Re message about icloud storage
please can someone explain what this message means
:Contact Apple for a full refund within 15 days of an upgrade or within 45 daysafter a yearly payment.Partial refunds are available where required by law.. It appears when I'm being coaxed to buy more icloud storage.
tku aye fam
Welcome to the Apple Community.
Try restarting the iPad and seeing if that helps.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
Similar Messages
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Message about iCloud backup and it won't clear. It also won't allow the iPad to do anything else. It is plugged in and now locked. The slides to open iPad and the one to power off do not work. I have the iPad plugged in and have pressed ok on the message numerous times.
Welcome to the Apple Community.
Try restarting the iPad and seeing if that helps.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again. -
My mini Ipad is frozen with a message saying, This IPad cannot be backed up because there is not enough Icloud storage available. You can manage your storage in Settings. But it is locked up and I can't get into settings or turn it off
Try this: Hold the power button and home button at the same time for about 10 seconds or so, then let go. This should have reset the iPad. Hopefully the iPad will show the boot up Apple logo.
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I had to change my password and I have an error message about iCloud
I had to change my Apple ID password for some reason this morning when I was ordering my new iPhone and now when I click on Notes I get this message on my laptop….
And there is nothing in the preferences that I can see that I can correct…….iMessage is ok, iTunes……HELP!Open the iCloud pane of System Preferences, sign out, and sign back in.
(112571) -
Why do I get a message about local storage when I try to download an app
I am trying to download the facebook app for my iPad, but when I do I get a message telling me that I don't have enough local storage. The settings screen tels me that I have 4.9GB of available local storage. What am I doing wrong?
I downloaded Maverick. I have no idea I need an APP.
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The organisers seem to be keen on making me spend £70 simply to store on iCloud! help!!!
KeenladThe message may be talking about icloud storage -or- available memory on your device.
Go to Settings>General>Usage to see how much "Storage" you have available. Farther down the list is the available storage on iCloud.
Also check:
Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud.
A device needs many MB of storage in order to perform a backup to iCloud.
Also see: http://support.apple.com/kb/ht4847 -
I was trying to open up some icloud storage by deleting a large chunk of emails and attachments from my sent folder. Those migrated tot he trash and I emptied the trash. Now I have a message telling my my iCloud storage is almost full. Is the mail holding on to cached emails and attachments or something? They don't show up in sent or trash. However if I do a search for the year 2012 (the year of emails I deleted) in the sent I can pull up this olds emails.
Hi there Chris,
Welcome to Apple Support Communities.
It sounds like you saw an iCloud storage alert and tried to free up some space but you're still running into the issue. Take a look at the article linked below, it provides a lot of great information about iCloud storage and should help you free up iCloud storage space.
Manage your iCloud storage - Apple Support
Take care,
-Jason -
Buy iCloud Storage with Family Sharing credit?
Anyone know if iCloud Storage can be purchased using a Family Sharing organiser's iTunes Credit?
My wife has an iCloud account which does not have any iTunes Credit or a credit card registered to it. We want all iTunes/iCloud purchases to come out of the family's credit pool which is applied to my primary iCloud account as the family organiser.
However, when she tries to buy more storage for her iCloud account (new monthly fee plans) it fails, with a message around the credit card declining (something like that...). I checked, and my family organiser account definitely has iTunes credit available on it, and Apple's info page about iCloud Storage says it can be paid for with existing account credit.
So my assumption is that iCloud Storage doesn't come out of family sharing credit, and it can only be paid for by the primary iTunes account the storage is being purchased for.
Does anyone know if that is true? I haven't been able to find clear information online by Googling or searching Apple's website.Oh wow. You're right. Another page actually puts it clearly:
If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
ref: iTunes Gift balances - Apple Support -
How can I REALLY downgrade my iCloud storage? HELP!
How can I REALLY downgrade my iCloud storage? Apple is trying to scam ppl out of $$. They will NOT allow you to downgrade per their instructions. It ALWAYS says the iCloud manager is not available, try later. Here is what my email says:
This is a reminder that on 03/03/2015 you will be charged $10.99 for your 20 GB storage plan using your Visa •••• (deleted). If you do not wish to be charged, you can cancel by downgrading to the free storage plan from your iOS device, Mac or PC.
The iCloud Team
I'm so disappointed that all my products are currently Apple and now I down't trust them as far as I can throw them. There is already a class action suit in Florida for the icon taking up 23% of users' available space, now they are trying to charge me $$ yearly when I do NOT need the space? Shame, Apple.. Steve Jobs must be rolling in his grave about your unethical business practices... This does NOT work:
You can also cancel or downgrade your storage plan at any time. For a full refund, contact iCloud Supportwithin 15 days of an upgrade or within 45 days after a yearly payment. Partial refunds are available where required by law. Learn more about iCloud storage plans or get help using Cloud storage.
No... the "done" button will not light up, and it says the iCloud manager is "not available at this time. Try again later." This is a known problem... fix it.
<Edited By Host>Thank you Roger! Going into my iTunes at least allowed me to delete my credit card info so they can't charge it. In the meantime, after 2 calls I finally got connected to a Senior Advisor from Apple who was able to manually go into my account and remove the automatic charge to my credit card. After sharing my screen, she was able to see the issue many others are having being unable to downgrade. There is a bug in the system that tells you the manage storage is "unavailable at this time". She followed me through several of these threads and realized it is actually an issue. She took all the relevant information and will submit a bug fix request. She even admitted that goal and apple were having an issue syncing to the correct time zone at that there was no know fix at this time. While frustrating, the honesty was refreshing.
Thank you SO much for you quick response on this! My apologies for my tone; this was my first time using this forum. I went through Apple support and didn't realize that there are no Apple employees on here. I was on the line with someone from customer service that wasn't as helpful at the time and was very frustrated..
Thanks again for your help! To all others having this problem, keep calling Apple tech support until you get a Senior Advisor - they will help!! The advisor even told me to tell people to call in and that they need to manually downgrade on their end until they get this issue resolved. -
My update all button will not work in the app store. It keeps giving me a crazy message about not having enough storage to update apps. Please help? I know i have storgage on icloud and on the phone itself. Any ideas? Thanks
Try deleting the old backup.
Settings>iCloud>Storage & Backup>Manage Storage, tap the device name and on the resulting screen, scroll down and tap on Delete Backup. -
My Ipad 3erd Gen... si dsiplayin a message:
"Not Enough Storage: this ipad cannot be backed up because there is noit enough iCloud storage available. you can manage yor setorage in settings"
Ihave tride pushing either Close or Settings and it doesnt do anything, i cant shut down or push a command in setteings mode, the message appears to be frozen in the center of the screen!
HELP!!!!!Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo. -
I get an error message when trying to purchase addtional icloud storage. All of my credit card and account information is up to date.
This behavior was described here many times.
Apple delivered a technote about that.
Go to my public BOX (address below)
Download :
public_YK›
for_iWork'09›
other_iWork'09 items ›
uninstall iWork '09.zip
Expand the archive then run the script.
After that, reinstall the application (or the entire package)
If you bought Pages thru the Mac App Store, there is no need to pay one more time.
Yvan KOENIG (VALLAURIS, France) jeudi 26 avril 2012
iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.3
My Box account is : http://www.box.com/s/00qnssoyeq2xvc22ra4k -
i want a refund for $40.00 for the extra icloud storage i purchased How do I go about getting that done
Try this discussion...
https://discussions.apple.com/message/19339519#19339519
From the More Like This section on the right. -
The following message appears when I try to turn on the iPad..."Not enough storage..this iPad cannot be backed up because there is not enough iCloud storage available. You can manage your storage in settings." When I tap Close or Settings nothing happens
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
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Help, do anyone know what to do when iPad can´t close neither open: have a message from icloud saying: not enough storage.. and now it´s blocked !!!! can´t do anything !!! Thank you for any help...Gyda
Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo.
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