Re: Local access number for Skype to go billed as ...

madelaine wrote:
Ow, that does hurt!  I think the problem is that Skype did not assign us "519" area codes.  I've sent Customer Service an email, suggesting that the problem be fixed or return my money!!  Will have to wait and see what happens.
Unfortunately, there may not be much Skype can do.  It would all depend on where you are calling from, where your Skype To Go number is located (area code and prefix), and whether a call from your phone to the Skype To Go number is considered a long-distance call by your landline or mobile phone carrier. 
Skype never guarantees that calls to Skype To Go numbers are always free, since you can call those numbers from almost anywhere in the world (if you're willing to pay the cost of a call to those numbers).  This is more of a problem now, with so many new area codes popping up all over Canada and the USA, where a phone across the street from you can be in another area code - and, depending on the jurisdiction, could be considered a long-distance call! 
Good luck!
Patrick
Location/Ubicacion: Arizona USA
Time Zone/Hora Local: UTC/GMT -7
If this message has adequately addressed your issue, please click on the “Accept as Solution” button. If you found a post useful then please "Give Kudos" at the bottom of my post, so that this information can benefit others.
Si esto mensaje le ha ayudado, por favor haga clic en "Aceptar como solución". Si encuentra un mensaje útil, por favor "Da Kudos" al final del mensaje, por lo que esta información puede beneficiar a otros.
I am not a Skype employee. No soy un empleado de Skype.

FROM MODERATOR
Always start your own topic please. Thead divided and repositioned.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
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    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
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