Re:  Invalid username and password when logging onto Hyperion workspace

Hi,
I have installed Hyperion Reporting and Analysis services.When I attempt to log on to Workspace, I get the following message;
'You must supply a valid User Name and Password to log onto the system."
I have tried using the admin and password as username and password.I am able to login to Essbase Administration Services and User Management Console using this account.I have provisioned the user to Hyperion System 9 BI+ .
Thanks in advance.
-Sowmya

I was told that Dsun.net.inetaddr.ttl=0" is required to be passed to the web application server (JVM) that starts Hyperion Shared Services and all System 9 products that depend on Hyperion Shared Services
Is this correct? I see these errors in the log when I try to log into Workspace in the morning:
2010-03-24 08:26:03,509 [[ORB=_it_orb_id_1,Pool=1]::id-12] WARN com.hyperion.css.spi.impl.ldap.LDAPProvider.authenticate(Unknown Source) - javax.naming.ServiceUnavailableException: ldaps.lirr.org:636; socket closed; remaining name ''

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