Re-Installing HP Support Assistant

My PC is an HP G5350UK running Windows 7 64 bit
I am trying to re-instal HP Support Assistant but have, so far, been unsuccessful.
I downloaded and tried to run both sp44304.exe and sp58919.exe which have been suggested in different HPSA links. I am prompted to overwrite the files which I do but then nothing happens. Apparently I should be prompted to select "Yes" and allow the program to restart the computer. Unfortunately nothing happens.
Does anyone have any ideas please?
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Hi,
You're welcome
I still believe this issue is being caused by either an incomplete removal of a previous version of HPSA, or a corruption of the registry keys responsible for configuring the installation.
Try the following.
Download the installer for the latest version of HPSA again from the following link and save it to your Downloads folder.
HP Support Assistant - 58919.
When done, open your Downloads folder and as before, right click the installer, select 7-zip, select extract files and then click Ok. Open the newly extracted sp58919 folder and you'll see another installer called Setup - right click this and again, select 7-zip, select extract files and then click Ok. Open the newly extracted Setup folder, right click the bottom file titled UninstallHPSA application ( with a size of 112Kb ) and select 'Run as Administrator' to start the uninstall routine.
You will probably see no visual sign that this is running, so leave the PC alone for a good 10 minutes - When done, restart the PC.
When windows has reloaded, clear your Downloads folder of all the HPSA installers and extracted folders, then download the following version and save it to your Downloads folder.
HP Support Assistant - 44304.
When done, open your Downloads folder, right click the installer, select 7-zip, select extract files and then click Ok. Open the newly extracted sp44304 folder, right click the bottom file titled UninstallHPTCA application ( with a size of 406Kb ) and select 'Run as Administrator' to start this uninstall routine.
Again, you will almost certainly see no visual sign that this is running, so leave the PC alone for a good 10 minutes - When done, restart the PC again.
Let windows fully load, then see if you can use Recovery Manager to reinstall your original version of HP Support Assistant - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the document on the link below.
Recovery Manager - Windows 7
Does this version install Ok and if so, does it run correctly when launched?
Regards,
DP-K
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Hi mvr
What is your exact model name, product number?
Try downloading, saving & then installation from this page: http://www8.hp.com/in/en/campaigns/hpsupportassistant/hpsupport.html#.VI62_0Trb4c
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Install this http://www.microsoft.com/en-us/download/details.aspx?id=21
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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I am not sure why you cannot click on the the link and get the download...
No matter.
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My response is my own and not HP's.
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Thank you for the information Ashish! When you try to install from here, what are your results? Please elaborate on how it doesn't work for you. Is it not installing, or does it install fine, just not work?
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**I'm a Volunteer, I do not work for HP**

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I work on behalf of HP
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Thanks for being an HP customer!
My response is my own and not HP's.
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