Re: Machine-check exception (blue screen of death) on new computer

Okay. I'll call customer support during business hours to see if they can help fix my issue. I hope I do not have to ship the computer off somewhere for repairs because I'm leaving for college soon and I NEED this computer. By opening the laptop and ch...

I understand your frustration, but don't grab the hammer just yet.
BIOS stands for Basic Input Output Systems.  The BIOS is a utility which enables you to make changes to the system preferences such as which drive to boot from first, or options associa...

Similar Messages

  • Frequent Blue Screen of Death on New Computer

    I had a computer made by a private company here in Chennai.  I searched for Crash Dump and put the results in my DropBox public folder.  I hope you can help me solve this problem.
    Link to dropbox folder....
    https://www.dropbox.com/sh/43zewairw83ku1u/_FYHRlqDBu/Blue%20Screen

    These crashes were related to memory corruption (probably caused by a driver). 
    Please run this test to find which driver is causing the problem.  
    Driver verifier (for complete directions see our wiki here)
    If you are overclocking (pushing the components beyond their design) you should revert to default at least until the crashing is solved. If you don't
    know what it is you probably are not overclocking.
    Advice offered in good faith. It is your decision to implement same. Wanikiya and Dyami - Team ZigZag

  • Windows "Blue screen of Death" when booting computer attached to LabVIEW PXI realtime system

    Good Morning (at least in the western hemisphere)!
         I'm having a problem on two test systems where intermittently, at least on one machine, I get a Windows "Blue Screen of Death" error message when booting the machine connected to a PXI RT system. I reloaded the RT systems software yesterday (LV RT 7.1.1, NI-VISA 3.3.1) and am having this problem on two different setups, two laptops, two PXI chassis. Our short term work around has been to boot with the network cable removed at one end or the other, but these are the baseline models for a larger test system in the design/construction stage that will not be used by knowledgeable engineers but by (probably more knowledgeable!) technicians.  Any ideas would be a help
    Thanks again,
    Putnam
    Certified LabVIEW Developer
    Senior Test Engineer
    Currently using LV 6.1-LabVIEW 2012, RT8.5
    LabVIEW Champion

    Blue screens are almost always caused by drivers and not by applications, so chances are there's a problem on the driver level.  The crash log file will be instrumental to diagnosing this problem.
    Turn on the crash event logging as described in this Microsoft KB:
    http://support.microsoft.com/kb/314084/EN-US/
    ...and then post the details from the crash found in the Windows Event Viewer here. That will help us narrow the problem down.
    --Paul Mandeltort
    Automotive and Industrial Communications Product Marketing

  • Blue screen of death on newer versions of skype (n...

    Even the attempt to install 6.21.0.104, Blue screens my laptop. After three blue screens and the following recovery screens, I cannot put this poor laptop through many more of these. There is no reason that Skype should cause a system failure of this kind. (Or possible failure because blue screens are suposedly prevention measures to ya know... prevent damage.) Although its still causing damage. 
    Tried reinstalling, tried different version, and tried other various things involving other programs and firewall settings. Nothing works.
    I am attempting to install an offline installer for 6.14. Hopefully it works and doesn't destroy this laptop. 

    Yeah I meant to do that part. I was able to instal the older version but attempting to run it has the same blue screen result. I even tried running it in safemode. However, it errors out of skype. Does not provide me with any error codes either, but its better than a blue screen.
    I assume that something in the newest version messed up the computer somehow, I just don't have time at this very moment to go search it out and deal with it. Just ridiculous that Skype would mess up that badly. 
    Attachments:
    DxDiag.zip ‏8 KB
    screenshot skype broken.jpg ‏207 KB

  • Blue Screen of Death on New Macbook Pro 13 Inch a blue

    My macbook pro 13 Inch is a week old, and so far it has been freezing, with just a blue or yellow screen about twice per day. I'm using an external monitor as well as the laptop screen. I have to re-set (restart) the computer. There is an EFI firmware update available to correct a problem with the 15 and 17 inch versions not responding, but I'm assuming that that isn't appropriate for my 13 inch.
    Anyone have any ideas?

    AASP is an Apple Authorized Service Provider. To locate one in your area please follow this site:
    https://selfsolve.apple.com/GetWarranty.do
    Regards,
    Roger

  • N97, blue screen of death when connected to PC

    I recently had my phone in to have the touch screen fixed. Today I tried to connect it to my PC using the USB for the first time since getting it back, after adding a few music albums to the mass storage I keep getting the blue screen of death on my computer.
    Now I have checked for any PC related problems but have found nothing that could be causing this apart from the phone.
    Has anyone had this problem or know of a solution?

    Not had the problem, but assuming your phone is in PC Suite mode, try removing all nokia/ovi software and re-installing the latest version. If in Mass Storage mode, can't see how phone can affect computer, it's just and external hard drive and shouldn't be any different to plugging in a usb memory stick !
    Also it could be pure coincidence and your computer may have just developed a fault ?
    Good Luck
    If I have helped at all, a click on the White Star is always appreciated :
    you can also help others by marking 'accept as solution' 

  • Blue Screen of Death when I try to install Leopard drivers.

    So, I've been able to use Boot Camp to install Windows XP, SP 2 on my new 20-inch aluminum iMac. This is the same version (same disk, in fact) of Windows that I installed on my old 17-inch iMac, and it worked perfectly then.
    After I finish the Windows installation, and put the Leopard disk in to install the drivers, nothing happens. No Autoplay. When I go into My Computer, and double-click on the cd, the installation process starts. After cycling through 4 drivers, I get the blue screen of death and the computer reboots.
    When everything restarts, Windows tells me that I suffered an error. I can't send an error report off, because Windows won't acknowledge my wireless internet connection yet, without the Apple drivers.
    I've tried to transfer the Boot Camp 2.1 update to the Windows partition via 2g flash drive, and no luck. Trying to run the update doesn't do anything, the icon simply lights up for a moment and then un-highlights. Nothing happens.
    I'm really confused, I didn't have ANY problems like this on my last iMac. Any help anyone might have would be greatly appreciated.

    There IS another way to try this.
    Boot to Windows and right-click My Computer or My Documents and open as "explore". Insert the Leopard disk. If it offers to install STOP it. Click on the LEFT side the plus sign next to the machine's DVD drive icon (the reason we opened the "explore" style directory). The Boot Camp files are now passive but exposed. Next right click My Computer and click properties. Next hardware and then device manager. Now you can one-by-one install the drivers using Windows hardware wizard. You might even want to drag the contents of the Leopard disk (drivers) right on to your (Windows) "desktop". In device manager open Human Interface Devices - you will find Apple Keyboard or whatever an iMac has there. Rightclick and hit Update Driver - the Wizard opens. Click 'no - not this time' and continue. Click 'install from a specific location' and continue. Next the Wizard gives you a 'browse location' option. Just click around until you locate the Boot Camp drivers in your disk or desktop and proceed - it will update, I promise you.

  • Satellite A105-S4284 gets Blue Screen of Death when coming out of standby

    MySatellite A105-S4284 runnings Windows XP gets a BSOD after coming out of standby or hibernation. With standby, I'll see the login screen where I enter my password, and then it may show the desktop background or even the open app (Outlook or Word, typically) for a second, afterwhich the BSOC appears. For weeks I was getting a black screen sporadically after standby. Researched the problem and saw recommendations to update BIOS. So I updated the BIOS to the latest version, and then I started getting blue screens of death rather than a black screen. Thought the problem was McAfee, because I'd get crashes right after McAfee became active in the background, sometimes without going into standby. Cancelled McAfee, took it off with the cleaner, used Avast instead, and that seemed to help. But then BSODs came back. I uninstalled non-essential software, clearned registry with CC Cleaner, freed up more HD space and defragged, ran SpyBot, etc - but I still get the BSOD almost every time I go into standby or hibernate. 
    The stop messages on the BSOD don't show a driver. and all begin with 0x0000007E (0x000000C5, ... and then differ after that.  One recent one followed with 0x804E13D5, 0xAA6B9B8C, 0xAA6B9888). Does that mean anything?
    I've installed Microsoft's debugging tools to look at the dumps after a BSOD. Here is output for two recent crashes. Doesn't point to a driver. NTKRMLMP.exe is what crashes - do I need to replace that from the I386 folder somehow? I did have my Matsu**bleep**a DVD-CD drive suddenly quit a time or two until the computer was restarted. Should I reinstall the DVD driver? Or the graphics driver? Worried that I might break something by doing that. 
    Loading Dump File [C:\WINDOWS\Minidump\Mini030809-02.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 2600.xpsp_sp3_gdr.080814-1236
    Machine Name:
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x805634c0
    Debug session time: Sun Mar  8 16:05:07.187 2009 (GMT-5)
    System Uptime: 0 days 4:22:53.890
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    BugCheck 1000007E, {c0000005, 804e13d5, a9860b8c, a9860888}
    Probably caused by : ntkrnlmp.exe ( nt!ExAllocatePoolWithTag+7a9 )
    Followup: MachineOwner<snip> 
    SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
    This is a very common bugcheck.  <SNIP>
    Arguments:
    Arg1: c0000005, The exception code that was not handled
    Arg2: 804e13d5, The address that the exception occurred at
    Arg3: a9860b8c, Exception Record Address
    Arg4: a9860888, Context Record Address
    Debugging Details:
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
    FAULTING_IP:
    nt!IopfCallDriver+2d
    804e13d5 ff548638        call    dword ptr [esi+eax*4+38h]
    EXCEPTION_RECORD:  a9860b8c -- (.exr 0xffffffffa9860b8c)
    ExceptionAddress: 804e13d5 (nt!IopfCallDriver+0x0000002d)
       ExceptionCode: c0000005 (Access violation)
      ExceptionFlags: 00000000
    NumberParameters: 2
       Parameter[0]: 00000000
       Parameter[1]: 00000070
    Attempt to read from address 00000070
    CONTEXT:  a9860888 -- (.cxr 0xffffffffa9860888)
    eax=0000000e ebx=00000001 ecx=87546020 edx=853fe1a0 esi=00000000 edi=f772471c
    eip=804e13d5 esp=a9860c54 ebp=a9860ca0 iopl=0         nv up ei ng nz ac po nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010292
    nt!IopfCallDriver+0x2d:
    804e13d5 ff548638        call    dword ptr [esi+eax*4+38h] ds:0023:00000070=????????
    Resetting default scope
    CUSTOMER_CRASH_COUNT:  2
    PROCESS_NAME:  System
    ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
    EXCEPTION_PARAMETER1:  00000000
    EXCEPTION_PARAMETER2:  00000070
    READ_ADDRESS:  00000070
    FOLLOWUP_IP:
    nt!ExAllocatePoolWithTag+7a9
    805517b9 e9e4feffff      jmp     nt!ExAllocatePoolWithTag+0x7bf (805516a2)
    BUGCHECK_STR:  0x7E
    DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
    LAST_CONTROL_TRANSFER:  from 804e13d9 to 804e13d5
    STACK_TEXT: 
    a9860c6c 804e13d9 8753d018 853fe1a0 00000000 nt!IopfCallDriver+0x2d
    a9860ccc 805517b9 00000000 00000002 00000000 nt!IopfCallDriver+0x31
    a9860dac 80575723 a9f4533c 00000000 00000000 nt!ExAllocatePoolWithTag+0x7a9
    a9860ddc 804ec6d9 f7720ce2 a9f4533c 00000000 nt!PspSystemThreadStartup+0x34
    00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
    SYMBOL_STACK_INDEX:  2
    SYMBOL_NAME:  nt!ExAllocatePoolWithTag+7a9
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nt
    IMAGE_NAME:  ntkrnlmp.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  48a4044a
    STACK_COMMAND:  .cxr 0xffffffffa9860888 ; kb
    FAILURE_BUCKET_ID:  0x7E_nt!ExAllocatePoolWithTag+7a9
    BUCKET_ID:  0x7E_nt!ExAllocatePoolWithTag+7a9
    Followup: MachineOwner
    0: kd> lmvm nt
    start    end        module name
    804d7000 806ff000   nt       # (pdb symbols)          c:\symbols\ntkrnlmp.pdb\B883868B88CB415A92EC010CF6A115A52\ntkrnlmp.pdb
        Loaded symbol image file: ntkrnlmp.exe
        Mapped memory image file: c:\symbols\ntkrnlmp.exe\48A4044A228000\ntkrnlmp.exe
        Image path: ntkrnlmp.exe
        Image name: ntkrnlmp.exe
        Timestamp:        Thu Aug 14 05:09:14 2008 (48A4044A)
        CheckSum:         0021B760
        ImageSize:        00228000
        File version:     5.1.2600.5657
        Product version:  5.1.2600.5657
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        1.0 App
        File date:        00000000.00000000
        Translations:     0401.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     ntkrnlmp.exe
        OriginalFilename: ntkrnlmp.exe
        ProductVersion:   5.1.2600.5657
        FileVersion:      5.1.2600.5657 (xpsp_sp3_gdr.080814-1236)

    In safe mode it is not possible to standby. That is disabled. Tried to make it possible with Toshiba's power control service, but it is not available. 
    In a new account, the BSOD still occurs. I created a new account, logged out of my account, and went to the new one. Tried standby. It came out of standby for a second and then had the blue screen of death. 
    In checking the event manager, I seen errors shortly before crashes sometimes that involve the CD.
    So I went to Toshiba.com and downloaded the DVD RAM driver and ran it, reinstalling the driver, and then restarted.  I also saw that there was C-Dilla driver in my drivers. I uninstalled the SafeCast program that I think is associated with C-Dilla, moved the C-Dilla driver out of the drivers to a distant folder, unchecked C-Dilla in MSCONFIG so it won't load (it was still there after removing SafeCast), and then reinstarted. So with a new DVD Ram driver and neutering, I hope, of C-Dilla, I tried things again and the system appeared to be crash free - better than it had been. But then a crash occurred - BSOD - and upon restart, the CD locked up, and crashed again. 
    After restarting, there was a new dialog that popped up after Windows launched indicating that there had been an error with SONIC DLA. Before the crash, there was an event n the event viewer:
    My last error comes from the Plug and Play Manager:
    The device 'MAT**bleep**A DVD-RAM UJ-841S' (IDE\CdRomMAT**bleep**A_DVD-RAM_UJ-841S________________1.60____\5&226f6cf2&0&0.0.0) disappeared from the system without first being prepared for removal.
    Hmmm. So things are still vulnerable. Any ideas? Buy new CD drive? Or new computer?

  • Installed 7.4 on WinXP - Blue Screen of Death

    I just installed iTunes 7.4 on my WinXP machine and when it rebooted after the install, I got the blue screen of death prior to getting into Windows. I tried rebooting again and got the same blue screen of death. I reverted back to the last sucessful bootup confoguration, but now iTunes does not work at all (even though Quicktime does work).
    I do not have an old version of iTunes 7.3 so I'm wondering what to do next. I don't want to try to reinstall 7.4 again because I'm afraid it might again give me the blue screen and I might not be able to recover. I have not had a problem EVER with installing any other iTunes version (in the last 3 or 4 years) except this one.
    Any suggestions on how to get iTunes back up working? Should I search for the 7.3 version somewhere (and any suggestions on where to find it would be helpful), or did the 7.4 install wipe out the possibility of installing 7.3 over it?
    Tony

    You can get old versions of iTunes here:
    http://www.oldapps.com/itunes.htm
    Uninstall 7.4 first you might even have to go through this, but I am not sure as 7.4 is so new:
    http://docs.info.apple.com/article.html?artnum=93698
    If you want to investigate the BSOD here is something to get you started:
    Stop Messages
    Post the exact error message. It should be some sort of numbers and text -
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    Stop 0x05 (INVALIDPROCESS_ATTACHATTEMPT)
    Also is a file name mentioned in the error message? If so give the exact file name - this is important as it can really help sort out what's wrong.
    if you're not seeing a blue screen (or just a flash of one), you can use this technique to make hidden blue screens appear:
    1) Open your system control panel (Start->Control Panels->System).
    2) Select the "Advanced" tab.
    3) Click the "Settings" button in the "Startup and Recovery" section
    4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
    There is some general help on Troubleshooting Windows Stop Messages here:
    http://aumha.org/win5/kbestop.htm

  • Audigy 2 Blue screen of death

    Im getting a blue screen of death with the message "Machine Check Exception."  It happened with my K8T, and now with my K8N.  I know it is the audigy 2 because I took it out and used onboard sound and I never got the blue screen anymore.  Put it back in and BSODs are back.  = (

    Quote
    Originally posted by southmike
    Quote
    Originally posted by k3nt
    no I dont have any other PCI devices, but its not a PCI problem, as I had this same problem with my other motherboard.
    it didn't work in the other machine? sounds like the card.
    just for kicks put it in pci slot 2.
    audigy 2 and zs are abut the same, infact i use my audigy2's drive bay on my zs.
    i had a terrivble time getting rid of the drivers though resulting in a complete reinstall
    correct, and when I took the audigy2 out of my system for a week I didnt have one BSOD...
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  • Error 13 = Blue Screen of Death?

    Thought I'd try this board and see if anyone knows anything about 'error 13' and Panther.
    I have been plagued by this error message which pops up whenever I try to print from either of my printers or burn a CD. This all happened after I tried to load a demo version of Adobe Illustrator CS2.
    Over the last day I have tried the following:
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    I do have an external backup drive, which also got corrupted as I tried loading the Adobe Illustrator CS2 on that disk too. Dumb I know...
    So... anyone know what 'error 13' means?
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    Hello Pawel,
    I have looked over the service request you mentioned about acquiring 2 PCIe-6537 at 20MHz sampling rate on all 32 lines. In order to narrow down this issue, I think it would be best to try only acquire from both cards without doing any triggerring etc. Also when performing this test, I would only want to acquire from 8 channels on both cards to see if this reproduces it. If this works, we can slowly add more elements to narrow down what the issue is and make us more effective to solve the problem.
    I also wanted to ask if you have tried this setup on another machine and if it worked.
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    National Instruments
    RF Product Support Engineer

  • Blue Screen of Death When opening iTunes.

    I am at a loss. For the past six months I have been trying to figure out why my computer has a blue screen of death and then restarts "nearly" everytime i open iTunes. The "nearly" is what's driving me nuts because every once in a while it will open ONCE and then start crashing again. I don't even do anything to help it open it just miraculously works every now and then. It even craches the comp when starting iTunes in safe mode. The blue screen error says "Page Fault in non-paged area". iTunes worked fine for months before this randomly started happening. I have tried every solution I have seen, even ones that weren't for my problem. So far I have:
    Manually uninstalled iTunes and QT and reinstalled the standalone QT then iTunes.
    Disabled itunes helper and ipod service before starting.
    Disabling all other services and start-up items.
    Installed current bios and drivers (as far as I can tell)
    Installed current windows installer.
    Updated microsoft products including .net
    Updated Java runtime environment
    Replaced ram
    I have a pentium 4 1.6ghz with soyo mobo and a RAID card(mirrior) set-up. 1 gig of pc133 ram. I can ul the minidump if needed.
    I figured out how to load my podcasts on my ipod manually but I want to get a video ipod so I need itunes. PLEASE HELP!!
      Windows XP  

    there's a few more things worth checking on. but let's also capture a minidump of the crash and send it to someone who can interpret minidumps.
    To set up your machine to capture a minidump, right click on "My Computer", select "Properties", select the "Advanced" tab, select the "Startup and Recovery" Settings button, select "small memory dump" from the popup. When it crashes, look for the MiniDump file. It's usually in the folder "C:\WINDOWS\Minidump" and is called something like Mini<number>-<number>.dmp.
    send it to this email address
    in the email, put the URL to this discussion thread, so that whoever gets it has some context. Also give as much information about the context of the crash (in the email) as you can.
    love, b

  • Blue screen of death on Toshiba P755-S5375 with ADOBE ENCORE CS6

    I recently purchased a new laptop and installed Adobe Master Collection CS6.  I purchased the laptop for video capture and editing, as well as for blu-ray authoring. 
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    Logitec USB 2.0/3.0 Bus powered portable bluray drive unit, LBD-PME6U3VBK
    PIONEER BD-RW BDR-TD05 USB Device
    Driver: 6.1.7601.17514
    C:\windows\system32\DRIVERS\cdrom.sys
    \windows\system32\Drivers\PXHlpa64.sys
    \windows\system32\DRIVERS\tdcmdpst.sys
    \windows\SysWOW64\drivers\Afc.sys
    Renesas USB 3.0 driver also installed
    The computer specs are as follows:
    Manufacturer: Toshiba
    Manufacturer Part Number: PSAY1U-05U027
    Product Line: Satellite
    Product Series: P755
    Product Model: P755-S5375
    Product Name: Satellite P755-S5375 Notebook
    Product Type: Notebook
    Processor Manufacturer: Intel
    Processor Type: Core i7
    Processor Model: i7-2670QM
    Processor Speed: 2.20 GHz
    Processor Core: Quad-core (4 Core)
    Cache: 6 MB
    Chipset Manufacturer: Intel
    Chipset Model: HM65 Express
    Standard Memory: 4 GB
    Memory Technology: DDR3 SDRAM
    Memory Standard: DDR3-1333/PC3-10600
    Number of Total Memory Slots: 2
    Hard Drive Capacity: 500 GB
    Screen Size: 15.6"
    Display Screen Type: Active Matrix TFT Color LCD
    Aspect Ratio: 16:9
    Screen Mode: WXGA
    Backlight Technology: LED
    Screen Resolution: 1366 x 768
    Graphics Controller Manufacturer: Intel
    Graphics Controller Model: HD 3000
    Graphics Memory Capacity: 1.65 GB
    Graphics Memory Accessibility: Shared
    Ethernet Technology: Fast Ethernet
    Wi-Fi: Yes
    Wi-Fi Standard: IEEE 802.11b/g/n
    Webcam: Yes
    Operating System: Genuine Windows 7 Home Premium with SP1
    Operating System Architecture: 64-bit
    Pointing Device Type: TouchPad
    Number of Cells: 6-cell
    Battery Chemistry: Lithium Ion (Li-Ion)
    Width: 15.0"
    Depth: 9.8"
    Weight (Approximate): 5.40 lb
    Package Contents:
    Satellite P755-S5375 Notebook
    Lithium Ion Battery
    AC Adapter
    Green Compliant: Yes
    Green Compliance Certificate/Authority: RoHS
    Installed programs:
    Name                                                            Version          
    Microsoft Application Error Reporting                           12.0.6015.5000   
    Microsoft Office Click-to-Run 2010                              14.0.4763.1000   
    Microsoft Office 2010                                           14.0.4763.1000   
    Windows Live Essentials                                         15.4.3502.0922   
    Apple Application Support                                       2.1.7            
    Windows Live Writer                                             15.4.3502.0922   
    Microsoft_VC90_MFCLOC_x86                                       1.00.0000        
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148  9.0.30729.4148   
    TOSHIBA Web Camera Application                                  2.0.3.3          
    Windows Live Messenger                                          15.4.3538.0513   
    Microsoft_VC90_CRT_x86                                          1.00.0000        
    Google Toolbar for Internet Explorer                            1.0.0            
    Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219     10.0.40219       
    Microsoft Visual C++ 2005 Redistributable (x64)                 8.0.61000        
    Microsoft SQL Server 2005 Compact Edition [ENU]                 3.1.0000         
    Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219     10.0.40219       
    Toshiba Online Backup                                           2.0.0.31         
    TOSHIBA ReelTime                                                1.7.21.64        
    Windows Live Remote Client Resources                            15.4.5722.2      
    Windows Live SOXE Definitions                                   15.4.3502.0922   
    Adobe AIR                                                       3.1.0.4880       
    Windows Live Mesh ActiveX Control for Remote Connections        15.4.5722.2      
    Windows Live Communications Platform                            15.4.3502.0922   
    Windows Live Movie Maker                                        15.4.3502.0922   
    Apple Software Update                                           2.1.3.127        
    Windows Live UX Platform Language Pack                          15.4.3508.1109   
    Windows Live Photo Gallery                                      15.4.3502.0922   
    bl                                                              1.0.0            
    Windows Live Mail                                               15.4.3502.0922   
    Java(TM) 6 Update 25                                            6.0.250          
    MSVCRT_amd64                                                    15.4.2862.0708   
    TOSHIBA Face Recognition                                        3.1.17.64        
    ph                                                              1.0.0            
    Adobe Widget Browser                                            2.0.348          
    Windows Live Writer                                             15.4.3502.0922   
    Mesh Runtime                                                    15.4.5722.2      
    TOSHIBA Supervisor Password                                     1.63.51.2C       
    Adobe Acrobat X Pro - English, Fran軋is, Deutsch                10.1.1           
    Adobe Reader X MUI                                              10.0.0           
    TOSHIBA Media Controller Plug-in                                1.0.7.5          
    Windows Live Photo Gallery                                      15.4.3502.0922   
    Windows Live Photo Common                                       15.4.3502.0922   
    Label@Once 1.0                                                  1.0              
    PDF Settings CS6                                                11.0             
    Toshiba Book Place                                              2.2.7530         
    Windows Live PIMT Platform                                      15.4.3508.1109   
    TOSHIBA Wireless LAN Indicator                                  1.0.5            
    D3DX10                                                          15.4.2368.0902   
    Utility Common Driver                                           1.0.52.3C        
    Junk Mail filter update                                         15.4.3502.0922   
    Windows Live Movie Maker                                        15.4.3502.0922   
    TOSHIBA HDD/SSD Alert                                           3.1.64.9         
    Windows Live Remote Service                                     15.4.5722.2      
    Toshiba App Place                                               1.0.6.3          
    Windows Live Mesh                                               15.4.3502.0922   
    Windows Live Language Selector                                  15.4.3538.0513   
    QuickTime                                                       7.72.80.56       
    Renesas Electronics USB 3.0 Host Controller Driver              2.0.34.0         
    TOSHIBA Value Added Package                                     1.6.1.64         
    Microsoft_VC80_CRT_x86                                          8.0.50727.4053   
    Google Update Helper                                            1.3.21.111       
    TOSHIBA HDD Protection                                          2.2.2.15         
    7-Zip 9.20 (x64 edition)                                        9.20.00.0        
    TOSHIBA PC Health Monitor                                       1.7.9.64         
    Windows Live Mail                                               15.4.3502.0922   
    Adobe Help Manager                                              4.0.244          
    MSVCRT                                                          15.4.2862.0708   
    Windows Live Remote Client                                      15.4.5722.2      
    Blackmagic ATEM Switchers                                       3.0.1.0          
    Microsoft_VC90_MFC_x86                                          1.00.0000        
    Windows Live Photo Common                                       15.4.3502.0922   
    Windows Live ID Sign-in Assistant                               7.250.4232.0     
    Microsoft Visual C++ 2005 Redistributable                       8.0.61001        
    Windows Live Messenger                                          15.4.3538.0513   
    Windows Live Mesh                                               15.4.3502.0922   
    Windows Live Writer                                             15.4.3502.0922   
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148  9.0.30729.4148   
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17    9.0.30729        
    TOSHIBA Hardware Setup                                          1.63.1.37C       
    Microsoft Silverlight                                           4.0.50401.0      
    PlayReady PC Runtime x86                                        1.3.0            
    Intel(R) WiDi                                                   2.1.41.0         
    Windows Live MIME IFilter                                       15.4.3502.0922   
    TOSHIBA Flash Cards Support Utility                             1.63.0.12C       
    TOSHIBA eco Utility                                             1.3.5.64         
    Windows Live UX Platform                                        15.4.3502.0922   
    TOSHIBA Wireless Display Monitor                                1.0.1            
    Debugging Tools for Windows (x64)                               6.12.2.633       
    Windows Live Remote Service Resources                           15.4.5722.2      
    Windows Live Writer Resources                                   15.4.3502.0922   
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17    9.0.30729        
    Intel(R) PROSet/Wireless WiFi Software                          14.01.1000       
    Windows Live Installer                                          15.4.3502.0922   
    TOSHIBA Disc Creator                                            2.1.0.11 for x64 
    PlayReady PC Runtime amd64                                      1.3.0            
    Windows Live SOXE                                               15.4.3502.0922   
    Java Auto Updater                                               2.0.4.1          
    TOSHIBA Bulletin Board                                          1.6.08.64        
    Crash details:
    Problem signature:
      Problem Event Name:            BlueScreen
      OS Version:                           6.1.7601.2.1.0.768.3
      Locale ID:                              1041
    Additional information about the problem:
      BCCode:                               d1
      BCP1:                                   0000000000000001
      BCP2:                                   0000000000000002
      BCP3:                                   0000000000000008
      BCP4:                                   0000000000000001
      OS Version:                           6_1_7601
      Service Pack:                        1_0
      Product:                                768_1
    Files that help describe the problem:
      C:\Windows\Minidump\090312-28516-01.dmp
      C:\Users\xxx\AppData\Local\Temp\WER-62696-0.sysdata.xml
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\windows\system32\en-US\erofflps.txt
    DMP file details
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Machine Name:
    Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03048670
    Debug session time: Mon Sep  3 02:27:16.190 2012 (UTC + 9:00)
    System Uptime: 0 days 0:06:50.096
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    *                        Bugcheck Analysis                                    *
    Use !analyze -v to get detailed debugging information.
    BugCheck D1, {1, 2, 8, 1}
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
    Followup: MachineOwner
    0: kd> !analyze -v
    *                        Bugcheck Analysis                                    *
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000001, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
    Arg4: 0000000000000001, address which referenced memory
    Debugging Details:
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b2100
     0000000000000001
    CURRENT_IRQL:  2
    FAULTING_IP:
    +6130613031313361
    00000000`00000001 ??              ???
    PROCESS_NAME:  System
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    TRAP_FRAME:  fffff80000b9c740 -- (.trap 0xfffff80000b9c740)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff80000b9c801 rbx=0000000000000000 rcx=fffffa8004586618
    rdx=fffff80000b9c8d8 rsi=0000000000000000 rdi=0000000000000000
    rip=0000000000000001 rsp=fffff80000b9c8d0 rbp=0000892fc0ba4327
     r8=fffff80000b9c8d0  r9=0000000000000000 r10=0000000004216094
    r11=000000005e040600 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    00000000`00000001 ??              ???
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff80002e82769 to fffff80002e831c0
    FAILED_INSTRUCTION_ADDRESS:
    +6130613031313361
    00000000`00000001 ??              ???
    STACK_TEXT: 
    fffff800`00b9c5f8 fffff800`02e82769 : 00000000`0000000a 00000000`00000001 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
    fffff800`00b9c600 fffff800`02e813e0 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`00b9c740 00000000`00000001 : 00000000`00000000 00000000`5e040600 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
    fffff800`00b9c8d0 00000000`00000000 : 00000000`5e040600 00000000`00000000 00000000`00000000 00000000`080e8118 : 0x1
    STACK_COMMAND:  kb
    FOLLOWUP_IP:
    nt!KiPageFault+260
    fffff800`02e813e0 440f20c0        mov     rax,cr8
    SYMBOL_STACK_INDEX:  2
    SYMBOL_NAME:  nt!KiPageFault+260
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nt
    IMAGE_NAME:  ntkrnlmp.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  4fa390f3
    FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
    BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
    Followup: MachineOwner

    Satellite A215-S7422 
    We need to know the Stop code on the blue screen. If there is a file name mentioned, we want that too.
    You can prevent the rapid disappearance of the blue screen during a normal boot by choosing this at the F8 Startup menu.
       Disable automatic restart on system failure
    -Jerry

  • X200 Tablet - Wacom Pen Blue Screen of Death on Windows 7

    Hello...hopefully someone can help & point me in the right direction...I have a Lenovo x200 tablet PC (Stylus Only Version) - and recently installed Windows 7 Professional (64bit)
    The OS install went perfectly...Once installed, I did all the Systems Updates for Windows 7, including all the updates for Lenovo using System Update 4.01.....However, I have an issue that I cannot seem to figure out...
    PROBLEM # 1
    The biggest issue I now face is, whenever I put the Digitized Pen next to the Tablet Screen within 2 seconds I get the 'Blue Screen of Death'....and it automatically Reboots....This ONLY happens when I touch the Pen to the screen....
    I uninstalled the 'Wacom Drivers' - within the Device Manager, which i assume were installed by the system update(s)....After, uninstalling the issue of the 'Blue Screen' from happening when the pen touches the screen is gone.....However, I have no way of being able to use the Pen...it does not show any cursor or inking....Is there a specific DRIVER that I should be installing on my own to make this work properly - without getting the 'Blue Screen of Death' each time?....I really need some guidance on this issue. 
    PROBLEM # 2
    My Second issue, which is suddenly occured after day 2 of installing updates is the Lenovo System Update 4.01 -- Suddenly, after working on day 1 - now, whenever i try to 'Check New Updates' i get a popup that says "An error was detected with the Package catalog for your system on the System Update Server. Please contact the Support Center".
    I called techical support on the phone - and they made it seem like this was not their problem and they could not help me...The odd thing is, that this was working before, and now all of sudden it doesnt work...
    If someone can please advise me on what to do, especially with the Pen Driver problem, I would greatly appreciate it....Thanks!
    Solved!
    Go to Solution.

    **FIXED IT** TWICE!
    I've been messing with this on multiple machines at my school.
    I was getting the BSOD, "no tablet installed" all that good stuff.
    I installed this, that and the other thing.
    After testing another machine, I read something in the BSOD that caught my attention.
    It mentions resetting the cache of the BIOS. I wasn't sure what that meant, or how to do it.
    But I was able to get into the BIOS (F1 on the Lenovo splash screen) and I just tapped F9 (load default Bios options -paraphrasing) Then I hit ESC- it prompts to save the settings, agree and let the computer continue to boot.
    I was able to test the Pen at the login screen. Just repeated this process on another X200 computer and it worked again.
    Try it.
    Good luck!

  • Blue screen of death when building blu-ray in Encore CS6

    I recently purchased a new laptop and installed Adobe Master Collection CS6.  I purchased the laptop for video capture and editing, as well as for blu-ray authoring. 
    Unfortunately, although the computer and software works fine for video capture and editing, I am unable to author a blu-ray.  For authoring, I am using Adobe’s Encore CS6.  After checking and previewing my creation, I attempt to build to disc using Encore.  About 2 seconds after clicking the build disc in Encore, I get the “blue screen of death” (BSOD).  This happens every time I try to build to blu-ray (only blu-ray has this issue; I am able to build to a DVD).  I am using an external blu-ray drive on USB 3.0.  
    I am using Encore version 6.0.0.492
    Here are the blu-ray drive specs:
    Logitec USB 2.0/3.0 Bus powered portable bluray drive unit, LBD-PME6U3VBK
    PIONEER BD-RW BDR-TD05 USB Device
    Driver: 6.1.7601.17514
    C:\windows\system32\DRIVERS\cdrom.sys
    \windows\system32\Drivers\PXHlpa64.sys
    \windows\system32\DRIVERS\tdcmdpst.sys
    \windows\SysWOW64\drivers\Afc.sys
    Renesas USB 3.0 driver also installed
    The computer specs are as follows:
    §  Manufacturer: Toshiba
    §  Manufacturer Part Number: PSAY1U-05U027
    §  Product Line: Satellite
    §  Product Series: P755
    §  Product Model: P755-S5375
    §  Product Name: Satellite P755-S5375 Notebook
    §  Product Type: Notebook
    §  Processor Manufacturer: Intel
    §  Processor Type: Core i7
    §  Processor Model: i7-2670QM
    §  Processor Speed: 2.20 GHz
    §  Processor Core: Quad-core (4 Core)
    §  Cache: 6 MB
    §  Chipset Manufacturer: Intel
    §  Chipset Model: HM65 Express
    §  Standard Memory: 4 GB
    §  Memory Technology: DDR3 SDRAM
    §  Memory Standard: DDR3-1333/PC3-10600
    §  Number of Total Memory Slots: 2
    §  Hard Drive Capacity: 500 GB
    §  Screen Size: 15.6"
    §  Display Screen Type: Active Matrix TFT Color LCD
    §  Aspect Ratio: 16:9
    §  Screen Mode: WXGA
    §  Backlight Technology: LED
    §  Screen Resolution: 1366 x 768
    §  Graphics Controller Manufacturer: Intel
    §  Graphics Controller Model: HD 3000
    §  Graphics Memory Capacity: 1.65 GB
    §  Graphics Memory Accessibility: Shared
    §  Ethernet Technology: Fast Ethernet
    §  Wi-Fi: Yes
    §  Wi-Fi Standard: IEEE 802.11b/g/n
    §  Webcam: Yes
    §  Operating System: Genuine Windows 7 Home Premium with SP1
    §  Operating System Architecture: 64-bit
    §  Pointing Device Type: TouchPad
    §  Number of Cells: 6-cell
    §  Battery Chemistry: Lithium Ion (Li-Ion)
    §  Width: 15.0"
    §  Depth: 9.8"
    §  Weight (Approximate): 5.40 lb
    §  Package Contents:
    §  Satellite P755-S5375 Notebook
    §  Lithium Ion Battery
    §  AC Adapter
    §  Green Compliant: Yes
    §  Green Compliance Certificate/Authority: RoHS
    Installed programs:
    Name                                                            Version          
    Microsoft Application Error Reporting                           12.0.6015.5000   
    Microsoft Office Click-to-Run 2010                              14.0.4763.1000   
    Microsoft Office 2010                                           14.0.4763.1000   
    Windows Live Essentials                                         15.4.3502.0922   
    Apple Application Support                                       2.1.7            
    Windows Live Writer                                             15.4.3502.0922   
    Microsoft_VC90_MFCLOC_x86                                       1.00.0000        
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148  9.0.30729.4148   
    TOSHIBA Web Camera Application                                  2.0.3.3          
    Windows Live Messenger                                          15.4.3538.0513   
    Microsoft_VC90_CRT_x86                                          1.00.0000        
    Google Toolbar for Internet Explorer                            1.0.0            
    Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219     10.0.40219       
    Microsoft Visual C++ 2005 Redistributable (x64)                 8.0.61000        
    Microsoft SQL Server 2005 Compact Edition [ENU]                 3.1.0000         
    Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219     10.0.40219       
    Toshiba Online Backup                                           2.0.0.31         
    TOSHIBA ReelTime                                                1.7.21.64        
    Windows Live Remote Client Resources                            15.4.5722.2      
    Windows Live SOXE Definitions                                   15.4.3502.0922   
    Adobe AIR                                                       3.1.0.4880       
    Windows Live Mesh ActiveX Control for Remote Connections        15.4.5722.2      
    Windows Live Communications Platform                            15.4.3502.0922   
    Windows Live Movie Maker                                        15.4.3502.0922   
    Apple Software Update                                           2.1.3.127        
    Windows Live UX Platform Language Pack                          15.4.3508.1109   
    Windows Live Photo Gallery                                      15.4.3502.0922   
    bl                                                              1.0.0            
    Windows Live Mail                                               15.4.3502.0922   
    Java(TM) 6 Update 25                                            6.0.250          
    MSVCRT_amd64                                                    15.4.2862.0708   
    TOSHIBA Face Recognition                                        3.1.17.64        
    ph                                                              1.0.0            
    Adobe Widget Browser                                            2.0.348          
    Windows Live Writer                                             15.4.3502.0922   
    Mesh Runtime                                                    15.4.5722.2      
    TOSHIBA Supervisor Password                                     1.63.51.2C       
    Adobe Acrobat X Pro - English, Fran軋is, Deutsch                10.1.1           
    Adobe Reader X MUI                                              10.0.0           
    TOSHIBA Media Controller Plug-in                                1.0.7.5          
    Windows Live Photo Gallery                                      15.4.3502.0922   
    Windows Live Photo Common                                       15.4.3502.0922   
    Label@Once 1.0                                                  1.0              
    PDF Settings CS6                                                11.0             
    Toshiba Book Place                                              2.2.7530         
    Windows Live PIMT Platform                                      15.4.3508.1109   
    TOSHIBA Wireless LAN Indicator                                  1.0.5            
    D3DX10                                                          15.4.2368.0902   
    Utility Common Driver                                           1.0.52.3C        
    Junk Mail filter update                                         15.4.3502.0922   
    Windows Live Movie Maker                                        15.4.3502.0922   
    TOSHIBA HDD/SSD Alert                                           3.1.64.9         
    Windows Live Remote Service                                     15.4.5722.2      
    Toshiba App Place                                               1.0.6.3          
    Windows Live Mesh                                               15.4.3502.0922   
    Windows Live Language Selector                                  15.4.3538.0513   
    QuickTime                                                       7.72.80.56       
    Renesas Electronics USB 3.0 Host Controller Driver              2.0.34.0         
    TOSHIBA Value Added Package                                     1.6.1.64         
    Microsoft_VC80_CRT_x86                                          8.0.50727.4053   
    Google Update Helper                                            1.3.21.111       
    TOSHIBA HDD Protection                                          2.2.2.15         
    7-Zip 9.20 (x64 edition)                                        9.20.00.0        
    TOSHIBA PC Health Monitor                                       1.7.9.64         
    Windows Live Mail                                               15.4.3502.0922   
    Adobe Help Manager                                              4.0.244          
    MSVCRT                                                          15.4.2862.0708   
    Windows Live Remote Client                                      15.4.5722.2      
    Blackmagic ATEM Switchers                                       3.0.1.0          
    Microsoft_VC90_MFC_x86                                          1.00.0000        
    Windows Live Photo Common                                       15.4.3502.0922   
    Windows Live ID Sign-in Assistant                               7.250.4232.0     
    Microsoft Visual C++ 2005 Redistributable                       8.0.61001        
    Windows Live Messenger                                          15.4.3538.0513   
    Windows Live Mesh                                               15.4.3502.0922   
    Windows Live Writer                                             15.4.3502.0922   
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148  9.0.30729.4148   
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17    9.0.30729        
    TOSHIBA Hardware Setup                                          1.63.1.37C       
    Microsoft Silverlight                                           4.0.50401.0      
    PlayReady PC Runtime x86                                        1.3.0            
    Intel(R) WiDi                                                   2.1.41.0         
    Windows Live MIME IFilter                                       15.4.3502.0922   
    TOSHIBA Flash Cards Support Utility                             1.63.0.12C       
    TOSHIBA eco Utility                                             1.3.5.64         
    Windows Live UX Platform                                        15.4.3502.0922   
    TOSHIBA Wireless Display Monitor                                1.0.1            
    Debugging Tools for Windows (x64)                               6.12.2.633       
    Windows Live Remote Service Resources                           15.4.5722.2      
    Windows Live Writer Resources                                   15.4.3502.0922   
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17    9.0.30729        
    Intel(R) PROSet/Wireless WiFi Software                          14.01.1000       
    Windows Live Installer                                          15.4.3502.0922   
    TOSHIBA Disc Creator                                            2.1.0.11 for x64 
    PlayReady PC Runtime amd64                                      1.3.0            
    Windows Live SOXE                                               15.4.3502.0922   
    Java Auto Updater                                               2.0.4.1          
    TOSHIBA Bulletin Board                                          1.6.08.64        
    Crash details:
    Problem signature:
      Problem Event Name:            BlueScreen
      OS Version:                           6.1.7601.2.1.0.768.3
      Locale ID:                              1041
    Additional information about the problem:
      BCCode:                               d1
      BCP1:                                   0000000000000001
      BCP2:                                   0000000000000002
      BCP3:                                   0000000000000008
      BCP4:                                   0000000000000001
      OS Version:                           6_1_7601
      Service Pack:                        1_0
      Product:                                768_1
    Files that help describe the problem:
      C:\Windows\Minidump\090312-28516-01.dmp
      C:\Users\xxx\AppData\Local\Temp\WER-62696-0.sysdata.xml
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\windows\system32\en-US\erofflps.txt
    DMP file details
    Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
    Machine Name:
    Kernel base = 0xfffff800`02e04000 PsLoadedModuleList = 0xfffff800`03048670
    Debug session time: Mon Sep  3 02:27:16.190 2012 (UTC + 9:00)
    System Uptime: 0 days 0:06:50.096
    Loading Kernel Symbols
    Loading User Symbols
    Loading unloaded module list
    *                        Bugcheck Analysis                                    *
    Use !analyze -v to get detailed debugging information.
    BugCheck D1, {1, 2, 8, 1}
    *** WARNING: Unable to verify timestamp for win32k.sys
    *** ERROR: Module load completed but symbols could not be loaded for win32k.sys
    Probably caused by : ntkrnlmp.exe ( nt!KiPageFault+260 )
    Followup: MachineOwner
    0: kd> !analyze -v
    *                        Bugcheck Analysis                                    *
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000001, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000008, value 0 = read operation, 1 = write operation
    Arg4: 0000000000000001, address which referenced memory
    Debugging Details:
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b2100
    0000000000000001
    CURRENT_IRQL:  2
    FAULTING_IP:
    +6130613031313361
    00000000`00000001 ??              ???
    PROCESS_NAME:  System
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    BUGCHECK_STR:  0xD1
    TRAP_FRAME:  fffff80000b9c740 -- (.trap 0xfffff80000b9c740)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff80000b9c801 rbx=0000000000000000 rcx=fffffa8004586618
    rdx=fffff80000b9c8d8 rsi=0000000000000000 rdi=0000000000000000
    rip=0000000000000001 rsp=fffff80000b9c8d0 rbp=0000892fc0ba4327
    r8=fffff80000b9c8d0  r9=0000000000000000 r10=0000000004216094
    r11=000000005e040600 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei ng nz na pe nc
    00000000`00000001 ??              ???
    Resetting default scope
    LAST_CONTROL_TRANSFER:  from fffff80002e82769 to fffff80002e831c0
    FAILED_INSTRUCTION_ADDRESS:
    +6130613031313361
    00000000`00000001 ??              ???
    STACK_TEXT: 
    fffff800`00b9c5f8 fffff800`02e82769 : 00000000`0000000a 00000000`00000001 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
    fffff800`00b9c600 fffff800`02e813e0 : 00000000`00000002 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff800`00b9c740 00000000`00000001 : 00000000`00000000 00000000`5e040600 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x260
    fffff800`00b9c8d0 00000000`00000000 : 00000000`5e040600 00000000`00000000 00000000`00000000 00000000`080e8118 : 0x1
    STACK_COMMAND:  kb
    FOLLOWUP_IP:
    nt!KiPageFault+260
    fffff800`02e813e0 440f20c0        mov     rax,cr8
    SYMBOL_STACK_INDEX:  2
    SYMBOL_NAME:  nt!KiPageFault+260
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nt
    IMAGE_NAME:  ntkrnlmp.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  4fa390f3
    FAILURE_BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
    BUCKET_ID:  X64_0xD1_CODE_AV_BAD_IP_nt!KiPageFault+260
    Followup: MachineOwner

    Create an ISO (Encore) or folder on your hard drive (Encore or Premiere Elements) and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
    Imgburn will read the ACTUAL disc brand from the disc, which is not always the same as the box label (Memorex is notorious for buying "anything" and putting it inside a Memorex box)
    When you write to disc with Imgburn, use the SLOWEST possible speed setting, so your burner has the best chance to create "good, well formed" laser burn holes... since no player is required to read a burned disc, having a "good" one from a high quality blank will help

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