Re-installing Master Collection invalid serial number

I am re-installing My adobe master collection on my new computer but the serial number that I have on my old computer (Connected to my Adobe account) is coming up as invalid. I de-activated and uninstalled the software on my old PC before trying this. Need help please.

@lutherbrain,
if you followed all the steps, what did the adobe support person say when you contacted them?
p.s. if you have a license for cs6 master collection, using the cs6 master collection installation files should install and activate no matter what language is used.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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*** Post edited by Admin ****

Hi ivank25654647,
I have checked the serial number you have provided and it looks like a Volume Serial number to me. There are mainly two reasons why this error might pop up :
1) You are using the installer for a Retail product and using the volume serial number as that combination do not work.
2) You have a stand alone installer for Acrobat and not a suite installer.
I would request you to kindly navigate back to the licensing website and go to Licenses>Downloads and search for the download link for the Creative Suite 5 and then download Acrobat again. This should resolve the concern that you have.
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Si precisases de qué lugar de Adobe o de otro sitio has descargado....
Si indicases el nombre del archivo descargado,....
Respecto a la instalación, repito la lección de ruta es un paso, que puede pasarse por alto, aunque no sé si la instalación convencional reconoce una red entre varios equipos.
No hay ningun mensaje que indique que descargas una versión u otra, tampoco hay o sale ningun mensaje cuando instalas un programa en chino, eso si, al introducir el no. de serie (que no es el adquirido para la versión en chino) te dice que no es válido y punto. No más explicaciones.
Asi que por favor explicanos lo preguntado al rincipio, o vuleve a descargar la versión correcta, en el idioma correcto y desde un lugar oficial de Adobe.
Creo que Adobe te puede facilitar esa descarga a traves de la web "Licensing" con unas claves que te facilitarán si logras ponerte en contacto directo con ellos en tu país, (que tampoco sabemos cúal es). Suerte.

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