Re-installing Fireworks CS3 upgrade after crash. Does not accept serial number previous Version of Fireworks.

Previous version is Macromedia Fireworks MX.

You should check your Adobe account online to see if it has the information you need.  If not, there is likely little chance of you being able to confirm your eligibility to use the upgrade version.
You might need to discuss this with Adobe Support directly.  Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Similar Messages

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    typed in 18 numbers does not accept need help downloading 

    Hi jboy,
    Is there a redemption code inside the box (24 digit alphanumeric code) ?, serial number needs to be redeemed with that redemption code.
    Please see - http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#purchasedproduct
    Feel free to contact the support at http://adobe.ly/yxj0t6
    ^Ani

  • Photoshop CS3 does not accept serial number

    I have been running a valid copy which I registered when I installed. Recently get a message to uninstall, re-install then contact support. When contacting support, they say the SN is invalid and refer me here. I registered the SN three years ago, and it is no longer there. I have CS3 Dreamweaver, and InDesign which the registration is no loger in the myProducts file either. I haven't tested, but am assuming I will have a similar problem with them as well.
    Message title was edited by: Brett N

    OP you wrote the serial number worked three years ago when you install CS3 on your machine.  Your either a lair, telling the truth, a pirate or have a failing memory and are not installing from the same pirate media used three years ago. I do believe the serial you have is invalid as that is what Adobe keeps telling you. Now if your being truthful should now know you were duped, were taken. 
    I'll buy hardware off ebay for I think selling stolen hardware wouldn't be common on ebay sellers would need a source of stolen hardware to have a supply to sell.  Software is a different matter its easy to replicate cracked software any computer or copier can be used. 
    If you get something new get it from the right place.  If you get something from Adobe buy from Adobe retailer prices will not be much lower and Adobe records will show your legal user.

  • Creative suite production studio after effects will not accept serial number

    I have had this program installed on my XP 32 bit machine for years.  I have never tried AE and need to create an alpha channel for a video clip.  When I opened the program, it asked me for the serial number.  I typed the serial number on my software case and it said it was invalid.  What to do?  I cannot afford to upgrade for more reasons than just the software.  I will have hardware issues with newer versions.

    Support is wrong. Only they can fix serail number issues since only they have access to the databases. Try again and request a different operator.
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  • Does NOT accept Serial Number

    I purchased iWorks online and the password I received does not work. The program expires in 7 days. What are my options?

    Hi jboy,
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    Please see - http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#purchasedproduct
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  • Registrati​on form does not accept serial number.

    I just received my LabView 6i student edition and have gone through the entire registration rigamarole only to be told the serial number is not valid. How tedious! - Pier

    1) Follow instructions in your user manual, p3
    2) make sure you install LabVIEW before installing HiQ.
    3) see p4, #8 " you don't need to register on-line. Click next."

  • I try to install my creative suite master collection (student version) on my new mac. the point is that when I want to write the product key. The computer does not accept the number 3. so what can I do ?

    I try to install my creative suite master collection (student version) on my new mac. the point is that when I want to write the product key. The computer does not accept the number 3. so what can I do ?

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  • Hi im new apple user ..Bought a mac 3 weeks before my mac does not show serial number on screen .Also I am unable to sign in imessage n facetime it gives network error like .! What can be this issue n how to solve it??

    hi im new apple  ,ac book pro user ..Bought a mac 3 weeks before my mac does not show serial number on screen .Also I am unable to sign in imessage n facetime it gives network error like though i can access web site n etc  .! What can be this issue n how to solve it??

    Hi,
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    However if the machine is a return and has been refurbished then the Logic/mother board may have been changed and someone forgot to put the info back to the new board.
    for the   Points
    7:44 pm      Thursday; January 16, 2014
      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
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     MacBookPro 2Gb (Snow Leopard 10.6.8)
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  • I have Creative Suite 3 Master Collection. Am trying to install Photoshop CS4 upgrade. It will not accept any of the serial numbers from my Creative Suite 3 Master Collection. The upgrade is for Photoshop CS 4 only

      Need help installing Photoshop CS4 upgrade. I have Adobe Creative Suite 3 Master Collection installed on my computer. When trying to install Photoshop CS 4 upgrade. I am ask for serial number of Photoshop CW, CS2, & CS3 I put in the serial number from my Creative Suite 3 Master Collection. None of which are accepted. What do I need to do to accomplish upgrade?

    When you purchase a Creative Suite collection, you can't run an upgrade on an individual product within the Suite. You have to upgrade the entire collection.
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  • Acrobat X Pro not working, tryed to re-install and does not recognize Serial Number?

    Acrobat X Pro not working, Serial Number not recognized?

    Hi lv123321,
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    Also if possible could you please private message me the serial no so I can try decoding it.
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  • Creative Suite 4 upgrade will not accept serial number

    I purchased Creative Suite 4 as an upgrade to Dreamweaver MX and everything was fine until my laptop packed up. On my new laptop I have re-installed Creative Suite 4 but it will not accept the serial number.
    I suspect this is because I do not have Dreamweaver MX installed on my new machine. I no longer have my Dreamweaver MX CD or serial number so am unable to re-install it.
    After a lengthy discussion with Customer Services they could offer no advice and suggested I post a question on the forums for advice.
    I would be grateful for any suggestions as to how I can get Creative Suite 4 to accept my serial number.

    Support is wrong. Only they can fix serail number issues since only they have access to the databases. Try again and request a different operator.
    Mylenium

  • Cannot install photoshop cs3 on my new pc windows 7, does not recognise serial number

    help cant install my disc photoshop cs3 on new pc windows 7, downloads but eventually doesnt recognise serial number

    Hi dt hope,
    Photoshop CS3 is not tested on Windows 7 and you might face compatibility issues.
    For errors related to serial number please refer : http://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html

  • Re installing Photoshop CS4 on an upgraded computer and it will not accept serial number

    Re installing Photoshop CS4 on an upgraded computer and it will not accept the serial number. Unable to deactivate Photoshop before upgrading computer due to hardware failure. Note that Adobe Photoshop CS4 New Install Bundle package consists of the new Photoshop CS4 Upgrade bundled together with the qualifying product, in this case an Adobe Photoshop CS2 License. I have tried both the CS2 and CS4 Serial numbers and both have not worked.

    Since we are user volunteers and not Adobe Employees, I'll link you over to Customer Care.
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  • Trying to install Illustrator CS4 onto my new PC. Does not recognize serial number.

    Got a new PC last week.  Trying to reinstall Adobe Illustrator CS4. Put in disc... typed in the serial number as requested, but it is not recognized.  Would appreciate any help.
    Thanks.

    Hi,
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    Find the right product and enter the serial number in front of that and bingo it will start working!
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  • FCS upgrade accepts upgrade key but does not accept original key?

    I am trying to install FCS2 upgrade on a new MacBook Pro
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    I enter the original key and get the message it is an invalid key
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