install acrobat 8.0 pro to my window vista computer. I have universal Vista on my computer - It means you can use multiple languages. When I try to install it - at half way of installation its looking for "FONTS/KOZGOPROVI-MEDIUM.OTF" and program stop installing. When I press cancell it stop installing and start uninstalling the program.
Any idea out there to fix this problem.
Thank you.

As far as I know, the AA8 activation process is still available. It is gone for AA7. It may be an issue with Win7, 64-bit. I have only heard of 2 folks who have been successful with AA8 on a 64-bit system. Many have succeeded with the 32-bit system. I don't know if looking at that aspect will help at all. If you can download the updates separately from http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows and successfully install them, maybe that will help (though I have my doubts). I really don't have any other ideas, sorry.

How can I persuade Acrobat 8.0 Pro to upgrade from cold comfort CS2 without Acrobat 7.0?

I have a Student version of CS2 Premium (including Acrobat 7.0 pro), included in the package was an upgrade version of Acrobat 8.0 Pro.
It worked well all those years on my XP. Now I had to change my system and installed Win 7. Found out that my CS2 was no longer on (de- and re-)activation terms, so I downloaded CS 2 here and read here thoroughly about the problems of my fellow sufferers before I started unpacking and installing, and I must say, the discussions here helped me a lot to avoid tricky traps and I have at least achieved to install the for my work most important parts of CS2 properly, i.e. Indesign and Photoshop. (The most important trick is to start all the 4 exes in an interval of one minute so that they lie all neatly unpacked in the target folder before or short after the first exe to unpack which is oddly No.2 has done it's unpacking and instantly following installation job, and the show can go on.)
Quite oddly, Illustrator refuses to be installed. It says "Falsches BS oder BS-Version für die Anwednung" (wrong BS or BS-Version for the application. I quoted it in German because I don't know if BS is the same term in English). But that is a minor problem, like the one with GoLive which was not even in the bundle. I downloaded it separately and tried to install it but it gives the same mistake massage. Maybe there is somebody enlightened who reads this and would like to give me a hint?
Here is what is really annoying: Acrobat 7.0 Pro was not in the download bundle because, as it has been discussed here at length, the Premium version seems not to be available. I downloaded it separately and installed it and all worked well so far.
That was the moment when I thought that I could install my upgrade version of Acrobat 8.0 on top of it. Acrobat accepted the serial no. and started to install but gave a warning that I should better uninstall 7.0 because I risked technical problems if not. I risked to not uninstall because I needed it as a proof for the upgrade license, didn't I?
But at the very end of the installation, there WAS a technical problem, a tiny black screen with a white message which I could not read so fast, and Acrobat 8.0 undid it's whole installation. I uninstalled 7.0 too, restarted the system, and got a blue screen. This whole encounter had somehow interfered with my printer's driver and maybe my GeForce driver. That was the day's smallest problem and could be fixed.
Well, leaving 7.0 uninstalled, I tried to install Acrobat 8.0 Pro again, and this time, it refused to continue after having read my serial number, because of course I had no installed proof for my license to upgrade. So it's either crash or refuse, a real unmerry-go-round dilemma, like having the cake and eat it.
Formerly, this problem did not exist because Acrobat 7.0 belonged to the bunch and could be uninstalled whithout my losing the license to upgrade because there was still the rest of the CS2 family waving the flags.
Surely, there must be a workaround here - is it possible to half uninstall Acrobat 7.0, maybe by fiddling something in the registry (I know how to save it before!) or just kicking the uncouth drivers out? But where are they hidden and what are their names? The replacement serial number given on the download side would be accepted, as we have seen.
I really do hope that one of you has already found a solution to that problem, too.
I hope I have mentioned everything necessary and there are no questions left. Thank you for your patience.
Saskia
P.S. For my biggest problem, I have been given a fine solution by the support after a long chat. After some unavailing trials to unlock the serial number they created a new SN for my Acrobat 8, and now it works fine and I am the happiest girl of the day. The first (minor) problem still remains. I have an idea and wanted to ask if you specialists think it could work. As I never made any use of version cue, maybe I don't need to install the applications as a suite. Trying to install one of the bundle as a separate application did not work, but maybe this was because of the existence of CS2? Would it help if I'd uninstall CS2 and install each application separately?
Message was edited by: missis11

BS heißt "Bull___****". *lol* "Betriebssystem" heißt imemr noch "operating system". GoLive wirste wohl gar nicht zum laufen kriegen. ohnehin würde man es nicht mehr verwenden, weil es noch nicht mal CSS2 voll unterstützt geschweige denn HTML 5 und andere moderne Webstandards. Wenn überhaupt, dann findeste vielleicht noch 'ne OEM CD von Strato oder 1und1 bei eBay. Die haben das damals mit jedem neuen Hostingvertrag rausgehauen. Aber wie gesagt, es ist den Aufwand nicht wert. Illustrator sollte sich durchaus installieren lassen. Eventuell einfach nochmal die Installer im Win XP Kompatibilitätsmodus laufen lassen...
Mylenium

Where can I find the files to upgrade Acrobat 9.0 pro to 9.5.5?

I have to re-install Acrobat 9.0 Pro and have the files to do that but I need to find the upgrade files to get to 9.5.5. The Adobe website no longer lists them and Chat says they don't support 9.0 any longer. This is hardly customer friendly.
BFB

Thanks for the link. There are, however, several files in each directory for each version. I presume I can ignore the ones for "extended" but how do I know which of the others to use.
For example, in the 9.1 directory there are three .msp files in addition to the one for "extended."
BFB

Please uninstall your Acrobat 9.0 Pro EFG version

Hello,
I've installed Acrobat 9.0 Pro but after installation the program didn't run (when it runs it crush immediately) so I want to uninstall it and re-install it again but when I choose Uninstall/Change in add /remove programs it show a message with this sentence that i didn't found in knowledgebase or in the forum is this the first time it happens?
Title: Adobe Acrobat 9.0 Setup
Text:please uninstall your Acrobat 9.0 Pro EFG version

Try the Windows Install Clean Up Utility that is available from the Microsoft web site.
Good luck.
Ken Friedman

Acrobat 7.0 pro will not reinstall

I have CS2 Premium on XP. Had problems with printer not supporting pdfs. After techs fixed my computer Acrobat 7.0 pro will not work right. after 3 weeks with customer support and waiting days for them to get back to me they say they can't help - don't support CS2 (wished they would told me that initially). (I use this for volunteer newsletters and do not need CS4) I uninstalled CS2 and Reinstalled it. Probablem is when the components come up to install the Acrobat 7.0 pro is greyed out and will not reinstall or unistall it. Tried to go to the Acrobat componet on my disks and just install acrobat 7.0 pro is doesn't work - error says "Wrong OS or OS version for application".
Obviously it is still recognizing the initial installation. I mention this to the Adobe tech and ask how I could remove it completely so that I could reinstall and they would not give any suggestion, just kept saying we don't support it and refered me to the forums.
I really don't want to wipe my computer clean and reinstall all my software.
Any help would be appreciated.
Sondra

pnewk wrote:
will not let me complete
You need to supply more details; what exactly happens when you try?

Can't find "help" in Acrobat 9.0 Pro

Just installed Acrobat 9.0 Pro. when I click on the drop down menu for help and click 9.0 help, nothing happens. Even when I click "online support", nothing happens then. Can someone help me find "help"?
Wisln

Thank you. Great. I found out how to find the font folder under control panel.
There are hundreds of fonts there.
How do I know what font is corrupted? How can I tell?

Activate Acrobat 9.0 pro but dosen't like my serial No.

I have installed acrobat 9.0 pro on my Vista with SP2, program installed ok but I have no printer selection, can't open files from the menu. several things don't work. I figured it might be because i need to regiester and activate the software. When I tried to register and enter my serial no it gives me an error and says I must contact support? Help Please.

Have you tried repairing and/or reinstalling Acrobat Pro 9? Also, do you have Acrobat Reader installed on the same system? If you do, Adobe strongly recommends you remove Acrobat Reader and then do a repair on Acrobat Pro 9.
Since you said you installed Acrobat Pro OK, I also assume this is not an OEM copy. Is this correct?
Good luck.
Ken Friedman

Cannot click Accept when Installing Acrobat Standard 9

I have tries to install Adobe Acrobat 9 Standard on two different windows PCs. It installs ok, but when you come to use it, it offers you then EULA window to accept the license.
When you click on Accept, it just sits there. There is no repsonse.
When you click on Decline same thing.
The screen/applicationis frozen. The only course of action is to abort the
program from Task Manager.
The Operating System is Windows Vista. Can anyone help please.
The PCs have all the rep-requisites to run Adobe Acrobat e.g. RAM, MHz etc
Regards Jim Cooper

Can anyone help? Trying to install Acrobat 9.0 Pro. Cannot accept the agreement. Bouncing from department to department at Adobe Tech support with no success. Tried uninstalling and reinstalling. No success. Went thru the registry and removed all Acrobat references. Followed steps in this article with no success, http://www.adobeforums.com/webx?7@@.3bc424c7/72
Made sure the user was a local admin when installing. Made sure monitor settings were correct.
Just got transfered again to another department. 48 minutes of getting transferring. Yea!!!!

I had one of your technicians re-install Acrobat Pro and it still won't open. My technician was Rajat and he was reading from a manual. He did not appear to be competent. He told the case has to be escalated

I had a technician, Rajat, from a Adobe re-install Acrobat Pro. It still won't open. He said the case has to be elevated. How do I get help from someone in the United States?

Not one of my technicians. We are just fellow users of the product.
But if you start from the top and explain your problem we have a fair track record of helping. Some questions for you
- what version of Mac or Windows
- what version of Acrobat Pro
- what exactly happens when you try to open Acrobat Pro (error messages in full please)
- whether it ever worked and what changed?

Installing Acrobat 9 Pro on a virtual machine on my Mac using Parallels. Not an upgrade but being asked what I upgraded from.

I'm installing Acrobat 9 Pro for Windows on a virtual machine on my Mac (running Parallels). I successfully installed the same program using the same discs on the same Mac previously, but that virtual machine became corrupt and can no longer be launched. For this re-installation, the installation sequence is asking what version I upgraded from - but as this is not an upgrade, I get stuck at that step and am unable to complete the installation. What should my next step be?

Hi Akselowner,
This error usually comes up if the serial number you are using is an Upgrade serial number.
In such a case the installer will prompt to enter the previous qualifying version serial number.
Please send me a private message with the serial number and I will validate and confirm that for you.
If you do not have the previous qualifying version serial number then the current serial number needs to be unlocked.
Please contact our customer service so that they can do the needful for you. You can even reach our chat support at http://adobe.ly/yxj0t6
Regards,
Rave

Re-installing Acrobat 7.0 Pro

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