Re-installing original setup?

I have a new Satilite A505-S6980. I'm having unresolved problems with Microsoft Win 7 and IE8. I am advised by MS Forum that original install is corrupted and I should reformat drive and re-install original software. My Recovery Disk and shadow file would duplicate same problem. How do I do an original install that without the original disks?Is there a hidden partition for this purpose as on other machines?
Thanks,
Thanks for your viewing,
Paul

http://cdgenp01.csd.toshiba.com/content/support/downloads/PMA500339010_web.pdf
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

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Hi
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Re-installing original setup?

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