Re Message Icon in top screen shows when all messages deleted

Please help, not too adept at technology so simplistic terms would help! The envelope message icon shows 1 at the top of my screen and the message and e mail icons at the bottom of the screen when I put the cursor on them show (1) denoting a message but when I open the message and e mail message boxes there are no messages in. Many thanks if you can help.
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Try resetting the device, with the phone turn on take out the battery for 30 seconds and install the battery again, let me know if this solve your problem.
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.

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Re Message Icon in top screen shows when all messages deleted

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