Re: Lumia 520 problems

Topic: Mental & emotional harassment by Nokia Care of my City regarding lumia 520!
I am Abhishek Rawat, residing at 101, Balaram Dey Street, Kolkata-700006, Mob:9XXXXXXXXX.
I bought a Nokia Lumia 520(IMEI-358106053448414) on 8-8-2013, Bill No.- P/0813/00863 from Limton Pvt Limited-13 & 14 B.B.D Bag, Kolkata-700001, Mob: 9830111191
2 Months ago i have given the mobile for Amber Software Update at Nokia Care near my house, Satya Telecare, 229 Chittaranjan Avenue, Kolkata - 700006 Mob:9831823566,9831313307.
All was fine till 2 Days ago dated 17/12/13, my phone stopped taking charge then i went to a Nokia Care near my friend's home at 81A , S P Mukherjee Road, Kolkata-700026, Phone : 9831548088, they inspected my phone and after some time a guy came out and said my phone has been opened before and it is tampered, so your warranty is void!
You will have to pay 1000rs repairing charge for it. As my phone is in new condition and in warranty, there is no question of repairing my phone outside Nokia Care, i m in a fix right now!
I will be complaining to Consumer Forum(www.wbconsumers.gov.in) against Both the Nokia Care Centers (where i have given my phone for inspection) & also Nokia India that is you for allowing these dishonest offices of Nokia Care to fool and harass common people.
Thanking You,
Abhishek Rawat
Kolkata- West Bengal
+91-9XXXXXXXXX
A Harassed-Nokia Fan.
[Email address:[email protected]]
[Phone model:Lumia 520]
[IMEI:XXXXXXXXXXXXXXX]
[Additional info:Windows 8 mobile, Amber updated]
[Country:INDIA]
[Language:English]
Moderator's Note: Personal information provided in the post were removed as it's not advised to post such in a public forum.
Attachments:
WP_20130812_006.jpg ‏977 KB

Apologies, but we strongly suggest contacting your local Nokia support for any unresolved issues concerning the device or for any unpleasant experience you had with the Care Center.
http://www.nokia.com/in-en/support/contact/
If possible, a visit to another Nokia Care Center to have the phone re-assessed is what we also advise.

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