Re-installing Fireworks CS3 upgrade after crash. Does not accept serial number previous Version of Fireworks.
Previous version is Macromedia Fireworks MX.
You should check your Adobe account online to see if it has the information you need. If not, there is likely little chance of you being able to confirm your eligibility to use the upgrade version.
You might need to discuss this with Adobe Support directly. Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/
Similar Messages
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Does not accept serial number elements 12
typed in 18 numbers does not accept need help downloading
Hi jboy,
Is there a redemption code inside the box (24 digit alphanumeric code) ?, serial number needs to be redeemed with that redemption code.
Please see - http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#purchasedproduct
Feel free to contact the support at http://adobe.ly/yxj0t6
^Ani -
Photoshop CS3 does not accept serial number
I have been running a valid copy which I registered when I installed. Recently get a message to uninstall, re-install then contact support. When contacting support, they say the SN is invalid and refer me here. I registered the SN three years ago, and it is no longer there. I have CS3 Dreamweaver, and InDesign which the registration is no loger in the myProducts file either. I haven't tested, but am assuming I will have a similar problem with them as well.
Message title was edited by: Brett NOP you wrote the serial number worked three years ago when you install CS3 on your machine. Your either a lair, telling the truth, a pirate or have a failing memory and are not installing from the same pirate media used three years ago. I do believe the serial you have is invalid as that is what Adobe keeps telling you. Now if your being truthful should now know you were duped, were taken.
I'll buy hardware off ebay for I think selling stolen hardware wouldn't be common on ebay sellers would need a source of stolen hardware to have a supply to sell. Software is a different matter its easy to replicate cracked software any computer or copier can be used.
If you get something new get it from the right place. If you get something from Adobe buy from Adobe retailer prices will not be much lower and Adobe records will show your legal user. -
Creative suite production studio after effects will not accept serial number
I have had this program installed on my XP 32 bit machine for years. I have never tried AE and need to create an alpha channel for a video clip. When I opened the program, it asked me for the serial number. I typed the serial number on my software case and it said it was invalid. What to do? I cannot afford to upgrade for more reasons than just the software. I will have hardware issues with newer versions.
Support is wrong. Only they can fix serail number issues since only they have access to the databases. Try again and request a different operator.
Mylenium -
I purchased iWorks online and the password I received does not work. The program expires in 7 days. What are my options?
Hi jboy,
Is there a redemption code inside the box (24 digit alphanumeric code) ?, serial number needs to be redeemed with that redemption code.
Please see - http://helpx.adobe.com/x-productkb/global/redemption-code-help.html#purchasedproduct
Feel free to contact the support at http://adobe.ly/yxj0t6
^Ani -
Registrati​on form does not accept serial number.
I just received my LabView 6i student edition and have gone through the entire registration rigamarole only to be told the serial number is not valid. How tedious! - Pier
1) Follow instructions in your user manual, p3
2) make sure you install LabVIEW before installing HiQ.
3) see p4, #8 " you don't need to register on-line. Click next." -
I try to install my creative suite master collection (student version) on my new mac. the point is that when I want to write the product key. The computer does not accept the number 3. so what can I do ?
Can you use the number 3 key elsewhere?
[topic moved to Downloading, Installing, Setting Up forum] -
hi im new apple ,ac book pro user ..Bought a mac 3 weeks before my mac does not show serial number on screen .Also I am unable to sign in imessage n facetime it gives network error like though i can access web site n etc .! What can be this issue n how to solve it??
Hi,
If the machine is brand new I don't see why the serial Number is missing (it is entered on to a special chip at the factory)
However if the machine is a return and has been refurbished then the Logic/mother board may have been changed and someone forgot to put the info back to the new board.
for the Points
7:44 pm Thursday; January 16, 2014
iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad -
Need help installing Photoshop CS4 upgrade. I have Adobe Creative Suite 3 Master Collection installed on my computer. When trying to install Photoshop CS 4 upgrade. I am ask for serial number of Photoshop CW, CS2, & CS3 I put in the serial number from my Creative Suite 3 Master Collection. None of which are accepted. What do I need to do to accomplish upgrade?
When you purchase a Creative Suite collection, you can't run an upgrade on an individual product within the Suite. You have to upgrade the entire collection.
You could purchase a copy of Photoshop CS6, or a subscription to Photoshop which can be as little as $9.99 with the Photography plan to the Creative Suite.
Adobe no longer sells upgrades to CS3 or CS4. -
Acrobat X Pro not working, tryed to re-install and does not recognize Serial Number?
Acrobat X Pro not working, Serial Number not recognized?
Hi lv123321,
Do you have Acrobat only License no or is it a part of suite. If Acrobat X pro is a part of suite then you need to use the suite setup to install Acrobat.
Also if possible could you please private message me the serial no so I can try decoding it.
Regards,
Abhijit -
Creative Suite 4 upgrade will not accept serial number
I purchased Creative Suite 4 as an upgrade to Dreamweaver MX and everything was fine until my laptop packed up. On my new laptop I have re-installed Creative Suite 4 but it will not accept the serial number.
I suspect this is because I do not have Dreamweaver MX installed on my new machine. I no longer have my Dreamweaver MX CD or serial number so am unable to re-install it.
After a lengthy discussion with Customer Services they could offer no advice and suggested I post a question on the forums for advice.
I would be grateful for any suggestions as to how I can get Creative Suite 4 to accept my serial number.Support is wrong. Only they can fix serail number issues since only they have access to the databases. Try again and request a different operator.
Mylenium -
Cannot install photoshop cs3 on my new pc windows 7, does not recognise serial number
help cant install my disc photoshop cs3 on new pc windows 7, downloads but eventually doesnt recognise serial number
Hi dt hope,
Photoshop CS3 is not tested on Windows 7 and you might face compatibility issues.
For errors related to serial number please refer : http://helpx.adobe.com/x-productkb/global/my-serial-number-doesnt-work.html -
Re installing Photoshop CS4 on an upgraded computer and it will not accept serial number
Re installing Photoshop CS4 on an upgraded computer and it will not accept the serial number. Unable to deactivate Photoshop before upgrading computer due to hardware failure. Note that Adobe Photoshop CS4 New Install Bundle package consists of the new Photoshop CS4 Upgrade bundled together with the qualifying product, in this case an Adobe Photoshop CS2 License. I have tried both the CS2 and CS4 Serial numbers and both have not worked.
Since we are user volunteers and not Adobe Employees, I'll link you over to Customer Care.
Click on "Contact Us" and either phone or chat. Contact Customer Care
Gene -
Trying to install Illustrator CS4 onto my new PC. Does not recognize serial number.
Got a new PC last week. Trying to reinstall Adobe Illustrator CS4. Put in disc... typed in the serial number as requested, but it is not recognized. Would appreciate any help.
Thanks.Hi,
Looks like that the version of CS4 which we are installing is an upgrade, If yes you what is the previous qualifying version.
Find the right product and enter the serial number in front of that and bingo it will start working!
Hope it Helps
Thanks -
FCS upgrade accepts upgrade key but does not accept original key?
I am trying to install FCS2 upgrade on a new MacBook Pro
I have the upgrade key as well as the original key
During the install it accepts the upgrade key and then a message appears asking for the original key
I enter the original key and get the message it is an invalid key
I have checked the original stickers the the characters of the key and they are exactly as enteredThe most common issue is not entering the number exactly; e.g.; using a lowercase Lop an uppercase i for a number 1 or using a number 0 for for an uppercase letter O (or vice versa).
Also note that serial numbers from academic or not-for-resale versions are NOT eligible for upgrading. The older serial number must be from a legitimate retail version.
If you have a retail serial number and you're absolutely sure that you've entered it correctly, find your proof-of-purchase for the older version and contact Apple for a replacement serial number: http://support.apple.com/kb/HT1861
-DH
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