Re: LaserJet CP1025nw color unexpectedly quits
hi,
We got the same problems on 10.9.5 with the printer HP_Color_MFP_M476dn, but only with one Driver
The bankstatements that is giving us problem are from TD-bank, when I download them and I try to print them. they are being send correctly to the printer but the printer wakes up, the LCd of the printer says printing document but then stops immediately.
it failed when I was using the Secure AirPrint Driver.
But it worked when I used directly the HP printer driver: HP Color LaserJet Pro MFP M476
The annoying thing about that last driver is that Black and White options is not directly available in the print panel.
Marc
ps: I'm MacOS software engineer, in case you need help in debugging this issue.
hi,
We got the same problems on 10.9.5 with the printer HP_Color_MFP_M476dn, but only with one Driver
The bankstatements that is giving us problem are from TD-bank, when I download them and I try to print them. they are being send correctly to the printer but the printer wakes up, the LCd of the printer says printing document but then stops immediately.
it failed when I was using the Secure AirPrint Driver.
But it worked when I used directly the HP printer driver: HP Color LaserJet Pro MFP M476
The annoying thing about that last driver is that Black and White options is not directly available in the print panel.
Marc
ps: I'm MacOS software engineer, in case you need help in debugging this issue.
Similar Messages
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Laserjet CP1025nw color, unable to change Print density
Hi,
I need to raise the "Print Density" to 5 (for pcb toner transfer) on my Laserjet
CP1025nw color, but when I open the printer properties I do not have that option
in the device settings tab, despite what is said on the help page of that model.
OS: Windows XP
The printer is on the USB port.
The pilot is: HP LaserJet Professional CP1020 Series + last update
How can I change that setting ?
Please help !!!
Thank you in advance for any help you can bring !
All the best,
This question was solved.
View Solution.From what you describe you want to increase your toner density on your subsequent print jobs. First of all, if you have not, you should uninstall this printer and make sure that the drivers are the most up to date using the website I will link below :
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4052972
Here you should also check for your firmware to be sure that it is up to date.
I would also, both before and after, check under "Printer Preferences" (not properties) and see if there is a way to change the density under the Paper/Quality tab.
Let me know if this helps you out!
-Spencer -
How to configure ePrint on LaserJet CP1025nw Color Printer
Solution found:
How to Configure HP ePrint on the LaserJet CP1025nw Color Printer
System: Windows (Widows 7)
Step 1 – Install Printer
Install the CP1025nw Printer to USB, Wifi or Ethernet.
(Printer needs to print correctly in order to pass to the next steps).
Step2 – Check Firmware Version
Press the “Info-Button” on the CP1025nw LaserJet for five seconds.
The printer will print two info pages.
Look at the first Page on the top-left for Firmware Version
Firmware version must be 20120103 or higher.
Step 3 – Update Firmware
Download Firmware Update utility (LJCP1020_FWUpdate_signed.exe) from the following link:
Utilidad de actualización del firmware de HP LaserJet CP1025nw
or
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=lj-86491-5&cc=es&dlc=es&lc=es&...=
Execute the Utility on the computer were the CP1025nw LaserJet is correctly installed.
Find the CP1025nw Printer on the list. The selection Window might show the printer several times depending on how the printer was installed. Select one option and press the button “Update One”.
Step 4 – Retrieve the Printer Code for your CP1025nw Printer
ATTENTION:
The “Host Name” of the printer is not the “Printer-Code” you need for ePrint setup.
To retrieve the Printer-Code you must run the ePrint-Setup-Wizard-Utility.
To download of the utility, go to the link: http://www.hp.com/go/ePrint .
Find the “HP LaserJet Pro CP1020 Color Printer Series” option in the Drop-Down-List.
Click “Windows” to download the wizard (EPrintSetupWizard.exe ).
Execute the Wizard on the computer where the CP1025nw Printer is correctly installed. After running the wizard press the “Info-Button” on the CP1025nw LaserJet for five seconds. The printer will print three info pages. The third info-page offers the Printer-Code you need for ePrint setup. The code is valid for 24h only. When time elapses you have to reprint the info-pages to get an actualized Printer-Code.
Step 5 – Get Printer Email for your CP1025nw LaserJet
In order ePrint on your CP1025nw Printer you need to assign an email address to your Printer. To do this, go to the following link: http://www.hpeprintcenter.com/
Log in with your HP-ID. If you don’t have one, register for a new account.
When logged in, click on “Add new Printer”-button. You will be asked to enter the Printer-Code. (On how to get the Printer-Code, see step 4).
While evaluating the Printer-Code, be patient, the program needs its time.
When the Printer-Code is accepted, you can assign an email address for your CP102nw5 LaserJet. Done this, your con print your CP1025nw Printer just by sending the documents per email to the email-address of your printer.
Done.Hi Max, check out the link below...
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4052972
Hope this helps
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP -
HP LaserJet CP1025nw Color getting a Mispick error message
I have a HP LaserJet CP1025nw Color printer, running on WIN 7 64-bit and I am getting a Mispick error message after almost every page that prints. I have had this printer for the past 1-1/2 years and it has worked fine. I replaced the black toner over a month ago with no issues. The Attention light blinks and has to be rest after each print job. I can print a test page then it errors, I clear it and then it will re-print the test page again. I have cleaned the rollers, check for any loose paper pieces, changed the paper (type and size) nad have powered off & unplugged the power to the printer several times. It will come up with no errors and then once I send something to print, it will print it and then immediately after the page is printed the Attention light will start to blink. I have even gone as far as unintsalling the printer and reinstalling all the drivers and software, to no avail.
Any help would be greatly appreciated.
Thank you,
Jarm1964This is probably a little late but it may help someone with the same issue in the future. I had the exact same scenario - HP LJ CP1025nw color on Win7-64 and it suddenly started receiving the mispick error after every print job. There was nothing stuck, no paper jam, no problem picking up paper, etc. It turns out it was a setting on the printer - under Printer Properties (from Devices and Printers), on the Configure tab I had checked Allow Manual Duplexing and Jam Recovery set to On. When I unchecked Allow Manual Duplex and turned Jam Recovery to Off, the mispick error went away. Not sure which of the 2 was the culprit.
-
I need to connect my wireless printer (HP LaserJet CP1025nw color) to the internet.
I need to connect my wireless printer (HP LaserJet CP1025nw color) to the internet. I recently have changed my name and password of my modem. Since the change I have lost connectivity between my computer and my printer. What do I need to do to regain connectivity? I am using Windows 7.
TrydellI think you mean your password on your router right? Changed your SSID and/or password?
Try here.
http://www.hp.com/global/au/en/wireless/reconfiguring-system-help3.html
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired! -
Laserjet CP1025nw color black and magenta lights blinking
Both the black and magenta cartridge lights are blinking even after replacing both with brand new genuine HP cartridges. Printer will not print configuration page or status page. It is completely unresponsive.
I've tried a full power reset - unplug, hold on powerkey for 30sec, plug back in...etc. To no avail.
Any ideas?Hi @dmccullough,
I understand that after replacing the black and magenta toner, the lights for them are still blinking on the printer. I would be happy to help you.
Make sure all the packing material is removed.
Replacing Cartridges for HP LaserJet Pro CP1025 and CP1025nw Color Printers.
You can find the blinking light pattern in this document and the solutions appropriate to the pattern you are experiencing. Blinking Lights on the HP LaserJet Pro CP1025 and CP1025nw Color Printers.
If you are still having issues, I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
I have provided a website to check the toner to make sure it is Genuine, it may be detecting the toner as a non-HP toner.
HP LaserJet Pro - Non-HP black cartridge detected.
If you appreciate my efforts, please click the "Thumbs up" button below.
If there is anything else I can help you with, just let me know. Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Gemini02
I work on behalf of HP -
My printer's IP address is 0.0.0.0. I can't connect it to eprint because whenever I enter it in a new browser like the help center told me too, my search engine searches it. I can't find my printer's email address!
'LaserJet: Print a configuration page from your printer to locate the IP address. Open a Web browser and type the product IP address into the address line. The HP-embedded Web Server will open. Click the HP Web Services tab. Select the option to enable Web Services. When Web Services are enabled, ePrint information appears in the HP Embedded Web Server. Look for the e-mail address that is automatically assigned to the product. The product also prints an HP Web Services page that contains this e-mail address and instructions for using the service.'
The section in red doesn't work as the config sheet just shows 0.0.0.0 as the IP Address which doesn't open the Web Server. Some detailed advice would be good rather than links to not particularly helpful internal help pages. I'm amazed HP expect you to be manually imputting IP addresses to get ePrint to work. -
HP Laserjet CP1025nw Color Printer - printer prints two copies when only one is requested.
pcwizard (HP) requested that I try Foxit Reader 5.1 to see if the printer will print properly. I used the same previous document and printed it with Foxit Reader 5.1. The printer printed two copies when only one was requested as it had done in the past. We still have a problem.
I am using Windows 7 (64 bit) for OS. I have experience the issue on two different computers.
dslledyrt
This question was solved.
View Solution.Hi dslledyrt,
Can you install the Basic Driver for the printer on one of the computers, and let me know if you still have this issue?
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=lj-90357-1&cc=us&dlc=en&lc=en&...=
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution" -
LaserJet CP1025NW Color Printer - Weird cranking noise when printing or rotating carousel
Just out the package today, the first time turning on the printer, during all print jobs and when rotating the cartridges, the carousel is making a weird cranking noise coming from the left side of the printer. I understand that this printer does make the winding/power-up sound, but this cranking noise is in addition to the normal sound.
I find this odd because I use the exact same printer at work and it does not make this noise and I am afraid that it is a faulty mechanism within the printer.
I have checked to make sure that I removed all packaging from inside the printer and removed all cartridges and replaced them. I would think that all pieces that need to be removed would be bright orange. Also, the print jobs are not affected by the cranking noise.
Does anyone else have this problem?Hi saidthegirl
I understand the printer is noisy but will print.
I have included the document for setting up the printer, to take a look at where all the packing material is located.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02469250&tmp_task=setupCategory&cc=us&dlc=en&la...
If the printer is making unusual noise and you are using the toner that shipped with the printer then I would recommend to call HP Tech Support for further assistance to see what other options are available for you.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP -
Cannot wire network hp CP1025nw color between Win xp and Win 7
I have two machines.
A: Win XP 32 bit
B: Win 7 64 bit
I have an hp LaserJet cp1025nw color printer.
PCs are connected to an ethernet switch which is connected to the internet.
Printer is connected via USB cable.
I can install the software successfully on either computer using the installation cd, and the printer works fine for that PC, but it will NOT share between the two. Interestingly, it WILL print a TEST PAGE from the networked PC, but it will not print from notepad, word, or publisher nor will it print bitmaps from Paint or any other file. The print job DOES go to the queue, sits there for a few minutes, then just disappears. No errors occur. When attempted to choose "networked connection (wired)" from the installation CD, it asks for an ip, which is NOT the situation; I don't want to set up a "network" printer I want to set up a printer that is "networked" but directly plugged into machine B. Interestingly, I have a second printer, a Brother, which is set up in the exact same way but DOES print from all the mentioned programs using the SAME network switch and outlets, etc. so I KNOW the cables are not faulty or incorrectly connected. The problem is the Brother printer is a black and white laser, so I cannot print color jobs on it and hence I need the HP to work in the same fashion.
Any ideas?Hi,
I think you need to make the PC which connected to the printer using USB cable as a Print server.
Hope this helps.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
Problem with executing "EPrintSetuprWizard" for Laserjet CP1025nw.
After the Wizrd finds the Printrer, the next step results in error.
"Fallo en descarga" (Dowload error)
Also trying to "join printer" in www.hpeprintcenter.com/, using "HostName" as "codigo de impresora" (computer code), results in the Message: "code invalid"
This question was solved.
View Solution.The folowng solution was found:
How to Configure HP ePrint on the LaserJet CP1025nw Color Printer
System: Windows (Widows 7)
Step 1 – Install Printer
Install the CP1025nw Printer to USB, Wifi or Ethernet.
(Printer needs to print correctly in order to pass to the next steps).
Step2 – Check Firmware Version
Press the “Info-Button” on the CP1025nw LaserJet for five seconds.
The printer will print two info pages.
Look at the first Page on the top-left for Firmware Version
Firmware version must be 20120103 or higher.
Step 3 – Update Firmware
Download Firmware Update utility (LJCP1020_FWUpdate_signed.exe) from the following link:
Utilidad de actualización del firmware de HP LaserJet CP1025nw
or
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=lj-86491-5&cc=es&dlc=es&lc=es&...=
Execute the Utility on the computer were the CP1025nw LaserJet is correctly installed.
Find the CP1025nw Printer on the list. The selection Window might show the printer several times depending on how the printer was installed. Select one option and press the button “Update One”.
Step 4 – Retrieve the Printer Code for your CP1025nw Printer
ATTENTION:
The “Host Name” of the printer is not the “Printer-Code” you need for ePrint setup.
To retrieve the Printer-Code you must run the ePrint-Setup-Wizard-Utility.
To download of the utility, go to the link: http://www.hp.com/go/ePrint .
Find the “HP LaserJet Pro CP1020 Color Printer Series” option in the Drop-Down-List.
Click “Windows” to download the wizard (EPrintSetupWizard.exe ).
Execute the Wizard on the computer where the CP1025nw Printer is correctly installed. After running the wizard press the “Info-Button” on the CP1025nw LaserJet for five seconds. The printer will print three info pages. The third info-page offers the Printer-Code you need for ePrint setup. The code is valid for 24h only. When time elapses you have to reprint the info-pages to get an actualized Printer-Code.
Step 5 – Get Printer Email for your CP1025nw LaserJet
In order ePrint on your CP1025nw Printer you need to assign an email address to your Printer. To do this, go to the following link: http://www.hpeprintcenter.com/
Log in with your HP-ID. If you don’t have one, register for a new account.
When logged in, click on “Add new Printer”-button. You will be asked to enter the Printer-Code. (On how to get the Printer-Code, see step 4).
While evaluating the Printer-Code, be patient, the program needs its time.
When the Printer-Code is accepted, you can assign an email address for your CP102nw5 LaserJet. Done this, your con print your CP1025nw Printer just by sending the documents per email to the email-address of your printer.
Done. -
When clicking the "Print" dialogue box..the application unexpectedly quits
I've just done a comple erase and install on my Mac G5 (v.10.4.7), because of a font conflict. I've reinstalled all applications and the newest printer drivers for both my HP printers :LaserJet 5000-GN and Color LaserJet 2550L.
When I go to print, and click on the print dialogue box in the application, the application unexpectedly quits. I can access the printers in other ways and print files so I know the printers are working properly. I just can't access the printers through the print dialogue box. This is true using Quark, Photoshop and Illustrator.
Is this an OS problem or a printer driver issue?
CyrenePrinter driver disks were for System 9. So I've downloaded new drivers from HP. I've been advised to repair permissions using something called "Cocktail" so will try that. Otherwise...I may have to attempt anothe erase and install. Yuck.
Any other thoughts are welcome. Thanks again! -
I can't seem to get my mail to stay open. Every time I open it I get the spinning beach ball and I get the error that it has unexpectedly quit!
Here is the log:
Date/Time: 2007-09-19 21:01:02.710 -0400
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [92]
Version: 2.1 (752)
Build Version: 10
Project Name: MailViewer
Source Version: 7520000
PID: 2889
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x0000000c
Thread 0 Crashed:
0 com.apple.Foundation 0x92bd5478 +[NSInvocation newInvocationWithMethodSignature:] + 24
1 com.apple.Foundation 0x92bd4f70 -[NSObject(NSForwardInvocation) forward::] + 200
2 libobjc.A.dylib 0x90a450b0 objcmsgForward + 176
3 com.apple.MessageFramework 0x9a7ea9fc +[MailAccount _addAccountToSortedPaths:] + 40
4 com.apple.MessageFramework 0x9a7ea9b8 _setupSortedPathsForAccounts + 132
5 com.apple.MessageFramework 0x9a7ea2dc +[MailAccount setMailAccounts:] + 1012
6 com.apple.MessageFramework 0x9a8a5f6c -[Account updateAccountsFromPlist:acceptedChanges:] + 2140
7 com.apple.MessageFramework 0x9a8a56e4 -[Account dataWasSyncedVersion:newData:acceptedChanges:] + 168
8 libobjc.A.dylib 0x90a451f4 objc_msgSendv + 180
9 com.apple.Foundation 0x92bdccec -[NSInvocation invoke] + 1032
10 com.apple.MessageFramework 0x9a80a7c8 _invokeInvocationRequest + 100
11 com.apple.MessageFramework 0x9a80a6cc _handleInvocationRequest + 32
12 com.apple.MessageFramework 0x9a80a3ac -[MainThread handlePortMessage:] + 144
13 com.apple.Foundation 0x92bd9924 __NSFireMachPort + 276
14 com.apple.CoreFoundation 0x907eb850 __CFMachPortPerform + 176
15 com.apple.CoreFoundation 0x907eb764 __CFRunLoopDoSource1 + 152
16 com.apple.CoreFoundation 0x907dde7c __CFRunLoopRun + 1556
17 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
18 com.apple.HIToolbox 0x93298b20 RunCurrentEventLoopInMode + 264
19 com.apple.HIToolbox 0x932981b4 ReceiveNextEventCommon + 380
20 com.apple.HIToolbox 0x93298020 BlockUntilNextEventMatchingListInMode + 96
21 com.apple.AppKit 0x9377dae4 _DPSNextEvent + 384
22 com.apple.AppKit 0x9377d7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
23 com.apple.AppKit 0x93779cec -[NSApplication run] + 472
24 com.apple.AppKit 0x9386a87c NSApplicationMain + 452
25 com.apple.mail 0x000871d8 0x1000 + 549336
26 com.apple.mail 0x00087080 0x1000 + 548992
Thread 1:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c605d4 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c604f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a7fed90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9003288c wait4 + 12
1 com.apple.Foundation 0x92bcf454 _waitForTermination + 40
2 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c605d4 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c604f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a7fed90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90070be8 pthreadcond_timedwait_relativenp + 556
2 ...apple.AddressBook.framework 0x94e3fcac -[ABRemoteImageLoader workLoop] + 132
3 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
4 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907ddba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
4 com.apple.MessageFramework 0x9a803f78 -[MainThread performOneway:result:withTarget:selector:] + 716
5 com.apple.Mail.Syncer 0x0065f264 dyldstub_objc_exception_tryenter + 6619800
6 com.apple.Mail.Syncer 0x0065ed20 dyldstub_objc_exception_tryenter + 6618452
7 com.apple.Mail.Syncer 0x0065e3b8 dyldstub_objc_exception_tryenter + 6616044
8 libobjc.A.dylib 0x90a451f4 objc_msgSendv + 180
9 com.apple.Foundation 0x92bdcc94 -[NSInvocation invoke] + 944
10 com.apple.MessageFramework 0x9a7f5800 -[MonitoredInvocation invoke] + 144
11 com.apple.Mail.Syncer 0x0065f79c dyldstub_objc_exception_tryenter + 6621136
12 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
13 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907ddba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c086a8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907ddba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c097e8 +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x9001a12c getdirentries + 12
1 libSystem.B.dylib 0x90019fb8 readdir + 140
2 libSystem.B.dylib 0x9003e63c fts_build + 1516
3 libSystem.B.dylib 0x9003db20 fts_read + 1192
4 com.apple.Foundation 0x92c0a4f0 NSLRUFileListRebuildFileDataUsingRootDirectory + 256
5 com.apple.Foundation 0x92c09848 -[NSURLCache _diskCacheCreateLRUList:] + 84
6 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
7 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c605d4 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c604f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a7fed90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be11a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000092bd5478 srr1: 0x100000000200f930 vrsave: 0x0000000000000000
cr: 0x24022454 xer: 0x0000000000000000 lr: 0x0000000092bd4f70 ctr: 0x0000000092bd5460
r0: 0x0000000092bd4f70 r1: 0x00000000bfffdc50 r2: 0x00000000004a760c r3: 0x00000000a2bdfc48
r4: 0x0000000090aa30c8 r5: 0x0000000000000000 r6: 0x00000000bfffd884 r7: 0x00000000000000ff
r8: 0x00000000bfffd870 r9: 0x000000000049e890 r10: 0x0000000090a3e628 r11: 0x000000000000001c
r12: 0x0000000092bd5460 r13: 0x00000000aa7f5710 r14: 0x0000000005fddda0 r15: 0x00000000aa7f9ee8
r16: 0x00000000aa7f9ee8 r17: 0x00000000aa7f9ee8 r18: 0x00000000aa7fb2ec r19: 0x00000000aa7f9ee8
r20: 0x00000000aa7f9ee8 r21: 0x0000000005f60800 r22: 0x00000000aa7f9ee8 r23: 0x00000000aa7f9ee8
r24: 0x0000000005f60800 r25: 0x00000000bfffdd58 r26: 0x0000000005f60800 r27: 0x00000000a2bd4af4
r28: 0x0000000090aa5dc4 r29: 0x0000000000000000 r30: 0x0000000000000001 r31: 0x0000000092bd5460
Binary Images Description:
0x1000 - 0x199fff com.apple.mail 2.1 (752) /Applications/Mail.app/Contents/MacOS/Mail
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0x920eb000 - 0x92673fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926a6000 - 0x929d1fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
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0x92f13000 - 0x92f31fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
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0x92fb4000 - 0x92fb4fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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0x92fe2000 - 0x92ff2fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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0x93025000 - 0x930acfff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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0x930d5000 - 0x93102fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311c000 - 0x9312bfff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x93137000 - 0x9319dfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
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0x942f8000 - 0x944b8fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94502000 - 0x9453ffff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94547000 - 0x94597fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945a0000 - 0x945bafff com.apple.CoreVideo 1.4.1 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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0x94627000 - 0x9466cfff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
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0x94723000 - 0x94767fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9478b000 - 0x9479afff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a2000 - 0x947affff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f5000 - 0x9480efff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94c18000 - 0x94c89fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94dfe000 - 0x94f2efff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fc0000 - 0x94fcffff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fd7000 - 0x95004fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9500b000 - 0x9501bfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x9501f000 - 0x9504efff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x9505e000 - 0x9507bfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95794000 - 0x95845fff com.apple.WebKit 522.11.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x958a9000 - 0x9595bfff com.apple.JavaScriptCore 522.10 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x95982000 - 0x95ec3fff com.apple.WebCore 522.12.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x96123000 - 0x96130fff com.apple.agl 2.5.6 (AGL-2.5.6) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96148000 - 0x96171fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x96179000 - 0x961f5fff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x963f8000 - 0x963fafff com.apple.ExceptionHandling 1.2 (???) /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x963fd000 - 0x9642ffff com.apple.PDFKit 1.0.4 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x974ef000 - 0x9750efff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97b7f000 - 0x97ba4fff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x98578000 - 0x98586fff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x98797000 - 0x98868fff com.apple.QuartzComposer 1.2.6 (32.25) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x988e5000 - 0x988e5fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98a5e000 - 0x98a76fff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x98e33000 - 0x98e76fff com.apple.ISSupport 1.0.3 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x98e9c000 - 0x98ec3fff com.apple.DotMacSyncManager 1.0.5 (156) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x98fed000 - 0x99030fff com.apple.PAPICommon 2.5 (131) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9a7cf000 - 0x9a7dafff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9a7e5000 - 0x9a93efff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message
0xd0000000 - 0xd0010fff com.griffintechnology.ProxiLib 1.3 /Library/Frameworks/ProxiLib.framework/Versions/A/ProxiLib
Model: PowerMac8,2, BootROM 5.2.5f1, 1 processors, PowerPC G5 (3.1), 2 GHz, 1.5 GB
Graphics: ATI Radeon 9600, ATY,RV351, AGP, 128 MB
Memory Module: DIMM0/J4000, 1 GB, DDR SDRAM, PC3200U-30330
Memory Module: DIMM1/J4001, 512 MB, DDR SDRAM, PC3200U-30330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Network Service: PCI Ethernet Slot unknown, Port 3, Ethernet, en1
Serial ATA Device: WDC WD4000KD-00NAB0, 372.61 GB
Parallel ATA Device: MATSHITADVD-R UJ-845
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Mitsumi Electric, Up to 1.5 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Chicony, Up to 12 Mb/sec, 500 mA
USB Device: Apple Pro Keyboard, Chicony, Up to 12 Mb/sec, 250 mA
USB Device: Hub, Up to 480 Mb/sec, 500 mA
USB Device: USB2.0 Hub, Up to 480 Mb/sec, 500 mA
USB Device: 2.0 Card Reader, ICSI, Up to 480 Mb/sec, 500 mA
USB Device: USB IMT-0521 SCR, Inmax, Up to 12 Mb/sec, 500 mA
USB Device: Officejet 6200 series, HP, Up to 12 Mb/sec, 500 mA
USB Device: hp LaserJet 1320 series, Hewlett-Packard, Up to 12 Mb/sec, 500 mA
Any suggestions. Mail on other users works fine.It looks like the file where the account settings are stored has become corrupt. The plug-ins you have installed could have a bearing on this:
/Library/Mail/Bundles/ProxiMail.mailbundle
/Users/Lizzer/Library/Mail/Bundles/httpmail.mailbundle
You may try re-creating the preferences file, as follows, but you may also need to either properly uninstall or reinstall the plug-ins in order to be able to completely fix the problem.
<hr>
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, and ensuring that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), try this:
1. If you have a .Mac account and .Mac synchronization of Mail data is enabled either in Mail > Preferences > General or in System Preferences > .Mac, disable it before proceeding.
2. Quit Mail if it’s running.
3. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to solve the problem. You can do this in the Finder by dragging the Mail folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is locally stored.
4. In the Finder, go to ~/Library/Preferences/. Locate com.apple.mail.plist and move it to the Desktop (to be deleted if this solves the problem). If you have a backup of your data that includes a working copy of this file, you may try restoring it from the backup to avoid steps 5-8.
5. Open Mail. You’ll have to set up your non-.Mac accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done.
6. You’ll have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
7. You may also need to re-install or re-enable any Mail plug-ins you have installed for Mail to recognize them.
8. As a side effect of re-creating com.apple.mail.plist, Mail might rename Outbox (which is where messages waiting to be sent are stored) to Delivered. The name of that mailbox is actually a misnomer, as it would contain messages (if any) that couldn’t be delivered for some reason. You can delete that mailbox if you wish.
9. If the problem is fixed now and .Mac synchronization of Mail data was enabled at the beginning, enable it again, go to System Preferences > .Mac > Advanced, click Reset Sync Data, and choose the appropriate options to reset the Mail data stored on the .Mac server with the data locally stored on the computer, i.e. sync data must flow from the computer to the .Mac server.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there. -
Hi, I recently purchase a CP1025nw color laserjet printer and am using the network (hard wired to my router) version. I upgraded the firmware and drivers on computer running Windows 7 64bit. The issue I am having is when I try to print a configuration page and or toner info from my computer... my machine Blue Screens.... I tried this on other computers on my network all running Windows 7 64bit and they all Blue Screen as well.... so I'm sure its a driver thing... has anyone else experience this and is there a fix out there ?
ThanksHi,
windows 64k, HP1025nw, wireless connection - exactly the same problem with the newest firmware and drivers. Printer works correctly but blue screen crash when trying to open config or printer info page. -
HP LaserJet and Color LaserJet - Windows 7 support
To help customers successfully use their products with Windows 7, HP has identified recommended drivers per product. Please visit the following support documents for more information:
HP LaserJet and Color LaserJet - Windows 7 support
Deskjet, Officejet, or Photosmart
If you are having an issue with a windows 7 software install or driver, please start a new thread for greater visability.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted SolutionNot to be confused with the title of this thread, because this tool will not work with installing most LaserJets, but try the HP Printer Install Wizard and let me know any error messages you get.
I will need to know quite a bit of information before I can be of much assistance, otherwise:
1. What error messages are you getting (ex. fatal error 1603)?
2. How are you trying to connect the printer (USB, wireless, etc)?
3. What happened when you used the HP Print and Scan Dr?
Lastly, If you do not answer these questions and others I know I will have, then I wish you the best of luck with your printer installation. Do not be mislead, just because I do not work for HP doesn't mean I'm not an expert.
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!
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