Re Issue with Left Hand USB Ports on my Elitebook 8560w Workstation

Hi There..
I am looking for advise on my 8560w Elitebook station runing fine on windows 7 32bit ?
My issue is I have lost all power to the three left hand USB ports ? I have not been able to check if the display ports works as I dont own a cable.
The right hand USB ports work fine !
Does anybody have any ideas please ?
Best regards
James

Hey James,
It is possible that the section of the motherboard has failed. Does anything else on that side of the laptop work properly? Have you tried using multiple devices on those ports? I would first make sure its more then one device that does not work on that side. I would then go ahead and check to make sure your BIOS is up-to-date. There was a new BIO released this year. Here is the link that will walk you through how to update the BIOS and the link to download it: HP EliteBook 8560w Mobile Workstation
Hope this helps!
Sean
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Hello , Thank you for visiting the HP Forums! A great place where you can find solutions for your issues, with help from the community! I came across your post about the USB ports, and wanted to help! Please review the following document, as it may help to resolve the issue for you:HP PCs - Troubleshooting USB Connections (Windows 7) Please let me know if this information was helpful by clicking the thumbs up below.
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Re Issue with Left Hand USB Ports on my Elitebook 8560w Workstation

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