Re-installing after macbook rebuild serial number not working

My macbook had to be rebuilt due to a software problem. Lightroom 5 has been deleted. I tried re-installing lightroom (downloaded) and can use the trial version etc. However, when I tried to put my serial number in, it did not work. This is probably because it is on my desktop machine too.
How can I contact adobe? Can they send a new serial number?
Thank you for any help there may be out there.

Hi snaplap,
Lightroom serial numbers are platform interdependent.
You can use the same serial number on the Mac as well.
Please make sure you are using the right serial number on the right installer.
Or drop me a private message with the serial number and I will check that for you.
Regards,
Rave

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