Re: itunes store - error 42408, try again later? This happens when trying to purchase songs?
When I try to purcase music in the itunes store, I keep getting this message: An unknown error occurred (-42408)? Please try again later...... This has been happening for days? I have money on my account? Please help....Thanks....
melaniefrommadisonville wrote:
I want to try to un-install iTunes then re-intstall but am a new mac user and don't know how to do this.
click here and follow the instructions.
Similar Messages
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When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later
Can anyone help solve this problem?I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
or using a different user account on your computer in case it's a problem with that user account.
But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above -
When I try to open the home page in my Itunes I get the message "we could not complete your itunes store request. The network connection is not be established. There was an error in the itunes store. Please try again later." It had been working just fine, in fact I had just purchased a song & edited my itunes account. Could changing the name on my account have cause the error message or is something else going on? This is a brand new computer.
I've got an Apple ID problem, too. All of the sudden in the midnight between August 31st and September 1st, the new apps I picked up on the App Store hung forever 'Waiting..' in my iPhone and never turned 'Loading'. When a substantial amont of time had passed, they reported, they 'could not connect to the App Store' and .. disappeared! Well what they told was not perfectly true because I could however connect to the store as I could browse and pick the apps, but the apps just didn't load. I tried to log into my account in iTunes on my Windows 7 laptop, too, and there got exactly the message in the topic title.
It appeared later my Apple ID did not completely fail because when I switched from my home WiFi to the phone 3G, everything worked just as nothing happened. Logically, this intimated my WiFi had flaws. Or, some place between my WiFi router and Apple servers did, to be precise. My router was not to blame because I did no changes to it whatsoever.
All right, it is Saturday today and my ISP is running in unmanned mode meaning no hotline, but I call them on Monday unless the problem disappears by itself. I just wonder what I say, because from non-i-world point of view everything works well, and I know for sure guys in the ISP support don't own any i-stuff, (because they are all android fanatics) . I'm not telling them my Apple ID to let them reproduce the problem on their home equipment, which means I come almost totally proofless. -
I have a proxy server and the server is allowing me to go to iTunes. But I get a message "Error in accessing iTunes store. Please try again later." Error code ox80092013. I cannot find that code in the troubleshooting section. I have just installed a new PC HP5750, with Norton IS 2013. I installed the current version of iTunes directly from the iTunes site. My proxy server is American Family Online web browsing filter. I contacted them and they said there should not be a problem with their server. I have had an account previously, but has been inactive for several months. I even tried to create a new account, but still got the same error code.
Someone please help with this. I have accompaniment tracks on iTunes that I need for music ministry.Hi Lcoffin8,
Thanks for visiting Apple Support Communities.
See this article for additional information and steps that can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
Jeremy -
There was an error in the iTunes store. Please try again later.
For the last few weeks, the iTunes store has been displayed with empty graphic rectangles (with a blue box containing a white question mark centered in the rectangles), bits of text, and some buttons. The page extends quite a ways, including what I assume would be all the links to all the music Apple would like to sell me, etc.
When I click on any of the missing graphics rectangles or any of the links, I get a dialog box that reads: "We could not complete your iTunes store request. The requested resource was not found. There was an error in the iTunes store. Please try again later."
If I click on any of the buttons, nothing happens.
This has been going on through several recent upgrades. I'm now on 9.0.2.25 and this problem still hasn't been resolved.
Everything else seems to work. Even Genius continues to offer me suggestions (I haven't tried to buy any, but at least it's matching things correctly and displaying correctly). I can play all my songs just fine. It's just the iTunes store that is completely useless.
How do I correct this?JohnCullison wrote:
For the last few weeks, the iTunes store has been displayed with empty graphic rectangles (with a blue box containing a white question mark centered in the rectangles), bits of text, and some buttons. The page extends quite a ways, including what I assume would be all the links to all the music...
If all you are trying to do is buy music, you can easily buy MP3s at any online music download store (e.g. amazon.com) and add them to your iTunes library. -
When I attempt to upgrade an app in iTunes for windows, I get an error: "Could not purchase. An unknown error occurred (11111). There was an error in the iTunes Store. Please try again later"
I am running the latest iTunes 10.7.0.21 for Windows 7.
This error occurs if I try to either update the app or if I delete it and attempt to redownload.
I have an iPhone and an iPad. I am unable to update the apps or install the apps from within the App Store on iOS.
I do not have an AOL ID, as is a common issue with this type of error.
From what I can tell, my Apple ID account seems fine. I logged in, changed some information, and ensured my credit card is valid and updated.
I can download new apps just fine. I am unable to update or install apps I have purchased in the past.After 30 minutes this morning, no resolution. Then another tech support call this afternoon, 15 minutes in, was escalated to a Tier 2 (Senior) advisor. He said something similar to the above ("this is one of the strangest things I've seen"). He was chatted with iTunes guys and took all my info into the case and was escalating it over to engineering. Said they would be in touch.
So, no solution...yet.
Just to clarify:
iTunes on Windows7: trying to update an existing app, or re-download a prior app, gives the (11111) error. Downloading a new (free) app worked fine.
App Store on iPhone5, iOS 6.0.1: click on UPDATE, switches to INSTALLING...for a second, then switches back to UPDATE. No error message (and nothing in Diagnostic data).
App Store on iPad 3, iOS 6.0.1: same as iPhone 5.
Definitely account related.
I have cleared the store cache, signed out and back in, deleted the credit card data, and re-added, rebooting PC and iPhone...nothing works.
Will post if I hear anything back from Apple. -
An unknown error occurred (-50). There was an error in the iTunes store. Please try again later.
An unknown error occurred (-50). There was an error in the iTunes store. Please try again later. I receive this message when prompted to type in log in information while attempting to authorize my computer and when i attempt to log in to the itunes store in itunes.
Try reset winsock and see if error will go away.
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
TS3297 there was an error in the itunes store. Please try again later
I keep getting this error that there was an error in the itunes store. Please try again later. I don't seem to have problems downloading music when purchased. Does anyone know how to stop this pop up.
It's making me crazy.
m-I've been getting errors all morning when trying to connect to thestore either from my Apple TV to watch purchased TV shows, or from my iPhone to redeem gift cards - it would allow me to enter the voucher code but gave no confirmation, but then rejected a second attempt to enter the code - but wouldn't allow me to view my account to confirm my balance.
Connected OK from iTunes on my MacBook Air, the gift cards hadn't been credited, but I was able to add them from there.
Just keep trying? -
Movie Rental error - i keep getting the message "We could not complete your Itunes store request. an unknown error occured (-42110). There was an error in the Itunes store. Please try again later.... any help?
Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
There as an error in the iTunes Store. Please try again later.
I keep trying to sync my iPhone 5 to the new iOS 7 on iTunes, but I keep getting an error that says "We could not complete your iTunes Store request. The network connection was lost. There was an error in the iTunes Store. Please try again later." This has been happening for several hours now. I just want to be able to use my phone and not be locked out of it. Any help would be greatly appreciated!
Is not working for me
same error 5002 -
When i go into the iTunes store and try to update apps or buy apps/songs a window pops up stating:
"We could not complete your iTunes Store request. An unkown error has occured (0x800B0109)"
"There was an error in the iTunes Store. Please try again later."
I try later but then it keeps coming up. Please help!!!Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
When trying to sign in to the iTunes store I get the following message, "We could not complete your iTunes Store request. An unknown error occurred (5002). There was an error in the iTunes store. Please try again later." How do you resolve this? Has been going on for days now.
I started getting this message a couple of days ago.
Started a thread of my own before I saw your post. https://discussions.apple.com/thread/4660828 -
I am trying to download a movie and get the message: "An unknown error occured (5002). There was an error in the iTunes Store. Please try again later." Waited a day and still get the message. Have downloaded movies before.
Did you ever get an answer?
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i am trying to download one app and here is my result (WHY?) this app is just free for today and i have to sownload it.
"We could not complete your iTunes Store request. an unknown error occurred. (-50) there was an error in the iTunes Store. Please try again later."I restarted the computer and this error message did not return. Anyone else having this issue may want to simply try restarting their computer.
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Getting error -1202 when trying to connect to 'My Wish List" in ITurnes. Says there was an error in the ITunes store and to try again later. Have no other problems connecting or purchasing......
This procedure is a diagnostic test. It makes no changes to your data.
Please triple-click anywhere in the line below on this page to select it:
ls -@Oaen L*/Coo* | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign ($) to appear below what you entered.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there.
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