Re: iTunes for Windows, QuickTime, and Apple Application Support
This tip is ready for consideration.
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)
Similar Messages
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ITunes for Windows, QuickTime, and Apple Application Support
Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
*The relationship between iTunes for Windows and QuickTime for Windows*
Conceptually, you don't go too far wrong thinking of iTunes for Windows as a gigantic QuickTime for Windows plug-in. QuickTime for Windows provides the audio and video playback capabilities for iTunes for Windows, the codecs iTunes for Windows uses for importing and burning CDs, and so forth.
So, under normal circumstances, if you uninstall your QuickTime for Windows your iTunes for Windows will no longer launch. The exception is if you install a different application such as QuickTime Alternaltive, which also provides QuickTime playback capabilities. However, most such applications (QuickTime Alternative being a good example) are themselves built from actual QuickTime program files. So there's really no getting away from the requirement to have QuickTime for Windows componentry installed on your computer in order to get your iTunes for Windows to launch and run.
In addition to needing some QuickTime for Windows installed on the computer for iTunes for Windows, a given iTunes for Windows version will require *at mininum a particular version* of QuickTime for Windows to be installed on the computer in order for that iTunes for Windows version to run. For example, iTunes for Windows 5.0.0.35 requires at least a release version of QuickTime for Windows 7.0.2 to run correctly, iTunes for Windows 6.0.0.18 requires at least a QuickTime for Windows 7.0.3, and so on. The same applies for solutions involving other programs like QuickTime Alternative. An iTunes for Windows 6.0.0.18 would require an installed version of QuickTime Alternative to made from (at least) QuickTime for Windows 7.0.3 componentry in order for iTunes to run.
The most straightforward way to go about getting your iTunes for Windows launching again after you've uninstalled your QuickTime for Windows is simply to reinstall QuickTime for Windows. You can get the latest version of QuickTime for Windows XP, Windows Vista and Windows 7 from the following download page at the Apple website. (Use the download link that doesn't mention iTunes.)
[Latest QuickTime for Windows version|http://www.apple.com/quicktime/download>
*The relationship between iTunes and Apple Application Support*
iTunes for Windows uses a number of the same program files as other Apple software for Windows (most notably, QuickTime for Windows and Safari for Windows). Starting with iTunes for Windows version 9.0.0, QuickTime for Windows version 7.6.4, and Safari for Windows 4.0.4, program files common to more than one of the programs have been stored in a single location: "Apple Application Support".
So, if you uninstall your Apple Application Support (using the Add or Remove programs control panel in Windows XP, or using Programs and Features in Windows Vista or Windows 7), your iTunes for Windows 9.0.0 (or higher version) will no longer launch ... because several essential program files for iTunes for Windows 9.0.0 (or higher version) will have been uninstalled.
At the time of writing this user tip, Apple Application Support is not available as a "standalone" download from Apple. It is only available as part of the installer bundles for the most recent versions of iTunes for Windows, Safari for Windows and QuickTime for Windows. So if you have uninstalled your Apple Application Support and your iTunes for Windows 9.0.0 (or higher version) is no longer launching, the most straightforward way of getting your iTunes for Windows launching again is to uninstall your existing version of iTunes for Windows and reinstall the latest version of iTunes for Windows. (The iTunes reinstall should also reinstall your Apple Application Support.)
[Latest iTunes for Windows version|http://www.apple.com/itunes/download>
If, however, you've uninstalled both your Apple Application Support and your QuickTime for Windows, the most straightforward way of getting them both reinstalled is to download the latest QuickTime for Windows installer from the Apple website. (Use the download link that doesn't mention iTunes.)
[Latest QuickTime for Windows version|http://www.apple.com/quicktime/download>
This is the 1st version of this tip. It was submitted on March 7, 2010 by b noir.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
hey guys,i tried to install the latest version of itunes but when i try to open it,it just comes up windows error 2 apple application support was not found,can anyone help me out and tell me what i need to do pls ?
If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll. -
help ,me
Did you try anything suggested in the last thread you posted?
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I uninstalled itunes for windows 7 and tried to install itunes 10.5 and it won't work. I deleted all existing apple programs from my computer but when I try to install again it says so long error involved with microsoft?I uninstalled itunes for windows 7 -
I updated itunes for my 64 bit system to 11.1.4. I was not able to detect my cd drive. I removed itunes, apple software update, apple mobile device support, bonjour and apple applications support. After a few attempts it now recognizes my cd drive but not by ipod. Any suggestions? Thanks.
I updated itunes for my 64 bit system to 11.1.4. I was not able to detect my cd drive. I removed itunes, apple software update, apple mobile device support, bonjour and apple applications support. After a few attempts it now recognizes my cd drive but not by ipod. Any suggestions? Thanks.
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when i try to open itunes on windows keeps saying apple application is required to run itunes error 2 windows error 2
You could try downloading and installing 7-Zip (free) and downloading a fresh copy of the iTunes installer, unpack the installer into its components using 7-Zip then try a standalone install of AppleApplicationSupport. It may still fail to install but if so you may get useful error messages as to why not.
tt2 -
To sync contacts with my computer, I choosed "Sync Contacts with" within iTunes for Windows Outlook and Its suncking but contact is not showing in the Oulook contact.
Do changes/additions to the contacts list in Outlook appear on the iPhone?
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Error 2 and Apple Application Support Not Found - Windows 8.1 Pro
I was unable to update iTunes when the new update came out, so I uninstalled it and reinstalled it. When re-installing it I received the following error:
An error occurred during the installation of assembly ‘Microsoft.VC80.CRT,type=”win32”,version=”8.0.50727.6195”,publicKeyToken=” fc8b3b9a1e18e3b”,processorArchitecture=”amd64”’. Please refer to Help and Support for more information. HRESULT: 0x80070422.
I click OK and the process continues until I receive the following error:
Service ‘Apple Mobile Device Service’ (Apple Mobile Device Service) failed to start. Verify that you have sufficient privileges to start system services. “
I ran the program as an Administrator from the start, so I do have sufficient privileges. I am given three options: Abort, Retry, and Ignore. Retry doesn’t work, so I hit ignore. The process then completes and when I try and open the program I receive the following error:
Apple Application Support was not found. Apple Application Support is requires to run iTunesHelper. Please uninstall iTunes, then install iTunes again. Error 2
I have uninstalled and reinstalled numerous times and attempted Apple Application Support by itself by unzipping the setup. When I do that I receive the following error:
An error occurred during the installation of assembly ‘Microsoft.VC80.CRT,type=”win32”,version=”8.0.50727.6195”,publicKeyToken=” 1fc8b3b9a1e18e3b”,processorArchitecture=”amd64”’. Please refer to Help and Support for more information. HRESULT: 0x80070422.
I have no idea what else to try. Please help.
System Info:
Windows 8.1 Pro
Processor Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz
Ram 16 GB
64-Bit OS, x64-based processorFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Get a message on Itunes to uninstall and re-install Itunes since " Apple Application Support is required" Will this cause me to lose all records? Is there some to avoid this have tried to repair No LUCK
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Im having a bit of trouble downloading itunes for windows 8 and i dont know why! Please help!!
Im Having trouble DL iTunes for Windows 8 using internet explorer. It DLs but then I get nothing. I go into my DL folder and its there, i click on it, shows its trying to do something and again nothing pops up. Am I doing something wrong???
See the further information section in Troubleshooting issues with iTunes for Windows updates.
tt2 -
Updated ipod last night and now when turned on tells me to coonect to itunes (picture of usb cable with arrow to itunes). I can't connect to itunes on computer because apple application support can't be found. Tells me to uninstall then reinstall itunes. Will I lose all my music or is it still on my ipod?
Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters.)
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Itunes stops responding at "installing apple application support".
I am trying to install iTunes on Windows 7 but it is not installin beyond the "Apple application support". Any help please?
Do you have any of these programs installed?
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
I had the trouble that if an old #4 or #5 was installed, a full iTunes install did not work.
If you have any of the above installed, try this,
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923 -
ITunes store no connect with apple application support 2.0.1
I have found that my store wont connect when I installed the latest Quicktime. After several trial an errors i pinpointed it down to the latest apple application support. Store works fine with the old version of 1.5.2. Just wondering if anyone else has experienced a loss of store loading all of a sudden. It might be this problem.
7 september 2010
For some reason (Firewall / Internet security programs?) the Apple iTunes installation program doesn't install all the necessary components.
There is a way to manually unpack the installation program to it's 6 different components and install each component one by one.
(Advantage: you don't need to uninstall or deactivate your security programs)
Best thing to do is:
1) Download the iTunes installation program (directly from the Apple website
http://www.apple.com )to your desktop,
WITHOUT INSTALLING the iTunes application.
2) Download he WinRAR decompression/unpack utility (for example from:
http://download.cnet.com/WinRAR-32-bit/3000-2250_4-10007677.html?tag=recommended Downloads )
and install it on your desktop for easy use.
3) Unpack the iTunes installation program, using WinRAR by rightclicking the
iTunes installation program and choose 'Open with WinRAR'.
Don't bother with the message from WinRAR about files beïng corrupt
(these are probably the unreadable 'Apple Mac' files).
4) You'l see that the original iTunes installation program consists of 6
different installation programs.
4 utility programs (necessary for iTunes to work correctly)
- Apple Application Support (Version: 1.3.2)
- Apple Software Update (Version: 2.1.2.120)
- Apple Mobile Device Support (Version: 3.2.0.47)
- Bonjour (Version: 2.0.3.0)
and 2 main programs
- Quicktime
- iTunes
Copy these 6 programs to your desktop with WinRAR,
where they will appear unpacked.
5) Install each program one by one IN CORRECT ORDER:
- First the 4 utility programs, one by one.
- Following this, install QuickTime.
- Install iTunes as last.
6) Check the Windows installed programs list to see if they're all installed.
You can check the versions of te programs by clicking the information toolbar
for each program.
Good Luck..! -
Itunes install fails due to apple application support
I cannot get the install of itunes to complete. at the end of the routine I get "apple application support" not found iTune helper
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Itunes download not installed indicating apple application support was not loaded
A couple of days ago, an iTunes update came thru and the update failed. Support advised to uninstall iTunes and re-install it. I have uninstalled & installed iTunes several times now. Installer goes thru full process, says install is successful but then I get these two errors and obviously it's not installed.
1. Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, then reinstall iTunes again. Error 2 (Windows 2)
2. Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, then reinstall iTunes again. Error 2
I'm at my wits end. Please help.Apple Application Support was not found. Apple Application Support is required to run iTunes. Please uninstall iTunes, then reinstall iTunes again. Error 2
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)
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