Re: Membership Status Upgraded From Elite to.......Elite
Derek,
How long should it take to receive new cards after the end of February for Elite and Elite Plus members??? Thank You.
Hi MadDog760,
Thank you for connecting with us on the forum.
There is a pretty easy answer to your question, which is that a new membership card will not arrive in the mail. As of 2/1/2015, we are no longer mailing out physical membership cards and have gone digital. I posted an announcement to the forum back in February, along with a guide that will show you how to access your digital membership card. The link to my announcement is below. I used my digital membership over the weekend and it went as smooth as could be.
My Best Buy™ membership cards are going digital
I hope you have a great rest of your day, and let me know if you have any other questions!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message
Similar Messages
-
Expiration of Reward points and status change from elite status how does this happen?
My rewards point have expired and my elite status has changed. How does this happen?
Good morning John30csx, and welcome to the Best Buy forum,
I can understand questioning why your account status may have been downgraded. To have retained Elite status, you would need to have spent $1500 on eligible BestBuy.com and Best Buy store purchases during the 2013 calendar year. If you did not spend at least $1500 by 12/31/2013, then your account status would have been downgraded sometime in February.
From what I can see after looking over your My Best Buy account, you had a $20 certificate that expired in September 2013. Prior to some program changes that went into effect last year, a certificate would have expired 90 days (180 days for Premier Silver/Elite Plus members) after it was originally issued. Once a certificate has officially expired, we are unable to issue a new one.
With that all being said, please feel free to send me a private message if you perhaps have any additional questions about the My Best Buy program or your account. A private message can be sent by clicking on the blue button located within my signature.
How to Keep Your Account Active
Thank you for reaching out to us!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message -
Worth upgrading from Elite to Elite Plus?
I am about $195 shy of hitting the Elite plus level. Not sure if it is worth my while to spend another $200 to hit the Elite+ level or just stay put at Elite.
I am pretty sure I won't be making as many big purchases as I did this year in the following year and also I shop online a lot from other stores as well....I am not seeing any major benefits of having Elite+ account at this point.
Could anyone share their experience here if they were in the same boat...if Elite+ was totally worth it or not...Thanks!Hello dawizard!
Congratulations on your Elite status and almost making it to Elite Plus! It is disheartening to hear that you may not feel becoming a My Best Buy™ Elite Plus customer is worth the remaining $195 it would take to get you there.
With Elite Plus, you would receive a 25% point bonus (an additional 15% on top of the 10% you receive as an Elite customer) as well as an extended return and exchange period of 45 days, whereas an Elite member receives 30. Furthermore, while you currently qualify for free standard shipping regardless of the order total, you would receive free expedited shipping.
I hope that you feel these benefits' value is worth spending the remaining amount. If you should have any questions, please let me know!
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message -
Good Morning.
On the 6th of Novemeber Best Buy emailed me a Elite status to Feburary 2015. I've been checking to see if i would recicve a card or a notice for the Black Friday pre-sales. Besides the normal emails i recive i have gotten nothing to confirm my elite status. Is there anyway to have my status moved to Elite?
ID#
{removed per forum guidelines}
Thank you and have a great day!Greetings Colon83, and welcome to the Best Buy forum,
After using the email address you registered with the forum to review your My Best Buy™ account, it appears that your status has in-fact been upgraded to Elite; however, you do currently have two active My Best Buy™ accounts, which is probably why you do not see the status change when you login to BestBuy.com.
To help better keep tracking of your My Best Buy™ progress, I would suggest that we merge your two accounts. I should have no problem merging them, as long as they share the same information. Once your accounts have been merged, we will then just want to make sure your primary account is linked to your BestBuy.com account.
I am going to need some additional information from you before I can look into merging your accounts, so I will be sending you a private message to gather that information. To check your private messages, you will want to login to the forum and click on the little yellow envelope at the top of the page.
Merging My Best Buy™ Accounts
Thank you for posting and for being a My Best Buy™ member!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message -
Trying (and Trying) to upgrade from Basis to Plus Membership
Does anyone have any suggestions on what i can do to upgrade.
I have chatted with 3 different Adobe reps about this and they were not able to give me any help. I have called Adobe and sat on hold for over 1 1/2 hours, sent messages to tech support and no one gives me any usefull assistance. All they kept telling me to do is to go to my Photoshop.com account and upgrade from there, but all that gives me the ability to do is to buy more online storage but I want the "extras" that come with the Plus Membership. I sent a message to tech support and they finally sent me an email and all it did was guide me to a forum that shows me all the other people who are having the same problem. This membership is about $49.00 so i have to wonder if Adobe doesnt want the revenue from all these people who are wanting to upgrade. I am litterly at my wits end here, i am frustrated with the customer service of Adobe. This should be a very basis thing to do but it is a nightmare. Any suggestions would be great. Thanks everyone.Kari,
I see that you've posted your issue in the Photohsop.com forum. That's likely a much better place than this forum (Photoshop Elements), since real Adobe employees post there and are often (but not always) quite helpful in resolving basic membership problems. There are almost no posts in this forum by Adobe employees or people who have much experience with Photoshop.com.
For what it's worth, Adobe seems to have finally acknowledged at a very high level that they have serious problems with customer service:
http://forums.adobe.com/thread/484712?tstart=0 -
Cloud membership - upgrade from Photoshop subscription: is it possible?
If I'm using monhtly Photoshop subscription, can I later join Creative cloud membership — upgrade from Ps to Creative Cloud service?
Please contact our sales department to discuss your options
http://helpx.adobe.com/contact/ -
I tried to upgrade from XI Standard to Pro and it says I already have a more current version, but it's not Pro. What do I need to do to get Pro (installed, not the membership service)?
uninstall acrobat standard, clean and then install, Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
-
How do I upgrade from basic membership to plus membership
How do I upgrade from basic membership to plus membership
Welcome to the forum. Photoshop.COM has morphed into Adobe Revel. This FAQ Entry should be able to help you: http://forums.adobe.com/message/5015068#5015068
Good luck,
Hunt -
Upgrade from SCCM 2012 SP1 CU4 to R2 Fails - Unsupported Upgrade Path
Hi everybody,
I'm currently upgrading our SCCM infrastructure to SCCM 2012 R2 after have finished with the upgrade from SCCM 2012 RTM to SP1 CU4, thus far everything works fine, but when I try to update any
of the site servers, whether CAS or Primary, I'm getting the following error message in the Prerequisites Check:
I've gone through the system requirements and prerequisites over and over again and I can assure you that every possible update, supported OS, feature set, SQL Server, check list, etc,
etc, have been followed as per the official documentation available, however I'm stuck in this point, and surely enough I haven't been able to find out a similar case.Additionally I'm adding
the ConfigMgrPrereq log (the relevant portion of it) in case someone could kindly take a look at it.
<04-25-2014 02:06:46> ******* Start Prerequisite checking. *******
<04-25-2014 02:06:47> ********************************************
<04-25-2014 02:07:00> INFO: Detected current installed build version [7711] for sitecode [BRA]. For Upgrade,
minimum supported installed build version is [7804].
<04-25-2014 02:07:00> INFPROSCCMCMS.usersad.everis.int;
Unsupported upgrade path; Error;
Configuration Manager has detected that one or more sites in the hierarchy are installed with a version of Configuration Manager that is not supported for upgrade.
<04-25-2014 02:07:00> INFO: This rule only apply to primary site, skip checking.
<04-25-2014 02:07:00> INFPROSCCMCMS.usersad.everis.int;
Active Replica MP; Passed
<04-25-2014 02:07:00> INFO: This rule only applies to primary or secondary site in hierarchy, skip checking.
<04-25-2014 02:07:00> INFPROSCCMCMS.usersad.everis.int;
Parent site replication status; Passed
<04-25-2014 02:07:00> <<<RuleCategory: Database Upgrade Requirements>>>
<04-25-2014 02:07:00> <<<CategoryDesc: Checking the target ConfigMgr database is ready to upgrade...>>>
<04-25-2014 02:07:00> ===== INFO: Prerequisite Type & Server: SQL:INFPROSCCMCDB.usersad.everis.int
=====
<04-25-2014 02:07:00> <<<RuleCategory: Access Permissions>>>
<04-25-2014 02:07:00> <<<CategoryDesc: Checking access permissions...>>>
<04-25-2014 02:07:00> INFPROSCCMCDB.usersad.everis.int;
SQL Server sysadmin rights; Passed
<04-25-2014 02:07:00> INFPROSCCMCDB.usersad.everis.int; SQL Server sysadmin rights
for reference site; Passed
<04-25-2014 02:07:00> INFO: CheckLocalSys is Admin of <INFPROSCCMCDB.usersad.everis.int>.
<04-25-2014 02:07:09> INFPROSCCMCDB.usersad.everis.int;
Site server computer account administrative rights; Passed
<04-25-2014 02:07:09> INFPROSCCMCDB.usersad.everis.int;
SQL Server security mode; Passed
<04-25-2014 02:07:09> <<<RuleCategory: System Requirements>>>
<04-25-2014 02:07:09> <<<CategoryDesc: Checking system requirements for ConfigMgr...>>>
<04-25-2014 02:07:09> INFO: OS version:601, ServicePack:1.
<04-25-2014 02:07:09> INFO: Target computer is a Windows server.
<04-25-2014 02:07:09> INFPROSCCMCDB.usersad.everis.int;
Unsupported site server operating system version for Setup; Passed
<04-25-2014 02:07:09> INFPROSCCMCDB.usersad.everis.int;
Domain membership; Passed
<04-25-2014 02:07:09> INFPROSCCMCDB.usersad.everis.int;
Pending system restart; Passed
<04-25-2014 02:07:09> <<<RuleCategory: Dependent Components>>>
<04-25-2014 02:07:09> <<<CategoryDesc: Checking dependent components for ConfigMgr...>>>
<04-25-2014 02:07:09> INFO: Return code:0, Major:10, Minor:50, BuildNum:4000
<04-25-2014 02:07:09> INFPROSCCMCDB.usersad.everis.int;
SQL Server version; Passed
<04-25-2014 02:07:09> INFO: Get Sql edition:Enterprise Edition.
<04-25-2014 02:07:09> INFPROSCCMCDB.usersad.everis.int;
SQL Server Edition; Passed
<04-25-2014 02:07:09> INFO: Checking Tcp is enabled to Static port, SQL Server:INFPROSCCMCDB.usersad.everis.int,
Instance:.
<04-25-2014 02:07:09> INFPROSCCMCDB.usersad.everis.int;
SQL Server Tcp Port; Passed
<04-25-2014 02:07:09> INFO: Checking if SQL Server memory is limited.
<04-25-2014 02:07:09> INFO: SQL Server memory is limited.
<04-25-2014 02:07:09> INFPROSCCMCDB.usersad.everis.int;
Configuration for SQL Server memory usage; Passed
<04-25-2014 02:07:09> INFO: Checking if SQL Server memory is configured to reserve minimum memory.
<04-25-2014 02:07:09> INFO: Installing the central administration site or primary site, requires SQL
Server to reserve a minimum of 8 gigabytes (GB) of memory.
<04-25-2014 02:07:09> WARN: SQL Server minimum memory is 8000 MB.
<04-25-2014 02:07:09> INFPROSCCMCDB.usersad.everis.int; SQL Server process memory allocation;
Warning; Configuration Manager requires SQL Server to reserve a minimum of 8 gigabytes (GB) of memory for the central administration site and primary site and a minimum of 4 gigabytes (GB) for the secondary site. This memory is reserved by
using the Minimum server memory setting under Server Memory Options and is configured by using SQL Server Management Studio. For more information about how to set a fixed amount of memory, see
http://go.microsoft.com/fwlink/p/?LinkId=233759.
<04-25-2014 02:07:09> INFPROSCCMCDB.usersad.everis.int;
Case-insensitive collation on SQL Server; Passed
<04-25-2014 02:07:09> INFO: Check Machine FQDN: <INFPROSCCMCDB.usersad.everis.int>.
<04-25-2014 02:07:09> INFO: getaddrinfo returned success.
<04-25-2014 02:07:09> INFPROSCCMCDB.usersad.everis.int;
Validate FQDN of SQL Server Computer; Passed
<04-25-2014 02:07:09> INFO:CheckSupportedFQDNFormat <INFPROSCCMCDB.usersad.everis.int>
<04-25-2014 02:07:09> INFO: NetBIOS <INFPROSCCMCDB>
<04-25-2014 02:07:09> INFPROSCCMCDB.usersad.everis.int;
Primary FQDN; Passed
<04-25-2014 02:07:09> <<<RuleCategory: Site Upgrade Requirements>>>
<04-25-2014 02:07:09> <<<CategoryDesc: Checking if the target ConfigMgr site is ready to upgrade...>>>
<04-25-2014 02:07:09> <<<RuleCategory: Database Upgrade Requirements>>>
<04-25-2014 02:07:09> <<<CategoryDesc: Checking the target ConfigMgr database is ready to upgrade...>>>
<04-25-2014 02:07:09> ===== INFO: Prerequisite Type & Server: SDK:INFPROSCCMCMS.usersad.everis.int
=====
<04-25-2014 02:07:09> <<<RuleCategory: Access Permissions>>>
<04-25-2014 02:07:09> <<<CategoryDesc: Checking access permissions...>>>
<04-25-2014 02:07:09> INFO: The rule 'Administrative rights on site system' has been run on server 'INFPROSCCMCMS.usersad.everis.int',
skipped.
<04-25-2014 02:07:09> <<<RuleCategory: System Requirements>>>
<04-25-2014 02:07:09> <<<CategoryDesc: Checking system requirements for ConfigMgr...>>>
<04-25-2014 02:07:09> INFO: The rule 'Unsupported site server operating system version for Setup' has
been run on server 'INFPROSCCMCMS.usersad.everis.int', skipped.
<04-25-2014 02:07:09> INFO: The rule 'Domain membership' has been run on server 'INFPROSCCMCMS.usersad.everis.int',
skipped.
<04-25-2014 02:07:09> INFO: Windows Cluster not found on INFPROSCCMCMS.usersad.everis.int.
<04-25-2014 02:07:10> INFPROSCCMCMS.usersad.everis.int;
Windows Failover Cluster; Passed
<04-25-2014 02:07:10> INFO: The rule 'Pending system restart' has been run on server 'INFPROSCCMCMS.usersad.everis.int',
skipped.
<04-25-2014 02:07:10> <<<RuleCategory: Dependent Components>>>
<04-25-2014 02:07:10> <<<CategoryDesc: Checking dependent components for ConfigMgr...>>>
<04-25-2014 02:07:10> INFPROSCCMCMS.usersad.everis.int;
Windows Deployment Tools installed; Passed
<04-25-2014 02:07:10> INFO: CheckAdkWinPeInstalled on INFPROSCCMCMS.usersad.everis.int.
<04-25-2014 02:07:10> INFPROSCCMCMS.usersad.everis.int; Windows Preinstallation Environment
installed; Passed
<04-25-2014 02:07:10> INFPROSCCMCMS.usersad.everis.int;
SMS Provider machine has same domain as site server; Passed
<04-25-2014 02:07:10> <<<RuleCategory: Site Upgrade Requirements>>>
<04-25-2014 02:07:10> <<<CategoryDesc: Checking if the target ConfigMgr site is ready to upgrade...>>>
<04-25-2014 02:07:10> <<<RuleCategory: Database Upgrade Requirements>>>
<04-25-2014 02:07:10> <<<CategoryDesc: Checking the target ConfigMgr database is ready to upgrade...>>>
<04-25-2014 02:07:10> ***************************************************
<04-25-2014 02:07:10> ******* Prerequisite checking is completed. *******
<04-25-2014 02:07:10> ******************************************<04-25-2014 02:07:10> INFO: Updating
Prerequisite checking result into the registry
<04-25-2014 02:07:10> INFO: Connecting to INFPROSCCMCMS.usersad.everis.int registry
<04-25-2014 02:07:10> INFO: Setting registry values
If you wonder whether it might be related to this error:
-2014 02:07:00> INFO: Detected current installed build version [7711] for sitecode [BRA]. For Upgrade, minimum supported installed build version is [7804].
I confirm that this one site is a secondary one that's attached to a primary site and this log is from the CAS server, I managed to tall it and delete it from that site, but still appears listed
on the CAS management console, any idea how to force the removal of a secondary site that's attached to a primary from the CAS site when it has been removed already from said primary?
I've already tried the
Preinst /DELSITE XXX command but it only works when the site to remove it's attached to the local site and certainly not from a CAS
Finally, the version, build number and everything is correct, no idea what could be the problem, does anybody know a way to bypass this or force the re-evaluation of this rules, I've got
the impression that it's being cached somehow.
Any help would be highly appreciated,
Thank you.
Marcelo Estrada MCP-MCTS-MCITP-MCSA-MCSEHello again everybody,
I've finally managed to fix this up, in the end I had to delete those entries manually from the database as Garry suggested. After this was done the upgrade has gone through as expected with no further ado and has finalized already, now moving on to the
primary sites.
If anybody out there is facing the same issue, what I did was to delete those "stubborn" records executing the following statements over the CAS database:
DELETE
FROMServerDataWHERESiteCode='XXX'
DELETE
FROMSC_SiteDefinitionWHERESiteCode='XXX'
And this is pretty much about it. I'd recommend to take a proper backup first though as best practice.
Thank you all anyways for your answers and comments,
Marcelo Estrada MCP-MCTS-MCITP-MCSA-MCSE -
Slow table creation after upgrade from 10.2.0.3 to 11.2.0.1 using DBUA
I've recently completed a database upgrade from 10.2.0.3 to 11.2.0.1 using the DBUA.
I've since encountered a slowdown when running a script which drops and recreates a series of ~250 tables. The script normally runs in around 19 seconds. After the upgrade, the script requires ~2 minutes to run.
By chance has anyone encountered something similar?
The problem may be related to the behavior of an "after CREATE on schema" trigger which grants select privileges to a role through the use of a dbms_job call; between 10g and the database that was upgraded from 10G to 11g. Currently researching this angle.
I will be using the following table creation DDL for this abbreviated test case:
create table ALLIANCE (
ALLIANCEID NUMBER(10) not null,
NAME VARCHAR2(40) not null,
CREATION_DATE DATE,
constraint PK_ALLIANCE primary key (ALLIANCEID)
using index
tablespace LIVE_INDEX
tablespace LIVE_DATA;When calling the above DDL, an "after CREATE on schema" trigger is fired which schedules a job to immediately run to grant select privilege to a role for the table which was just created:
create or replace
trigger select_grant
after CREATE on schema
declare
l_str varchar2(255);
l_job number;
begin
if ( ora_dict_obj_type = 'TABLE' ) then
l_str := 'execute immediate "grant select on ' ||
ora_dict_obj_name ||
' to select_role";';
dbms_job.submit( l_job, replace(l_str,'"','''') );
end if;
end;
{code}
Below I've included data on two separate test runs. The first is on the upgraded database and includes optimizer parameters and an abbreviated TKPROF. I've also, included the offending sys generate SQL which is not issued when the same test is run on a 10g environment that has been set up with a similar test case. The 10g test run's TKPROF is also included below.
The version of the database is 11.2.0.1.
These are the parameters relevant to the optimizer for the test run on the upgraded 11g SID:
{code}
SQL> show parameter optimizer
NAME TYPE VALUE
optimizer_capture_sql_plan_baselines boolean FALSE
optimizer_dynamic_sampling integer 2
optimizer_features_enable string 11.2.0.1
optimizer_index_caching integer 0
optimizer_index_cost_adj integer 100
optimizer_mode string ALL_ROWS
optimizer_secure_view_merging boolean TRUE
optimizer_use_invisible_indexes boolean FALSE
optimizer_use_pending_statistics boolean FALSE
optimizer_use_sql_plan_baselines boolean TRUE
SQL> show parameter db_file_multi
NAME TYPE VALUE
db_file_multiblock_read_count integer 8
SQL> show parameter db_block_size
NAME TYPE VALUE
db_block_size integer 8192
SQL> show parameter cursor_sharing
NAME TYPE VALUE
cursor_sharing string EXACT
SQL> column sname format a20
SQL> column pname format a20
SQL> column pval2 format a20
SQL> select sname, pname, pval1, pval2 from sys.aux_stats$;
SNAME PNAME PVAL1 PVAL2
SYSSTATS_INFO STATUS COMPLETED
SYSSTATS_INFO DSTART 03-11-2010 16:33
SYSSTATS_INFO DSTOP 03-11-2010 17:03
SYSSTATS_INFO FLAGS 0
SYSSTATS_MAIN CPUSPEEDNW 713.978495
SYSSTATS_MAIN IOSEEKTIM 10
SYSSTATS_MAIN IOTFRSPEED 4096
SYSSTATS_MAIN SREADTIM 1565.746
SYSSTATS_MAIN MREADTIM
SYSSTATS_MAIN CPUSPEED 2310
SYSSTATS_MAIN MBRC
SYSSTATS_MAIN MAXTHR
SYSSTATS_MAIN SLAVETHR
13 rows selected.
{code}
Output from TKPROF on the 11g SID:
{code}
create table ALLIANCE (
ALLIANCEID NUMBER(10) not null,
NAME VARCHAR2(40) not null,
CREATION_DATE DATE,
constraint PK_ALLIANCE primary key (ALLIANCEID)
using index
tablespace LIVE_INDEX
tablespace LIVE_DATA
call count cpu elapsed disk query current rows
Parse 1 0.00 0.00 0 0 0 0
Execute 1 0.00 0.00 0 0 4 0
Fetch 0 0.00 0.00 0 0 0 0
total 2 0.00 0.00 0 0 4 0
Misses in library cache during parse: 1
Optimizer mode: ALL_ROWS
Parsing user id: 324
{code}
... large section omitted ...
Here is the performance hit portion of the TKPROF on the 11g SID:
{code}
SQL ID: fsbqktj5vw6n9
Plan Hash: 1443566277
select next_run_date, obj#, run_job, sch_job
from
(select decode(bitand(a.flags, 16384), 0, a.next_run_date,
a.last_enabled_time) next_run_date, a.obj# obj#,
decode(bitand(a.flags, 16384), 0, 0, 1) run_job, a.sch_job sch_job from
(select p.obj# obj#, p.flags flags, p.next_run_date next_run_date,
p.job_status job_status, p.class_oid class_oid, p.last_enabled_time
last_enabled_time, p.instance_id instance_id, 1 sch_job from
sys.scheduler$_job p where bitand(p.job_status, 3) = 1 and
((bitand(p.flags, 134217728 + 268435456) = 0) or
(bitand(p.job_status, 1024) <> 0)) and bitand(p.flags, 4096) = 0 and
p.instance_id is NULL and (p.class_oid is null or (p.class_oid is
not null and p.class_oid in (select b.obj# from sys.scheduler$_class b
where b.affinity is null))) UNION ALL select
q.obj#, q.flags, q.next_run_date, q.job_status, q.class_oid,
q.last_enabled_time, q.instance_id, 1 from sys.scheduler$_lightweight_job
q where bitand(q.job_status, 3) = 1 and ((bitand(q.flags, 134217728 +
268435456) = 0) or (bitand(q.job_status, 1024) <> 0)) and
bitand(q.flags, 4096) = 0 and q.instance_id is NULL and (q.class_oid
is null or (q.class_oid is not null and q.class_oid in (select
c.obj# from sys.scheduler$_class c where
c.affinity is null))) UNION ALL select j.job, 0,
from_tz(cast(j.next_date as timestamp), to_char(systimestamp,'TZH:TZM')
), 1, NULL, from_tz(cast(j.next_date as timestamp),
to_char(systimestamp,'TZH:TZM')), NULL, 0 from sys.job$ j where
(j.field1 is null or j.field1 = 0) and j.this_date is null) a order by
1) where rownum = 1
call count cpu elapsed disk query current rows
Parse 1 0.00 0.00 0 0 0 0
Execute 1 0.00 0.00 0 0 0 0
Fetch 1 0.47 0.47 0 9384 0 1
total 3 0.48 0.48 0 9384 0 1
Misses in library cache during parse: 1
Optimizer mode: CHOOSE
Parsing user id: SYS (recursive depth: 1)
Rows Row Source Operation
1 COUNT STOPKEY (cr=9384 pr=0 pw=0 time=0 us)
1 VIEW (cr=9384 pr=0 pw=0 time=0 us cost=5344 size=6615380 card=194570)
1 SORT ORDER BY STOPKEY (cr=9384 pr=0 pw=0 time=0 us cost=5344 size=11479630 card=194570)
194790 VIEW (cr=9384 pr=0 pw=0 time=537269 us cost=2563 size=11479630 card=194570)
194790 UNION-ALL (cr=9384 pr=0 pw=0 time=439235 us)
231 FILTER (cr=68 pr=0 pw=0 time=920 us)
231 TABLE ACCESS FULL SCHEDULER$_JOB (cr=66 pr=0 pw=0 time=690 us cost=19 size=13157 card=223)
1 TABLE ACCESS BY INDEX ROWID SCHEDULER$_CLASS (cr=2 pr=0 pw=0 time=0 us cost=1 size=40 card=1)
1 INDEX UNIQUE SCAN SCHEDULER$_CLASS_PK (cr=1 pr=0 pw=0 time=0 us cost=0 size=0 card=1)(object id 5056)
0 FILTER (cr=3 pr=0 pw=0 time=0 us)
0 TABLE ACCESS FULL SCHEDULER$_LIGHTWEIGHT_JOB (cr=3 pr=0 pw=0 time=0 us cost=2 size=95 card=1)
0 TABLE ACCESS BY INDEX ROWID SCHEDULER$_CLASS (cr=0 pr=0 pw=0 time=0 us cost=1 size=40 card=1)
0 INDEX UNIQUE SCAN SCHEDULER$_CLASS_PK (cr=0 pr=0 pw=0 time=0 us cost=0 size=0 card=1)(object id 5056)
194559 TABLE ACCESS FULL JOB$ (cr=9313 pr=0 pw=0 time=167294 us cost=2542 size=2529254 card=194558)
{code}
and the totals at the end of the TKPROF on the 11g SID:
{code}
OVERALL TOTALS FOR ALL NON-RECURSIVE STATEMENTS
call count cpu elapsed disk query current rows
Parse 1 0.00 0.00 0 0 0 0
Execute 2 0.00 0.00 0 0 4 0
Fetch 0 0.00 0.00 0 0 0 0
total 3 0.00 0.00 0 0 4 0
Misses in library cache during parse: 1
Misses in library cache during execute: 1
OVERALL TOTALS FOR ALL RECURSIVE STATEMENTS
call count cpu elapsed disk query current rows
Parse 70 0.00 0.00 0 0 0 0
Execute 85 0.01 0.01 0 62 208 37
Fetch 49 0.48 0.49 0 9490 0 35
total 204 0.51 0.51 0 9552 208 72
Misses in library cache during parse: 5
Misses in library cache during execute: 3
35 user SQL statements in session.
53 internal SQL statements in session.
88 SQL statements in session.
Trace file: 11gSID_ora_17721.trc
Trace file compatibility: 11.1.0.7
Sort options: default
1 session in tracefile.
35 user SQL statements in trace file.
53 internal SQL statements in trace file.
88 SQL statements in trace file.
51 unique SQL statements in trace file.
1590 lines in trace file.
18 elapsed seconds in trace file.
{code}
The version of the database is 10.2.0.3.0.
These are the parameters relevant to the optimizer for the test run on the 10g SID:
{code}
SQL> show parameter optimizer
NAME TYPE VALUE
optimizer_dynamic_sampling integer 2
optimizer_features_enable string 10.2.0.3
optimizer_index_caching integer 0
optimizer_index_cost_adj integer 100
optimizer_mode string ALL_ROWS
optimizer_secure_view_merging boolean TRUE
SQL> show parameter db_file_multi
NAME TYPE VALUE
db_file_multiblock_read_count integer 8
SQL> show parameter db_block_size
NAME TYPE VALUE
db_block_size integer 8192
SQL> show parameter cursor_sharing
NAME TYPE VALUE
cursor_sharing string EXACT
SQL> column sname format a20
SQL> column pname format a20
SQL> column pval2 format a20
SQL> select sname, pname, pval1, pval2 from sys.aux_stats$;
SNAME PNAME PVAL1 PVAL2
SYSSTATS_INFO STATUS COMPLETED
SYSSTATS_INFO DSTART 09-24-2007 11:09
SYSSTATS_INFO DSTOP 09-24-2007 11:09
SYSSTATS_INFO FLAGS 1
SYSSTATS_MAIN CPUSPEEDNW 2110.16949
SYSSTATS_MAIN IOSEEKTIM 10
SYSSTATS_MAIN IOTFRSPEED 4096
SYSSTATS_MAIN SREADTIM
SYSSTATS_MAIN MREADTIM
SYSSTATS_MAIN CPUSPEED
SYSSTATS_MAIN MBRC
SYSSTATS_MAIN MAXTHR
SYSSTATS_MAIN SLAVETHR
13 rows selected.
{code}
Now for the TKPROF of a mirrored test environment running on a 10G SID:
{code}
create table ALLIANCE (
ALLIANCEID NUMBER(10) not null,
NAME VARCHAR2(40) not null,
CREATION_DATE DATE,
constraint PK_ALLIANCE primary key (ALLIANCEID)
using index
tablespace LIVE_INDEX
tablespace LIVE_DATA
call count cpu elapsed disk query current rows
Parse 1 0.00 0.00 0 0 0 0
Execute 1 0.00 0.01 0 2 16 0
Fetch 0 0.00 0.00 0 0 0 0
total 2 0.01 0.01 0 2 16 0
Misses in library cache during parse: 1
Optimizer mode: ALL_ROWS
Parsing user id: 113
{code}
... large section omitted ...
Totals for the TKPROF on the 10g SID:
{code}
OVERALL TOTALS FOR ALL NON-RECURSIVE STATEMENTS
call count cpu elapsed disk query current rows
Parse 1 0.00 0.02 0 0 0 0
Execute 1 0.00 0.00 0 2 16 0
Fetch 0 0.00 0.00 0 0 0 0
total 2 0.00 0.02 0 2 16 0
Misses in library cache during parse: 1
OVERALL TOTALS FOR ALL RECURSIVE STATEMENTS
call count cpu elapsed disk query current rows
Parse 65 0.01 0.01 0 1 32 0
Execute 84 0.04 0.09 20 90 272 35
Fetch 88 0.00 0.10 30 281 0 64
total 237 0.07 0.21 50 372 304 99
Misses in library cache during parse: 38
Misses in library cache during execute: 32
10 user SQL statements in session.
76 internal SQL statements in session.
86 SQL statements in session.
Trace file: 10gSID_ora_32003.trc
Trace file compatibility: 10.01.00
Sort options: default
1 session in tracefile.
10 user SQL statements in trace file.
76 internal SQL statements in trace file.
86 SQL statements in trace file.
43 unique SQL statements in trace file.
949 lines in trace file.
0 elapsed seconds in trace file.
{code}
Edited by: user8598842 on Mar 11, 2010 5:08 PMSo while this certainly isn't the most elegant of solutions, and most assuredly isn't in the realm of supported by Oracle...
I've used the DBMS_IJOB.DROP_USER_JOBS('username'); package to remove the 194558 orphaned job entries from the job$ table. Don't ask, I've no clue how they all got there; but I've prepared some evil looks to unleash upon certain developers tomorrow morning.
Not being able to reorganize the JOB$ table to free the now wasted ~67MB of space I've opted to create a new index on the JOB$ table to sidestep the full table scan.
CREATE INDEX SYS.JOB_F1_THIS_NEXT ON SYS.JOB$ (FIELD1, THIS_DATE, NEXT_DATE) TABLESPACE SYSTEM;The next option would be to try to find a way to grant the select privilege to the role without using the aforementioned "after CREATE on schema" trigger and dbms_job call. This method was adopted to cover situations in which a developer manually added a table directly to the database rather than using the provided scripts to recreate their test environment.
I assume that the following quote from the 11gR2 documentation is mistaken, and there is no such beast as "create or replace table" in 11g:
http://download.oracle.com/docs/cd/E11882_01/server.112/e10592/statements_9003.htm#i2061306
"Dropping a table invalidates dependent objects and removes object privileges on the table. If you want to re-create the table, then you must regrant object privileges on the table, re-create the indexes, integrity constraints, and triggers for the table, and respecify its storage parameters. Truncating and replacing have none of these effects. Therefore, removing rows with the TRUNCATE statement or replacing the table with a *CREATE OR REPLACE TABLE* statement can be more efficient than dropping and re-creating a table." -
Problem in upgrading from CUCM 8.5.1 to CUCM 8.6.2
Unable to upgarde cucm 8.5 to 8.6 ,
installed referesh upgrade cop file . tried on SFTP and using local DVD same below error displayed . Any one have any solution please share .
Installation Status
File
UCSInstall_UCOS_8.6.2.21900-5.sgn.iso
Start Time
Mon Dec 10 14:31:47 GST 2013
Status
Error encountered: An unknown error occurred while accessing the upgrade file.
12/10/2013 13:44:37 file_list.sh|Starting file_list.sh|<LVL::Info>
12/10/2013 13:44:37 file_list.sh|Parse argument method=remote_sftp|<LVL::Debug>
12/10/2013 13:44:37 file_list.sh|Parse argument source_dir=/|<LVL::Debug>
12/10/2013 13:44:37 file_list.sh|Parse argument dest_file=/var/log/install/downloaded_versions|<LVL::Debug>
12/10/2013 13:44:37 file_list.sh|Parse argument remote_host=10.2.102.68|<LVL::Debug>
12/10/2013 13:44:37 file_list.sh|Parse argument user_name=cisco|<LVL::Debug>
12/10/2013 13:44:37 file_list.sh|Process remote SFTP request|<LVL::Info>
12/10/2013 13:44:37 file_list.sh|Calling SFTP command with metering off|<LVL::Debug>
12/10/2013 13:44:38 file_list.sh|SFTP command complete (0)|<LVL::Debug>
12/10/2013 13:44:38 file_list.sh|List file (pre-filtered):|<LVL::Debug>
12/10/2013 13:44:38 file_list.sh|(CAPTURE) UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
12/10/2013 13:44:38 file_list.sh|(CAPTURE) ciscocm.refresh_upgrade_v1.1.cop.sgn|<LVL::Debug>
12/10/2013 13:44:38 file_list.sh|/opt/cisco/install/bin/filter file=/var/log/install/downloaded_versions|<LVL::Debug>
12/10/2013 13:44:38 filter|Parse argument file=/var/log/install/downloaded_versions|<LVL::Debug>
12/10/2013 13:44:38 filter|No patch type specified. Optional.|<LVL::Debug>
12/10/2013 13:44:38 filter|No upgrade mode specifed. Optional.|<LVL::Debug>
12/10/2013 13:44:43 filter|Processing filter candidate names|<LVL::Debug>
12/10/2013 13:44:43 filter|Process "UCSInstall_UCOS_8.6.2.21900-5.sgn.iso"|<LVL::Debug>
12/10/2013 13:44:43 filter| Match against patch pattern (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter| Match against patch pattern (UCSInstall_UCOS_UNRST_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter| Match against patch pattern (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter|INorOUT=IN UCSInstall_UCOS_8.6.2.21900-5.sgn.iso: Filter passed.|<LVL::Debug>
12/10/2013 13:44:43 filter|Process "ciscocm.refresh_upgrade_v1.1.cop.sgn"|<LVL::Debug>
12/10/2013 13:44:43 filter| Match against patch pattern (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter| Match against patch pattern (UCSInstall_UCOS_UNRST_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter| Match against patch pattern Signed Standard upgrade patch file (UCSInstall_UCOS_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:43 filter| Match against patch pattern (UCSInstall_UCOS_UNRST_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against es pattern (UCSInstall_UCOS_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against es pattern (UCSInstall_UCOS_UNRST_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against es pattern (UCSInstall_UCOS_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against es pattern (UCSInstall_UCOS_UNRST_ES[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against su pattern (UCSInstall_UCOS_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against su pattern (UCSInstall_UCOS_UNRST_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against su pattern (UCSInstall_UCOS_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against su pattern (UCSInstall_UCOS_UNRST_SU[0-9]*_[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.sgn.iso)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (dp-ffr.[1-9]-[0-9]-[0-9]+.*.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (dp-ffr.[1-9]-[0-9]-[0-9]+.*.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (cm-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (cm-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (po-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (po-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (cmterm-devicepack[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (cmterm-devicepack[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (cmterm-.*\.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (cmterm-.*\.cop\.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (uc-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (uc-locale-.*_.*-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:44 filter| Match against cop pattern (uc-friendly-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop)|<LVL::Debug>
12/10/2013 13:44:45 filter| Match against cop pattern (uc-friendly-[0-9]+\.[0-9]+\.[0-9]+\.[0-9]+-[0-9]+.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:45 filter| Match against cop pattern (ciscocm..*.cop)|<LVL::Debug>
12/10/2013 13:44:45 filter| Match against cop pattern (ciscocm..*.cop.sgn)|<LVL::Debug>
12/10/2013 13:44:45 filter|INorOUT=IN ciscocm.refresh_upgrade_v1.1.cop.sgn: Filter passed.|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|List file (post-filtered):|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|(CAPTURE) <?xml version="1.0" encoding="UTF-8"?>|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|(CAPTURE) <InstallList>|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|(CAPTURE) <InstallItem type="patch" secure-file="UCSInstall_UCOS_8.6.2.21900-5.sgn.iso" version="8.6.2.21900-5" file="UCSInstall_UCOS_8.6.2.21900-5.sgn.iso" reboot="no" signed="yes"/>|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|(CAPTURE) <InstallItem type="cop" secure-file="ciscocm.refresh_upgrade_v1.1.cop.sgn" version="0.0.0.0-0" file="ciscocm.refresh_upgrade_v1.1.cop" reboot="no" signed="yes"/>|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|(CAPTURE) </InstallList>|<LVL::Debug>
12/10/2013 13:44:45 file_list.sh|success|<LVL::Info>
12/10/2013 13:44:45 file_list.sh|file_list.sh complete (rc=0)|<LVL::Info>
12/10/2013 13:44:53 upgrade_validate_file.sh|Starting upgrade_validate_file.sh|<LVL::Info>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument method=remote_sftp|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument source_dir=/|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument remote_host=10.2.102.68|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument user_name=cisco|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_type=patch|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Parse argument file_signed=yes|<LVL::Debug>
12/10/2013 13:44:53 upgrade_validate_file.sh|Process remote SFTP request|<LVL::Info>
12/10/2013 13:44:53 upgrade_validate_file.sh|Get //UCSInstall_UCOS_8.6.2.21900-5.sgn.iso size via sftp|<LVL::Debug>
12/10/2013 13:44:54 upgrade_validate_file.sh|Size of file obtained from sftp is 4793341952|<LVL::Debug>
12/10/2013 13:44:54 upgrade_validate_file.sh|Total space needed is 9586683904|<LVL::Debug>
12/10/2013 13:44:54 upgrade_validate_file.sh|Check free space|<LVL::Info>
12/10/2013 13:44:54 upgrade_validate_file.sh|There is enough space on device to proceed.|<LVL::Info>
12/10/2013 13:44:54 upgrade_validate_file.sh|(CAPTURE) Free space : 25916985344|<LVL::Debug>
12/10/2013 13:44:54 upgrade_validate_file.sh|(CAPTURE) Space needed : 19827077120|<LVL::Debug>
12/10/2013 13:44:54 upgrade_validate_file.sh|Remote SFTP request complete (0)|<LVL::Info>
12/10/2013 13:44:54 upgrade_validate_file.sh|success|<LVL::Info>
12/10/2013 13:44:54 upgrade_validate_file.sh|upgrade_validate_file.sh complete (rc=0)|<LVL::Info>
12/10/2013 13:44:54 upgrade_validate_file.sh|Unmount DVD|<LVL::Info>
12/10/2013 13:44:57 upgrade_get_file.sh|Starting upgrade_get_file.sh|<LVL::Info>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument method=remote_sftp|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument source_dir=/|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument dest_dir=/common/download/|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument remote_host=10.2.102.68|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument user_name=cisco|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument version=8.6.2.21900-5|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_type=patch|<LVL::Debug>
12/10/2013 13:44:57 upgrade_get_file.sh|Parse argument file_signed=yes|<LVL::Debug>
12/10/2013 13:45:08 upgrade_get_file.sh|Process remote SFTP request|<LVL::Info>
12/10/2013 13:45:08 upgrade_get_file.sh|source_dir=/, dest_file=/common/download//UCSInstall_UCOS_8.6.2.21900-5.sgn.iso, file_name=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
12/10/2013 13:45:08 upgrade_get_file.sh|Starting SFTP|<LVL::Debug>
12/10/2013 14:29:34 upgrade_get_file.sh|Mount /common/download//UCSInstall_UCOS_8.6.2.21900-5.sgn.iso on /mnt/source|<LVL::Info>
12/10/2013 14:29:34 upgrade_get_file.sh|Download of iso file RTMTStart|<LVL::Notice>
12/10/2013 14:29:34 upgrade_get_file.sh|Create md5 "/common/download/UCSInstall_UCOS_8.6.2.21900-5.sgn.iso.md5"|<LVL::Info>
12/10/2013 14:30:49 upgrade_get_file.sh|MD5(/common/download/UCSInstall_UCOS_8.6.2.21900-5.sgn.iso)= e8:da:df:9a:3a:61:ee:27:4d:c5:4f:7b:77:78:bc:f1|<LVL::Debug>
12/10/2013 14:30:49 upgrade_get_file.sh|Create md5 complete|<LVL::Info>
12/10/2013 14:30:49 upgrade_get_file.sh|Authenticate file "/common/download/8.6.2.21900-5/checksum_file.sgn"|<LVL::Info>
12/10/2013 14:30:49 upgrade_get_file.sh|File authentication complete|<LVL::Debug>
12/10/2013 14:30:49 upgrade_get_file.sh|authenticating ISO name, filename=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso, isoname=UCSInstall_UCOS_8.6.2.21900-5.sgn.iso|<LVL::Debug>
12/10/2013 14:30:49 upgrade_get_file.sh|Download of iso file RTMTFinish|<LVL::Notice>
12/10/2013 14:30:49 upgrade_get_file.sh|Checking for preflight script|<LVL::Debug>
12/10/2013 14:30:49 upgrade_get_file.sh|Executing preflight script: /mnt/source/Cisco/install/bin/preflight isolocation=/mnt/source|<LVL::Info>
12/10/2013 14:30:49 preflight|Starting preflight|<LVL::Info>
12/10/2013 14:30:49 preflight|Validate preflight data|<LVL::Info>
12/10/2013 14:30:49 preflight|Preflight data validation complete|<LVL::Info>
12/10/2013 14:30:49 preflight|Determine upgrade type|<LVL::Info>
12/10/2013 14:30:50 preflight|Active RH version = 4AS|<LVL::Debug>
12/10/2013 14:30:50 preflight|New os version(xml) = 5Server|<LVL::Debug>
12/10/2013 14:30:50 preflight|HW model = VMware|<LVL::Debug>
12/10/2013 14:30:50 preflight|Upgrade type = RU|<LVL::Debug>
12/10/2013 14:30:50 preflight|Obtain product type|<LVL::Info>
12/10/2013 14:30:53 preflight|Obtained product type CallManager|<LVL::Info>
12/10/2013 14:30:53 preflight|Processing preflight install mode|<LVL::Info>
12/10/2013 14:30:53 preflight|Set preflight cancel utility|<LVL::Info>
12/10/2013 14:30:53 preflight|Execute install preflight commands for CallManager:RU from /mnt/source/Cisco/install/preflight.xml|<LVL::Info>
12/10/2013 14:30:53 preflight|Found 10 preflight commands to execute|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (1/10): mkdir -p /common/preflight/CM/RU|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (2/10): cp -f /usr/local/platform/conf/dynamicConfig.xml /common/preflight/CM/RU/dynamicConfig.xml|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 1|<LVL::Debug>
12/10/2013 14:30:53 preflight|(CAPTURE) cp: cannot stat `/usr/local/platform/conf/dynamicConfig.xml': No such file or directory|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>
12/10/2013 14:30:53 preflight|Execute preflight command (3/10): cp -f /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp /common/preflight/CM/RU/dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 1|<LVL::Debug>
12/10/2013 14:30:53 preflight|(CAPTURE) cp: cannot stat `/usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp': No such file or directory|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command did not complete (1). Continuing command processing...|<LVL::Warn>
12/10/2013 14:30:53 preflight|Execute preflight command (4/10): cp -f /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp /common/preflight/CM/RU/install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (5/10): cp -f /mnt/source/Cisco/install/dynamicConfig_RU.xml /usr/local/platform/conf/dynamicConfig.xml|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (6/10): mkdir -p /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (7/10): cp -f /mnt/source/Cisco/install/dynamic_RU.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (8/10): cp -f /mnt/source/Cisco/install/install-confirm-content_RU.jsp /usr/local/thirdparty/jakarta-tomcat/webapps/cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:53 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:53 preflight|Execute preflight command (9/10): /mnt/source/Cisco/install/bin/tempDynamic.preflight /mnt/source/Cisco/install/dynamic_RU.jsp dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53 starting tempDynamic.preflight...|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53 Source dir/file = /mnt/source/Cisco/install/dynamic_RU.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:53 Destination file name = dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/dynamic_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/dynamic.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/dynamic.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 ... tempDynamic.preflight completed|<LVL::Debug>
12/10/2013 14:30:54 preflight|Execute preflight command (10/10): /mnt/source/Cisco/install/bin/tempDynamic.preflight /mnt/source/Cisco/install/install-confirm-content_RU.jsp install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|Preflight command returns 0|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 starting tempDynamic.preflight...|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Source dir/file = /mnt/source/Cisco/install/install-confirm-content_RU.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Destination file name = install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/1-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/2-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 Copying /mnt/source/Cisco/install/install-confirm-content_RU.jsp to /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 added/replaced /usr/local/thirdparty/jakarta-tomcat/temp/4-cmplatform/WEB-INF/pages/install/install-confirm-content.jsp successfully|<LVL::Debug>
12/10/2013 14:30:54 preflight|(CAPTURE) 12/10/2013 14:30:54 ... tempDynamic.preflight completed|<LVL::Debug>
12/10/2013 14:30:54 preflight|Exiting with result 0|<LVL::Info>
12/10/2013 14:30:54 upgrade_get_file.sh|preflight rc=0|<LVL::Debug>
12/10/2013 14:30:54 upgrade_get_file.sh|Preflight completed successfully|<LVL::Info>
12/10/2013 14:30:56 upgrade_get_file.sh|success|<LVL::Info>
12/10/2013 14:30:56 upgrade_get_file.sh|upgrade_get_file.sh complete (rc=0)|<LVL::Info>
12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling active side processes
12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling active side processes done
12/30/2014 14:31:49 sd_cancelInstall.sh|Canceling inactive side processes
12/30/2014 14:31:50 sd_cancelInstall.sh|Canceling inactive side processes done
12/10/2013 14:31:55 upgrade_install.sh|Starting Upgrade -- upgrade_install.sh|<LVL::Info>
12/10/2013 14:31:55 upgrade_install.sh|Parse argument version=8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:31:55 upgrade_install.sh|Parse argument dest_dir=/common/download/|<LVL::Debug>
12/10/2013 14:31:55 upgrade_install.sh|Parse argument work_dir=/var/log/install|<LVL::Debug>
12/10/2013 14:31:59 upgrade_install.sh|/usr/local/platform/bin/startcsa status|<LVL::Debug>
12/10/2013 14:31:59 upgrade_install.sh|CSA Status = 0|<LVL::Debug>
12/10/2013 14:31:59 upgrade_install.sh|(CAPTURE) Cisco Security Agent is running with pid 23124|<LVL::Debug>
12/10/2013 14:31:59 upgrade_install.sh|CSA Status = 0|<LVL::Debug>
12/10/2013 14:31:59 upgrade_install.sh|/etc/init.d/ciscosec stop|<LVL::Debug>
12/10/2013 14:32:14 upgrade_install.sh|(CAPTURE) Stopping ciscosec: [ OK ]|<LVL::Debug>
12/10/2013 14:32:14 upgrade_install.sh|Upgrade the system|<LVL::Info>
12/10/2013 14:32:14 upgrade_install.sh|Copy /mnt/source/Cisco/base_scripts/upgrade_manager.sh to /common/download/8.6.2.21900-5/upgrade_manager.sh|<LVL::Info>
12/10/2013 14:32:14 upgrade_install.sh|Copy /mnt/source/Cisco/base_scripts/upgrade_manager.sh to /common/download/8.6.2.21900-5/upgrade_manager.sh complete|<LVL::Info>
12/10/2013 14:32:14 upgrade_install.sh|Start upgrade manager|<LVL::Info>
12/10/2013 14:32:14 upgrade_install.sh|/common/download/8.6.2.21900-5/upgrade_manager.sh type=upgrade basepath=/common/download/8.6.2.21900-5 file_name= logfile=/var/log/install/install_log_2013-12-30.13.44.35.log resultfile=/var/log/install/upgrade-results.xml work_dir=/var/log/install intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Cleanup data from a prior upgrade attempt|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Removing any /grub/boot/grub/grub.conf.recovery|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Invalidate upgrade partition|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Clean up rpm any stale __db. files in rpmdb on the to side|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Removing any master RPM from /partB|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Removing any /partB/etc/opt/cisco/install.conf|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Invalidate any product configuration file|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument type=upgrade|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument basepath=/common/download/8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument file_name=|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument logfile=/var/log/install/install_log_2013-12-30.13.44.35.log|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument resultfile=/var/log/install/upgrade-results.xml|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument work_dir=/var/log/install|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Parse argument intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|upgrade_type="upgrade"|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|L2 upgrade|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Initialize install support functions|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Calling "source /mnt/source/Cisco/install/bin/install_func"|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Initialize install support functions complete|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Check for Refresh Upgrade|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Check if /mnt/source/upgradeConfig.xml exists|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Checking RedHat release version (4AS, 5Server)|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Initiate Refresh Upgrade|<LVL::Info>
12/10/2013 14:32:14 upgrade_manager.sh|Copy /mnt/source/Cisco/install/bin/refresh_upgrade to /common/download/8.6.2.21900-5/refresh_upgrade|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Check that /common/download/8.6.2.21900-5/refresh_upgrade exists and is executable|<LVL::Debug>
12/10/2013 14:32:14 upgrade_manager.sh|Calling exec /common/download/8.6.2.21900-5/refresh_upgrade type=upgrade basepath=/common/download/8.6.2.21900-5 file_name= logfile=/var/log/install/install_log_2013-12-30.13.44.35.log resultfile=/var/log/install/upgrade-results.xml work_dir=/var/log/install intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument type=upgrade|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument basepath=/common/download/8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument file_name=|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument logfile=/var/log/install/install_log_2013-12-30.13.44.35.log|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument resultfile=/var/log/install/upgrade-results.xml|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument work_dir=/var/log/install|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Parse argument intf_file=/common/download/8.6.2.21900-5/upgrade_manager.xml|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|No 'to' version specified. Extracting it from base path.|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|NEW_VERSION updated to 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:32:14 refresh_upgrade|Refresh Upgrade Starting|<LVL::Info>
12/10/2013 14:32:14 refresh_upgrade|IOWAIT monitor starting|<LVL::Info>
12/10/2013 14:32:14 refresh_upgrade|Checksum the upgrade source on /mnt/source|<LVL::Info>
12/10/2013 14:32:14 refresh_upgrade|Calling sha1sum -c /common/download/8.6.2.21900-5/checksum_file|<LVL::Debug>
12/10/2013 14:34:14 refresh_upgrade|Checksum complete|<LVL::Info>
12/10/2013 14:34:14 refresh_upgrade|Initialize staging area|<LVL::Info>
12/10/2013 14:34:14 refresh_upgrade|Initialize globals for hard drive|<LVL::Debug>
12/10/2013 14:34:14 refresh_upgrade|Calling rm -rf /common/refresh_upgrade /common/component|<LVL::Debug>
12/10/2013 14:34:23 refresh_upgrade|Copy /mnt/source to /common/refresh_upgrade|<LVL::Info>
12/10/2013 14:34:23 refresh_upgrade|Execute find /mnt/source and cpio to /common/refresh_upgrade. This may take several minutes.|<LVL::Debug>
12/10/2013 14:37:31 refresh_upgrade|Copy source files to staging area complete|<LVL::Info>
12/10/2013 14:37:31 refresh_upgrade|Initialize staging area complete|<LVL::Info>
12/10/2013 14:37:31 refresh_upgrade|Prepare Refresh Upgrade support directory|<LVL::Info>
12/10/2013 14:37:31 refresh_upgrade|Make /common/mnt/product_img mount point|<LVL::Info>
12/10/2013 14:37:32 refresh_upgrade|Calling umount /common/mnt/product_img|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Setup support directories|<LVL::Info>
12/10/2013 14:37:33 refresh_upgrade|Calling rm -rf /common/download/8.6.2.21900-5/Cisco|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling mkdir -p /common/download/8.6.2.21900-5/Cisco|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Create /common/cisco link to /common/download/8.6.2.21900-5/Cisco|<LVL::Info>
12/10/2013 14:37:33 refresh_upgrade|Calling rm -rf /common/cisco|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling ln -s /common/download/8.6.2.21900-5/Cisco /common/cisco|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Copy files from /common/refresh_upgrade/images/product.img to /common/download/8.6.2.21900-5/Cisco|<LVL::Info>
12/10/2013 14:37:33 refresh_upgrade|Calling mount /common/refresh_upgrade/images/product.img /common/mnt/product_img -o loop|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/iproduct.sh /common/download/8.6.2.21900-5/Cisco/bin/iproduct.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/ihardware.sh /common/download/8.6.2.21900-5/Cisco/bin/ihardware.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/ihistory.sh /common/download/8.6.2.21900-5/Cisco/bin/ihistory.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xproduct.sh /common/download/8.6.2.21900-5/Cisco/bin/xproduct.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xcomponent.sh /common/download/8.6.2.21900-5/Cisco/bin/xcomponent.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/xplatformconfig.sh /common/download/8.6.2.21900-5/Cisco/bin/xplatformconfig.sh|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/install_emailer /common/download/8.6.2.21900-5/Cisco/bin/install_emailer|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling cp -rf /common/mnt/product_img/bin/component_install /common/download/8.6.2.21900-5/Cisco/bin/component_install|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Calling umount /common/mnt/product_img|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|Setup install information in /common/download/8.6.2.21900-5/Cisco|<LVL::Info>
12/10/2013 14:37:33 refresh_upgrade|Calling ln -s /common/refresh_upgrade/Cisco/install /common/download/8.6.2.21900-5/Cisco/install|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) Mail notification cancelled - smtp server address for email not found! [/usr/local/platform/conf/platformConfig.xml]|<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:33 refresh_upgrade|(CAPTURE) |<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|Setting up cisco specific enviroment|<LVL::Info>
12/10/2013 14:37:36 refresh_upgrade|PATH=/common/download/8.6.2.21900-5/Cisco/bin:/usr/local/sbin:/sbin:/usr/sbin:/bin:/usr/bin:/usr/X11R6/bin:/sbin:/home/sftpuser:/root/.security|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|LD_LIBRARY_PATH=/common/download/8.6.2.21900-5/Cisco/lib:/opt/cisco/install/lib:|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|PYTHONPATH=/common/download/8.6.2.21900-5/Cisco/python:/usr/local/cm/lib:/usr/local/cm/lib:/usr/local/cm/lib:|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_CONF_PATH=/common/download/8.6.2.21900-5/Cisco/install/conf|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_BIN_PATH=/common/download/8.6.2.21900-5/Cisco/bin /opt/cisco/install/bin /usr/local/bin/base_scripts|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|CISCO_PLATFORMCONF_PATH=/common/cisco /usr/local/platform/conf|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|CISCO_INSTALL_LIB_PATH=/usr/local/bin/base_scripts|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|Set logging globals for upgrade|<LVL::Info>
12/10/2013 14:37:36 refresh_upgrade|Before: ILOG_CONTEXT="Upgrade", ILOG_FILE="/var/log/install/install_log_2013-12-30.13.44.35.log", ILOG_RESULTS_FILE="/var/log/install/upgrade-results.xml"|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|After: ILOG_CONTEXT="Upgrade", ILOG_FILE="/common/log/install/install_log_2013-12-30.13.44.35.log", ILOG_RESULTS_FILE="/common/log/install/upgrade-results.xml"|<LVL::Debug>
12/10/2013 14:37:36 refresh_upgrade|Initialize APIs|<LVL::Info>
12/10/2013 14:37:36 refresh_upgrade|Initializing the product API|<LVL::Info>
12/10/2013 14:37:37 refresh_upgrade|Initializing the hardware API|<LVL::Info>
12/10/2013 14:37:38 ServerApiManager|INITIALIZE: sam_legacy_mode_init=1|<LVL::Debug>
12/10/2013 14:37:46 ServerApiManager|INITIALIZE: sam_hssi_mode_init=0|<LVL::Debug>
12/10/2013 14:37:46 refresh_upgrade|Initializing the history log API|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Initializing the xplatformconfig API|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Initializing the xproduct API|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Initialize setup functions|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Calling "source /common/download/8.6.2.21900-5/Cisco/install/setup/utils.sh"|<LVL::Debug>
12/10/2013 14:37:46 refresh_upgrade|Initialize setup functions complete|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Getting deployment ID from active side|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Copy /usr/local/platform/conf/platformConfig.xml to /common/cisco/platformConfig.xml|<LVL::Info>
12/10/2013 14:37:46 refresh_upgrade|Calling "cp /usr/local/platform/conf/platformConfig.xml /common/cisco/platformConfig.xml"|<LVL::Debug>
12/10/2013 14:37:48 refresh_upgrade|Check if the upgrade is allowed|<LVL::Info>
12/10/2013 14:37:48 refresh_upgrade|Validate hardware for the upgrade|<LVL::Info>
12/10/2013 14:37:48 refresh_upgrade|Hardware is supported for the upgrade|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Validate hardware for "callmanager" deployment|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Hardware is supported for "callmanager" deployment|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Validate from version 8.5.1.10000-26|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Upgrade from 8.5.1.10000-26 allowed|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Validate free space for the upgrade|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|(CAPTURE) Free space: 26040668160, Needed space: 15014745300|<LVL::Debug>
12/10/2013 14:37:50 refresh_upgrade|Free space validation complete|<LVL::Info>
12/10/2013 14:37:50 refresh_upgrade|Run component export scripts|<LVL::Debug>
12/10/2013 14:37:50 component_install|Initializing xproduct.sh API|<LVL::Debug>
12/10/2013 14:37:50 component_install|Initializing xcomponent.sh API|<LVL::Debug>
12/10/2013 14:37:50 component_install|Initializing xplatformconfig.sh API|<LVL::Debug>
12/10/2013 14:37:50 component_install|Parse argument export|<LVL::Debug>
12/10/2013 14:37:50 component_install|Parse argument mode=refresh-upgrade|<LVL::Debug>
12/10/2013 14:37:50 component_install|Parse argument install_root=/common/refresh_upgrade/Cisco|<LVL::Debug>
12/10/2013 14:37:50 component_install|Parse argument data_root=/common|<LVL::Debug>
12/10/2013 14:37:50 component_install|Run component export scripts, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize product data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize "to" side product version|<LVL::Info>
12/10/2013 14:37:50 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:50 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:50 component_install|Initialize "to" side product version complete|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize "from" side product version|<LVL::Info>
12/10/2013 14:37:50 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:50 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:50 component_install|Initialize "from" side product version complete|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize product data complete|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:50 component_install|Initialize ucos "to" side version|<LVL::Info>
12/10/2013 14:37:50 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:51 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:51 component_install|Initialize ucos "to" side version complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize ucos "from" side version|<LVL::Info>
12/10/2013 14:37:51 component_install|Component ucos available on active side|<LVL::Debug>
12/10/2013 14:37:51 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:51 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:51 component_install|Initialize ucos "from" side version complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize global data complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Build the command list for ucos|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize command list|<LVL::Debug>
12/10/2013 14:37:51 component_install|Build ucos export phase commands|<LVL::Debug>
12/10/2013 14:37:51 component_install|Processing ucos export element|<LVL::Debug>
12/10/2013 14:37:51 component_install|Building the command list for ucos is complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Command execution for ucos component RTMTStart|<LVL::Notice>
12/10/2013 14:37:51 component_install|Execute commands in the command list for ucos component|<LVL::Info>
12/10/2013 14:37:51 component_install|No commands to execute for ucos component|<LVL::Info>
12/10/2013 14:37:51 component_install|Command execution for ucos component is complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Command execution for ucos component RTMTFinish|<LVL::Notice>
12/10/2013 14:37:51 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize ucplatform "to" side version|<LVL::Info>
12/10/2013 14:37:51 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:51 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:51 component_install|Initialize ucplatform "to" side version complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize ucplatform "from" side version|<LVL::Info>
12/10/2013 14:37:51 component_install|Component ucplatform available on active side|<LVL::Debug>
12/10/2013 14:37:51 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:51 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:51 component_install|Initialize ucplatform "from" side version complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize global data complete|<LVL::Info>
12/10/2013 14:37:51 component_install|Build the command list for ucplatform|<LVL::Info>
12/10/2013 14:37:51 component_install|Initialize command list|<LVL::Debug>
12/10/2013 14:37:51 component_install|Build ucplatform export phase commands|<LVL::Debug>
12/10/2013 14:37:51 component_install|Processing ucplatform export element|<LVL::Debug>
12/10/2013 14:37:51 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:51 component_install|Add "security_prepare RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "password_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "ssh_keys_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "installed_options_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "platform_certs_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "servm_export RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "network_files_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Processing ucplatform script element|<LVL::Debug>
12/10/2013 14:37:52 component_install|Add "drf_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:52 component_install|Building the command list for ucplatform is complete|<LVL::Info>
12/10/2013 14:37:52 component_install|Command execution for ucplatform component RTMTStart|<LVL::Notice>
12/10/2013 14:37:52 component_install|Execute commands in the command list for ucplatform component|<LVL::Info>
12/10/2013 14:37:52 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:52 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/security_prepare|<LVL::Debug>
12/10/2013 14:37:52 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/security_prepare RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Parse arguments|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Validate arguments|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Initialize global variables|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Handle Security Information|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export security information|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export /etc/shadow file|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export login warning message|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export SFTP data|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export DRF data|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export CCM Service Data|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export IPSec Data|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|get_fips_status returning partB fips_cnf as 0|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export Racoon Data|<LVL::Debug>
12/10/2013 14:37:52 security_prepare|Export Tomcat Data|<LVL::Debug>
12/10/2013 14:37:53 security_prepare|security information prepare successful|<LVL::Info>
12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/password_migrate|<LVL::Debug>
12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/password_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:53 password_migrate|Handle password information|<LVL::Debug>
12/10/2013 14:37:53 password_migrate|Export password information|<LVL::Info>
12/10/2013 14:37:53 password_migrate|Calling mkdir -p /common/component/ucplatform/etc/pam.d|<LVL::Info>
12/10/2013 14:37:53 password_migrate|password information migrate successful|<LVL::Info>
12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/ssh_keys_migrate|<LVL::Debug>
12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/ssh_keys_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:53 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:53 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/installed_options_migrate|<LVL::Debug>
12/10/2013 14:37:53 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/installed_options_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:55 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:55 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/platform_certs_migrate|<LVL::Debug>
12/10/2013 14:37:55 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/platform_certs_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:55 platform_certs_migrate|Source major version: 8|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|Export platform certificates|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|starting refresh upgrade export certs copy|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|starting refresh upgrade export certs copy|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|exporting certmon config|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|creating /common/component/ucplatform/config|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|copy /usr/local/platform/conf/certMonitorConfig.xml /common/component/ucplatform/conf/|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|Export bulk sftp config|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|sftp config not available|<LVL::Info>
12/10/2013 14:37:55 platform_certs_migrate|platform certificates migrate successful|<LVL::Info>
12/10/2013 14:37:55 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:55 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/servm_export|<LVL::Debug>
12/10/2013 14:37:55 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/servm_export RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:56 servm_export|Start servm Export processing|<LVL::Info>
12/10/2013 14:37:56 servm_export|Copying /usr/local/cm//../platform/conf/activate.conf to /common/component/ucplatform|<LVL::Info>
12/10/2013 14:37:56 servm_export|Copying /usr/local/cm//../platform/conf/services.conf to /common/component/ucplatform|<LVL::Info>
12/10/2013 14:37:56 servm_export|SUCCESS: servm Export processing completed|<LVL::Info>
12/10/2013 14:37:56 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:56 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/network_files_migrate|<LVL::Debug>
12/10/2013 14:37:56 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/network_files_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:56 network_files_migrate|Export network configuration files to /common/component/ucplatform/etc/sysconfig/network-scripts|<LVL::Info>
12/10/2013 14:37:56 network_files_migrate|Calling mkdir -p /common/component/ucplatform/etc/sysconfig/network-scripts|<LVL::Debug>
12/10/2013 14:37:56 network_files_migrate|Calling mkdir -p /common/component/ucplatform/common|<LVL::Debug>
12/10/2013 14:37:56 network_files_migrate|Copy network configuration files|<LVL::Info>
12/10/2013 14:37:56 network_files_migrate|Copying /etc/sysconfig/network-scripts/ifcfg-eth0 to /common/component/ucplatform/etc/sysconfig/network-scripts/ifcfg-eth0|<LVL::Debug>
12/10/2013 14:37:56 network_files_migrate|Copying /etc/sysconfig/network to /common/component/ucplatform/etc/sysconfig/network|<LVL::Debug>
12/10/2013 14:37:56 network_files_migrate|Copying /etc/hosts to /common/component/ucplatform/etc/hosts|<LVL::Debug>
12/10/2013 14:37:57 network_files_migrate|Copying /etc/resolv.conf to /common/component/ucplatform/etc/resolv.conf|<LVL::Debug>
12/10/2013 14:37:57 network_files_migrate|Copying //etc/nsswitch.conf to /common/component/ucplatform/etc/nsswitch.conf|<LVL::Debug>
12/10/2013 14:37:57 network_files_migrate|Copy network configuration files complete|<LVL::Info>
12/10/2013 14:37:57 network_files_migrate|Export network configuration files complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:57 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform/scripts/drf_migrate|<LVL::Debug>
12/10/2013 14:37:57 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform/scripts/drf_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:57 component_install|Command execution for ucplatform component is complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Command execution for ucplatform component RTMTFinish|<LVL::Notice>
12/10/2013 14:37:57 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "to" side version|<LVL::Info>
12/10/2013 14:37:57 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:57 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "to" side version complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "from" side version|<LVL::Info>
12/10/2013 14:37:57 component_install|Component ucplatform_cluster available on active side|<LVL::Debug>
12/10/2013 14:37:57 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:57 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:57 component_install|Initialize ucplatform_cluster "from" side version complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Initialize global data complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Build the command list for ucplatform_cluster|<LVL::Info>
12/10/2013 14:37:57 component_install|Initialize command list|<LVL::Debug>
12/10/2013 14:37:57 component_install|Build ucplatform_cluster export phase commands|<LVL::Debug>
12/10/2013 14:37:57 component_install|Processing ucplatform_cluster export element|<LVL::Debug>
12/10/2013 14:37:57 component_install|Processing ucplatform_cluster script element|<LVL::Debug>
12/10/2013 14:37:57 component_install|Add "platform_sso_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform_cluster /usr/local/cm/ /common/log/install/capture.txt" to command list|<LVL::Debug>
12/10/2013 14:37:57 component_install|Building the command list for ucplatform_cluster is complete|<LVL::Info>
12/10/2013 14:37:57 component_install|Command execution for ucplatform_cluster component RTMTStart|<LVL::Notice>
12/10/2013 14:37:57 component_install|Execute commands in the command list for ucplatform_cluster component|<LVL::Info>
12/10/2013 14:37:57 component_install|Search path is /common/refresh_upgrade/Cisco/ucplatform_cluster/scripts:/usr/local/cm/script|<LVL::Debug>
12/10/2013 14:37:57 component_install|Checking command /common/refresh_upgrade/Cisco/ucplatform_cluster/scripts/platform_sso_migrate|<LVL::Debug>
12/10/2013 14:37:57 component_install|Execute "/common/refresh_upgrade/Cisco/ucplatform_cluster/scripts/platform_sso_migrate RU Export 8.6.2.21900-5 8.5.1.10000-26 /common/component/ucplatform_cluster /usr/local/cm/ /common/log/install/capture.txt"|<LVL::Debug>
12/10/2013 14:37:58 platform_sso_migrate|Source major version: 8|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for ucplatform_cluster component is complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for ucplatform_cluster component RTMTFinish|<LVL::Notice>
12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize thirdparty "to" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize thirdparty "to" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize thirdparty "from" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Component thirdparty available on active side|<LVL::Debug>
12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize thirdparty "from" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Build the command list for thirdparty|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize command list|<LVL::Debug>
12/10/2013 14:37:58 component_install|Build thirdparty export phase commands|<LVL::Debug>
12/10/2013 14:37:58 component_install|Processing thirdparty export element|<LVL::Debug>
12/10/2013 14:37:58 component_install|Building the command list for thirdparty is complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for thirdparty component RTMTStart|<LVL::Notice>
12/10/2013 14:37:58 component_install|Execute commands in the command list for thirdparty component|<LVL::Info>
12/10/2013 14:37:58 component_install|No commands to execute for thirdparty component|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for thirdparty component is complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for thirdparty component RTMTFinish|<LVL::Notice>
12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize serviceability_core "to" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize serviceability_core "to" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize serviceability_core "from" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Component serviceability_core available on active side|<LVL::Debug>
12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize serviceability_core "from" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Build the command list for serviceability_core|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize command list|<LVL::Debug>
12/10/2013 14:37:58 component_install|Build serviceability_core export phase commands|<LVL::Debug>
12/10/2013 14:37:58 component_install|Processing serviceability_core export element|<LVL::Debug>
12/10/2013 14:37:58 component_install|Building the command list for serviceability_core is complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for serviceability_core component RTMTStart|<LVL::Notice>
12/10/2013 14:37:58 component_install|Execute commands in the command list for serviceability_core component|<LVL::Info>
12/10/2013 14:37:58 component_install|No commands to execute for serviceability_core component|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for serviceability_core component is complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Command execution for serviceability_core component RTMTFinish|<LVL::Notice>
12/10/2013 14:37:58 component_install|Initialize component data, mode refresh-upgrade|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize database "to" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Access "to" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.6.2.21900-5|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize database "to" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize database "from" side version|<LVL::Info>
12/10/2013 14:37:58 component_install|Component database available on active side|<LVL::Debug>
12/10/2013 14:37:58 component_install|Access "from" side API|<LVL::Debug>
12/10/2013 14:37:58 component_install|Got version 8.5.1.10000-26|<LVL::Debug>
12/10/2013 14:37:58 component_install|Initialize database "from" side version complete|<LVL::Info>
12/10/2013 14:37:58 component_install|Initialize global data complete|<LVL::Info>hi gupta ,
admin:run sql car select * from tbl_event_log
Failed to get Connection.Connector(NOT CONNECTED: Driver=com.informix.jdbc.IfxDr iver;)
admin:run sql car select * from tbl_system_preferences
Failed to get Connection.Connector(NOT CONNECTED: Driver=com.informix.jdbc.IfxDriver;)
restarted the below sevices
Cisco CDR Agent
Cisco Database Layer Monitor
Cisco CDR Repository Manager
Cisco CAR Scheduler
Cisco SOAP - CDRonDemand Service
Cisco CAR Web Service
while accessing cdr reporting showing below error .
------------------------------------------WARNING-----------------------------------------
* Cluster wide parameter 'Call Diagnostics Enabled flag' is set to false. Hence no QoS information will be generated on calls. If required, please configure the same from service parameter page for Call Manager service.
* Problem in determining 2M/HWM breach status. Tbl_System_Preferences table might be corrupted. Please click on the 'Restore Defaults' button to update the table with default values.
* Tbl_System_Preferences table is corrupted. Please click on the 'Restore Defaults' button to update the table with default values.
* Problem in determining Loader Configuration. Tbl_System_Preferences table might be corrupted. Please click on the 'Restore Defaults' button to update the table with default values.
-------------------------------------------NOTICE------------------------------------------
* Problem in determining Billing Tables status. Please check the CAR DB for tables Tbl_Billing_Data and Tbl_Billing_Error.
* Problem in getting the Mail parameters. It might result in mails/alerts/notifications not been sent to CAR Administrators. Please configure this at CAR->System->System Parameters->Mail Parameters.
* Mail id for 'ccmadmin' is not available. CAR Reports/Notifications/Alert Emails might not be able to sent to this user properly. Please configure a mail id in end user configuration page.
if we apllied Restore Defaults ,geting below error
Error Code
Error Description
30029
Direct access to this screen is not allowed.
and try to access system and data base , getting below error
Error Code
Error Description
10012
Database Error. Contact System Administrator.
Does any other way to avoid cdr and do the istallation . -
Hi all. I have been searching for days for a solution to a problem I am having with SP2013 Enterprise edition.
We recently upgraded from SP2013 Foundation to SP2013 Enterprise. After the upgrade, the search services are no longer working and we are receiving many application log entries indicating the following:
Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchServiceInstance (ea2019ef-bb9e-4efe-85ee-5d2307406f31).
Reason: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
Technical Support Details:
System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
at Microsoft.Office.Server.Search.Administration.SearchServiceInstance.Synchronize()
at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)
as well as:
Application Server Administration job failed for service instance Microsoft.Office.Server.Search.Administration.SearchServiceInstance (ea2019ef-bb9e-4efe-85ee-5d2307406f31).
Reason: The object you are trying to create already exists. Try again using a different name.
Technical Support Details:
System.Runtime.InteropServices.COMException (0x80040D02): The object you are trying to create already exists. Try again using a different name.
at Microsoft.Office.Server.Search.Administration.SearchServiceInstance.Synchronize()
at Microsoft.Office.Server.Administration.ApplicationServerJob.ProvisionLocalSharedServiceInstances(Boolean isAdministrationServiceJob)
I have tried to remove the search service application and recreate it, and even though the SharePoint Central Administration states that it was created successfully, I am still getting the same errors in the log. If I go to the Search Service Application
Search Administration page, the "System Status" shows the following message:
The search service is not able to connect to the machine that hosts the administration component. Verify that the administration component '0359af35-0982-4ede-8838-b1d390e915bf' in search application 'Search Service Application' is in a good state and
try again
Additionally, under the "Search Application Topology" section, it states "Unable to retrieve topology component health states. This may be because the admin component is not up and running" which I assume is normal if the admin is not
running.
Does anyone know how I can resolve this problem?
Thanks!Hi Joaquin,
According to your description, the error occurred when you re-created the Search Service Application.
Based on the error message, I recommend to verify the things below:
1. Check if the association between the Search Service Application proxy and the web application is configured.
Please go to Central Administration > Application Management > Configured service application associations > Click Default to see if the Search Service application is checked.
2. Change the app pool for the Search Service Application to SharePoint Web Services Default in the properties of the Search Service Application.
Please go to Central Administration > Application Management > Manage service applications > Highlight the Search Service Application > Click Properties in the ribbon > Change
the two app pool to SharePoint Web Services Default: App Pool For Search Admin Web Service and Application Pool for Search Query and Site Settings Web Service.
3. Run PS command to check if the search admin timer job is enabled: Get-SPTimerJob
job-application-server-admin-service | fl. If it is not enabled, use PS command to enabled it and then reset Internet Information Services: Enable-SPTimerJob job-application-server-admin-service.
Best regards.
Thanks
Victoria Xia
TechNet Community Support -
Delta not working after upgrade from 3.5 to BI7.0
Hello All,
We have recently upgraded from BW3.5 to BI7.0 and the standard delta is not working now after the upgade. The name of the Extractor is 0CRM_SALES_ACT_1.
Did anyone come across this problem before or can anyone suggest the solution.
Thanks
MadhuHi Madhu,
I've experienced a similar problem with this extractor. I attempted to Initialize Delta with Data Transfer to no avail. The job ran for 12+ hours and stayed in "yellow" status (0 records extracted). The following steps worked for me:
1. Initialize Delta without Data Transfer
2. Run Delta Update
3. Run Full Update and Indicate Request as Repair Request
Worked like a champ, data load finished in less than 2 minutes.
Hopefully this will help.
Regards.
Jason -
Idsm-2 problem: sensor upgrade from 4.1 to 5 or higher
Hi all,
I have a problem with my IDSM-2 module. I'm trying to sensor upgrade from IDS to IPS software (from 4.1 version to 5.x or higher).
If I do this from sensor under "admin user" and use major patch - IPS-K9-maj-5.0-1e-S149.rpm.pkg then I receive error:
"Error: idsPackageMgr: digital signature of the update file was not valid, use CCO to replace corrupted file ".
But file "IPS-K9-maj-5.0-1e-S149.rpm.pkg" is NOT corrupted. I cheked it under "service user" with md5sum utility - checksum is correct.
If I try to upgrade from maintance mode (ie re-image with wipe all information in application partition) then I receive:
"Application image upgrade complete. You can boot the image now.
Partition upgraded successfully"
Next, I'm reboot IDSM-2 module and receive:
"000133: Sep 7 15:10:18.622 MSK/MDD: %HA_EM-6-LOG: Mandatory.go_bootup.tcl: GOLD EEM TCL policy for boot up diagnostic
000134: Sep 7 15:10:18.290 MSK/MDD: %DIAG-SP-3-MAJOR: Module 4: Online Diagnostics detected a Major Error. Please use 'show diagnostic result <target>' to see test results.
000135: Sep 7 15:10:18.294 MSK/MDD: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 4: TestPCLoopback failed on port(s) 3-4
000136: Sep 7 15:10:19.170 MSK/MDD: %OIR-SP-3-LC_FAILURE: Module 4 has Major online diagnostic failure, Card will be reset to re-run diagnostic. Please check sup-bootflash diaginfo file for previous detailed diagnostic result.
000137: Sep 7 15:10:19.170 MSK/MDD: %OIR-SP-3-PWRCYCLE: Card in module 4, is being power-cycled 'off (Diagnostic Failure)'
000138: Sep 7 15:10:19.170 MSK/MDD: %C6KPWR-SP-4-DISABLED: power to module in slot 4 set off (Diagnostic Failure)"
ie module go to the "PwrDown" state.
I try to upgrade for next firmware:
IPS-K9-maj-5.0-1e-S149.rpm.pkg
IPS-IDSM2-K9-sys-1.1-a-7.0-5a-E4.bin.gz
IPS-K9-7.0-5a-E4.pkg
IPS-K9-maj-5.0-1e-S149.rpm.pkg
WS-SVC-IDSM2-K9-sys-1.1-a-5.0-1.bin.gz
and did not get success
chassis - 6509-e, sup - VS-S720-10G + VS-F6K-PFC3C, ios - s72033-adventerprisek9_wan-mz.122-33.SXI6.bin
maintance software for IDSM-2 module - 3.4(2)m
Could you please help me? Thanks in advance!I have a problem with my IDSM-2 module. I'm trying to sensor upgrade from IDS to IPS software (from 4.1 version to 5.x or higher). If I do this from sensor under "admin user" and use major patch - IPS-K9-maj-5.0-1e-S149.rpm.pkg then I receive error: "Error: idsPackageMgr: digital signature of the update file was not valid, use CCO to replace corrupted file ". But file "IPS-K9-maj-5.0-1e-S149.rpm.pkg" is NOT corrupted. I cheked it under "service user" with md5sum utility - checksum is correct.
It has been a long time since I've seen a sensor running 4.1 or an upgrade to 5.0(1e) . If I recall correctly, there were some issues with upgrading if you were running a release from the 4.1 train earlier than 4.1(4). Additionally, the upgrade from 4.1 -> 5.0 includes a configuration conversion (due to differences between the software trains), which was prone to failure depending on the presence of certain configuration options.
Unless you absolutely need to keep the existing configuration, you would save yourself time and effort by simply re-imaging the sensor directly to the desired release. Modern (supported) releases would be either 7.0(5a)E4 or 6.2(3)E4.
Next, I'm reboot IDSM-2 module and receive:"000133: Sep 7 15:10:18.622 MSK/MDD: %HA_EM-6-LOG: Mandatory.go_bootup.tcl: GOLD EEM TCL policy for boot up diagnostic000134: Sep 7 15:10:18.290 MSK/MDD: %DIAG-SP-3-MAJOR: Module 4: Online Diagnostics detected a Major Error. Please use 'show diagnostic result ' to see test results.000135: Sep 7 15:10:18.294 MSK/MDD: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 4: TestPCLoopback failed on port(s) 3-4000136: Sep 7 15:10:19.170 MSK/MDD: %OIR-SP-3-LC_FAILURE: Module 4 has Major online diagnostic failure, Card will be reset to re-run diagnostic. Please check sup-bootflash diaginfo file for previous detailed diagnostic result.000137: Sep 7 15:10:19.170 MSK/MDD: %OIR-SP-3-PWRCYCLE: Card in module 4, is being power-cycled 'off (Diagnostic Failure)'000138: Sep 7 15:10:19.170 MSK/MDD: %C6KPWR-SP-4-DISABLED: power to module in slot 4 set off (Diagnostic Failure)"
I would try re-imaging the sensor once more using the IPS-IDSM2-K9-sys-1.1-a-7.0-5a-E4.bin.gz System Recovery Image file found here, following the procedure described here. If the module still fails to boot after that (still citing a Diagnostic Failure), try moving it to another slot in the chassis (if possible).
What color is the IDSM-2 Status LED (on front of module) when it is in this state? An RMA may be necessary to resolve this. -
System freezes when attempting to upgrade from Snow Leopard to Lion
I hope someone can help me out there. I have downloaded the Lion upgrade install program and built an install disk on my jump drive using Lion Diskmaker 2.0.2, but when I tried to upgrade from Snow Leopard to Lion using the jump drive, the install freezes at 24% and I cannot reboot or anything. It just keeps coming back to the install screen. Any suggestions?
This could be due to a number of causes. If you have the Lion installer application, then I suggest you put it in your Downloads folder. Now do this:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
When you've done the above you should now double-click on the Lion installer application in your Applications folder. When prompted click on the Install button. Note that you will not use the flash drive you made as you shouldn't need it. And, this will avoid any issues with a bad flash drive installer.
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