Re-installing os 10.4.10 problems :-(
i have just bought a Macbook pro form a friend, and couldnt be bothered removiong all the stuff he had on it, also he couldn't remember the admin password. so i opted for a full os re-install. Disk 1 goes through the motions without any problems, but when it asks for disk 2, the Macbook Pro (or Lucy as i have named her) kust spits the disk out and does nothing!
The disk appears scratch and blemish free, the nice lady at Applecare said she could post a replacement disk 2 to me, but this would take 10+ days.
This is a most frustrating situation! can anybody offer a suggestion??
Thanks for the replies so far
When i started i selected the 'install and erase' or 'erase and install' (which ever it is). Is there someway i can restart the install process so that i dont need the 2nd disk??
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Can't install itunes due to a problem with windows installer package
hello there i can't install itunes due to a problem with the windows installer package i found a page on this site (here is the link) http://docs.info.apple.com/article.html?artnum=304405 i done every thing on it and i still haven't been able to fix the problem i have tryed the following unstalling itunes deleteing the registry keys deleteing all the temp files disableing all anit-virus software and anit-spyware. runing cc clearner downloading a new installer for itunes and windows installer and the script thing. and trying to reinstall. nothing seems to work i don't know what else to do this is the error message i get when i try to install i tunes. "there is a problem with this windows installer package.
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Contact your suupport personnel or package vendor."
Please Help i would be most greatfull for any advise given
Message was edited by: Joe_TLCI pulled my brains out trying to figure this bug out and I may have a solution for you.
All of it installed fine in my desktop, but a friend's laptop got the error you mentioned on quicktime, itunes, flash, officeXP and about anything else I tried to load for him.
If you look in: C:\documents and settings\<username>\Local Settings\Temp there will be an iTunes install log...open it in Notepad and see if it isn't exiting with a 1619 error while running msiexec.exe
If this is the case, this fix should work for you.
Seems some configurations of XP (and possibly Vista) aren't allowing full administrator rights to the account you set up when you installed XP (even though User Editor says you do have those rights.)
I read 2 MS articles and turned off simple file sharing, then gave ownership of the entire C: drive to the administrator. Logged the admin account off, logged his "admin" account in, and then gave rights to his personal directory to his account (c:\docs and settings\<username>)
Once I did that, every install that had previously errored out performed flawlessly.
The MS articles in question:
http://support.microsoft.com/?kbid=316309 (1619 error)
and
http://support.microsoft.com/?kbid=308419 (how to set special permissions)
Hope this helps!
Doc -
I cannot install iTunes 10.5. Problem is that there are rest of installations. I uninstalled all iTunes, Quicktime, Bonjour, Apples components, but problem goes on. I run WIN XP SP 3 32 BITS. I accept ideas to solve, thanks.
A bit of repetition, mainly for the benefit of anyone else with the same issue. In your case the "for older video cards" version might be worth a try.
When cleaning folders you need to check both the Program Files and Program Files (x86) folders, which you may well have done but didn't mention in the detail above.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if Apple Mobile Device Support won't install normally.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I have a Macbook pro 2009 with Snow Leopard. Which system can I install without running into complicated problems which I will not be able to solve by myself- a person with limited problem solving abilities. (Mountain Lion, Mavericks, Yosemite?)
It will make it easier to help you w/ your problem to know the size and RAM installed.
"Yesterday I couldn't update the maps on my Garmin because it said the OS I had wouldn't work"
What OS will your Garmin work with? Funny there was someone else that did that and upgraded to Yosemite and regretted it.
I'd say Lion if your Garmin is compatible.
Both Lion and Mountain Lion are downloadable from the Apple Store:
http://store.apple.com/us/product/D6106Z/A/os-x-lion
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
The OSs will get more resource hungry the higher you go. -
Erase and install?? a few problems...
Hello. This is going to be a long one, so you might as well get a fresh cup.
A little history. I started with a G4 Powerbook (10.4.11) some number of years ago. In November of last year I got a 24" iMac. Turned it on, set it up with a new user named "swank" (the same as on on powerbook.) After this, I realized I wanted to bring my old user over from the lappy. Using migration assistant, I tried to do this. I can't remember exactly, but I'm pretty sure that because there was already a user named "swank", I had to change the one I was bring in. So, I changed it to "swanks." I also made a user for my girlfriend.
So, for a long time I used m$ office 2004 on the lappy. Then I upgraded to 2008. Everything worked fine and dandy. Then I moved over to the iMac. Not so fine and dandy anymore. Word works just fine, but PP and Excel have issues with saving documents. If I email a doc to myself from school, I can open it and view it just fine.
(on edit: actually, this is not true. I'm going over the details below and realized that I can access a file from a thumb drive, etc, but not email)
BUT, if I save it afterwards or save it from the email BEFORE opening it, it disappears somewhere into the ether. I eventually found out where this "ether" place is, but that will come later. I tried to reinstall office a couple times, to no avail. So I went to the local Mac store (non-corporate) the other day and talked with one of the techs about it. He told me about some files that needed to get deleted along with the uninstall. I did that a couple times, did a repair disk from the install disk (per the techs request as well), restarted between doing everything, etc, etc. Once convinced all was clear, I reinstalled office 2008. AAAAHHHHHH. SAME THING!!!! I don't get it. I don't want to talk with m$. I tried that once. It failed.
Now I am wondering about starting ALL over from scratch. I'm not sure how to proceed from this point though. I have a time machine backup (250 gb of stuff from myself and my gf) and I have a bootcamp partion (that time machine has NOT been backing up.) So I guess my questionS are:
1. can I do an erase and install on JUST the mac partition?
2. once reinstalled, will I be able to pick and choose stuff off the time machine disk? Or do I have to simply restore completely from it (which at this point I would rather not)?
3. is step #2 a good idea (bringing in individual files, if possible)? Or will this possibly bring in the corrupted-ness that I am currently experiencing?
4. is there a way to do this without a clean install?
Details of office problem:
1. I open a document (new)
2. Type anything
3. Save
4. Right click on file name at top of window
(this is what I was referring to as the "ether." *WHY IN GOD'S NAME WOULD SOMETHING GET SAVED HERE?* Even though I specified that it get saved in "Documents"?????
5. Bang head against wall
1. I ATTEMPT to open a document saved when office worked
2. 1 of 2 things will happen:
OR
(No matter WHAT file I try to open, only the last document I made will open, AND it will be called "juan")
2. Bang head against wall
Anyway, if you've made it this far, your are brave. Maybe you have advice. Thanks for listening.
Dave
Also, now, after erasing the m$ stuff, when I open a finder window in the user "swanks", the one I mainly use, the window for "swank" shows up. You know, with all the little red circle with white line through it things on the bottom right corner of a folder?? What the heck?Before erasing the volume and reinstalling, there are a few things you might want to try first, which are less disruptive:
1. Force Office to generate new preference files. Go to /Users/swanks/Library/Preferences. Create a folder called "Microsoft_old". Drag the folder /Users/swanks/Library/Preferences/Microsoft into the new Microsoft_old folder. Drag all files in your preferences folder which begin with "com.microsoft" in there as well. Relaunch PowerPoint and test it out. You may find it was just a wonky prefs file causing the behavior. If you aren't seeing it in any other application, this is pretty likely.
2. Test the opening/saving behavior of powerpoint in the new user account. If it is fine, then you can just move your files over from one user to the other. There are a few ways of doing this, but the simplest is probably to put everything you want into the /Users/Shared folder and change ownership to your new user account via the Get Info window or the Terminal, if you are comfortable in the command line (using chown -R is usually faster and more reliable than using the Sharing & Permissions section of the Info window, in my experience). Also, you can use your girlfriend's account to test this - does PowerPoint work as expected when she is logged in?
If a new user account behaves the same way, then you probably have deeper issues than just preference problems. At that point you may want to consider rebuilding the OS.
To answer your questions directly:
1. can I do an erase and install on JUST the mac partition?
Yes. You do not have to touch the Boot Camp partition when reinstalling Mac OS X. When booted from the install disc, you will have
2. once reinstalled, will I be able to pick and choose stuff off the time machine disk? Or do I have to simply restore completely from it (which at this point I would rather not)?
Yes. When you browse your Time Machine Backup (with the fancy space-warp background), you can select individual files/folders to restore. It will prompt you to select a location where you want to restore the files.
3. is step #2 a good idea (bringing in individual files, if possible)? Or will this possibly bring in the corrupted-ness that I am currently experiencing?
I don't think you are dealing with actual file corruption, more likely broken preferences or damaged defaults. I wouldn't be worried about bringing over any non-OS files.
4. is there a way to do this without a clean install?
See above. Those are the things I would try first, before you do a clean install.
I hope this helps. If you have any questions, post and I'll try to answer.
Message was edited by: Duncan Wright -
I''m new to Mac, how do I install Adobe CD? I put it in the CD drive and get a menu, everything I click on goes nowhere. In Microsoft, I installed many programs with no problem
Is the Adobe CD a MAC app ?
If it is a program for Windows you will not be able to install it.
If you nedd that program you can either buy the equivalent for Mac or install a way to run Windows under Mac (may be a cheaper solution) -
I have installed ACDSee Pro3 and have problem to transfer photofiles from device: I got the message; The item could not be edited because you do not have sufficent access privileges or destination volume is no longer available." What can I do?
Ask the ACDSee Pro support personnel.
With iPhoto that message means the library is a referenced library (photo not copied when imported into iPhoto's structure) and the source file is not where it was when first added to the library. I don't know how ACDSee works. Does it have a referenced mode as opposed to copying photos into its structure?
OT -
How can I downloade a trial of Adobe Elements 12?
I followed the instructions to download assistant...but get this message: The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author.Hi alposer,
Please remove the copy of the Adobe Download Assistant you currently have installed and then reinstall the Adobe Download Assistant.
Regards,
Rave -
I have an iPad version 4.3 and I had instagram install, like I was having problem I uninstalled it, but now I can't install it again, because my iPad doesn't support the new version, is there a way that I can download instagram for this iPad?
Update your iOS.
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
Cheers, Tom -
Can't install itunes - "There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run."
Using Windows 7Hi Acedrvr48,
I found an article that explains steps to take if you are having trouble installing iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
I hope this helps!
- Ari -
Errors occurred while installing the updates. if the problem persists choose tools download only
errors occurred while installing the updates. if the problem persists choose tools download only and install manully.
Does anyone get this message when attempting to download? What to do?
The webpage athttps://swdlp.apple.com/cgi-bin/WebObjects/SoftwareDownloadApp.woa/wa/getProduct Data?localang=en_us&grp_code=itunes&returnURL=http://www.apple.com/itunes/downlo ad&isMiniiFrameReq=N might be temporarily down or it may have moved permanently to a new web address.
Error 501 (net::ERR_INSECURE_RESPONSE): Unknown error. -
Hello, I just purchase Adobe Premier elements 12. I installed it but the only problem is when I try to open "new project" it tells me I have to put my password in and username for the first seven days of installation, but when I do that the project never opens, it just has the loading bar loading and then it stops, so I have no idea wat the problem is, please help
new project help
What computer operating system is your Premiere Elements running on?
Have you gone through the typical drills of
1. Latest version of QuickTime installed on your computer with Premiere Elements?
2. Running program from User Account with Administrative Privileges as well as from Run As Administrator applied to the desktop icon
with right click of the icon, followed by selecting Run As Administrator?
3. Does problem exist with and without the antivirus and firewall(s) disabled?
4. Even though the Premiere Elements 12 Editor will not open, can you open the Elements Organizer 12?
If Yes to all of the above, please review the following for a possible solution...
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
Please review and consider the above and then we can decide what next which might include trying to open
the program directly from the .exe files. (If Windows 7, 8, or 8.1 64 bit, Local Disk C\Program Files\Adobe\
Adobe Premiere Elements 12\ and in the Adobe Premiere Elements 12 Folder are the Adobe Premiere Elements 12.exe
and Adobe Premiere Elements.exe files. Double click the Adobe Premiere Elements .exe file to try to open the project.)
We will watching for your results.
ATR -
When installed JDK but I have problem with System vars may install bundle
When installed JDK but I have problem with System vars may install bundle [netbeans&JDK] WITHOUT UNISTALLING initial JDK or needed uninstall first ?
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"It started malfunctioning so I uninstalled it".
That may have been necessary, may not have.
"I tried to reinstall and there is persistent error in installing. What is the problem?"
No clue.. you've not provided us any details.
"How can I solve this?"
Search these forums or google for the error occurring or post the error so that others can help you. -
Hi, After I installed Mac Lion, I have problem with the tamil font while typing in Neo Office. Especially with the letters "e-Ex: தெ" and "ai-Ex:தை". Please help me I know its not bug from Apple It shd be some problem in neo.
Is your problem due to the keyboard or to NeoOffice Characters? You have to change probably the font. Not all fonts are supporting all Unicode sets. Which font you have in your NeoOffice set to write Tamil? Try with Arial Unicode MS for example.
Are the letter e-Ex and ai-Ex right in your posting? If they are right, how you inserted these letters in your posting? By copy and paste or by typing? If by typing, your question is related to NeoOffice. Probably you should reinstall or update NeoOffice? Or switch to OpenOffice?
marek
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