Re: Latest update failed

Hi All,
I am using HP Touch pad and I am facing installation problem. I have to install application updates as suggested by system but not able to install it.
Although I have checked all the setting but again facing same problem and I have already gone through the secure erase as well as erase application setting.. But not able to resolve that problem.
Intact I am not able to down any other applications as well as videos or songs too'
kindly help me out I am fed with this problem..
nthp

Hello nt-hp, Welcome to the HP Support Community!
Have you installed the App Catalog update? HP emailed all registered webOS device owners back in July of this year about the update, and the consequences of not installing it.
Without it, all updates will cease and the App Catalog will no longer function.
See this thread at the top of this section for a link and instructions. Since you missed the deadline, you will have to try the "trick" of setting the time to previous of July 23, 2013.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Welcome to Adobe Forums.
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Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
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Hey gina 2909,
When you uninstalled and reinstalled iTunes, did you use this article?
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http://support.apple.com/kb/TS5376
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G'day Blaise,
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PhotoShop CC - Latest update fails.

Have talked to/chat with support and they don't have an answer. Their solution uninstall/reinstall. Did that and it didn't work.
have the log files from the update and there seems to be a problem with two files, C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\ServiceManager-Launcher.dll and C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll.
Support was not interested in the log files. Is there anyone in Adobe that is at all interested in looking at the log files and coming up with a solution to this problem.

The open case number is 0185043427.
I've talked to support and the last time was a chat session where they took control of my system and attempted to do things. One thing that bothered me was when they were through the admin logon password was gone and I had to re-establish it. My normal logon is a member of the Administors group and has admin privileges. I have also attempted to do the update while loged on as the Administrator. Same errors both times.
OS is Windows 7 Pro, 64 bit. My system has a four processor CPU and 8gb of memory.
Below is the contents of the log file. I've cut and pasted as I don't see a way to attach a file.
Let me know if you need anything else.
01/06/14 14:27:21:949 | [INFO] | | OOBE | DE | | | | 4388 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
01/06/14 14:27:21:949 | [INFO] | | OOBE | DE | | | | 4388 | Visit http://www.adobe.com/go/loganalyzer/ for more information
01/06/14 14:27:21:949 | [INFO] | | OOBE | DE | | | | 4388 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
01/06/14 14:27:21:949 | [INFO] | | OOBE | DE | | | | 4388 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
01/06/14 14:27:21:949 | [INFO] | | OOBE | DE | | | | 4388 | START - Installer Session
01/06/14 14:27:21:949 | [INFO] | | OOBE | DE | | | | 4388 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
01/06/14 14:27:21:949 | [INFO] | | OOBE | DE | | | | 4388 | RIBS version: 7.0.0.108
01/06/14 14:27:22:020 | [INFO] | | OOBE | DE | | | | 4388 | Win OS version: 6.1.1.0 64 bit Type: 1
01/06/14 14:27:22:020 | [INFO] | | OOBE | DE | | | | 4388 | ::START TIMER:: [Total Timer]
01/06/14 14:27:22:020 | [INFO] | | OOBE | DE | | | | 4388 | CHECK: Single instance running
01/06/14 14:27:22:020 | [INFO] | | OOBE | DE | | | | 4388 | CHECK : Credentials
01/06/14 14:27:22:020 | [INFO] | | OOBE | DE | | | | 4388 | Load Deployment File
01/06/14 14:27:22:020 | [INFO] | | OOBE | DE | | | | 4388 | deploymentFile option not given
01/06/14 14:27:22:020 | [INFO] | | OOBE | DE | | | | 4388 | CHECK : Another Native OS installer already running
01/06/14 14:27:22:020 | [INFO] | | OOBE | DE | | | | 4388 | Create Required Folders
01/06/14 14:27:22:020 | [INFO] | | OOBE | DE | | | | 4388 | Assuming install mode
01/06/14 14:27:22:020 | [INFO] | | OOBE | DE | | | | 4388 | Looking up install source path
01/06/14 14:27:22:020 | [INFO] | | OOBE | DE | | | | 4388 | Sync Media DB ...
01/06/14 14:27:22:020 | [INFO] | | OOBE | DE | | | | 4388 | ::START TIMER:: [Sync Media DB]
01/06/14 14:27:22:020 | [INFO] | | OOBE | DE | | | | 4388 | Pre check media db sync
01/06/14 14:27:22:020 | [INFO] | | OOBE | DE | | | | 4388 | End of Pre check media db sync. Exit code: 0
01/06/14 14:27:22:020 | [INFO] | | OOBE | DE | | | | 4388 | :: END TIMER :: [Sync Media DB] took 1483.5 milliseconds (1.4835 seconds) DTR = 5.39266 KBPS (0.00526627 MBPS)
01/06/14 14:27:22:020 | [INFO] | | OOBE | DE | | | | 4388 | Ready to initialize session to start with ...
01/06/14 14:27:22:021 | [INFO] | | OOBE | DE | | | | 4388 | ::START TIMER:: [CreatePayloadSession]
01/06/14 14:27:22:021 | [INFO] | | OOBE | DE | | | | 4388 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
01/06/14 14:27:22:021 | [INFO] | | OOBE | DE | | | | 4388 | Updated source path: C:\Users\Mike\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup
01/06/14 14:27:22:021 | [INFO] | | OOBE | DE | | | | 4388 | Updating media info for: {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
01/06/14 14:27:22:021 | [INFO] | | OOBE | DE | | | | 4388 | Ignoring original data since install source is local
01/06/14 14:27:22:021 | [INFO] | | OOBE | DE | | | | 4388 |   Type: 0, Volume Order: 1, Media Name: AdobeCSXSInfrastructure4-mul
Path: C:\Users\Mike\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup\ payloads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
01/06/14 14:27:22:021 | [INFO] | | OOBE | DE | | | | 4388 | -------------------- END - Updating Media Sources - END --------------------
01/06/14 14:27:22:382 | [INFO] | | OOBE | DE | | | | 4388 | Supported RIBS version range: [0.0.0.0,7.0.0.108]
01/06/14 14:27:22:382 | [INFO] | | OOBE | DE | | | | 4388 | ----------------- CreatePayloadSession: machine is x64 ---------------
01/06/14 14:27:23:431 | [INFO] | | OOBE | DE | | | | 4388 | ______ Verify Dependency Subscribers ______
01/06/14 14:27:23:445 | [INFO] | | OOBE | DE | | | | 4388 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
01/06/14 14:27:23:445 | [INFO] | | OOBE | DE | | | | 4388 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: 0 (0,0)
01/06/14 14:27:23:445 | [INFO] | | OOBE | DE | | | | 4388 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
01/06/14 14:27:23:448 | [INFO] | | OOBE | DE | | | | 4388 | Patch Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} can be applied to product Adobe CSXS Infrastructure 4 4.0.0.0 {5F816B76-62F3-41C9-B651-27F49F25F50B}
01/06/14 14:27:23:986 | [INFO] | | OOBE | DE | | | | 4388 | Ignoring deployment input for the INSTALLDIR: marked as fixed
01/06/14 14:27:23:999 | [INFO] | | OOBE | DE | | | | 4388 | Setting property "installSourcePath" to: C:\Users\Mike\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup
01/06/14 14:27:23:999 | [INFO] | | OOBE | DE | | | | 4388 | Setting property "mode" to: silent
01/06/14 14:27:23:999 | [INFO] | | OOBE | DE | | | | 4388 | Setting property "updateManifestPath" to: C:\Users\Mike\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSInfrastructure4-4\4.0.2\4. 0.2.xml
01/06/14 14:27:23:999 | [INFO] | | OOBE | DE | | | | 4388 | Setting property "workflow" to: updater
01/06/14 14:27:23:999 | [INFO] | | OOBE | DE | | | | 4388 | Overwrite property "extensionsOnly" to: 1
01/06/14 14:27:23:999 | [INFO] | | OOBE | DE | | | | 4388 | Overwrite property "mode" to: silent
01/06/14 14:27:23:999 | [INFO] | | OOBE | DE | | | | 4388 | Overwrite property "patchesOnly" to: 1
01/06/14 14:27:23:999 | [INFO] | | OOBE | DE | | | | 4388 | Overwrite property "updateManifestPath" to: C:\Users\Mike\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeCSXSInfrastructure4-4\4.0.2\4. 0.2.xml
01/06/14 14:27:23:999 | [INFO] | | OOBE | DE | | | | 4388 | Overwrite property "workflow" to: updater
01/06/14 14:27:23:999 | [INFO] | | OOBE | DE | | | | 4388 | Found payload actions:
01/06/14 14:27:23:999 | [INFO] | | OOBE | DE | | | | 4388 | Deciding what installer mode to use...
01/06/14 14:27:24:013 | [INFO] | | OOBE | DE | | | | 4388 | BEGIN Setting requested payload actions
01/06/14 14:27:24:015 | [INFO] | | OOBE | DE | | | | 4388 | Value returned on lookup of payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} is: false
01/06/14 14:27:24:015 | [INFO] | | OOBE | DE | | | | 4388 | Action string for Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} is install
01/06/14 14:27:24:017 | [INFO] | | OOBE | DE | | | | 4388 | END Setting requested payload actions
01/06/14 14:27:24:230 | [INFO] | | OOBE | DE | | | | 4388 | Collected advanced path check information for INSTALLDIR
01/06/14 14:27:24:230 | [INFO] | | OOBE | DE | | | | 4388 | INSTALLDIR is a well-formed path
01/06/14 14:27:24:230 | [INFO] | | OOBE | DE | | | | 4388 | INSTALLDIR is not the root path
01/06/14 14:27:24:230 | [INFO] | | OOBE | DE | | | | 4388 | INSTALLDIR is on a local volume
01/06/14 14:27:24:230 | [INFO] | | OOBE | DE | | | | 4388 | INSTALLDIR is on a writable volume
01/06/14 14:27:24:230 | [INFO] | | OOBE | DE | | | | 4388 | INSTALLDIR is not on a case sensitive volume
01/06/14 14:27:24:230 | [INFO] | | OOBE | DE | | | | 4388 | INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4
01/06/14 14:27:27:306 | [INFO] | | OOBE | DE | | | | 4388 | ::START TIMER:: [System check :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
01/06/14 14:27:27:322 | [INFO] | | OOBE | DE | | | | 4388 | In InstallPreSystemCheckProc
01/06/14 14:27:27:322 | [INFO] | | OOBE | DE | | | | 4388 | Custom action return code: 0
01/06/14 14:27:27:322 | [INFO] | | OOBE | DE | | | | 4388 | :: END TIMER :: [System check :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 15.5799 milliseconds (0.0155799 seconds)
01/06/14 14:27:27:855 | [INFO] | | OOBE | DE | | | | 4388 | BEGIN InstallOperationsQueue Unordered operations
01/06/14 14:27:27:856 | [INFO] | | OOBE | DE | | | | 4388 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
01/06/14 14:27:27:856 | [INFO] | | OOBE | DE | | | | 4388 | END InstallOperationsQueue Unordered operations
01/06/14 14:27:27:856 | [INFO] | | OOBE | DE | | | | 4388 | BEGIN InstallOperationsQueue Ordered operations
01/06/14 14:27:27:856 | [INFO] | | OOBE | DE | | | | 4388 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
01/06/14 14:27:27:856 | [INFO] | | OOBE | DE | | | | 4388 | END InstallOperationsQueue Ordered operations
01/06/14 14:27:27:896 | [INFO] | | OOBE | DE | | | | 4388 | Payloads passed preflight validation.
01/06/14 14:27:27:897 | [INFO] | | OOBE | DE | | | | 4388 | Call PreSession Custom Hook
01/06/14 14:27:27:897 | [INFO] | | OOBE | DE | | | | 4388 | ::START TIMER:: [Pre session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
01/06/14 14:27:27:898 | [INFO] | | OOBE | DE | | | | 4388 | In InstallSessionOpenProc
01/06/14 14:27:27:898 | [INFO] | | OOBE | DE | | | | 4388 | Custom action return code: 0
01/06/14 14:27:27:898 | [INFO] | | OOBE | DE | | | | 4388 | :: END TIMER :: [Pre session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 1.38478 milliseconds (0.00138478 seconds)
01/06/14 14:27:27:898 | [INFO] | | OOBE | DE | | | | 4388 | BEGIN InstallOperationsQueue Unordered operations
01/06/14 14:27:27:898 | [INFO] | | OOBE | DE | | | | 4388 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
01/06/14 14:27:27:898 | [INFO] | | OOBE | DE | | | | 4388 | END InstallOperationsQueue Unordered operations
01/06/14 14:27:27:898 | [INFO] | | OOBE | DE | | | | 4388 | BEGIN InstallOperationsQueue Ordered operations
01/06/14 14:27:27:898 | [INFO] | | OOBE | DE | | | | 4388 |   Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: with operation install
01/06/14 14:27:27:898 | [INFO] | | OOBE | DE | | | | 4388 | END InstallOperationsQueue Ordered operations
01/06/14 14:27:27:909 | [INFO] | | OOBE | DE | | | | 4388 | Calling the custom action code for pre-install for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
01/06/14 14:27:27:909 | [INFO] | | OOBE | DE | | | | 4388 | ::START TIMER:: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
01/06/14 14:27:27:910 | [INFO] | | OOBE | DE | | | | 4388 | In PrePayloadInstallProc
01/06/14 14:27:32:912 | [INFO] | | OOBE | DE | | | | 4388 | Custom action return code: 0
01/06/14 14:27:32:912 | [INFO] | | OOBE | DE | | | | 4388 | :: END TIMER :: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 5002.85 milliseconds (5.00285 seconds)
01/06/14 14:27:32:912 | [INFO] | | OOBE | DE | | | | 4388 | ::START TIMER:: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
01/06/14 14:27:32:920 | [INFO] | | OOBE | DE | | | | 5936 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
01/06/14 14:27:32:920 | [INFO] | | OOBE | DE | | | | 5936 | Installer Operation: PayloadInstaller
01/06/14 14:27:32:920 | [INFO] | | OOBE | DE | | | | 5936 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
01/06/14 14:27:32:920 | [INFO] | | OOBE | DE | | | | 5936 | Request to install payload
01/06/14 14:27:32:934 | [INFO] | | OOBE | DE | | | | 5936 | Payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}: Calling ARKEngine from path C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources
01/06/14 14:27:36:914 | [INFO] | | OOBE | DE | | | | 5936 | Extracting assets complete. Number assets: 2
01/06/14 14:27:36:914 | [INFO] | | OOBE | DE | | | | 5936 | CustomizedPatch property not found in database
01/06/14 14:27:36:914 | [INFO] | | OOBE | DE | | | | 5936 | Beginning installation for payload at C:\Users\Mike\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup\ payloads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
01/06/14 14:27:38:935 | [ERROR] | | OOBE | DE | | | | 5936 | DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\ServiceManager-Launcher.dll")(Seq 6)
01/06/14 14:27:38:935 | [WARN] | | OOBE | DE | | | | 5936 | DW063: Command ARKPatchCommand failed.(Seq 6)
01/06/14 14:27:38:935 | [INFO] | | OOBE | DE | | | | 5936 | Completing installation for payload at C:\Users\Mike\AppData\Local\Temp\Adobe\AAMUpdater\AdobeCSXSInfrastructure4-4\4.0.2\setup\ payloads\AdobeCSXSInfrastructure4-mul-261213100542\Install.db
01/06/14 14:27:40:329 | [ERROR] | | OOBE | DE | | | | 5936 | Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll", Patcher tool returned error: 32769(Seq 4)
01/06/14 14:27:40:329 | [ERROR] | | OOBE | DE | | | | 5936 | DW063: Error rolling back command ARKPatchCommand(Seq 4)
01/06/14 14:27:40:364 | [INFO] | | OOBE | DE | | | | 4388 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 2 =*=*=*=*=*=*=*=*=*=*=*=*=*
01/06/14 14:27:40:364 | [INFO] | | OOBE | DE | | | | 4388 | :: END TIMER :: [Payload Operation :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 7451.57 milliseconds (7.45157 seconds)
01/06/14 14:27:42:970 | [INFO] | | OOBE | DE | | | | 4388 | User specified overrideFile:
01/06/14 14:27:42:987 | [INFO] | | OOBE | DE | | | | 4388 | The csu inventory was not updated for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}, value of local var is -1
01/06/14 14:27:42:988 | [INFO] | | OOBE | DE | | | | 4388 | Calling the ROLLBACK custom action code for pre-install for payload Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}
01/06/14 14:27:42:988 | [INFO] | | OOBE | DE | | | | 4388 | ::START TIMER:: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
01/06/14 14:27:42:989 | [INFO] | | OOBE | DE | | | | 4388 | In PrePayloadInstallProc
01/06/14 14:27:47:992 | [INFO] | | OOBE | DE | | | | 4388 | Custom action return code: 0
01/06/14 14:27:47:992 | [INFO] | | OOBE | DE | | | | 4388 | :: END TIMER :: [Pre payload :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 5004.11 milliseconds (5.00411 seconds) DTR = 76.7369 KBPS (0.0749384 MBPS)
01/06/14 14:27:48:994 | [INFO] | | OOBE | DE | | | | 4388 | No operation. We're done:
01/06/14 14:27:51:000 | [INFO] | | OOBE | DE | | | | 4388 | Total components installed: 0
01/06/14 14:27:51:000 | [INFO] | | OOBE | DE | | | | 4388 | Total components repaired: 0
01/06/14 14:27:51:000 | [INFO] | | OOBE | DE | | | | 4388 | Total components removed: 0
01/06/14 14:27:51:000 | [WARN] | | OOBE | DE | | | | 4388 | DW050: The following payload errors were found during install:
01/06/14 14:27:51:000 | [WARN] | | OOBE | DE | | | | 4388 | DW050: - Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul: Install failed
01/06/14 14:27:51:000 | [INFO] | | OOBE | DE | | | | 4388 | Call PostSession Custom Hook
01/06/14 14:27:51:000 | [INFO] | | OOBE | DE | | | | 4388 | ::START TIMER:: [Post session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}]
01/06/14 14:27:51:002 | [INFO] | | OOBE | DE | | | | 4388 | In InstallSessionCloseProc
01/06/14 14:27:51:002 | [INFO] | | OOBE | DE | | | | 4388 | Custom action return code: 0
01/06/14 14:27:51:002 | [INFO] | | OOBE | DE | | | | 4388 | :: END TIMER :: [Post session :{45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE}] took 1.95587 milliseconds (0.00195587 seconds)
01/06/14 14:27:51:002 | [INFO] | | OOBE | DE | | | | 4388 | :: END TIMER :: [Total Timer] took 31649.8 milliseconds (31.6498 seconds) DTR = 12.7647 KBPS (0.0124655 MBPS)
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 | -------------------------------------- Summary --------------------------------------
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 | - 0 fatal error(s), 3 error(s)
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 | Win OS version: 6.1.1.0 64 bit Type: 1
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 |
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 | ----------- Payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} -----------
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\ServiceManager-Launcher.dll")(Seq 6)
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll", Patcher tool returned error: 32769(Seq 4)
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 4)
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 |
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 | Please search the above error string(s) to find when the error occurred.
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 | These errors resulted in installer Exit Code mentioned below.
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 | -------------------------------------------------------------------------------------
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 |
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 | Exit Code: 7 - Unable to complete Silent workflow.
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 | Please see specific errors for troubleshooting. For example, ERROR: DF045, DW063 ...
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 | END - Installer Session
01/06/14 14:27:52:002 | [INFO] | | OOBE | DE | | | | 4388 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

Latest update failed to download

Tried to download the most recent itunes update for windows, an error message appeared and stated that it would have to be manually downloaded....

Hi Kitc84,
Thanks for using Apple Support Communities. If you're unable to install an iTunes update automatically, I would recommend going through the steps in this article:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Cheers,
- Ari

In vista and firefox 4 I get an error message to sy that the latest update failed. When i check, I am told I have the latest version 4.0.1

Vista home premium SP2 32bit

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/sessionstore.js
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.<br />
Deleting sessionstore.js will cause App Tabs and Tab Groups to get lost, so you will have to create them again (make a note).
See:
* http://kb.mozillazine.org/Session_Restore

I got the MSCVR80.ddl message after I tried to do the latest update on Itunes. I went in and deleted all the related programs and reinstalled, but I keep getting a message during installation that "Service 'Apple Mobile Device' failed to start. Help!

I was trying to do the latest update on my desktop for my Itunes. I got MSVCR80.dll is missing. I saw a post about deleting all the apple itunes programs, restarting and reinstalling. I tried that. As it was installing a message came up about "Service'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start systems services. I did a retry, got the same message, then hit ignore. It went on. Then a message popped up saying "Itunes not installed correctly" Error 7 (Windows error 126)
Now my Itunes program will not open at all. What gives? This is very frustrating and I am not very computer literate to begin with.

Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy

HT1923 I have tried to remove and reinstall Itunes after they sent out the latest update. Fails to install. There is no way to go back to a previous version that works on windows 8.1

Apple's latest update to iTunes failed to install on my computer with Windows 8.1 64 bit. I have reinstalled in many times, removed Itunes via Control Pannel, etc. etc. No luck. Tried to go back to an older version, but all of the installs try to install the latest version. I suspect there is a problem with this update and vesion.

Solving MSVCR80 issue and Windows iTunes install issues.

Having a constant error when downloading latest update for Illustrator CC, error message: Adobe Illustrator CC Latest Updates (December 2014) Installation failed. Error Code: U44M1P7

Having a constant error when downloading latest update for Illustrator CC, error message:
Adobe Illustrator CC Latest Updates (December 2014) Installation failed. Error Code: U44M1P7

U44.. update error http://forums.adobe.com/thread/1289956 may help
-more U44.. discussion http://forums.adobe.com/thread/1275963
-http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html

I am attempting to install the latest update for Photoshop CS6 and it failes. Message U44M1P7

I am attempting to install the latest update for Photoshop CS6 and it failes with a message U44M1P7. I have a one year cloud subscription for this that expires in 2014.

http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html

Re: Latest update failed

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