Re: Meet the Agents
hi there. i have few problems here past few months. i have a problem with watching nhl on nbc or nhl center ice and other channels that few things take place... i record mhl games most time and to only have it happen when only going into 3rd period then wham it stops!!! with 5 min, another with 3 min and ohh my 12.5 seconds left to tie game it stops! happen to movie i ordered i buy it not rent it.. and i get 60 plus minutes thru out of 90 min movie...same lenght as hockey 3/4 into it it stops vod code 901 127 and 128 then i get the REMINDER!!! changes channels. i had tech call me bout 3 weeks. every day to mention it should not do this with reminder. so i was sent new dvr. i installed it. and same thing happenss except the blocky PIXELS show up all the time still. till new dvr then oddest thing happens. each time i mention something it happens. THE BLOCKS OR FREEZE PIXELS SCREEN COME BACK SOON AS WE HANG UP!!! i mention thankfully it hasnt happen to my good morning america...i woke up and whole monday slot was ditto. no good morning that morning for my show, it was not reckonized just for this day. so fios fans are you ready for this?? big brother is watching thing. fios has home security i dont have cuz i got my own. well i have tech to come out and get this! when they install service it is just 1 guy. this took 2 tech's who disconnected me on phone withmom. but xplain how dvr does change channels when you hit REMINDER BUTTON, the choppy pixels are from another company owned station and movie interruption was odd thing that happened...... this is worst part next here im bout to say. my recording 24/7 just bout inside or out. im always recording...paranoid or not. i had bad things happen to me.....fios like it the home security....what i like to know is i mention i took webcam to show proof of the video of pixels or distorted screen so it dont look like im tryig to lower my bill. but they left and later that night i looked and 3 videos of distorted or pixels on screen GONE AND SO WAS ONE INSIDE THE HOUSE THAT WAS DELETED BUT IN TRASH CAN ON THE SCREEN SO I RETRIEVED THAT 1 ONLY. AND 12:45 & 12;55PM (8AM - 12 APPT) LATE. SO CALLER I.D. TIME ALSO DELETED 1245 AND 1255 FROM MY PHONE. SO ARE WE SAFE? ARE THEY LOOKING? AND IS HOME SECURITY GOOD AFTER SEEING THIS EVENT TAKE PLACE....?? I NEVER DELETE UNLESS I WANT IT GONE as use less recordings. this was something to show proof of my t.v. distortion.
will i have a answer? channel changing, dvr interuptions, pixels on screen, my videos missing. caller i.d. im not woied bout. they got the records. but is big concern.
I routinely extend the recording time on all sporting events by at least 30minutes. They're notoriously innacurate in their timespans, but that's the nature of sporting events.
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The members of the Verizon Technical Support Blog's team are part of an elite group of technicians whose goal is not only to ensure that all our customer's issues and questions are addressed, but to educate our customers on the best ways to take advantage of their Verizon services.
Hello Fishes1,
Here is a link below that will provide what channels are availble to watch streaming.
http://www22.verizon.com/home/fiostv/?CMP=DMC-CVD_ZZ_FT_Z_TV_N_Z001#stream
Shamika_Vz
Verizon Support
Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.
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Wireless and network printing transcript for Meet the Experts
On March 16th, HP hosted its first online chat event on wireless and network printing. Below is a transcript of that session.
I am in the process of planning the next chat event. I would love to hear what topics would interest you, what day of the week and time is best for you, and if you think an hour is too long.
So, if you get a minute, please let me know.
Here's the transcript:
SiobhanF-HP: Welcome! Cameron, Craig, David, and Jim are ready to tackle your questions.
SiobhanF-HP: Just to remind you if you want to ask a question, you must be a member of the HP Support Forums. If you want to join, go here https://passport2.hp.com/hppcf/createuser.do
nc256: Do I need a wireless router to hook up my wireless printer?
CameronL-HP: No, but most people will want to do it this way. You can use a feature called an ad hoc connection to avoid using a router, but it is only covered under an older standard that is slower and less secure. Also, without something to route traffic between the local network and the internet, you cannot get an internet connection. Using a wireless router makes setting up a wireless network easier, and it will generally make the network work better too.
jest1: I've seen some hardware in stores for a "print server" hardware device that attaches to a network. Is this something that I need in order to run a printer over a network?
CraigB--HP: Not if you have a printer that has a network connection built in. Many models of HP computers are ready to be connected directly to your wired or wireless network.
katiepage: How can I print when I am using a VPN?
DavidH-HP: VPN connections generally hide the rest of your home network to increase the security of the VPN connection. A printer on the network isn’t a security threat but the VPN doesn’t know that. It just hides everything just to be sure. That means that when a VPN is active you need some way to connect to the printer other than your home network. Bluetooth, USB, and even printing to a thumb drive and plugging that into the printer are all ways of getting your print job to the printer that don’t go through your home network.
SiobhanF-HP: If you have specific product questions, the more information you give us the better we will be able to help you. Getting your exact model number; any error messages; a description of your wireless network including what kind of security you have, what wireless-devices are connected to your network, and your IP address will go a long way to helping us answer your question.
MelissaP: Why would I want a wireless printer?
CraigB--HP: The main advantage of a wireless printer is the ability to place the printer somewhere in your home or office even if this is not near your router or computer.
Deltan: What is the maximum distance I can have between my router and my printer?
CameronL-HP: It does depend on your environment. Without interference about 25 feet. Walls and floors and other objects can reduce this. The types of walls are important. For example, mirrors and outdoor walls will greatly reduce the indoor range.
jest1: Is there a preferred wireless router type or brand for wireless printing compatibility? We are using a Linksys 802.11g router in my home.
JimB-HP: In general, any wireless-router from a name brand manufacturer that has been Wi-Fi certified is compatible with our printers (look for the Wi-Fi logo). We use Linksys in our lab with great success.
nc256: Are there any digital cameras that can send directly to an HP wireless printer for photo printing?
DavidH-HP: Many printers support a feature called Pictbridge. If the camera and printer both supports this feature, the camera can be plugged directly into the printer to print photos. Or are you asking about printing over a network connection?
KevinW: I keep hearing that you shouldn’t use default settings for a network. Why?
CraigB--HP: There are three reasons not use default settings: First, wireless-routers do not have any wireless security enabled by default. Second, you will be using a common network name in which case you may connect accidentally to your neighbor’s network. Third, your wireless-router is accessible by inadvertent guests who may change the configuration of your wireless-router without your knowledge or use your internet connection without your permission.
Bodie08: I have an HP Lan attached printer and Windows XP on my home network. Is there a known setting (Firewall/port/other) or patch to address the issue of hpqtra08.exe hanging on Windows XP Shutdown? A number of us in the forum have identified this issue. Thanks!
DavidH-HP: This problem has been seen in the past but there were attempts to address it. Have you checked to see if there is a later release of software available on the web? (hp.com)
ZhuLee3: How old is wireless printing technology? I noticed all the experts have around 20 years of experience with it, was there wireless 20 years ago?
JimB-HP: Wireless printing first appeared with the introduction of the 802.11 standard in late 1990's. HP has been making wireless printers since 2003.
lpeterson123: What makes wireless so flaky at times?
CameronL-HP: There are lots of reasons. Wireless signals are affected by distance, walls, metal objects, and other wireless devices like cordless phones. However, most of the problems seem to be from how the network or how security software is configured, and these can also cause things to fail only occasionally or in certain situations. Having a good wireless connection between a PC and printer involves several hardware devices and lots of software made by different companies that all have to work together; if something is not quite right in any of these things then the whole solution looks flaky.
Bowman16: I use a Mac, are there any features that would not work if I was to set it up for wireless use
DavidH-HP: All the features will work on a Mac if you install the full HP software solution.
jest1: Thanks for the answer on the router question. The next question, then, is to ask what would be a recommended consumer-grade wireless-enabled printer (or series) just so I can start my research.
JimB-HP: Any of our Photosmart or Officejet wireless printers will work with Wi-Fi certified wireless-routers. Our price points really have more to do with how much printing you do. In general, our more expensive printers cost less per page than our less expensive models.
Bodie08: Why would I choose "spooling" on my PC over "direct connect”?
CraigB--HP: In general, spooling allows you to use your program sooner than printing directly.
ZhuLee3: Jim: What is it like to be an "HP Printing Expert"? What kind of stuff do you get to work on, on a day to day basis?
JimB-HP: I really like my job -- I've always been a radio enthusiast so working on 802.11 technology is really a dream job for me. I'm also fortunate to work with a great team here in Vancouver, WA. More importantly, I like designing equipment that people use in their everyday lives.
TEACHER1: Recently I changed routers, now I am unable to print wirelessly, even though the SES and wireless network light are steady on my Deskjet 6980 printer. What is the solution? Thanks.
DavidH-HP: The wireless light indicates that the radio is on but does not indicate that the printer is connected to the network. First check that the printer is connected to the network by printing a network configuration page from the printer.
AgentRed: I get my internet with a Verizon wireless broadband card. Someone told me that wouldn't work with a wireless printer. Is that true?
CameronL-HP: Our wireless printers use the 802.11 b, g or n standard which is not compatible with the wireless cellular standard. It would be like trying to connect to a wireless network using Bluetooth. They are different wireless technologies.
DavidH-HP: Regarding the Verizon card, it is true that you cannot connect the printer over the Verizon connection, but as long as your laptop has Wife you can print to the printer over WiFi at the same time that the Verizon connection is active. This should not be a problem.
jest1: Is there a "minimum" internet connection that is recommended for wireless printing? We live a bit far from the DSL CO so our connection is sometimes flaky. I would guess that incoming speed shouldn't affect my local wireless LAN but I want to ask it anyway
CameronL-HP: There are 2 parts to your home network. 1 is your wireless router which manages your local network equipment, then your network connection to the world wide web which your DSL provider gives you. The connection speed of your local network is not affected by your internet connection speed.
Bowman16: Are any HP printers 802.11n? I do not want to add an 802.11b,g to my network and cause it to slow down.
JimB-HP: Currently, our printers comply with the 802.11g standard. We are investigation the emerging 802.11n standard.
ZhuLee3: Will there be a transcript of all the questions and answers from this chat available for viewing after the session? I think I missed some questions at the start.
SiobhanF-HP: The chat event begins when you joined. Sorry that you can't see what was said before you joined. I hope to have transcript posted tomorrow or on Wednesday at the latest.
nc256: Where is the future of printers headed? Does HP have any interesting plans with printing technology? And what’s your opinion on whether or not color laser printing will ever approachthe photo realism of ink jet color?
JimB-HP: The future of HP printing will be characterized by wireless connectivity to not only computers but to mobile internet devices. In fact, as mobile devices become smaller (think phone or netbooks), the need to print from your mobile device might become more relevant.
jest1: Am I able to print from my iphone to a wireless printer?
CraigB--HP: You can print photos from your iPhone to HP wireless printers and it works great in my experience. Go to http://www.hp.com/go/iprintphoto to get the details.
TEACHER1: Thank you. I printed a page. It shows that wireless is disconnected.
DavidH-HP: Then you just need to input the wireless settings from your new router into the printer. If your printer does not let you input the settings from the front panel, you can use the CD that came with the printer or downloaded from hp.com to configure the printer again ( look for the option to "add a device" ).
ZhuLee3: Question about security... if I get a wireless printer, what’s to prevent other people within range of my printer, from adding it and printing documents? How is this configured on the actual printer?
JimB-HP: The simplest way to secure your printer is to enable WPA-PSK security for your wireless network and to use a security pass-phrase that is at least 12 characters long. This configuration is very safe from intruders for the foreseeable future.
CameronL-HP: It' is also a good idea to use a unique network name, also called an SSID.
carolj: I have a photosmart C7180 and I have it hooked up to my laptop (windows vista) when the setup completed the printer was put in networking instead of printers and I cannot access it or move it out of there. What do you suggest?
CraigB--HP: You might need to uninstall and reinstall. Before doing this, make sure your get the latest driver from the HP support at: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1153754&lc=en&cc=us&dlc=en&lang=en&cc=us This is also where you can get a copy of the instruction book.
wizll: Hi, I haven't done much research in wireless printing, but I'm interested as I currently have my printer set up the old fashioned way where it's connected to a networked PC, but if the PC is off I can no longer print, which is obviously inconvenient. Do hp wireless printers have a web gui you can connect to once it's on the home network, or is it simply all done from the printer's interface. I've seen some old wired network printers that only use the printer's ui and that seems like a clunky use.
DavidH-HP: Yes, the HP printers which have networking built-in have what we call an "embedded" web server which allow you to configure settings, check status, and have many other features; on some models you can even scan using the embedded web server.
nc256: Jim: Will color laser printing ever reach ink jet quality for photos?
JimB-HP: While never is a long time, inkjet printers will, for the near future, output higher quality photos.
katiepage: If I'm at home, connected to my office network via VPN, can I access my office networked printers?
CraigB--HP: Yes, when you are connected to the office VPN, you can print to your office printers. However, you will not be able to print to your home networked printers while you are connected to the VPN.
jest1: If a friend comes over to my house with their laptop and needs to print something, are they able to do this just by authenticating with my wireless LAN (assuming I have a wireless printer set up)?
CraigB--HP: In addition to authenticating to your network, you friend will also need to install the printer driver for your printer.
jpszambelan: Is there a wireless USB device of some kind I can connect to my printer if there is no network connection already built in?
JimB-HP: HP sells an accessory that adds Wi-Fi capability to your USB printer (see http://www.shopping.hp.com/product/printer/inkjet/wireless/4/accessories/Q6236A%2523A2L) Also, many higher-end wireless-routers allows USB printers to be connected to them to allow sharing of the printer from the network. Note that this solution often limits you to just printing and not scanning from the network.
rockwoodchev: It seems that my computer can find my printer, but my printer can't find the computer, so that "Scan to computer" won't work. What do I need to do in order to fix that?
DavidH-HP: This can be blocked by security software running on the PC (such as a personal firewall). Make sure that your firewall is configured to allow communication on your local network. You can also unblock specific ports, but the easiest way is often just to allow communication on the local home network. The specific setting varies from firewall to firewall.
SiobhanF-HP: We are nearing the end of our chat session. We only have time for 3 more questions. If we did not get to your question, please post it on the Networking and Wireless board in the Printers and All-in-Ones forum. http://h30434.www3.hp.com/psg/board?board.id=Networking
SSPatrick: Is it possible to print wirelessly to the same HP printer using both a PC and a Mac?
JimB-HP: Yes -- I do this in my home. I have both Macs and PCs on my network without any trouble.
Bowman16: Any plans to do this again?
SiobhanF-HP: Yes we are.
ZhuLee3: Do all of the experts hang out on the HP community? Will we see you posting there after this?
DavidH-HP: Oh yes, whenever time permits. In addition to trying to help people, I learn things too.
JimB-HP: I'm known as Wi-Fi-Guy on the support forums. I hang out there often helping where I can. It helps me be a better designer.
CraigB--HP: I monitor the forums looking for problems to take back to the development lab for investigation. To date, I have only posted one reply.
CameronL-HP: I haven't been involved in the past but expect to be more involved in the future.
SiobhanF-HP: We only have time for one more question. If we did not get to your question, please post it on the Networking and Wireless board in the Printers and All-in-Ones forum. http://h30434.www3.hp.com/psg/board?board.id=Networking
ZhuLee3: Thanks for setting this up!
SiobhanF-HP: The transcript will be posted on http://h30434.www3.hp.com/psg/board?board.id=Networking
TEACHER1: Thank you all for conducting this session !!!!
jest1: Is there an OS limitation to print wirelessly?
JimB-HP: All the OS versions supported by the printer as supported wirelessly. In general, we are compatible with Macs, Windows and Linux.
SiobhanF-HP: We are ending the chat event. Thank you for coming. We hope you found it worthwhile. I will be posting a transcript of the event in the Networking and Wireless board in the Printers and All-in-Ones forum. We will be hosting future Meet the Experts chat sessions on a variety of topics, so please tell us what you thought of the event and how it could be improved. http://h30434.www3.hp.com/psg/board/message?board.id=Feedback&thread.id=525
Live Forum Closed
Message Edited by timhsu on 03-18-2009 05:39 PM
Message Edited by timhsu on 03-18-2009 05:43 PM
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.I expected this to be released quite earlier. But now that it's in process, I'll wait patiently.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee. -
I have a Mac mini OS X 10.4.11, intel core duo processor (not core 2 duo), with 512 mb and 1.83 GHz processor. I only have version 9.0.3 of iTunes because it hasn't let me go higher, which I believe is because of the operating system. I want to get my purchased music from the Mac mini to a different computer (that has the latest version of iTunes) and also my iPad. The Mac mini does not meet the requirements listed to simply upgrade to snow leopard or lion. As far as I can tell. Forgive me if I am lacking here...this is new to me. What can I do to get the music transferred. I have invested alot of money over the past few years on all this music that I should be able to transfer. Thank you in advance if you can help me.
If you want to sync it to the iPad from that Mac, you need to upgrade it to at least 10.5.8.
If you want to copy the music to another Mac, you don't. Move the iTunes folder of the item in the Finder's sidebar over as you would any other folder. If you put it somewhere other than the Music folder, launch iTunes with the Option key held down and point it to that location.
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Improve PC Performance transcript of Meet the Experts online chat event
On June 1st, HP hosted an online chat event on improving PC performance. Below is a transcriptof that session.
Please note that I have altered the transcript so that follow up questions areincluded in the logical order.
I am in the process of planning the next chatevent. I would love to hear what topics would interest you, what day of theweek and time is best for you, and if you think an hour is too long.
So, if you get a minute, please let me know.
Here's the transcript:
SiobhanF-HP: Welcome!
SiobhanF-HP: If you want to ask a question, you must be a member of the HP Support Forums. If you want to join, go here https://passport2.hp.com/hppcf/createuser.do
SiobhanF-HP: Our team of experts is here and ready to tackle your toughest questions.
SiobhanF-HP: Bryan_N began tinkering with computers in the early 80s with the Atari 400. He has been at HP for almost 10 years and is focused on notebooks and Wireless Wide Area Networks (WWAN.)
SiobhanF-HP: RasterBlaster, aka Randy, also began his fascination with computers 30 years ago when he spent $550 for an Atari 400. He has been addicted to desktop computers ever since and has worked at HP for 16 years.
SiobhanF-HP: Mister Do, aka Kevin, has worked for HP for 11 years. He is a desktop guy and has been ripping PCs apart to see how they work and get better performance out of them for more than 20 years.
SiobhanF-HP: Sanchertx, aka Ralph, is another 20 year PC veteran. He has worked at HP for 15 years and focuses on improving notebook and network performance.
SiobhanF-HP: Huffer, aka Steve, is an attorney by day and a PC enthusiast by night. Although Steve does not work for HP, he is an avid member of the Support Forums. His forte is troubleshooting hardware and software issues, and he uses Linux as a personal operating system instead of Windows.
DexterM: Hello people. I believe that the main reason PC's slow down is because of files leftover after program uninstalls. Many programs leave behind files that store user settings and preferences of the programs even after "complete" uninstallation. Is there any way to completely remove them during uninstallation?
Bryan_N: To DexterM Hi Dexter, Some applications have specific removal tools to fully clean them out, such as the Norton Removal Tool. You can go to symantec.com and search for "Norton Removal Tool". There are also third party applications for cleaning out abandoned registry files, such as CrapCleaner which is what I have used personally. It can be found at ccleaner.com
nseidl33: Can I add more memory to my notebook? If I do, will it void the warranty?
Sanchertx: To nseidl33 hello Nseid133, no you will not void the warranty - you should make sure the specs match up if you buy memory from someone other than HP. That said, you may be required to remove the memory in the event there is a troubleshooting session with HP Support.
aarond22: Does adding more memory really make my PC run faster? If it does, how can I figure out how much memory to add and how hard is it to do?
RasterBlaster: To aarond22 While you use your computer, all software and drivers take up memory. Windows "places" the software and drivers into the hardware memory first because it is fastest. After it runs out of hardware memory it will eventually store the excess data on the hard drive which is much slower. So the amount of memory you have will speed up your computer, but how much speed depends on several factors. Generally, for Vista 64-bit, adding up to 4 GB has the biggest speed gains. Over 4 GB doesn't speed things up all that much unless you do things like video or large graphic editing - software that uses a lot of data. You can find memory upgrade information from the product specification or motherboard specification for your model of desktop PC. This HP support article should answer everything:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph03886&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USE....
animeowns: need a good gaming video card dx10 to play the newer games in hpa1720n
Huffer: To animeowns I am a big fan of the ATI HD 4800 series. It is DX10 compatible and very fast.
HPMAN10: I have a problem with my PC freezing up when I return from sleep mode. This just starting happening recently. Could it have anything to with installing Windows Vista Service Pack 2?
Huffer: To HPMAN10 Have you also added any new hardware? Sleep mode issues are often driver related. Also, some systems need to have their BIOS updated after installing Vista SP2.
HPMAN10: No I have not added new drivers. So you’re saying I should upgrade the BIOS. Isn't that a tricky to do? It could cause more problems.
Huffer: To HPMAN10 Yes, you should be careful with the BIOS upgrades but it should work well from Windows. Close all other programs and be patient with it.
HPMAN10: What about the freeze up in sleep mode? Do I need to update the BIOS for that problem too?
Huffer: To HPMAN10 Yes, there is a good chance it will help, and it cannot hurt to have the latest BIOS. Here is a good link for information: http://technet.microsoft.com/enus/library/dd335032(WS.10).aspx
Here is a good link to locate BIOS Updates for notebooks http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00042629&tmp_track_link=ot_faqs/top_issues/en_u...
Here is a good link to update the BIOS for desktops http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00007682&cc=us&lc=en&dlc=en HPMAN10: So I should update the BIOS from the HP download page?
Huffer: To HPMAN10 Yes, use the Windows-based BIOS updater. Turn off all other programs.
HPMAN10: If I have a problem with BIOS update can I do a system restore to revert back to original BIOS?
RasterBlaster: To HPMAN10 System Restore will not revert to a previous BIOS. System Restore is only for Windows - BIOS is a separate lower level function.
Huffer: To HPMAN10 BIOS is not part of the operating system, but you can flash back to an earlier version of the OS if needed. I really doubt you will have an issue. HPMAN10: I have a HP s3220n system and my Windows Media Center has a Tuner Not Installed message when I try to use live TV, I have tried everything from HP online support to Microsoft Help and nothing has solved the problem. Any suggestions?
RasterBlaster: To HPMAN10 s3220n comes with a tuner card. The no tuner found error can happen when some other TV capture software "checks out" the tuner. If you have a startup item, like webcam software that is set to hook into the Tuner card, you should go in and change the setting or remove it. Have you read this support document?http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01187871&cc=us&lc=en&dlc=en
HPMAN10: Yes I have read the HP document and tried the suggestions on it without success.
HPMAN10: I do not have a webcam.
HPMAN10: Also my PC Doctor software does not show tuner in the diagnostic program.
Mister_Do: To HPMAN10 If your tuner card is not showing up in PC Doctor, try opening the PC and reseating the tuner. If it still doesn't work, you possibly have a hardware failure.
HPMAN10: Yes I tried hardware and software recovery in HP Help and Tools. Same results NO TUNER INSTALLED.
RasterBlaster: To HPMAN10 Well, unless you did something major ... like upgrade your OS to Vista SP2... or something like that... I'd say your tuner hardware is gone. Especially if you did a system recovery. System recovery takes you back the original configuration
HPMAN10: I have removed the tuner card and reseated it without results in PC Doctor. I'll try it once more.
HPMAN10: Will a BIOS update also help the TV tuner problem?
HPMAN10: By the way I can watch programs I have recorded in the past in Media Center.
RasterBlaster: To HPMAN10 I don't think the BIOS update will help... here is the text from the site: M2N61-AR Motherboard BIOS update resolves issue with the computer shutting down and displaying message "ERROR: Unsupported CPU installed. PC will automatically shut down in a few seconds." Did you reinstall the driver from HP Help and Tools? There should at least be an unknown device in Device Manager. You older files that you are able to view are simply files that were created before you lost your tuner. “No Tuner Found” just means that Media Center cannot find the card because the card is "Check out" of the drivers are out of whack.
HPMAN10: I had tuner problem even before I installed SP2.
RasterBlaster: To HPMAN10 Well, if your tuner died and you could never get it to work after that, it might be a heat related failure. Tuners get hot... but usually, when a tuner gets too hot, you'll get some funny symptoms before it dies... like channel changing takes way too long -- to change up or down - or lots of frame skipping. IF it comes and goes - you have a software conflict problem.
amberdidi: Hi to you all, Why am I constantly receiving the following message and what can I do to correct it. "Windows cannot access the specified device, path or file. You may not have the appropriate permissions" Note: After I click Ok to this message it usually takes me to the page anyhow.
Bryan_N: To amberdidi Hi amberdidi, I'm not sure what OS you have, but this is a helpful document from Microsoft for XP: http://support.microsoft.com/?kbid=308421
amberdidi: About that message "Windows cannot access the specified device...." I am using Vista Home Edition 64 bit SP2.
Bryan_N: To amberdidi Ok, thanks for the clarification. It sounds like it is a security setting in Internet Explorer, try this please: http://support.microsoft.com/kb/959079
animeowns: Did you receive my other message?
Mister_Do: To animeowns Yes, we are working on it.
animeowns: I need a card that will fit in my computer case right now I’m using a 7900 and it’s a tight fit. Here are the specs for my motherboard http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00864946&lc=en&dlc=en&cc=us&os=2093&product=334...
animeowns: It must be about 7.8 x 3 x 4.4 inches – that’s the size of my 7900 gs, and it’s a tight fit. My motherboard is Micro-ATX: 9.6 in X 9.6 in. Please help. I want to upgrade to a nice card that will be able to play games like crysis fear 2 unreal tournament 3.
RasterBlaster: To animeowns Yeah, finding low-profile cards can be tricky. It sounds like you have the measurement. Searching the internet shopping sites for low-profile graphics cards should bring up some cards - then find one you like and work with the site to make sure it fits your measurement. HP can supply a replacement - but if it is not on HP shopping's site - you can go with other shopping sites.
animeowns: Will this video card fit in my system? http://www.newegg.com/Product/Product.aspx?Item=N82E16814127414
Mister_Do: To animeowns Sorry, I haven't tried that one personally, so I'm not sure. You'll need to make sure your current card dimensions match the new card.animeowns: Can someone please help me find a direct x 10 gaming card that will fit in my hp a1720n? The size has to be 7.8 x 3 x 4.4 inches or smaller that is the size of my pny 7900 gs and its a tight fit because the memory is real close.
RasterBlaster: To animeowns Huffer had to step out. The folks trying to help you in this chat session are from HP. We can't recommend a video card upgrade that did not already come with your PC - sorry You should post this same question into the forums under desktop PC and hardware (or video) category.
whitey: I have a ZD-7015us laptop and would like to know if the processor can be upgraded.
Huffer: To whitey I wouldn’t really recommended it because it is hard to know if it will overheat, but a Pentium 4 desktop processor will fit.
SiobhanF-HP: If you have specific product questions, the more information you give us the better we will be able to help you. Getting your exact model number; any error messages; what operating system version are you running; any recent hardware or software changes will go a long way to helping us answer your question.
amberdidi: I would like to know if NOD 32 antivirus is compatible with my Vista 64 bit. I am using Avast at the moment, but I am really interested in NOD32 or a good quality antivirus you can recommend for 64 bit. Thank you.
Huffer: To amberdidi I use Avast or AVG on Vista 64 bit systems and either works well. I have only used NOD32 on 32 bit systems. The NOD32 website will answer this question definitively.
amberdidi: Back to the freezing problem with my Vista 64 bit. I downloaded only the final version of SP2 but I have updated most of my drivers including the latest NVIDIA driver from their site. Should I also update my BIOS?
Sanchertx: To amberdidi Yes, update the BIOS.
DexterM: Other than unchecking Startup Programs from MS Configuration Utility, is there any other way to speed up startup time of a Windows PC?
RasterBlaster: To DexterM There are lots of methods. If you have Vista - go in and shut down aero, if you don't need it, make sure your temp files are cleared, etc... Here is a support document:http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00815926&cc=us&lc=en&dlc=en
XP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph06569&cc=us&lc=en&dlc=en
Blondechica: I just bought a HP HDX16 and I am embarrassed to say I do not how to find the On button. I am using my friend’s computer and told him that I had a different problem with my computer and gave this site. Also, when I do get it turned on will it be blank. Do have to buy software? I hope this is not the first time someone has asked this question. This is all new to me. Thank you for your help.
Sanchertx: To Blondechica Hello, please hit the power button on the top left of the keyboard cover. This will illuminate to a blue color to show the unit is on. You must let the unit create the image. This means you will let it run on its own until you see the Welcome screen. The unit comes with the Vista operating system and has HP applications. It also comes with trial versions of Norton antivirus and MS Office.
Petedog11: I have the HP Pavilion a6745f Desktop PC and would like to upgrade my graphics card. I like to run high-end flight simulators. What graphics card do you recommend? Will I need to upgrade my power supply unit also? Is there a way to disable the on board graphics card that came with the computer once I install a new graphics card? Thank you.
Huffer: To Petedog11 A new power supply should not be needed. When you plug in a new video card it will automatically disable the onboard. Just be sure you have a pci-e poer connector (6 pin)
Petedog11: The power supply unit that is in my HP Pavilion a6745f Desktop PC is 300 watts I believe. My understanding is that the newer Radeon's etc...need more power. Will you please answer the remainder of my original question.....I like to run high-end flight simulators. What graphics card do you recommend? Thanks!
Huffer: To Petedog11 300 watts is a bit light. I would look for around a 500 watt psu.
mlk3742: I have a dv9000 laptop, it has 4 gigs of ram. I run Photoshop CS4. Is there any way to increase processing speed?
Sanchertx: To mlk3742 While there isn’t a switch you can turn on to make the processor run faster, you can do things like remove un-needed software and remove items from startup. Also disabling HP Advisor helps. Here is a good reference -
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00816938&lc=en&dlc=en&cc=us&lang=en&rule=13847&...
amberdidi: Since I downloaded SP2 on my Vista Home Edition I also am freezing up every so often to the point that I have to use Task Manager to end it and start over again. I have an HP Elite with 1000GB hard drive and 8192MB memory. What can I do? Thank you.
Bryan_N: To amberdidi If you downloaded the beta version of SP2 you might want to uninstall it and download the final version. If you downloaded the final version and this started with SP2, you can check the Problem Reports and Solutions feature of Vista. Just click the Start button, and type: Problem Reports, then click on the application
scribblesteve: Besides the usual cleaning up Temp files and using Disk Clean up or Defrag, how can I prevent my computer from running sluggishly? I want it to run as fast and as smooth as it did the first time I turned it on?
Mister_Do: To scribblesteve Removing startup items or keeping programs from running in the background helps a lot. And depending on what operating system you have there are multiple settings you can change to improve performance. Here are two HP support documents that list multiple ways to improve your PC performance: For XP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph06569&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USE...
For Vista: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00815926&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
bjm: I have a Compaq Presario A931NR Notebook BIOS F.32 Software Driver download site displays F.34 I don't know if I should Update to F.34 because F.32 is not listed as a previous version, and I don't know if I can go from F.32 to F,34 without F.33
Huffer: To bjm No problem. You can easily skip a level of BIOS update and go right to 3.4.
bjm: Need to know if I should update my BIOS
Huffer: To bjm The update will work, but I really need to know what your problem is to assess whether the BIOS update is necessary.
bjm: HP Updates report no available Updates so how do I know if I need Update other than what is presented on Software Driver download page
Mister_Do: To bjm If HP Update says you don't have any new updates, then your PC is up to date with the latest drivers. If you by chance see a software or driver file on you product support page, and it's newer than what you have. You can install it, but if your PC is running fine, you may not want to bother.
bjm: Huffer asked why is BIOS update necessary. I would ask why does Software Update site show an Update if it's not necessary? HP Update is not working to report BIOS updates. 13 months and no Updates ever. So, all I have to go by is Software Update site which report newer BIOS with Enhancements to Security. Why would Total Care Advisor, HP Health Check and HP Update not have even one Update or info after 13 months of service?
RasterBlaster: To bjm The software BIOS update page on hp.com/customercare should tell you what the BIOS update fixes or improves. If your system is running well or the BIOS update page does not list a fix for your problem - don't update the BIOS. That's my opinion anyway. BIOS updates do introduce a level of risk. For example if you have a power outage while updating the BIOS, the PC will require service. So ... if in doubt, don't do it unless you know it resolves an issue.
bjm: The BIOS Update to F.34 is stated as having Security Enhancements. Does the System Info refresh with a BIOS update or is System Info static
Mister_Do: To bjm Where are you viewing the System Info? From the BIOS itself, from "Properties" under "Computer", etc.? Here’s good document on Locating HP Software, Driver and BIOS Updates:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00042629&tmp_track_link=ot_faqs/top_issues/en_u...
puter_student: I sent my hp Mini 1000 (Win XP) into service about two weeks ago. I gave a lady friend a 1120NR (Mi on Linux) yesterday. As she is a geographic distance, and using a different OS, how would you suggest I assist her by telephone. And, once she establishes solid Internet access, is it best to send her e-mail or instant messages?
Bryan_N: To puter_student Hi Puter_student, you have several choices since HPMI supports MSN messenger and other chat programs via the "pidgeon" application, and it also comes preinstalled with Skype. You can install either of those on your XP unit. Skype also allows you to use a webcam at the same time.
puter_student: Sorry, I stated my question badly. I did not mean to ask about the communications technology. I meant the information resources available online -- to both her and me -- WRT setup, configuration (if needed), etc. The realization came to me earlier today that I cannot "walk" her thru it by simply telling her what I see on my own machine as I take certain actions [other, of course, than accessing appropriate documents about her model]. Can you point me in the right direction to those resource documents?
Bryan_N: To puter_student For support documents you can start here:
http://h10025.www1.hp.com/ewfrf/wc/product?product=3860346&lc=en&cc=us&dlc=en&lang=en&cc=us
puter_student: I clicked the link you supplied. Doing so took me out of this chat, but did not get me where you were trying to send me. Now, when I return to the chat, I no longer have the earlier session history. When will it be posted, and where can I find the whole chat session later?
Bryan_N: To puter_student The transcript will be posted on the boards within 48 hours after this event. I got to the link by going to hp.com, and searching for support on "mini 1110nr" http://h10025.www1.hp.com/ewfrf/wc/product?product=3860346&lc=en&cc=us&dlc=en&lang=en&cc=us
The MI desktop is based on Ubuntu, and you can also find lots of general Ubuntu information on external forums Certain applications have support externally as well, such as the Firefox browser.
mlk3742: to Sanchertx: Can I swap out or replace the graphics card to speed up graphic intensive demands such as Photoshop?
Sanchertx: To mlk3742 Hello - not with our notebooks. They are either attached to system board or a daughter board, which is then attached to the system board.mlk3742: to Sanchertx: So there is no way from a hardware approach to increase speed? The only time I notice my lap slows down is processing large files, i.e. photos, or while performing image edits in Photoshop. After increasing RAM, everything else has speeded up noticeably. My laptop has more than half the hard drive space free.
Sanchertx: To mlk3742 Hardware wise you can get a faster hard drive - example move from a 5400 rpm to 7200 RPM - Also make sure you have the latest BIOS update. These usually have maintenance modifications to resolve potential problems and tweak the hardware.mlk3742: to Sanchertx: How and or where do I get a BIOS upgrade? Do you have a recommendation for which hard drive to get? Will any aftermarket drive fit in my laptop?
Sanchertx: To mlk3742 Hello – this document Locating HP Software, Driver and BIOS Updates should help http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00042629&tmp_track_link=ot_faqs/top_issues/en_u... I cannot recommend a 3rd party - aftermarket drive - but there are many available. A good place to look is notebookforum.com.
scribblesteve: My battery is fine, but the HP Battery check doesn't recognize it. I have the most updated versions of BIOS, Help and Support and sp41862, and it still doesn't recognize it. I'm running Vista32bit on an HP pavilion dv6704nr. What else can I try to check and prolong the life of my battery?
Bryan_N: To scribblesteve Hi scribblesteve, ensure the battery is charged and the AC adaptor is plugged in when testing. If that doesn't work, you can do some basic battery life steps. These are found at http://h20239.www2.hp.com/techcenter/battery/Battery_max.htm and also at http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00821429&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
DexterM: What tweaks do you guys usually do on your Windows PC's to ensure optimal PC performance?
Bryan_N: To DexterM Hi DexterM, I uninstall any applications I don't use, run Microsoft and HP updates, keep a good antivirus installed, and also I personally use a third party application called ccleaner. I back up my unit in full every month as well just in case.
amdkenworth: Hi I have an HP that has a on board video card and it won’t show any video when its turned on???
RasterBlaster: To amdkenworth First thing you should do is try connecting another monitor to see if it is related to the monitor or the video on the motherboard. Here is document that you should check out: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph04760&lc=en&dlc=en&cc=us&lang=en&rule=3950&pr...
jest1: My notebook has a short battery life. Is there something I can do?
Sanchertx: To jest1 A: There are several things you can do to extend battery life such as changing your power plan, calibrating your battery to increase capacity, or shutting off unused features in the OS. Here is an excellent document on notebook battery usage that will walk you through your options step by step http://tinyurl.com/57x38x
Dominick_7: Hi I have an HDX 9000t and was wondering if anyone knew if/how I could upgrade the graphics card, to say an MXM GPU?
Bryan_N: To Dominick_7 Hi Dominick_7, there isn't a way to upgrade the video card itself. You can ensure you have the latest drivers by visiting hp.com and checking drivers, and keep your overall system optimized with standard PC Tune up steps such as this document: c00034290 - HP Notebook PCs - Improving the Performance of Your Notebook PC
Dominick_7: From what I understand, an HP tech told me MXM has on board BIOS which doesn’t depend on the BIOS from the motherboard. What leads you to say it can’t be done?
Bryan_N: To Dominick_7 The video card is separate, but not replaceable as it is directly attached to the system board
Dominick_7: Can't the same be said about the processor? Yet I know people who have updated their processors, and GPUs when they upgrade them from an ATI to the 8800M GTS NVIDIA GPU? If you could please elaborate in a more detailed fashion as to what the obstacles are I'd appreciate it. Is that the ONLY reason why you say it can't be done? Because it’s directly connected to the motherboard? If that was insurmountable wouldn't that make it impossible to upgrade the ATI GPU in lower specd HDXs to the 8800 NVI...
Bryan_N: To Dominick_7 The CPU is not soldered onto the system board, so it is replaceable. The GPU/Graphics card is soldered onto the system board and is not replaceable.
SSPatrick: HP Total Care Advisor is giving me warnings - How do I clear these up?
Sanchertx: To SSPatrick Click on the PC Update button inside of Advisor to check for and run updates. After you run all the necessary updates, you should click on Health Check to scan your computer to remove the warnings. Here is a good document on the ins and outs of Total Care Advisor. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01599730&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
Petedog11: I have the HP Pavilion a6745f Desktop PC. Media Center came pre-installed with the computer. Do I have a Tuner card installed?
Mister_Do: To Petedog11 Hi Petedog11, It doesn't look like you have a TV Tuner installed. Here is your product spec for reference: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01625611&cc=us&lc=en&dlc=en&product=3870515
laurensw: I installed antivirus software and now my PC is running really slow - what should I do?
Bryan_N: To laurensw Hi Laurensw, It often helps to ensure the original antivirus software was fully removed. One possible solution is to use the Norton Removal Tool to completely remove the trial version of Norton that shipped with your PC.
rdewing: My PC is about a year old and it is getting slower and slower. Do I have a virus? Is there something that I can do to make run faster?
Mister_Do: To rdewing It is tough to say why your PC is running slowly, but there are some things you can do that may help its performance. Check out this web site for step by step instructions on basic PC care. http://h20239.www2.hp.com/techcenter/pctuneup/ HP also offers free online classes to teach you how to tune up your XP or Vista PC. Check it out http://tinyurl.com/lj86yt
scribblesteve: I'm having a graphics problem where I cannot see images. I have only seen it with the HP Help and Support and the Installation of Adobe Web Premium Installation. I have no Idea how to fix this, and neither does anyone in the multiple Support Forums I've posted the problem in. Here are some screenshots: http://www.stevedolan.com/shared/graphicsproblem.jpg | http://www.stevedolan.com/shared/graphicsproblem2.jpg
Bryan_N: To scribblesteve This one looks like something I cannot answer before the event terminates. Can you start a thread on this on the customer forums here and we can continue? If you already have, can you send me the link and I can subscribe to it?
scribblesteve: Bryan_N: Here is that link: http://h30434.www3.hp.com/psg/board/message?board.id=Display&message.id=1715#M1715
Bryan_N: To scribblesteve Thanks scribblesteve
SiobhanF-HP: We are nearing the end of our chat session. We only have time for 3 more questions. If we did not get to your question, please post it on the Notebook and Desktop boards.
jest1: It takes my PC a pretty long time to boot. Any recommendations?
Mister_Do: To jest1 The first two things I would consider doing would be to 1) add more memory to your PC (unless you already have max memory), and 2) I would change my Startup program and process settings. Here are a few HP Support documents that explain how to prevent unnecessary programs from running at startup: For Vista: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00813419 For Vista: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00819747&cc=us&lc=en&dlc=en For XP: http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07149&cc=us&lc=en&dlc=en
SiobhanF-HP: We only have time for one more question. If we did not get to your question, please post it on the Notebook or Desktop boards.
jest1: I think I have a notebook battery that was part of a recent recall, what do I do about this?
Mister_Do: To jest1 Visit the HP Notebook PC Battery Pack Replacement Program Web site at: http://www.hp.com/support/BatteryReplacement for additional information and to determine if your battery is part of the program.
jest1: How can I find out the maximum amount of memory my system can accept?
Mister_Do: To jest1 HP has product specifications for your PC on its web site. Go to www.HP.com and click on Software Driver and enter your exact PC model name. You must give the specific model number, ex dv9009nr, and not the series number, ex dv9000. Click on the document that references Product Specifications at the top of the list of articles. You will get a detailed breakdown of your system including microprocessor, graphics card, and the maximum amount of memory you can load onto your PC.
SiobhanF-HP: We are ending the chat event. Thank you for coming. We hope you found it worthwhile. I will be posting a transcript of the event in announcement section at the top of the Notebook and Desktop boards. Please feel free to continue these conversations on the Forums.
SiobhanF-HP: We will be hosting future Meet the Experts chat sessions on a variety of topics, so please tell us what you thought of the event and how it could be improved.
Message Edited by timhsu on 06-02-2009 05:28 PM
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.hello sir,
i want to your help
i was installed fresh windows 7 via cd rom and then after installed all software.
and now after 1 day customer complained me that cd rom not read any cd and i m also check when i insurt cd so its not read and when i am double click on cd rom icon its eject so what i do for that please reply on my email address.
[text removed for privacy]
VIMAL -
Sessão Meet-The-Expert de NF-e - Escolha o tema e registre-se!!!
Oi Pessoal,
No dia 23 de abril iremos realizar uma sessão meet-the-expert sobre NF-e e gostaríamos da colaboração de vocês para moldar essa sessão. Esse webinar ocorrerá tanto em inglês como em português, sendo as 10:00 da manhã em inglês e as 14:00 em português.
O objetivo da sessão é mostrar os erros mais comuns da nota fiscal no ERP e no GRC e como analisá-los e resolvê-los, desta forma minimizando impacto nas operações e facilitando implementação de mudanças/melhorias.
Para isso criamos um formulário do google no qual listamos os principais incidentes de NF-e e gostaríamos que vocês nos ajudassem a priorizar quais seriam os mais relevantes para apresentar.
Para registrar-se na sessão é necessário possuir S-User e utilizar o seguinte link.
Você podem entrar no formulário e votar nos assuntos neste link.
Além dessa sessão iremos criar uma séria de posts no formato documento ( que permite colaboração e edição de várias pessoas ) descrevendo esses cenários.
att,
Renan CorreaOlá Paulo,
Você pode acessar o service marketplace, procurar por uma área chamada SAP Enterprise Support Academy e buscar o curso abaixo:
Analyze and Solve Nota Fiscal Issues in SAP ERP and SAP Nota Fiscal 10.0
att,
Renan -
The agents are not getting determined
Hi Gurus,
In the standard workflow WS00300022 with BUS 2104 for Approval of Appropriate request, the agents are not getting determined.
Below are the steps followed:
We have created a subtype for BUS 2104 and redefined the display and edit to add some new functionality. Delegated the business object and followed all the standard steps. Now the present situation is that the Workflow is not able to determine agents.
We have even removed the subtype and checked with the standard functionality but still it is not determining the agents.Hi,
Kindly Diagnose your WF:-
Use the following transaction:-
1> SWE4/SWELS -> EVENT TRACE ON/OFF (Switch On the Event Trace)
2> SWEL -> DISPLAY EVENT TRACE
3> SWUD -> WF DIAGNOSTICS
4> SWPR -> WORKFLOW RESTART AFTER ERROR
Enter the WF Number and Click on the LOG Icon.
There you can see the Graphical Log of the WF to know where the WF is stuck.
And You can also check the Technical Details of the WF there, to find which WF Container has what value.
In the LOG, you can determine the step where it is unable to determine the Agent. That will give a picture of how to proceed further and what is the WF status at that point.
Kindly check and revert back, so that a solution can be provided.
Regards,
Kanika -
I dont see the e-mail icons in the agent desktop
hi, i enabled the e-mail agent funtion, i created a e-mail queue, and i made the exchange configuration, but i dont see the icons on the agent desktop
why? does anyone know?
the version of the ccx is the 7.0 SR5
thanks in avancedThe icons wont become available until the e-mail agent system is configured (via the Desktop Administrator web interface).
-
Sum
General
Upload Metric Data
Status
Status Pending
Availability (%)
Unavailable
Host
Version
Platform
Operating System
Operating System Agent Username
Unavailable
Interaction with Management Service
Upload to
Unavailable
Last Successful Upload
Unavailable
Agent to Management Service Response Time (ms)
Unavailable
Agent Upload Interval (minutes)
15
Detailed Status
Restarts (last 24 hours)
0
Secure
Unavailable
Agent Collecting
Unavailable
Agent Backed Off
No
Agent Purging Data
Unavailable
Above is the display from the agent page on the OEM console.
I have also checked the agents page and confirmed that the agent is not Blacked Out.Hi Krishnan,
emctl unsecure agent fails with the error:
[15-04-2015 16:28:19] USERINFO ::Checking Agent for HTTP...
[15-04-2015 16:28:19] USERINFO :: Done.
[15-04-2015 16:28:24] USERINFO ::Agent is already stopped... Done.
[15-04-2015 16:28:24] USERINFO ::Unsecuring agent... Started.
-115-04-15 16:28:25,294 [main] INFO agent.SecureAgentCmd openPage.871 - Opening: https://usatl-w-cmcloud.americas.abb.com:1159/empbs/genwallet
2015-04-15 16:28:29,521 [main] INFO agent.SecureAgentCmd openPage.897 - Response Status Code: 200
2015-04-15 16:28:29,523 [main] INFO agent.SecureAgentCmd openPage.905 - RESPONSE_STATUS header: OK
2015-04-15 16:28:29,525 [main] INFO agent.SecureAgentCmd openPage.906 - Response body: -1
2015-04-15 16:28:30,311 [main] INFO agent.SecureAgentCmd openPage.871 - Opening: https://usatl-w-cmcloud.americas.abb.com:1159/empbs/genwallet
2015-04-15 16:28:32,258 [main] INFO agent.SecureAgentCmd openPage.897 - Response Status Code: 200
2015-04-15 16:28:32,261 [main] INFO agent.SecureAgentCmd openPage.905 - RESPONSE_STATUS header: OK
2015-04-15 16:28:32,262 [main] INFO agent.SecureAgentCmd openPage.906 - Response body: -1
[15-04-2015 16:28:32] USERINFO ::OMS is locked. Cannot unsecure the Agent.
[15-04-2015 16:28:32] USERINFO ::Unsecuring Agent... Failed.
The OMS is on a Windows 7 VM. Do you know the command to unlock the OMS?
Thanks,
Jerald -
I am so sick of Verizon ripping me off and when I call the agents they are so rude to me.
I need help. I know you say, it sounds like it, but I can't get the help from tech support, the agents that answer the phone or the supervisors. My MINIFIED #G has not worked for over a year. I finally realized that I could put it on suspend which I did and I can do it one more time.
I have 2 lines that are due for upgrades and new contracts.. I want an phone 4S and see that this can happen at rthew Apple Store. should I have the Apple Store get me into an iPhone 4S or not? I will lose the NE2 which for the cell line is $35 and the data line is $50. is it possible to use any of the phones like the iPhone 4S like I used the MiFI2200 for? Can I get a phone these days and hook my MacBook Pro up to it and have the phone act like a Mobile HotSpot?
If that is so there is no reason to gt a 4G mobile hotspot.
what is the best smartphone to get that has the capability to be used as a mobile hot spot and is not too hard?
does anybody else have trouble with this company? do they treat you like you are a loser? Iam promised by supervisors that they will call me and help me get set-up with the devices you need but I never get a call. I am only told "I called you but you did not answe the phone.
what is the best cell carrier to use these days?
what is the best smartphone for my data line that has the $50 NE2 hooked up to it? Every phone I read about says the battery is crappy. there is not one phone that I read about that has all good marks. Just at the beginning of summer there were tons of people saying I can't wait for fall when this comes out that will be the best time.
I got one of the agents to document if any of my devices do not work they will not charge me restocking fees but I do not know if there are any devices worth the cost this company charges. I have a MoTO phone that is 8 years old, can't do text messages and I have unlimited. the data device and line is suspended and I pay $80/mo and I talk to friends with other carriers whohave complicated smartphones, unlimited calls and texts and data and they pay $90/mo.
what does a person who does not know the phones do like me? Are there any phones that are really worth going through a new plan and getting all set up, sign a new contract and have it be worth it?
there has got to be som people here who can help an idiot like me. I used to be satisfied with the MOTO basic cell phone and the MIFI2200 3G. it was awesome. I would go on a trip, take my MacBok Pro and HOOK IT UP TO THE MIFI AND JUST SURF THE INTERNET, FIND A HOTEL and that was it.
I just need to know if this company is worth staying or should I go to a better carier like ATT
what is the phone that allows a person to hook their laptop to and suf without ot depleating my data allowance for the month?
I am in need of big help. thanks for any help and Merry Christmas. I won't be getting a phone under my tree because nobody in my family knows what ssmatphones are worth it.
should I cancel the data line I saved for the $50 NE2 or save it and get one of the new data devices? if I should then that means none of the decent phones will allow me to use the phone as a data mobile hotspot or are there good phons that will allow me to use the phone for this purpose?
I thought the Androids were supposed to be the next best thing. is the Droid a good phone?
I need help big time and help with what is a good phone and if it is the iPhone 4S can I use that phone and have it be easy and use oitas a mobile hotspot.NotSure wrote:
I need help. I know you say, it sounds like it, but I can't get the help from tech support, the agents that answer the phone or the supervisors. My MINIFIED #G has not worked for over a year. I finally realized that I could put it on suspend which I did and I can do it one more time. If you suspended without billing, you are not completing your contract on that line. Each month you suspend without billing adds one month to your contract period.
I have 2 lines that are due for upgrades and new contracts.. I want an phone 4S and see that this can happen at rthew Apple Store. should I have the Apple Store get me into an iPhone 4S or not? Apple may not be able to access your New Every 2, otherwise, it won't make a difference. I will lose the NE2 which for the cell line is $35 and the data line is $50. is it possible to use any of the phones like the iPhone 4S like I used the MiFI2200 for? Can I get a phone these days and hook my MacBook Pro up to it and have the phone act like a Mobile HotSpot? Yes, you can get phones to use as a mobile hotspot, but you have to get a larger data plan.
If that is so there is no reason to gt a 4G mobile hotspot. If you want a 3G phone (like the iPhone), then you'll only have 3G speeds.
what is the best smartphone to get that has the capability to be used as a mobile hot spot and is not too hard? Look on Verizon's site, each phone listing specifies if it supports the mobile hotspot, and you can read reviews.
does anybody else have trouble with this company? No. do they treat you like you are a loser? Nope. Iam promised by supervisors that they will call me and help me get set-up with the devices you need but I never get a call. I am only told "I called you but you did not answe the phone. Maybe they did. Why don't you purchase your phone in-store and ask them for help setting up your phone if that is important to you.
what is the best cell carrier to use these days? The one that provides adequate service in the areas you use your phone at a price you find to be a good value. You need to do some research to determine that.
what is the best smartphone for my data line that has the $50 NE2 hooked up to it? If you add a phone to your data line, you'll need a calling plan for that line. Why do you want two smartphones? Why not just cancel the data line after the contract expires if you plan to get a phone with a mobile hotspot to replace that functionality? Every phone I read about says the battery is crappy. Smartphones do not have the 2-3 day battery life many people became accustomed to with basic phones, but many of them last through the day easily, you just have to charge them at night. Again, read the reviews to determine the best phone for you. there is not one phone that I read about that has all good marks. And there never will be, no one phone is great for everyone, nor is any phone free of flaws. Just at the beginning of summer there were tons of people saying I can't wait for fall when this comes out that will be the best time. There's always something new around the corner...
I got one of the agents to document if any of my devices do not work they will not charge me restocking fees but I do not know if there are any devices worth the cost this company charges. If you exchange a phone due to an issue covered by the warranty you will get a new phone in the first 14 days, and a refurbished unit after that. As far as the cost, if you don't like Verizon's selection, then look at other carriers, or consider buying older phones used from eBay or the like. I have a MoTO phone that is 8 years old, can't do text messages and I have unlimited. the data device and line is suspended and I pay $80/mo and I talk to friends with other carriers whohave complicated smartphones, unlimited calls and texts and data and they pay $90/mo. A basic one line plan with unlimited texting and 2GB of data on Verizon is $89.99 + taxes/fees. I think the mobile hotspot capable data plans are $20/month more.
what does a person who does not know the phones do like me? Research, and then play with the phones in store. Also, buy your phone at a store with friendly staff who can help you get set up. You may have to go to more than one. Are there any phones that are really worth going through a new plan and getting all set up, sign a new contract and have it be worth it? Maybe, how much do you care about the features and capabilities of a smartphone? Enough to deal with some hassle and learning curve? If not, a basic phone may be better for you?
there has got to be som people here who can help an idiot like me. I used to be satisfied with the MOTO basic cell phone and the MIFI2200 3G. it was awesome. I would go on a trip, take my MacBok Pro and HOOK IT UP TO THE MIFI AND JUST SURF THE INTERNET, FIND A HOTEL and that was it.
I just need to know if this company is worth staying or should I go to a better carier like ATT Do some research about coverage and cost, and then make a decision.
what is the phone that allows a person to hook their laptop to and suf without ot depleating my data allowance for the month? Any mobile hotspot use will come out of your data allowance.
I am in need of big help. thanks for any help and Merry Christmas. I won't be getting a phone under my tree because nobody in my family knows what ssmatphones are worth it.
should I cancel the data line I saved for the $50 NE2 or save it and get one of the new data devices? if I should then that means none of the decent phones will allow me to use the phone as a data mobile hotspot or are there good phons that will allow me to use the phone for this purpose? I don't know if you would be better off with a basic phone + data device, or a smartphone with mobile hotspot. There are advantages to both setups. You can use Verizon's site to do some mock orders and see what the cost difference would be between the two options.
I thought the Androids were supposed to be the next best thing. is the Droid a good phone? There is a large selection of Android phones, and many people like them. You'll need to read some reviews and play with a few to choose the one you may like.
I need help big time and help with what is a good phone and if it is the iPhone 4S can I use that phone and have it be easy and use oitas a mobile hotspot. -
Report for outstanding workflows and the agents responsible
I need a report that shows all leave request workflows , with userid who created them and approver (agent), and approver's org unit and personnel number.
is there a standard SAP report that can show that? or I need to develop one?
I was looking at the SWI2_FREQ, this report shows the leave request workflows and userid who created them, but it does not report on the agent.
Regards,
TiberiuHi
I think by making use of SAP_WAPI_WORKITEMS_TO_OBJECTS you can get all the workitems who created the leave wokritems.
Regards
Pavan -
Following a problem I had with saving to a shared location on windows nt using RMAN. (see note 145843.1 in metalink, also see bottom of this text)
When I got to the stage of assigning the service to the domain administrator the agent failed. Can anyone shed any light on the situation on to why it is doing whats its doing.
Thanks to all
Note 145843.1
Doc ID: Note:145843.1 Type: BULLETIN
Last Revision Date: 21-OCT-2005 Status: PUBLISHED
PURPOSE
Following are step-by-step instructions for configuring RMAN to write
to mapped (shared/networked) drive(s) on Windows NT, 2000 or 2003.
SCOPE & APPLICATION
RMAN users who are familiar with basic RMAN functionality
as well as database configuration on the Windows Platform.
WRITING FILES TO A MAPPED DRIVE WITH RMAN
The problem of backing up to a mapped network drive using the SYSTEM account
is a security issue. By default, Oracle requires the SYSTEM user to have
privileges to write to the drives. Microsoft considers granting SYSTEM owned
service access to a shared drive a security issue.
However, there is a workaround that allows Oracle to access a shared drive.
The Oracle services are originally configured to log on using the SYSTEM
account. The SYSTEM account should not be granted access to the shared drive,
therefore the Oracle services for the TARGET DB need to be reconfigured to
logon using an Administrator account (preferably a Domain Administrator).
THE STEPS NEEDED TO RESOLVE THIS ISSUE
1. On the machine where you wish to write the files to, create a shared drive
granting the user 'Administrator' FULL Control.
Note: For reference below, this Administrator will use the password 'test',
this will be referred to as the "Destination" machine.
2. On the machine with the TARGET DB, verify the Administrator user has the
same password of the user that shared the drive on the destination machine.
In the example here, the password would be 'test'.
3. Map a network drive on the TARGET machine to the shared drive on the
destination machine. When mapping this drive, use the Administrator
user with the password 'test'.
4. On the TARGET machine, BOTH the OracleTNSListener Service and the
OracleService<SID> services must be configured to start using the
Administrator/test account.
(As discussed above, Oracle uses the Local System account by default.)
a. Go to the Control Panel and then open up the Services panel.
b. Double click on the appropriate service
(TNSListener or OracleService<SID>).
c. Change the "Log on as" user from the "Local System Account" to
ShowDoc https://metalink.oracle.com/metalink/plsql/f?p=130:14:176254058330...
2 of 3 12/06/2008 08:48
"This Account".
d. Specify the service to log on as the Administrator user.
c. Click on "OK".
5. Shutdown the TARGET database and stop and start the services on the Target
machine. Restart the TARGET database.
6. You should now be able to use RMAN from the Catalog machine to copy the
datafiles. In the RMAN script, specify the drive letter that you mapped
in step 3.
Special Windows 2003 Update :
As Windows 2003 has a changed access behavior compared to Windows 2000,
the solution is a little restrict :
Don't use local drive letters for mapping network shares.
Workaround is to use UNC locations directly, e.g. backup to \\B\share
Since this is in fact an absolute location this is always the same for any
node in the network.
So whether accessed from node A or node B, \\B\share is always the shared
location on B.
FINAL NOTES
It is recommended to use the Domain Administrator account to ensure that
passwords are the same across the various machines. If there is no domain,
use the local Administrator account and ensure that the passwords are the same
for this account across all of the machines.
If your backups are to be automated using the AT command, it is best to start
up the SCHEDULE service under the same Administrator account that the
OracleService<SID> and the OracleTNSListener services use.
In the event that you HAVE to use a user account for the Oracle Services,
rather then using the SYSTEM account, you can create a batch file that
reconnects the shared drives at system startup. The batch file runs
automatically as a service when the server starts and would establish the
connection to the shared drives, regardless of which user logs into the
system. This process of creating the batch file is outlined in the Microsoft's
Knowledgebase article Q243486 - "How to Run a Batch File Before Logging on
to Your Computer." The batch file is not supported by Oracle and is only
mentioned here as an alternative way to reconnect the shared drives.
COMMON MISTAKES
If the OracleService<SID> and OracleTNSListener services are not configured
to use the same account as the shared drive, you can expect the following
errors:
RMAN-10035: exception raised in RPC: ORA-19504: failed to create file
"<file name>"
ORA-27040: skgfrcre: create error, unable to create file
OSD-04002: unable to open file
O/S-Error: (OS 5) Access is denied.
ORA-19600: input file is datafile 1(<path and file name of Datafile 1>)
ORA-19601: output file is datafile-copy 0(<path and file name of file
to be created>)
RMAN-10031: ORA-19624 occurred during call to
DBMS_BACKUP_RESTORE.COPYDATAFILE
If the mapped drive is created on the CATALOG machine and NOT on the TARGET
machine, you can expect the following errors.
RMAN-10035: exception raised in RPC: ORA-19504: failed to create file
"<file name>"
ORA-27040: skgfrcre: create error, unable to create file
OSD-04002: unable to open file
O/S-Error: (OS 3) The system cannot find the path specified.
ORA-19600: input file is datafile 1 (<path and file name of Datafile 1>)
ORA-19601: output file is datafile-copy 0 (<path and file name of file to
be created>)
RMAN-10031: ORA-19624 occurred during call to
DBMS_BACKUP_RESTORE.COPYDATAFILEIf there's more information required, Please do not hesitate to send a post. I check this post Daily.
-
I have bought my daughter an iPad mini and I've tried to set it all up for her and get her an apple account so she can download games and music but it keeps saying she doesn't meet the age restriction. How can I set this up for her as she has an iPod and would like to access music from iTunes ect.
There are age restrictions for an Apple ID. These are in place for a good reason. Simply set it up to use your iTunes account/Apple ID for purchases. If you don't have one, create one.
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ -
I have installed the agent 10 or 15 times and one installation has failed, no error appeared during the installation but I am having inconsistent issues with my ethernet card not working here and there. We rebooted and can log into Novell client but the login prompt did not appear for ESM client or the icon was not in the systray. Everything seems to work, besides at times (a couple times today) it terminates his ethernet card/connection. I would re-image his computer but he has several applications and it would take several hours, so I am hoping someone has an idea to fix this issue. So I was trying to figure out why he did not get the prompt to login and why it's not in the systray and it appears to not have completed the install? I checked the add/remove programs, its not listed within their, I also checked the registry and found nothing for endpoint within their, but the files are within c:\program files\novell\zenworks endpoint security.
I have also tried uninstalling it but that fails due to it "not being installed", and it will not reinstall over itself either.
I did notice that stuninstdrv.exe is running in task manager. Any help would be great...
Windows xp sp3
ESM 3.5.154
Thanks,
AndyIf you are searching the registry, check for the "Senforce" string. It should be at HKLM\Software\Senforce
Try running the install program for the ZSC with the following command line:
setup.exe /V"STUNINSTALL=1"
If you've specified an uninstall password, try this one instead:
setup.exe /V"STUNINSTALL=1 STUIP=password"" (please note the double quote at the end)
Let me know if that helped you.
Daniel
>>>
From: Andy_DeWees<[email protected] du>
To:novell.support.zenworks.endpoint-security-management
Date: 2/5/2009 12:52 PM
Subject: I have installed the agent 10 or 15 times and one installation hasfailed, no error appeared during the installation but I am havinginconsistent issues with my ethernet card not working here and there. Werebooted and can log into Novell client but the login prompt did not appearfor ESM client or the icon was not in the systray. Everything seems towork, besides at times (a couple times today) it terminates his ethernetcard/connection. I would re-image his computer but he has severalapplications and
I have installed the agent 10 or 15 times and one installation has failed, no error appeared during the installation but I am having inconsistent issues with my ethernet card not working here and there. We rebooted and can log into Novell client but the login prompt did not appear for ESM client or the icon was not in the systray. Everything seems to work, besides at times (a couple times today) it terminates his ethernet card/connection. I would re-image his computer but he has several applications and it would take several hours, so I am hoping someone has an idea to fix this issue. So I was trying to figure out why he did not get the prompt to login and why it's not in the systray and it appears to not have completed the install? I checked the add/remove programs, its not listed within their, I also checked the registry and found nothing for endpoint within their, but the files are within c:\program files\novell\zenworks endpoint security.
I have also tried uninstalling it but that fails due to it "not being installed", and it will not reinstall over itself either.
I did notice that stuninstdrv.exe is running in task manager. Any help would be great...
Windows xp sp3
ESM 3.5.154
Thanks,
Andy -
My daughter is 13 yrs old. She was born in August 1997. When I tried to set up her itunes account, I mistakenly typed in the year of my son's birthday which is 1999....which would make her too young. When I tried to create the account again, with the correct year of 1997, it is giving me a message that it "does not meet the minimum age requirements". But it does. What do I do to fix this? I got her the Ipod for her birthday and haven't given it to her yet and I wanted to get some songs on it for her before I gave it to her. What can I do?
Then I have no idea what to say (you did change names and dates I assume?)
1 idea
Contact iTunes Support
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