Re-installing PSE 10 Trial version Mac OS X
Okay, I uninstalled my trial version of PSE 10 while troubleshooting other issues. I then re-downloded the install img and am now attempting to re-install, but receive the following warning:
One discussion mentioned unchecking "Verify checksums" for disk images. When I do that, I get past the above warning, the install starts, but then fails and I am presented with this:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 19 error(s), 3 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
ERROR: DF027: Unable to copy file from "/private/tmp/.tempdirQ8mG78Qu/Assets2/Fonts/KozMinPr6N-Bold.otf" to "/Library/Fonts/KozMinPr6N-Bold.otf" Error 0(Seq 1538)
ERROR: DW063: Command ARKCopyFileCommand failed.(Seq 1538)
ERROR: DF024: Unable to restore file at "/Library/Fonts/KozMinPr6N-Bold.otf" from backup at "/private/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/Cleanup At Startup/.temp9MUOCF" Error 0(Seq 1538)
ERROR: DW063: Error rolling back command ARKDeleteFileCommand(Seq 1538)
ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10"(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed
Hi, PizzaFiend.
I've spent the last 2 days trying to overcome the same failure, including about 4 downloads and 5 hours in on-line chat to Adobe! Was just about to re-install the whole MacOS when I found this thread. Will try your solution later, with fingers crossed.
Out of interest, had you, like me, managed to succesfully download the Premiere Elements 10 trial? If so, wouldn't that point to a corrupt PSE 10 download file rather than a corrupt ADA? (I've tried downloading from the Adobe UK and Adobe US sites though, so would you think both sites have faulty PSE 10 files?)
I really hope the products are worth it - I'm not sure whether to go for Pinnacle Studio, Avid's product, Apple's Final Cut Pro or Adobe s/w, as I convert to an iMac from Windows PCs.
Good luck!
Les
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