Re-installing AE because Mocha won't open

In a Mac os 10.6.8 using CS5.5
I can't get Mocha to open, it crashes before opening up. I was told by Imagineer Systems to delete the mocha preferences but that did not work, so they suggested I re-install AE to load in Mocha again. I don't want to lose my presets and 3rd party plugins, scripts, and associated licenses etc.... I would like to know will the uninstall/reinstall overwrite these folders. Thanks in Advance

If you don't check "Delete Application Preferences" in the Uninstaller, everything should be left alone. If you don't want to take any chances, I'd recommend that you clone your boot drive with "Carbon Copy Cloner" before uninstalling, so you can undo that uninstall if you need to.

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Hi Loraine,
Mac OS X 10.5 (Leopard) was between Mac OS X 10.4 (Tiger) and Mac OS X 10.6 (Snow Leopard). If your Quickbooks program indicates it requires Mac OS X 10.6 (Snow Leopard) and you've installed that, then you've done what you can (you can't install 10.5 when you already have 10.6 installed...you are already more up to date).
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http://www.squared5.com/svideo/mpeg-streamclip-mac.html
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Keep within the Law
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Do not submit software or descriptions of processes that break or otherwise ‘work around’ digital rights management software or hardware. This includes conversations about ‘ripping’ DVDs or working around FairPlay software used on the iTunes Store.
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From the MPEG Streamclip homepage
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Hi,
I had the same happen to me, i updated with an ilife11 dvd, iphoto now won't open says i need to do the software update but everything is up to date when i run the update. I tried to do the steps you suggested above, but i can't 'get info' on iphoto to see what version i have, when i try to click the icon the same little box pops up saying i need to update to latest version, run software update now to install. I did try searching another way and it looks like i have iphoto 9.0 on Mac and last modified last night when i did what i thought was an ugrade. i was under the impression i was upgrading my current iphoto 9 to iphoto 11 when i did the ilife dvd. (im computer illiterate) anyhow i can't open iphoto now and im wondering if i've just lost all my pictures that i've never backed up, at this point i could care less about upgrading to the newest app, i just want all my photos back. Do you think i should put the dvd back in and try it again or will that just mess everything up now (new apps and other updates that came on that dvd seem fine when i open them)
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x

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You need to reinstall. There is no choice.
Note the instructions below for reinstalling from Disk:
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2. Download it from the App Store to reinstall It's on your Purchases List* there.
For older versions that have been installed from Disk you'll need these additional steps:
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
*Sometimes iPhoto is not visible on the Purchases List. it may be hidden. See this article for details on how to unhide it.
http://support.apple.com/kb/HT4928
One question often asked: Will I lose my Photos if I reinstall?
iPhoto the application and the iPhoto Library are two different parts of the iPhoto programme. So, reinstalling the app should not affect the Library. BUT you should always have a back up before doing this kind of work. Always.
I specifically asked that Mavericks not be installed because I was reading so much unhappiness with it.
There is much unhappiness with every version of every Os and App everr released - roll back to the release of Mountain Lion and you'll see exactly the same type of commentary. In the main, much of this commentary is useless.
The problems are manifold: for a start, happy people are less likely to review, unhappy people are much more inclined to. That's why we don't have thousands and thousands of posts on this forum from all the people who have no problems saying "look I have no problems". Unhappy people get cross and are more likely to express that anger in negative reviews.
Then what about the reviewer? What is his or her knowledge, experience and skill level? No doubt they are having problems, and real ones, but how do you know if their issues are problems with the app, their own inexperience, third party conflicts and so on. I've seen people on here claim the fact that iPhoto won't edit video is a bug. I've seen hundreds and hundreds of posts from folks on here who are certain they've found a bug, only for their glitch to be resolved. No review is worth anything unless you know something of the reviewer, his or her knowledge and experience.
So frankly, I never bother with those reviews on any such stores, not just iPhoto on the Mac App Store.

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Francine
Francine
Schwieder

Re-installing AE because Mocha won't open

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