Re-invite people to Creative Cloud team

I'm the administrator of my team, and I invited people about 41 days ago. Some have accepted the invite, while others have not, mostly because the email from Adobe was sent to their quarantine folder and they deleted it. Can I re-invite people to the team so they can accept?

HI Benrasmsden34,
Yes you can invite those people again into the Creative Cloud for Teams account .
All you need to do is to go to your account on the Creative.adobe.com > Team management and then revoke the invitation sent to those who have not accepted the invitation yet . Once you have revoked the invitation , simply send the invitation again .
Remember you are only cancelling those invitations not the seats.
Regards,
Kartikay Sharma

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Trouble with newly purchased Creative Cloud Team

I just purchased Creative Cloud Team with 5 seats. When we go to download the different applications, some only say "TRY". WHAT IS UP WITH THIS?!?!
I get Premiere and After Effects, but Photoshop only has a "TRY" button. My coworker isn't even seeing Premiere in his options! What is going on here?!
Someone, please help.
Thanks.

No worries, just follow some extra steps.
Did you assign seats to your coworkers ?
You have to log-in with the email and password of the Team manager; probably the one who purchased it - you as well ? Then look for the button to manage your team (assigning seats by inviting probably yourself and other users). Don't forget they all (you included) need to click the Acceptance link in the invitation email they received ! After that, the application buttons will display "Install".
http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html

How many user licenses are allowed under Creative Cloud TEAM?

I have at least five employees, maybe a few more, who would be using the various applications available. Much of the time they would all need to be working in the same application simultaneously. Three of them are on Macs, two are using PCs. How many subscriptions to Creative Cloud Team do I need to cover this? From the information I have sifted through, I see that one user license means that there is some way an individual user is identified and that user can install the software on two different machines. Is that correct? Then, how many actual different "users" are allowed on one subscription of the TEAM?
I also see information regarding "seats" and "devices". I suppose "seats" is another term for individual user? And "devices" is whatever machine, be it computer, iPad, etc.
All I want to know is the Team version going to cover my needs or do I need to go to Enterprise? Or what?

You can buy as many number of seats as you wish to. Each seat is assigned to one User by sending an invite & the the User accepts the invite from his mail.
Each seat has 100 GB of storage space. Each User can activate CC twice. Hence the users can use the same app at the same time as they will be logged with their own Adobe ID .
Creative Cloud Help | Creative Cloud for teams
http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html
Regards
Rajshree

Can I transfer seats from one Creative Cloud team account to another?

I originally set up my Creative Cloud Teams account through a reseller, but I have been having a bad experience with the reseller.
So I set up a new Creative Cloud Teams account directly through Adobe.
Is it possible to transfer the seats from the old account to the new one? Ultimately, I'd like to cancel the teams account managed by the reseller.

Hey imattster!
If you are speaking of merging your Apple IDs so that the purchases are under a singular account, this question is addressed in the Apple ID FAQ which can be found here:
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
However, I have an article for you that can help you use your new iCloud account for personal data while continuing to use your old Apple ID/iCloud account for your purchased items so that you do not have to worry about not being able to utilize any previously purchased apps:
Using one Apple ID for iCloud and a different Apple ID for Store Purchases
You can use different Apple IDs for iCloud and Store purchases and still get all of the benefits of iCloud. Just follow these steps:
iPhone, iPad, or iPod touch:
When you first set up your device with iOS 5 or later, enter the Apple ID you want to use with iCloud. If you skipped the setup assistant, sign in to Settings > iCloud and enter the Apple ID you’d like to use with iCloud.
In Settings > iTunes and App Stores, sign in with the Apple ID you want to use for Store purchases (including iTunes in the Cloud and iTunes Match). You may need to sign out first to change the Apple ID.
Using your Apple ID for Apple services
http://support.apple.com/kb/ht4895
Also, this article will guide you in downloading those previously purchased items onto your new device:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Upgrade to Creative Cloud Teams from single CC membership

I currently have a single Creative Cloud Membership, and would like to upgrade to a CC Teams membership. What is the best way to handle this?

Hi Engelads,
You can purchase the Creative cloud team subscription from www.creative.adobe.com or through a reseller. But make sure you cancel the individual subscription before placing the order for the Creative Cloud for teams because on one Adobe Id there can be only one subscription.
You will not have to uninstall the CC applications which you have already installed in your computer. You just need to launch Adobe creative cloud desktop app --- logout and log back in.
Thanks
Kapil

Going from single app to Creative Cloud team account

I had the monthly single app for $9.99 per month beginning December 1, 2013. I just joined a Creative Cloud Team account and am the second person on that team. Do I have to uninstall the products I currently have installed before I install the apps I need? I tried just adding what I don't have and got error messages that didn't tell me a thing.

Hi Littlenance,
You need not uninstall or re-download any application if the adobe id you are using is the same.
Just sign out and sign in to the Creative cloud application as mentioned in the link: Sign out, Sign in | Creative Cloud Desktop app
Regards,
Sheena

How to add members to my creative cloud team?

Hi,
I´m unable to assign new members to my creative cloud team. I don´t have "team management" option available on my profile. What could be the problem?

Hi Valpuri,
Welcome to Adobe Forums
See the link mentioned below for solution and let us know if that helps!
http://helpx.adobe.com/creative-cloud/help/manage-creative-cloud-teams-membership.html
Thanks
Garima

Creative Cloud Teams additional seat pricing

Hi,
I recently converted from CC individual to CC for teams membership with discounted prices for the next two years.
Have looked through the support pages and forums without finding answer to my question:
Will the price per additional seat remain the same throughout the two-year period, or will it go up when the offer ends?
Thanks!
Best regards,
Morgan

Hi morgahn,
Welcome to Adobe Forum,
The price of additional seat will remain locked for two years from the date of purchase of the Creative Cloud Team, after the offer period ends, the price of additional seat will be as of the then prevalent price.
Regards,
Rajshree

Creative Cloud Teams activations

Can each member of Creative Cloud teams have two activations?

Hi mts_lgr,
Yes, each memeber of creative cloud team can activate Adobe CC apps on two machines.
Regards,
Ashish

Multiple Creative Cloud Subscriptions vs Creative Cloud Team

Hi there,
My company is currently using CS3 and looking to purchase Creative Cloud for myself and our Graphic Designer. So we will probably start with 2 subscriptions, possibly more further down the track but that may not be for a while.
My question is would it be better to just subscribe the both of us to Creative Cloud as two separate accounts, or should we go for the Creative Cloud Team Ready offer? I'm finding it hard to find information about pricing for Creative Cloud Team (we are in Australia), so it just feels like it would be easier to go for the two separate subscriptions.
My main concerns are if there is any major benefit in terms of pricing and features, given that we are a relatively small team.
Thanks
Dan

Hi Dan,
The pricing differences might not be significant enough to justify it with just two members but you could contact an Adobe authorized reseller near you to confirm and get some quotes.
http://partners.adobe.com/resellerfinder/na/reseller.jsp?nav=al
-Dave

Can I use FormCentral as part of my Creative Cloud Teams service?

Can I use FormCentral as part of my Creative Cloud Teams service? OR is there a way of using the Creative Cloud service to create and manage online PDF forms?

Hi,
FormsCentral is not part of Creative Cloud service.If you want it to be included, your can vote your idea here: http://forums.adobe.com/ideas/2328
Thanks,
Guanshuai

Is there a path to transfer a Creative Cloud license to a Creative Cloud Team Ready license?

Our team wants to be on Creative Cloud as soon as it is officially released (hopefully for $29.99 per user). When Creative Cloud Team Ready is released, we would like the option to convert to Team Ready without a penalty. Will that be an option?

This is very unfortunate, and the introductory video is misleading, as I watched it and got excited for the new product I believed from what I was seeing and hearing that this would indeed have team availability. Why wouldnt Adobe launch this for use in teams, this doesnt make any sense to launch this only for individuals, I would imagine most professionals self and publically employed touch a team at some point in thier workflow. Has nothing been taken from googles example, docs 'etal?
This is befuddling, I talked to an adobe agent and asked if I should wait to buy the individual offereing because of any confusion or not being able to merge into a team offering and they said, yes you should probably wait because we don't know how they will work together if at all, because CCTeam is going to be a completely separate offering.... Really, you guys really dont know how its going to or not going to work together for someting slated to launch later this year? wouldnt the obvious be to include in the development a way for it work, perhaps bringing individual accounts under an umbrella company account, which would be great because then individual users could move from company to company seemlessly, there should also be a way for separate companies to connect to each other via the cloud system for team projects and then disconnect after the job is done. Versioning and cloud amoung groups of individuals and groups of companies is almost a must nowadays. <hoping for the best>
Here is the copy from my transcript of talking to an adobe agent, he says there is no reseller Option, David_b?
My name is Robert H, how can I help you today?
Robert H: Hello, how may I assist you?
David Blanchet: I wanted to ask a couple questions about cs6 team
Robert H: Okay
David Blanchet: I am self employed with a business partner, how can we both use cs6 creative cloud
David Blanchet: meaning basically is there a solution where both of us can access the cloud hosting of images and collateral
Robert H: Creative Cloud is designed for individual use at this time. We will be adding a team edition in the short future.
David Blanchet: I tryied calling the cctr company in the us CDW and they had no ide what i was talking about
Robert H: Creative Cloud is not sold through resellers and is only sold through adobe.com
David Blanchet: if I purchase and individual license now, well if we both do, can we merge them into the company offering later this year, or have you all not gotten to that aspect yet?
Robert H: No they will be different platforms.
David Blanchet: http://forums.adobe.com/message/4389436#4389436 this adobe forum post lead me to the Adobe Creative Cloud? Team Ready and a page which gave me more info on how to find a reseller??
David Blanchet: ok so should I wait on purchasing the individual product? I;d hate to purchase and indivdual product then when the team offering comes out, not be able to get out of the personal one
Robert H: I would wait since the details have not been released yet.
David Blanchet: ok, fyi this is where i found the reseller info : http://www.adobe.com/products/creativesuite/companies.edu.html
David Blanchet: well thats all I have, thank you
Robert H: Thanks,
Robert H: Have a nice day
David Blanchet: you too

2 licences of creative cloud have disappeared from creative cloud team licencing

2 licences of creative cloud have disappeared from creative cloud team licencing

Please check the date of expiration of the seats. They need investigation.
Please inbox me the details of the CCT Order for assisting you.
Regards
Rajshree

Question on sending an invitation to download Creative Cloud to a user.

I am the Administrator for my company. I ordered 2 licenses for the complete Creative Cloud package and sent an invitation to a user through the consol to download and install a license. She said when she clicked on the link it asked her for a password I do not see a password that I can give her anywhere in the Admin consol, please help
Thanks
Ken

Team license links that may help
-http://www.adobe.com/creativecloud/buy/business.html
-team plans https://creative.adobe.com/plans?plan=team
-manage your team account http://forums.adobe.com/thread/1460939?tstart=0
Also, Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

How can I change my Creative Cloud Team account to Single user?

From a mistake I have extended my Creative Cloud account as Team account, however I would like to use as a single user. As the abonement has been already done, is there any chance to modify? Thank you!

Hi katrikuu
I noticed you had an educational version of Production Premium CS5 registered. Unfortunately, the offer pricing is not available to Education, OEM or volume licensing customers as per the terms of the offer: https://creative.adobe.com/plans
If you have other Creative Suite software that may qualify, please let me know.
Kind regards
Bev

Re-invite people to Creative Cloud team

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