Re-installing elements 13 after hard drive meltdown

old laptop fried; can't re-install Elements 13 on new laptop; error notice says: This serial number is already in use by the maximum number of computers. You must deactivate another compouter...
Impossible to access old hard drive

You need to contact Adobe support thru chat and ask them to reset your activations (don't ask for more than that or they are likely to tell you they cannot help).
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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Trouble installing snow leopard after hard drive replacement

My imac hdd died last weekend. And the replacement hdd came in today.
I went through all the steps in this guide https://www.ifixit.com/Guide/iMac+Intel+21.5-Inch+EMC+2389+Hard+Drive+Replacemen t/6284 And I am pretty sure I did it all correctly.
However, after plugging my imac back up it gave me a flashing folder with a question mark. I took this as it asking for a os disk to install with so I put my snowleopard disk into the imac. The folder with the question mark turned into the apple logo.....and that's it. It just stays on the apple logo and nothing happens. I tried leaving it like that for a good hour. But nothing changed.
What am I doing wrong? My imac is a mid 2010 model (emc 2389). I'm pretty sure the included os on it was Leopard. Do I need to try and find my Leopard disk that was in the box? I'm not sure where it is and all I have at hand is my Snow Leopard installation disk. And if I do need to use Leopard, how would I do that if I can't find the disk my imac came with?

With the Snow Leopard DVD in the drive, Restart the Mac while holding down the "C" key. It will then boot from the DVD drive, a slower process for sure, but not more than a few minutes. Once booted, you can use Disk Utility to verify that the new internal drive is formatted properly, GUID. Some new drives come pre-formatted as something else.

Can I install Snow Leopard over Lion to install old software after hard drive crashed?

My hard drive crashed and I lost everything. I have a new hard drive, but when the repair shop installed my operating system, they installed Lion and I no longer have my prior updates. My computer had been updated a few times. I have a lot of software that only can be installed up to 10.7 such as Adobe Photoshop Elements 10, Office Mac 2011, etc. I was wondering if I installed Snow Leopard over Lion, would I lose Lion? Should I install Snow Leopard and then Lion again? I don't want to damage my like new computer and I don't want to have to go out and buy all new software. Is there a solution? Thanks in advance!

Sounds complicated! If I repartition the drive and install Snow Leopard onto the blank volume, will Lion still be there? Or, will the computer basically have two operating systems that I have to go back and forth from. Is this something a novice like myself can do?

Reinstall Elements 8 after Hard drive crash

I need to see how to reinstall Elements after my hard drive was replaced. My version of Elements was a download from Adobe.
Thank you

Did you make the backup of downloaded software? Generally people tend to make backups of all software they buy digitally including a record of the necessary serial number for events like you are describing.
If you try to login to your account at Adobe then you might find a link and the serial number otherwise try thios link:
<http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml>
You will need serial number to activate this product otherwise it would be a complete waste of time downloading such a big file again.
Good luck.

Re-install design premium after hard drive failure

In May 2012, I installed Creative Suites on my laptop. My laptop's hard drive has failed. How do I transfer my Abode programs to a new computer?

You install them using installation files. Here is a general link that can lead you to downloads for whichever Creative Suites you installed.
Download and Installation Help -
https://helpx.adobe.com/download-install.html
Assuming you lost the laptop without deactivating the Adobe suites, you should contact Adobe Support thru chat and ask them to reset your activations. That way you will still have ypour two allowed activations available to you in case you want to install on a second machine as backup.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Re-Installing Creative Cloud after hard drive crash

I recently had a hard drive crash and had to install a new hard drive. My old data was backed up on a slave disk but I can't get it to run again. I can't even uninstall the previous suite because the Control Panel - Add / Remove program window will not show the slave disk with the applications. If I install it again I don't want to use up the "second" download that comes with the purchase of the license. Where do I go from here?

Hi allegrophoto,
If you did not deactivate your software before the crash, you can contact Adobe customer support (http://helpx.adobe.com/contact/) to enable your activation count. You can then install it again. I am not sure what you mean by "second download".
Thanks,
Preran

Need to retrieve photoshop elements software after hard drive erased

hello. i purchased photoshop elements 11 two days ago, but had to erase my hard drive this morning. is there a way for me to retrieve the photoshop elements software or must i purchase it again? i have the serial number, btw.

Yes, simply download the trial version or the version listed on your account and reinstall it with your serial number. If you need to reset activations, contact support by phone or webchat.
Mylenium

How do I reinstall Elements 8 after Hard Drive Crash

C Drive irreparably crashed. The PSE8 catalog folder was in C:\Documents and Settings\All users\Adobe, etc. and was backed up on a different drive (Yay Me!). The Pictures were in E:\ Elements Pictures\ (117 GB). When Windows was reinstalled, the Drive Letters were changed by the reinstall program, such that the Windows boot drive is now the E drive and the Pictures are on the D: drive, but still in their original folder. (Ultimately, the plan to get a new Drive, rename it C, and reinstall Windows on it.)
It appears that I cannot use "Backup and Restore" as is the common response to "How do I move Elements and Pictures to a new Computer?"
I can reinstall PSE8 on my E (boot) drive, then replace the new catalog folder with the old one which has my data. How do I then get that catalog to look to the Pictures on the drive which has a new letter (D)? I cannot reinstate the old drive letter, as that letter is now in use as the boot drive letter.
Am I better off just waiting for the new C drive, reinstalling Windows there, replacing the catalog folder, and relettering the Pictures drive to its old Letter? It may be awhile before I get the new C drive as I am waiting for Seagate to replace under warranty the dead drive, and would like to if at all possible continue to use PSE8 in the interim.
Many Thanks in advance for your advice.

Take a look at Option 3 here:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Quickly_reconnecting_large

How do you install OS after Hard Drive upgrade? Thinkpad T41p

I have a Thinkpad T41p with Window XP Pro on it. I have a new larger hard drive for it, but I do not know how I will be able to install the OS on the new drive. The laptop came with the OS already installed on it. That will to be the case, of course, for the new hard drive. So what do I do? If you could point me to a step-by-step procedure, I would be most grateful. I have installed numerous OSs, so I am familiar with how to do that from installation CDs.
Thanks in advance for the help.
GKent

Just went through this process on my wife's T41. I did the following:
downloaded and installed the eval copy of Active@ Disk Image and Active@ Boot Disk (created a boot CD).
rebooted to the BIOS setup and in the security setting for the IBM Predesktop Area I selected Disable saved the changes and booted
rebooted to windows and usedActive@ Disk Image to create a raw image of the entire disk to a USB hard drive
Shut down and removed the original hard drive and installed the new empty hard drive
rebooted using the CD created by Active@ Book Disk and started the Active@ Disk Image utility
selected the Image to Disk option. This took the raw image and installed it on the new hard drive (this included the hidden partition as well as the windows partition
rebooted without the boot cd and logged in to windows
rebooted into the BIOS and reset the security setting for the IBM Predesktop Area to Normal, saved changes and booted
result is the same size partitions as before on the new 80 GB hard drive so I then ran Partition Magic to resize the Windows partition to utilize all of the remaining space on the disk (left the hidden partion in place - it is still bootable)
rebooted and I now have a 74.5 GB drive for windows with all of the installed software intact
I did plan on using the recovery option to reinstall the image to the factory settings since I had a few issues with windows on the original drive. Ran Rescue and Recovery and it could not find the restore images After much searching it appears that I will have to go out and buy the CDs (unless someone has a free download option)
Tex
(Had two steps out of order - ugg)
Message Edited by Tex on 12-01-2008 09:52 AM

Re-installing CS2 after hard drive failure on Windows XP Pro PC

I recently lost my hard drive on my very old PC which runs my reliable HP 4000 printer and CS2 software . . . which I like better than CS5 used at our ARchives for magazine production. The Geek Squad reinstalled my CS2 software but it won't let me activate. I cannot un-install from the dead hard drive.
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https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads

Lousy 'fan' noise after installing a new internal hard drive

Hi,
I installed a new internet hard drive to replace my corrupted hard drive. The new hard drive is WD 320GB. Somehow, i got it installed and work. I install leopard on it and it works well as far as this point. Now, I have a new problem. Before installing the hard drive, my iMac run very quiet. Now, as soon as I turn on my iMac, i can hear a very noisy and loud 'fan' sound. I do not know if it is hard drive spinning or one of the fan. I do not notice any weird sound except it definitely a very loud spinning fan sound. I do not have Apple Care or warranty with Apple. Any suggestion to isolate the problem pls ?
I use iStat Pro and have the following info:
- CPU fan : 800-900 rpm
- CPU and GPU temp : 40 - 60 C degree
- Hard drive fan : 5000 rpm
Another question is : when i take my old hard drive, i noticed it has 1 power cable, 1 SATA cable and 1 small cable with connect some kind of chip on my motherboard to a small chip on the right hand side of hard drive. It appears to me that Apple attached a small chip on the side of hard drive. And i do not know where to connect that wire to my new hard drive. So i just left it un-connected. Thought, i connect power cable and the SATA cable. Any idea what that wire used for ?
Thanks
Message was edited by: DeathNote

Hi Dennis,
Thank for informing me the heat sensor. Basically, i can take the heat sensor out from my old internal hard drive and stick it on the new drive ? If so, how do i do it ? can i use any glue to stick heat sensor on new drive ?
Also, I just figure something. I opened the front cover, then run iMac. I noticed the noisy sound, i thought it might be the fan or the hard drive. So , i disconnect the fan power cable and restart the computer. Now, it runs very quitely. I can not hear anything noise as all. No thing. So i assume that the hard drive is not the problem. As soon as i plug back the power cable for the fan. The noise come back.
Is there a software to control the speed of the fan ? Using Istat, i have the following info :
- CPU : 42 C degree
- HD : 29 C degree
- GPU : 43 C degree
- Ambient : 22 C degree
- mem controller : 37 C degree
- CPU fan : 860 rpm
- HD fan : 5000 rpm
- Optical fan : 800 rpm
Thank you .
p/s: inside my iMac is different than in the picture.

I installed a new bigger hard drive and now spotlight does not work with outlook to search for emails

My old hard drive was full so I went to an apple authorized provider to install a new bigger hard drive. They also moved the data and applications from my old drive to the new one. They did not use time capsule because their way was faster. After the installation I did have to reenter the product code key for Office 2011 for the Mac. However, now I find that I cannot do email spotlight searches in Outlook. When I put in the search - it comes up with no results. This is true no matter what the search. Any ideas of how to point spotlight to look in the email folders so I can do searches again. This is a feature I use daily - so I am concerned that I have lost this feature. Also, I am noticing that alot of the settings did not carry over to the new hard drive. Any help is greatly appreciated!

I would recommend starting over and migrate using your Time Capsule backup however DO NOT do it wirelessly, connect using an Ethernet Connection. If you upgraded to Lion from Snow Leopard then follow the instructions in this video, the kid is annoying but he knows what he's doing. Clean Install Of Snow Leopard video. Once you have installed and updated Snow Leopard then update using the 10.6.8 Update Combo, then log into the Mac App Store and re-install Lion and all it's updates. My guess this is an afternoons work.

Can programs be installed on an external hard drive with my mac pro?

Can programs be installed on an external hard drive. I am running low on space. Final Cut Pro X spins off the rendering files which takes a large chunk of space. Like to at least have those rendered files on an external drive, but can find that option to make it happen.
Hardware Overview:
   Model Name:   MacBook Pro
   Model Identifier:           MacBookPro10,2
   Processor Name:        Intel Core i5
   Processor Speed:       2.6 GHz
   Number of Processors:           1
   Total Number of Cores:           2
   L2 Cache (per Core):   256 KB
   L3 Cache:        3 MB
   Memory:          8 GB
   Boot ROM Version:     MBP102.0106.B07
   SMC Version (system):           2.6f59
   Serial Number (system):         C02L250VFFRP
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   Sudden Motion Sensor:
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Kent Mechem

Hello Ian. I am currently using Lion installed on a WD My Passport 500Gig drive connected to my MBPro via USB, which is still running 10.6.8. Like you I am not prepared to lose all my currently functioning Mac, but also like to see how the new OS runs before making the total switch, maybe when it gets to 10.7.2
So after you download Lion and select to run the installer it will show you which disk to install on, being the default SL drive you downloaded Lion with. But here you can click Other Disk and select the external HD. The installer will run and then boot into the external drive to complete the installation. From then on you can use Startup Disk or the Option key to select the preferred OS.

How do I unactivate after hard drive crash?

Just purchased an upgrade to CS6 Photoshop from CS3 Photoshop but hard drive crashed before I could uninstall it. How do I deactivate after hard drive crash? Do I need to or can I just load my full CS3 copy and then upgrade it to my new CS6?

You can just install CS6 directly. You will be prompted to enter your qualifying serial number from CS3 during the install process.

Spinning beach ball after hard drive upgrade

Im running a macbook pro i7 2.2ghz 8gb ram version 10.6.8 SL
I recently upgraded my 128gb ssd to a 512gb ssd drive. I cloned the drive to new drive and ever since then, I get the spinning beach ball very often whereas I never got it prior to the hard drive upgrade. Is there anything I can check or do to eliminate the freeze ups? It is VERY annoying. Or do I just need to do a fresh install on the new hard drive.
thanks in advance

Did you properly prep the drive first:
Drive Preparation
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
If you are preparing an external or a non-startup drive, then open Disk Utility in your Utilities folder.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID (for Intel Macs) or APM (for PPC Macs) then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.

Re-installing elements 13 after hard drive meltdown

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