RE- Is there any help i can get
Hi
I am a student currently studying in my final year for a degree and not having a job i am struggling to pay both my telephone and broadband bills, i have received termination notices and have phoned customer services to be told that i can have an extra 10 days to pay this is not helping me and because my payments are late i am being charged reconnection fees and late payment charges which have turned a £14 bill into a £54 bill which as mentioned above is making things even harder. Does anyone know if there is any way i can arrange to pay it off weekly without my contracts being terminated. Once my student loans come through i will be able to bring my accounts up to date at present though i seem to be getting nowhere fast and the stress is affecting my studies. Is anyone else in the same situation.
Hi Chellp26,
Thanks for posting. I can check if there's anything that can be done to help. Drop me an email to [email protected] with your account details and link to this post for reference and we'll take it from there.
Ta
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)
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