Re-installing Photoshop CS6 on new iMac problem.

I transferred my Photoshop CS6 to a new iMac Retina running OSX 10.10.1, having taken care to deactivate on the old Mac first and then reactivated on the new. Photoshop comes up with an error message now each time I launch saying that "One or more files in the Adobe Application Support folder, necassary for running Photoshop, are missing. Please run the Photoshop installer and re-install Photoshop." So I did just that with my original installer disc. At the end of that process it said that there had been some errors and referred me to a log file which said:
Despite all this Photoshop seems to be working, but every time I launch it I get the same error message. I've not used it enough since the move to the new Mac to discover if any other faults have developed. As well as using my original install disc I also tried downloading the CS6 installer from the adobe.com site but exactly the same thing happens. I would welcome suggestions for a fix...

Alas, this did not work. I first of all tried the reinstall in Safe Boot mode and at the end of the process exactly the same install error message as shown above. I then moved to the part of those instructions that said to ditch Adobe AIR and reinstall it. AIR was not visible anywhere on my machine, nor did that folder /Volumes/Adobe Master Collection exist. Maybe there's a difference between what CS6 installs compared with the CS5 your instructions refer to (?). So I went back to the Adobe.com downloads page, got Adobe AIR and installed it - during that it told me it was upgrading my AIR (wherever that was hidden - Find file could not see it) to version 16. Otherwise no reported errors. I went a step further and used the Uninstall tool to remove the existing CS6 installation, then tried reinstalling Photoshop - again same issue, same error. So I'm no further forward after several hours of trying different things.
Any more ideas please?

Similar Messages

I cant install Photoshop CS6 on my iMac

Hey guys,
I can´t install Photoshop CS6 Beta on my iMac (Snow Leopard 10.6.8, Design Premium CS5) and I get the following error message:
"Inconsistency in the installer database."
Image: http://yfrog.com/z/nwo70ekj
(Error message in German)
On my MacBook Pro (Snow Leopard 10.6.8, Design Premium CS5), I could install PS CS6 without problems.
Cheers,
Dennis
EDIT:
Exit Code: 15
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 0 warning(s)
Message was edited by: Dennis Kovarik

Hi,
We are tracking this issue at:
http://forums.adobe.com/thread/978912?tstart=30
Regards,
Ashutosh

Please help, need to install photoshop cs6 on new macbook pro

I just purchased a macbok pro and would like to install photoshop cs6 on it which i purchased last year for my imac but can't figure out how to do it without a cd drive. I really don't want to have to purchase it again since we are allowed to install it on 2 computers.

http://forums.adobe.com/message/4791545

How to re-install Photoshop CS on new iMac? [was: Installing]

My old PC crashed and died and I lost all of my files and programs. One of the programs I lost was Adobe Photoshop CS. I talked to a chat tech and she sent me a free link to re-download the program. It download ok, but it will not install. I now have a iMac and the file download was a Mac version, but it will not install.
The message reads: The software is an unidentified developer.

The message reads: The software is an unidentified developer.
What Ned said.
That error/warning is from the new Gatekeeper feature in Apple's Mavericks operating system. It's not from Adobe.
Gatekeeper is supposed to protect you from malware but it often causes more problems for the end user (like this) than it solves.
Having said all that, you will not be able to install Photoshop CS2 (the link you received to re-download CS was actually for CS2) on your new iMac running Mavericks (OS X 10.9+)
https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads
CS2 and earlier versions were written for older Macs running older non-Intel processors. Macs stopped using those several years ago. They now use Intel processors which are not compatible with the older processors.
CS and CS2 (10+ year old software) will only install and run on older (10+ years old) Macs running Mac OS X v.10.2.8–v.10.3.8. PowerPC® G4 or G5 processor. There is no version of CS or CS2 which will run on modern Mac operating systems.
With your new iMac running OS X Mavericks on an Intel processor, your choices are to buy CS6 or join the Cloud and pay the monthly fee to run CC.

Unable to reinstall Bridge CS6 or Photoshop CS6 on new iMac - Unable to find Uninstall anywhere in Library or Utilities

I just purchased a new iMac. Our previous iMac finally "died" and we had to have the data recovered from hard drive and transferred to the new iMac. I am now unable to open Bridge CS6 or Photorshop CS6. Message says I need to reinstall. But when going to Utilities, am unable to find Adobe Installer or Uninstall in any files or folders. Anxious to get back to using Bridge and Photoshop - HELP - and Thanks!!

lgoss wrote:
…when going to Utilities, am unable to find Adobe Installer or Uninstall in any files or folders…
No, you're never going to find it there.
In CS6, the Adobe uninstaller is inside the Adobe Photoshop CS6 folder, which in turn is inside the Root Applications folder.

Problems installing Photoshop CS6 on New Laptop

My old laptop had a hard drive crash and is dead. I bought a new laptop yesterday (windows 8.1) and downloaded cs6, which I had installed on the old laptop. When I enter my serial number, a message says that no version of photoshop was found on my computer (which is true, it's a new computer). How do I get up and running again with cs6 on my new laptop. Thanks!

Have you tried pressing the return key? Which Mac laptop are you using? What are the settings you see under Resolution in the Display preference pane?

Creative Cloud: Problems installing Photoshop CS6

I have a license to Creative Cloud but I have problems installing and running Photoshop CS6. When I launch the program it says I can test Photoshop Extended for 30 days but then I need to buy a license. Additional information: 1) I did have Photoshop CS6 beta installed before. Now it is uninstalled (in the correct way from the Control Panel) but still same problem 2) All other Creative Cloud programs install and launch without problems. How do I solve this?

I tried to follow the advice. I removed all Creative Cloud programs. I
then cleaned twice using the cleaning options 3: Creative Cloud and
then 7: CS6. Then re-installed Adobe Application Manager and then
re-installed Photoshop CS6. Still same problem.
I have NOT yet tried to un-installed my old CS 5.5 Design Standard
package.I have also not un-installed my Lightroom 4. Is it necessary
also to remove those programs?
Kind regards
Jens

Can't install photoshop cs6 on brand new iMac - "Media db error: 18"

At my company we recently hired a web designer – given his insistence on using the Adobe software, we decided to give Photoshop a try.
We downloaded a trial version and tried to install it on the brand new iMac (no previous installations of adobe stuff) we just bought for the new desigher, but... it's not even installing!
The installation process halts at around 2% and an error screen appears which gives generic instructions ("restart your computer and retry") and points to a log file where one can read "Media db error: 18".
Of course we tried restarting the computer, cleaning up ~/Library, re-downloading the installer... no good – we then downloaded and run an adobe cleanup utility... still no good.
Some people on the internet report they have the same problem... we found several questions on the matter, but no answer (besides "restart your computer" and other generic stuff that we tried and does not work).
We then called Adobe support (Italian support) and they told us they don't give support for trial versions, like we should sight unseen buy a (pricey!) software we can't even install! .
Can anyone here help?

Thanks for your help!
No, no beta or previous installations of any Adobe products – we are trying to install to a brand new iMac (just bought last week from the store): it has the latest version of everything (Os: Lion 10.7.4)
Is there any debug switch I can turn on on the installer to get further information on what's going wrong? ("media db error" is a somewhat laconic error message)

Problems installing Photoshop CS6 Extended

Hello to whoever is reading this - I have a problem installing Photoshop CS6 Extended (as you can guess from the title) due to the fact that I download a pre release version of it (not the beta) And I've looked everywhere on my laptop and I still can't install the trial even though I've deleted everything relevant to the pre release version, it can't be my normal version of Photoshop CS5 can it? It'sonly occured to the Photoshop CS6 Extended trial, all the other Creative Suite trials from Adobe Download Assisstant work.

Check the start page of this forum or the PS forum. There used to be special threads listed in teh yellow info boxes with info on how to resolve these issues.
Mylenium

Problem installing photoshop cs6 from download.

I uninstalled my photoshop cs6 from my last machine a few months ago. I decided to install photoshop cs6 today from Adobe's download center(I did not have the original install). I went thru the install process and keyed my serial in, but it would not install CS6. It would only give me the option of CS6 EXTENDED. Is Photoshop CS6 regular version part of the download now? Shouldnt I be able to "downgrade" extended to regular? Is there another download from adobe? I do not want to purchase a Cloud membership, as I am fine with my CS6.
Any help would be appreciated.
Regards
Brandon

I do not understand how the image you are showing relates to your problem of having a better version of the software than what you say you purchased. You will have to contact Adobe Support to see if they can work out whatever the problem is, but I don't think they will consider it a problem if you are getting more than what you paid for.
I do not understand why you mention Photshop Elements... CS6 could not have been purchased as an upgrade to Photoshop Elements... it was never in the upgrade path as far as I know.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I installed photoshop cs6 in my new computer and when it asks me for my serial number I write it but it wont accept it

I installed photoshop cs6 in my new computer and when it asks me for my serial number I write it but it wont accept it

There are two steps when entering a serial number:
When you enter it in the 24-digit field, you should see a green checkmark. If you see a red x, you may have mis-typed the number, as Ben pointed out, it could be for a suite instead of a standalone product.
If it takes the number and installs, then activation is the next step. If it fails to activate, you may have exceeded your activations or the number might have been retired.
In that case, contact Customer Care with proof of purchase.
Contact Customer Care

Wanting to use Photoshop CS6 to open images directly from iPhoto 11. Using OSX10.8.2 and iPhoto 11. Just installed Photoshop CS6 and want to open images directly from iPhoto. Before I installed PS I was not able to edit photos in iPhoto 11. Nothing

Wanting to use Photoshop CS6 to open images directly from iPhoto 11.
Using OSX10.8.2 and iPhoto 11. Just installed Photoshop CS6 and want to open
images directly from iPhoto. Before I installed PS I was not able to edit photos
in iPhoto 11. Nothing happens when I click on ‘edit‘ it is blank.
And now it will not work using Photoshop CS6 either.
From Help Center I have gone to iPhoto/Preferences/ Advanced and chosen Photoshop CS6 to Edit Photos but then cannot find an 'Open' to click? Perhaps this is the problem?
When I select a photo in iPhoto and click the Edit button - nothing happens.
Please advise. Glenys

This may be of help to you:
Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
NOTE: With Photoshop Elements the Saving File preferences should be configured as shown:
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Note: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
OT

Hi installed Photoshop Cs6 on my Vista os and crashes gives following error DEP (Data Execution Prev

Hi installed Photoshop Cs6 on my Vista os and is crashing the Photoshop and gives following error DEP (Data Execution Prevention) can someone help me..

no I did not receave any errors during instalation. Yes I installed it before but occured same problem so I unstalled and made a new isntall.
I found these in the end of the log hope these helps.
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 4460] Fri Nov 02 19:54:12 2012 INFO
Exit Code: 0 - No error.
Please see specific errors and warnings for troubleshooting. For example, WARNING: DF029, DW024 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

Trouble Installing Photoshop CS6

I have not had any success with installing Photoshop CS6 trial. I have probably tried installing it a dozen times. I've spent the last two nights either waiting for tech support or getting poor suggestions from them on how to fix my problem. I have a new Dell windows 8 PC and yet I get between 50 and 100 errors codes after the installation takes place. I've tried many different online suggestions and tech support offers a lot of the same and they never are willing to stick around to see if their suggestions work. They say comeback if it doesn't work. The latest suggestion was to simply change the name of the OOBE folder to OOBE.old. Gee that didn't work, what a surprise. It shouldn't be this difficult to install some software. Each time I try to install I first run adobe cleaner, so I can start with a clean slate. PLEASE HELP!!!

Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF036, DW063 ... WARNING: DF029 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 113 error(s), 1 warning(s)
----------- Payload: {539AEF15-3A2B-4A31-A587-7E90F7D9C700} Camera Profiles Installer 7.0.0.0 -----------
ERROR: DF036: File already present at "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Adobe Standard\Canon EOS 1000D Adobe Standard.dcp"(Seq 1)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
ERROR: DF024: Unable to restore file at "C:\ProgramData\Adobe\CameraRaw\CameraProfiles\Adobe Standard\Canon EOS 1000D Adobe Standard.dcp" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
----------- Payload: {354D20E6-A25F-4728-9DA6-C9003D8F2928} Adobe Player for Embedding 3.3 3.3.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\APE\3.3\adbeapecore.dll"(Seq 1)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\APE\3.3\adbeapecore.dll" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
----------- Payload: {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM\SLConfig.xml"(Seq 1)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM\SLConfig.xml" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\Legal\Redswoosh Click Thru.doc"(Seq 2)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\Legal\Redswoosh Click Thru.doc" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
ERROR: DF059: ARKServiceControl::StartService failed to start service SwitchBoard. Error: 1053(Seq 1)
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 1 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {9254D539-549A-41DD-A7DA-251766F2B76F} Adobe Player for Embedding x64 3.3 3.3.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files\Common Files\Adobe\APE\3.3\adbeapecore.dll"(Seq 2)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
ERROR: DF024: Unable to restore file at "C:\Program Files\Common Files\Adobe\APE\3.3\adbeapecore.dll" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
----------- Payload: {E8B1DAAA-0B6B-44E6-A2D3-8E418EA0EA85} AdobeCMaps CS6 4.0.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\TypeSupport\CS6\CMaps\UniJISX02132004-UTF32-H"(Seq 1)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\TypeSupport\CS6\CMaps\UniJISX02132004-UTF32-H" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
----------- Payload: {99290358-A784-4218-A7BA-954AE5F9207C} AdobeCMaps x64 CS6 4.0.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files\Common Files\Adobe\TypeSupport\CS6\CMaps\UniJISX02132004-UTF32-H"(Seq 2)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
ERROR: DF024: Unable to restore file at "C:\Program Files\Common Files\Adobe\TypeSupport\CS6\CMaps\UniJISX02132004-UTF32-H" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
----------- Payload: {093DEFC4-542D-4D0A-8162-0592055515F4} Adobe XMP Panels 4.0.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\XMP\Custom File Info Panels\4.0\AMT\application.xml"(Seq 1)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\XMP\Custom File Info Panels\4.0\AMT\application.xml" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
----------- Payload: {CFC3110A-491C-4DBF-A97D-66C567600A2F} Photoshop Camera Raw 7 7.0.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\Camera Raw 7\AMT\component.xml"(Seq 1)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\Camera Raw 7\AMT\component.xml" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
----------- Payload: {557F9FD3-EED8-43D7-AF29-0F19CA832728} AdobePDFL CS6 10.9.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\PDFL\10.9\CMaps\90ms-RKSJ-UCS2"(Seq 1)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\PDFL\10.9\CMaps\90ms-RKSJ-UCS2" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
----------- Payload: {246C4B99-19F7-4475-9787-5FF8595B86D7} AdobePDFL x64 CS6 10.9.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files\Common Files\Adobe\PDFL\10.9\CMaps\90ms-RKSJ-UCS2"(Seq 2)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
ERROR: DF024: Unable to restore file at "C:\Program Files\Common Files\Adobe\PDFL\10.9\CMaps\90ms-RKSJ-UCS2" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
----------- Payload: {A0F72081-99FB-4FFA-AE1A-62B5A656CAC1} AdobeTypeSupport CS6 11.0.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\TypeSupport\CS6\FntNames.db"(Seq 1)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 1)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\TypeSupport\CS6\FntNames.db" from backup at "" Error 3 The system cannot find the path specified.(Seq 1)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1)
----------- Payload: {B2D792AF-F407-4EFA-9A03-3F2A476146F6} AdobeTypeSupport x64 CS6 11.0.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files\Common Files\Adobe\TypeSupport\CS6\FntNames.db"(Seq 2)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
ERROR: DF024: Unable to restore file at "C:\Program Files\Common Files\Adobe\TypeSupport\CS6\FntNames.db" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
----------- Payload: {55F0AFED-606D-476A-A07A-134291002FBA} Photoshop Camera Raw 7 (64 bit) 7.0.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files\Common Files\Adobe\Camera Raw 7\AMT\component.xml"(Seq 2)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 2)
ERROR: DF024: Unable to restore file at "C:\Program Files\Common Files\Adobe\Camera Raw 7\AMT\component.xml" from backup at "" Error 3 The system cannot find the path specified.(Seq 2)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 2)
----------- Payload: {1F955A4A-F365-4379-AEE2-B7C83E1AA883} Adobe Photoshop CS6 Support 13.0.0.0 -----------
ERROR: DF036: File already present at "C:\Program Files (x86)\Common Files\Adobe\Bridge CS6 Extensions\AutoStacks.jsx"(Seq 5)
ERROR: DW063: Command ARKMoveFileCommand failed.(Seq 5)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\Bridge CS6 Extensions\AutoStacks.jsx" from backup at "" Error 3 The system cannot find the path specified.(Seq 5)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 5)
----------- Payload: {74EB3499-8B95-4B5C-96EB-7B342F3FD0C6} Adobe Photoshop CS6 Driver 13.0.0.0 -----------
ERROR: DF027: Unable to copy file from "C:\Program Files (x86)\Common Files\Adobe\Adobe Photoshop CS6\AMT_Driver\application.xml" to "C:\Program Files (x86)\Common Files\Adobe\PCF\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}.Photoshop-CS6-Win-GM.xml" Error 80 The file exists.(Seq 3)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 3)
ERROR: DF024: Unable to restore file at "C:\Program Files (x86)\Common Files\Adobe\PCF\{74EB3499-8B95-4B5C-96EB-7B342F3FD0C6}.Photoshop-CS6-Win-GM.xml" from backup at "" Error 3 The system cannot find the path specified.(Seq 3)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 3)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Bridge CS6 (64 Bit): Install failed
ERROR: DW050: - Dynamic Link Media Server: Install failed
ERROR: DW050: - Adobe XMP Panels: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Support: Install failed
ERROR: DW050: - AdobePDFL x64 CS6: Install failed
ERROR: DW050: - AdobeColorJA CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 English Language Pack_x64_AdobePhotoshop13-en_US_x64: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS6 x64: Install failed
ERROR: DW050: - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core_x64: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Player for Embedding 3.3: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS6: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS6: Install failed
ERROR: DW050: - AdobeColorEU CS6: Install failed
ERROR: DW050: - Camera Profiles Installer: Install failed
ERROR: DW050: - AdobePDFL CS6: Install failed
ERROR: DW050: - Photoshop Camera Raw 7 (64 bit): Install failed
ERROR: DW050: - Required Common Fonts Installation x64: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Driver: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS6: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS6: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6 x64: Install failed
ERROR: DW050: - PDF Settings CS6: Install failed
ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Player for Embedding x64 3.3: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6: Install failed
ERROR: DW050: - Adobe Bridge CS6: Install failed
ERROR: DW050: - AdobeCMaps x64 CS6: Install failed
ERROR: DW050: - Microsoft Visual C++ 2005 Redistributable Package (x64): Install failed
ERROR: DW050: - AdobeTypeSupport CS6: Install failed
ERROR: DW050: - AdobeTypeSupport x64 CS6: Install failed
ERROR: DW050: - Suite Shared Configuration CS6: Install failed
ERROR: DW050: - Adobe Mini Bridge CS6: Install failed
ERROR: DW050: - AdobeColorNA CS6: Install failed
ERROR: DW050: - Adobe Linguistics CS6 x64: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB CS6: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
ERROR: DW050: - Photoshop Camera Raw 7: Install failed
ERROR: DW050: - Adobe Linguistics CS6: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - AdobeCMaps CS6: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS6: Install failed
ERROR: DW050: - Adobe ExtendScript Toolkit CS6: Install failed
System Requirements

Having trouble installing Photoshop CS6. "Machine restart pending". Restarting machine has no effect.

I found several related articles, but none of them could solve my problem. I got a new computer with Windows 8 on it, and I was going to install Photoshop CS6 on it, but then I got this dialogue.
Restarting the machine doesn't do anything; as the dialogue will just reappear. I had this same problem with my last computer too a year ago, but I eventally chose to ignore it then. I was able to install Photoshop successfully but there were features that didn't behave the way they were suppose to. I took record that the layers did not work independently and that the fill tool acted glitchy. When I ignored the dialogue while trying to install Illustrator and InDesign CS6, there were features that do not behave the same with them as well.
Now I really don't want to just ignore the installer this time around. I got a new computer, and I really want everything to work out. I really think that this dialogue is indicating some type of error, and I really want to work it out before I install anything. I don't want to go through the same issues again.

Photoshop has been installed. I'm thinking that there has been a different problem with my previous computer. Before, the dialogue kept popping up. Right now, it looks like everything is working. There was a very long reboot that worried me, but I think it may have been a Windows problem; as someone else with Windows 8 went through the same thing. Thank you.

Re-installing Photoshop CS6 on new iMac problem.

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