Re: Missing credit

I have the same problem - I had 14 dollars and sudenlly deseapered ...

I think you may need to contact customer service regarding that matter. they are the ones who can access and review your account records and transactions.
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
hope this helps.
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Similar Messages

Re:Help ! Missing Credit

Please help. I bought £10 of credit about an hour ago. I had £1.41 previous credit. That makes a total credit of £11.41 .I made a call lasting no more than 30seconds. The balance shown was £1.41. I is now £0.43 and have not made another call. Skype! What is going on?

Apple considers jailbreak a misuse of product. Any Apple.com site will refuse to support.
If you bought it with jailbreak intentionally, you made a mistake.
If you found out only after purchase, get your money back by returning it.

Missing Credit

Yesterday I had 93$ credit in my account. Today I don't see any credit amount. Why?
Thanks.

Hello
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If my advice helped to fix your issue please mark it as a solution to help others.
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Report to review credit for a customer

Hi All,
I need to run a report that will show me what accounts are up for a credit review. Need this report to make sure customers are in compliance with their credit guidance and that they are credit worthy.
Is there any way of doing this?
Thank you!
Regards,
Shanu

Hi Shanu,
Hope this will help you !!!!
Reports for Credit Management
The following table provides an overview of all the reports available to you in the area of credit
management
Program Function
RFDKLI10 Customers with missing credit data
This report checks the data for the credit limit for completeness, and produces
the corresponding error lists. These can be used to re-maintain the
corresponding definitions manually, or per Batch Input.
RFDKLI20 Reorganization of credit limit for customers
This report enables you to reorganize the credit limit information in the control
areas.
RFDKLI30 Short overview credit limit
The report lists the central and control area-related data per customer.
RFDKLI40 Overview credit limit
The report provides you with an extensive overview of the customeru2019s credit
situation.
RFDKLI41 Credit master sheet
The credit master sheet enables you to display and print out the customer
master data for a single account, which is needed for the area of credit
management.
RFDKLI42 Early warning list
The early warning list enables you to display and print out customers in credit
management, who are viewed as critical customers in the area of credit checks
in SD.
RFDKLI43 Master data list
The master data list enables you to display and print out customersu2019 credit cards.
In particular, you can display information not contained in the standard system,
for example, user-defined fields or external data, which you have created with
specific additonal software.
RFDKLI50 Mass change credit limit data
This report allows quick mass change for master data in credit management.
RFDKLIAB Change display, credit management
With this report, you can display changes for credit management master data for
all accounts.
RVKRED06 Checking blocked credit documents
The report checks all blocked documents from credit view. The report is started
in the background, and should run after the incoming payments programs.
Reports for Credit Management
RVKRED77 Reorganization credit data SD
The report enables you to reorganize open credit, delivery and billing document
values. It is used, for example, when updating errors occur.
RVKRED08 Checking sales documents which reach the credit horizon
The report checks all sales documents, which reach the dynamic credit check
horizon, as new. The report runs periodically, and should run at the start of a
period. The period for the u2018date of the next credit checku2019 is proposed from the
current date, with the help of the period split for open sales order values.
RVKRED09 Checking the credit documents from credit view
Released documents are only checked if the validity period for the release has
run out (number days).
RVKRED88 Simulation reorganization credit data SD
In order to execute a report
1. Choose System _ Services _ Reporting.
2. Enter the name of the report.
3. Choose Program __Execute.
4. Enter the selection criteria.
5. Choose Program _ Execute or Program _ Execute and Print.
REgards,
Krishna O

How can I reset family sharing and payment info when itunes requires verification information from a lost credit card?

I was attempting to make an App store purchase and the App Store required verification of my computer. The information the App Sotre - and ITunes require is the expiration date [ mm / yyyy ] and the security code off the back of my registered credit card. The card is lost - and so is the information. ITUnes will not allow me to change the payment information without verifying my information by - again - including the information from the back of the missing credit card. So I am stuck.

This is my account info for iTunes & AppStore:
This is the payment info in iCloud Family Sharing settings:
Obviously I was able to change the payment info in iTunes/App Store. What do I have to do to make that carry over to iCloud?

Credit block and release Date and time

Dear All,
I require a report which can display credit block status date and time and credit release status date and time for sales order. I have gone through the report RSSCD100 with object class VERKBELEG.It is not fullfilling the requirement as it only display change information.
If customer has already exceeded the credit limit and new sales order has been generated then this report will reflect its blocked status.
Kinldy help
Thank you,
NoMi

Hi,
IF it is not mentioned in single program .
You can develop a query by using multiple program. Please find the list of programs for CM
+Reports for Credit Management+
The following table provides an overview of all the reports available to you in the area of credit
management
Program Function
RFDKLI10 Customers with missing credit data
This report checks the data for the credit limit for completeness, and produces
the corresponding error lists. These can be used to re-maintain the
corresponding definitions manually, or per Batch Input.
RFDKLI20 Reorganization of credit limit for customers
This report enables you to reorganize the credit limit information in the control
areas.
RFDKLI30 Short overview credit limit
The report lists the central and control area-related data per customer.
RFDKLI40 Overview credit limit
The report provides you with an extensive overview of the customeru2019s credit
situation.
RFDKLI41 Credit master sheet
The credit master sheet enables you to display and print out the customer
master data for a single account, which is needed for the area of credit
management.
RFDKLI42 Early warning list
The early warning list enables you to display and print out customers in credit
management, who are viewed as critical customers in the area of credit checks
in SD.
RFDKLI43 Master data list
The master data list enables you to display and print out customersu2019 credit cards.
In particular, you can display information not contained in the standard system,
for example, user-defined fields or external data, which you have created with
specific additonal software.
RFDKLI50 Mass change credit limit data
This report allows quick mass change for master data in credit management.
RFDKLIAB Change display, credit management
With this report, you can display changes for credit management master data for
all accounts.
RVKRED06 Checking blocked credit documents
The report checks all blocked documents from credit view. The report is started
in the background, and should run after the incoming payments programs.
FI/SD - Credit Management/Risk Management SAP AG
Reports for Credit Management
RVKRED77 Reorganization credit data SD
The report enables you to reorganize open credit, delivery and billing document
values. It is used, for example, when updating errors occur.
RVKRED08 Checking sales documents which reach the credit horizon
The report checks all sales documents, which reach the dynamic credit check
horizon, as new. The report runs periodically, and should run at the start of a
period. The period for the u2018date of the next credit checku2019 is proposed from the
current date, with the help of the period split for open sales order values.
RVKRED09 Checking the credit documents from credit view
Released documents are only checked if the validity period for the release has
run out (number days).
RVKRED88 Simulation reorganization credit data SD
REgards,
Krishna O
Edited by: Krishna O on May 20, 2010 11:30 AM

Missing Unlocked 10% and tranaction on RZ account from trade in a few weeks ago

Hi. I did a videogame trade in a few weeks ago and didn't receive my extra 10 percent from being an Unlocked member. I wanted to wait until the transaction posted on my RZ account before calling in but it was never posted!
I just called Customer Service and they kept requesting my Customer PIN but the only thing I have on my print out copy is the Transaction ID! I'm not sure what I can do now with the missing credit and missing points for the trade in. I have all the other information on this print out including the date, store number, and amount for all the games.
Thanks in advanced.
Solved!
Go to Solution.

Hello kanokare,
Thank you for being a My Best Buy Gamers Club Unlocked member. I am sorry to hear you didn't receive your Unlocked bonus. I have sent you a private message so I can assist you further. I look forward to continuing our conversation.
Thanks,
Mike|Social Media Specialist | Best Buy® Corporate
Private Message

Credit managment reports

Hi
Can anyone please tell me what is the purpose and functionalities of programs RVKRED77 , RVKRED06, RVKRED08, RFDKLI10 ,RFDKLI20 .... and if possible mention on example
Regards
ALI

hi,
please follow this :
Program        Function
RFDKLI10 Customers with Missing Credit Data
Checks whether the data regarding credit limits is complete and issues relevant error lists. These enable you to maintain the relevant definitions either manually or with batch input.
RFDKLI20     Reset Credit Limit for Customers
Resets the credit limit information in the control areas.
RFDKLI30    Credit Limit Overview
Lists the central and control area data for each customer.
RFDKLI40    Credit Overview
Provides a comprehensive overview of the customeru2019s credit situation.
RFDKLI41    Credit Master Sheet
Displays and prints the customer master data for an individual account that is needed for credit management.
RFDKLI42    Early Warning List
Displays and prints customers in Credit Management who have been listed by the credit check as critical.
RFDKLI50    Credit Limit Data Mass Change
Changes all the credit management master data together.
RFDKLIAB    Display Changes to Credit Management
Displays the changes to credit management master data for all accounts.
RVKRED06    Check Blocked Credit Documents
Checks all the documents blocked for credit reasons. The report is started in the background and should run after the incoming payments programs.
RVKRED77    Reorganize SD Credit Data
Reorganizes open credit, delivery and billing values. It can be used in the event of an update error, for example.
RVKRED08   Checking sales documents which reach the credit horizon
Rechecks all sales documents that fall within the credit limit horizon of the dynamic credit limit check. The report is run at regular intervals and should be run at the start of each period. The system uses the current date and the period split for the open order values to propose the u2018next credit check dateu2019.
RVKRED09   Check Credit Documentsin Background
Checks released documents whose validity period of the release has been exceeded (number of days).
RVKRED88   Simulating Reorganization of SD Credit Data
goto SE38 and execute.
hope this clears your issue.
COURTESY : SAP LIABRARY.
balajia

Risk Mgmnt COnfiguration steps

Hello Friends
Can anyone please tell me the complete steps to configure "Risk Management " with LoC (Letter of Credit) & what is the necessary data to be collected from the business, for configuring the same.
Regards
Sumanth.Gururaj

Hi,
The configuration steps for risk management
How To Do Configuration For Credit Management
Credit and risk management takes place in the credit control area. According to your corporate requirements, you can implement credit management that is centralized, decentralized, or somewhere in between.
An organizational unit that represents the area where customer credit is awarded and monitored.   This organizational unit can either be a single or several company codes, if credit control is performed across several company codes. One credit control area contains credit control information for each customer.
For example, if your credit management is centralized, you can define one credit control area for all of your company codes.
If, on the other hand, your credit policy requires decentralized credit management, you can define credit control areas for each company code or each group of company codes.
Credit limits and credit exposure are managed at both credit control area and customer level. You set up credit control areas and other data related to credit management in Customizing for Financial Accounting. The implementation guide is under Enterprise Structure -> Definition or Assignment -> Financial Accounting and then Maintain credit control area. You assign customers to specific credit control areas and specify the appropriate credit limits in the customer master record.
Settings for determining the credit control area of a document. The settings of items 1 - 4 are taken into account according to their priority. The credit control area found is stored in field VBAK-KKBER.
1. Transaction OB38
   Check which credit control area is assigned to the company code.
   Company code:
   Credit control area:
2. Transaction OVFL
   Check which credit control area is assigned to the sales area.
   Sales area:
   Credit control area:
3. Transaction XD02 or VD02
   Check which credit control area is assigned to the payer.
   Payer:
   Credit control area:
4. Transaction SE37
   Is user exit EXIT_SAPV45K_001 being used?
5. Transaction OBZK
   For the settings under items 2 - 4, field "All company codes" must be marked in Transaction
OB45, or the credit control area must be entered under the relevant company code in table T001CM of the credit control areas allowed.
Company code:
Credit control areas allowed:
6. Settings for the credit checks
7. Transaction OVAK
   Which settings do exist for the sales document type used?
   Sales document:
Check credit:
Credit group:
8. Transaction OVAD
   Which settings do exist for the delivery type used?
Delivery type:
Credit group for delivery:
Credit group for goods issue:
9. Transaction OB01
   Credit management/Change risk category
   Definition of the risk category for each credit control area. This risk category can be assigned to a credit account by using Transaction FD32.
10. Transaction OVA8
    Here, the individual credit checks for key fields
    o credit control area
    o risk category
    o credit group are set. Take these key fields from the above settings and go to the detail screen. In particular, check whether fields "Reaction" and "Status/block" are set correctly. To carry out follow-up actions in case of a credit block, the credit check status must be set (field "Status/block").
11. Transaction FD32
    Credit master data for the payer of the relevant document.
    Credit account:
    Credit limit:
    Risk category:
    Currency:
12. Settings for updating the credit values Update of the credit values is required for the limit check (static or dynamic credit limit check).
13. Transaction OVA7
    Update of the credit value is active for the corresponding item type if the check box is marked. This field corresponds to
    field "Active receivable" in Transaction VOV7.
Item type:
Active receivable:
14. Transaction V/08, Pricing
    In the pricing procedure used for pricing, subtotal "A" must be entered in a line for determining the credit value (mark the pricing procedure and doubleclick on "Control").
Usually, the net value plus taxes is used. This way the system is determined to use this subtotal for credit pricing. The credit price is stored in field VBAP-CMPRE and used for update and credit check.
You can find the used pricing procedure of the order under "Item -> Condition -> Analysis".
Pricing procedure:
Line with subtotal = 'A':
15. Transaction OB45
    Which update group (field "Update") do you use in the relevant credit control area? The default setting is "12". If you use another update group, check whether this is fine with you. If you open an OSS message, please tell us the alternative update group.
Credit control area:
Update:
16. Transaction OMO1
    Which kind of update did you choose for structure S066?
     In any case, "Synchronous update (1)" has to be chosen as the kind of update. All other settings will lead to errors.
Credit Management Reports
The following table provides an overview of all the reports that are available for credit management:
Program     Function
RFDKLI10     Customers with Missing Credit Data
Checks whether the data regarding credit limits is complete and issues relevant error lists. These enable you to maintain the relevant definitions either manually or with batch input.
RFDKLI20     Reset Credit Limit for Customers
Resets the credit limit information in the control areas.
RFDKLI30     Credit Limit Overview
Lists the central and control area data for each customer.
RFDKLI40     Credit Overview
Provides a comprehensive overview of the customeru2019s credit situation.
RFDKLI41     Credit Master Sheet
Displays and prints the customer master data for an individual account that is needed for credit management.
RFDKLI42     Early Warning List
Displays and prints customers in Credit Management who have been listed by the credit check as critical.
RFDKLI50     Credit Limit Data Mass Change
Changes all the credit management master data together.
RFDKLIAB     Display Changes to Credit Management
Displays the changes to credit management master data for all accounts.
RVKRED06     Check Blocked Credit Documents
Checks all the documents blocked for credit reasons. The report is started in the background and should run after the incoming payments programs.
RVKRED77     Reorganize SD Credit Data
Reorganizes open credit, delivery and billing values. It can be used in the event of an update error, for example.
RVKRED08     Checking sales documents which reach the credit horizon
Rechecks all sales documents that fall within the credit limit horizon of the dynamic credit limit check. The report is run at regular intervals and should be run at the start of each period. The system uses the current date and the period split for the open order values to propose the u2018next credit check dateu2019.
RVKRED09     Check Credit Documentation Background
Checks released documents whose validity period of the release has been exceeded (number of days).
RVKRED88     Simulating Reorganization of SD Credit Data
To run a report:
1.     Choose System ® Services ® Reporting.
2.     Enter the name of the report.
3.     Choose Program ® Execute.
4.     Enter your selection criteria.
5.     Choose Program ® Execute or Program ® Execute and print.
SAP SD Credit Management Tcodes
All business have their own credit management needs, SAP allows you to specify your own automatic credit checks based on a variety of criteria. You can also specify at which critical points in the sales and distribution cycle the system carries out these checks.
SM30 - Table/View
u2022     V_TVTW - Define Distribution Channel
u2022     V_TVTA_KKB - Assign sales area to credit control area
u2022     V_T014 - FI - Define Credit Control Area
u2022     T001CM - FI - Assign Permitted Credit Control Area to company code
OVXG - Set up Sales Areas
e.g. Sales Organization
                  Distribution Channel
                              Division
                  Distribution Channel
                              Division
FD32 - Customer Credit Management
OVAK - Define credit limit check by sales document type
u2022     Check Credit
o     A - Credit limit check and warning message
o     B - Credit limit check and error message (no sales order can    be created)
o     C - Credit limit check and delivery block (block delivery if hit   credit limit)
     Options B and C -> used for checking open order values (when you create/change the sales order)
o     D - Automatic credit control with open order values
     More control in transaction OVA8 - Automatic credit control
     You check for open orders and deliveries, or just open deliveries.
     or open order values with other options
u2022     Credit group
o     Allows you to combine different sales document types for the credit limit check
VKM1 - Blocked SD Documents - Finance have to released the delivery block
OVAD - Define credit limit check by delivery order
u2022     whether the automatic credit check occurs at the time of delivery creation and/or goods issue
OVA7 - Define credit limit check by item category
u2022     Set whether to include/exclude item category for credit limit check
OVA6 - Define credit group. You can groups together different business transactions which should be dealt with in the same manner with regard to the credit check.
You enter the credit groups when you configure the sales document types for credit management and define the (D - automatic credit check).
u2022     SAP default credit groups
o     01 - credit group for sales order
o     02 - credit group for delivery
o     03 - credit group for goods issue
OVA8 - Automatic credit control - Double click on the line items
You can have the followings credit limit check :-
u2022     Static
Depends on the customer total value of open orders, deliveries, billing documents and open items.
u2022     Open items
No of days open
Overdue open items checks is based on the ratio of open items that are overdue by a certain number of days.
Max open items %
The customer balance must not exceed a certain percentage.
u2022     Oldest open items
If you don't want to deliver to the customer at all when even only 1 invoice is overdue.
Tick the Check for Oldest Open Item and Set the field Days oldest item = 1.
Dayu2019s oldest item
No of days allowed for overdue or payment terms.
Use of the credit checks Oldest Open Item. If a user attempts to alter the order quantity of a released sales document
that was previously blocked, it would be re-blocked again by the system. The system only re-blocks the sales document if the new order quantity is above a certain % amount.
u2022     Released documents are still unchecked
The preset % is whatever you want to set it as when configuring your automatic credit processing. You enter a deviation % and number of days,eg, you can set it so that an order can be changed by up to 10% within 30 days of original order entry date without it going back on credit block.
u2022     Next Review Date
If a customer has a credit limit of 1000 USD, and you would like to restrict this credit limit only to be available in current month (say March). If the document date is in April then the credit limit is zero.
You can use the "NextReview date" and "Number of days" fields and combined it with the "Last int.review" field in customer credit master "Status" view (FD32).
VOKR - Display of work list for credit management (configure the display variant)
SIMPLE CREDIT CHECK:
Tr.Code - FD32
It Considers the Doc.Value + Open Items.
Doc.Value: Sales Order has been saved but not delivered
Open Item: Sales Order has been saved, Delivered, Billed & Transferred to FI, but not received the payment from the customer.
Eg: Customer Credit Limit is Rs.1, 00,000/-
Suppose Doc.Value + Open Item Value is Rs.1,10,000/-
Here credit limit exceeds then system reacts.
Options: A) Warning Message
B) Error Message (Sales Order won't be saved)
C) Error Message with Delivery Block
AUTOMATIC CREDIT CHECK: Give extra credit facilities to the particular customer.
STATIC CREDIT LIMIT DETERMINATION: Checking Group + Risk Category + Credit Control Area.
A) Credit Checking Groups: Types of Checking Groups.
01) Sales
02) Deliveries
03) Goods Issue
At all the above 3 levels orders can be blocked.
B) Risk Category: Based on the risk Categories Company decides how much credit has to give to the customer.
HIGH RISK (0001) :      LOW CREDIT
LOW RISK (0002) :      MORE CREDIT
MEDIUM RISK(0003): AVERAGE CREDIT
Static Credit Check it checks all these doc value & check with the credit limit
1) Open Doc.Value / Sales Order Value: Which is save but not delivered
2) Open Delivery Doc.Value: Which is delivered but not billed
3) Open Billing Doc.Value: Which is billed but not posted to FI
4) Open Item: Which is transferred to FI but not received from the customer.
DYNAMIC CREDIT CHECK:
1) Open Doc
2) Open Delivery
3) Open Billing
4) Open Items
5) Horizon Period = Eg.3Months
Here the System will not consider the above 1,2,3& 4 values for the last 3 months
Then assign the Sales Doc & Del Documents.
Sales Doc.Type(OR) + credit Check (0) + Credit Group (01)
Credit Limit Check for Delivery Type : Del.Type (LF) + Del Credit
Group (02) + Goods Issue Credit Group (03)
User Exits For Credit Checks And Risk Management
Credit Check
I hope this will resolve your issue
Thanks
Anil Hooda

Customer Master List

Hi All,
     What is the transaction code to see the list of customers?
Regards
Ashis

Dear Ashis
Following will be helpful
OV50                 Comparison of master data for cust
OV51                 Display of Changes for Customer
S_ALR_87009957       Customer List
S_ALR_87009958       List of Customer Addresses
S_ALR_87009960       Display Changes to Customers
S_ALR_87009961       Display Critical Customer Changes
S_ALR_87009992       Customers With Missing Credit Data
Regards
Jitesh

Need logic for invoice due date and discount due date uncear

Hi Experts.. am new to ABAP
i had an issue please need some logics for these..
Formatting of the Invoice due dates and Discount due date is unclear e.g 20101109,
Invoice due date and Discount due dates are in correct on 10 and 20 days reminders on missing credit notes for blocked invoices.
<removed by moderator>
Thanks & Regards
Edited by: Thomas Zloch on May 18, 2011 1:55 PM

Can you provide more info?
are you talking about BSID open accounts?
if yes, use function module DETERMINE_DUE_DATE.
<removed by moderator>
Edited by: Thomas Zloch on May 18, 2011 2:10 PM - please do not ask for "award"

I cant buy nanopods on battle nations

It keeps giving an error saying something about itunes. I checked my info and everything is current and up to date. Any ideas? I can buy games fine but can't do in app purchases.

It says to contact itunes support to finish the transaction. I click ok and it has a list of possible causes to the problem. It says we have encountered an error in trying to process this transaction. possible causes are: apple id not correct, clock set wrong, missing credit card. I have tried all of the solutions it lists and cannot find one tht works. I tried to do a screen shot and post it on here but it wont let me.

GL Account Missing : A/P Credit Memo

Hi
I am trying to create A/P Credit memo by copying A/P Invoice.
I am getting the error: GL Account Missing : A/P Credit Memo.
Kindly solve this.
Regards
pawan

Hi Pawan,
Check sales Return account are defined in Warehiuse accounting Setup and aslo
check the following thread
GL Account missing in AR Credit Memo
Issuing a Credit memo - G/L account is missing
AR Credit Memo - Account Missing Error?
GL Account Missing: A/R Credit memo
*Close the thread if issue solved.
Regards
Jambulingam.P
Edited by: Jambulingam P on Jul 25, 2009 12:03 PM

Risk category field is missing in dso for 0fiar_o09 credit management.

Hi BI Experts,
I am using the standard extractor for the credit management dso 0fiar_o09. The field for risk category originates from our R3 system in table knkk-ctplc. It displays correctly in the psa. The transformation rsds 0fi_ar_9 maps it to 0risk_categ. It appears as an infoObject in the infoSource. The trcs transformation maps the rule also.
However, when I try to display the data in the dso, the risk category field does not display at all.
Please help with any possible suggestions to display the missing field.
Kind regards,
Cheryl Adamonis

I resolved this issue by removing the check in the 'attribute only' selection on the general tab of the infoObject.

Is there change credit card details- URL link in manage my account missing

someone on this forum that has more brains than the online chat support do?
I have been trying for 4 days to get someone to find out why the change credit card details URL link is missing from my manage account area. I keep getting told the same thing over and over again...below is an example of the most recent conversation i had this morning...this is absolutely flaming useless...i should have ended the conversation before he got past the first line...
Patel: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
Rahni Verey: Hi Patel,
Patel: I am sorry for the typo error.
Patel: Hello! Welcome to Adobe Customer Service.
Patel: Hi Rahni.
Patel: We are facing down time error due to which the applications are not responding . Hence we will be unable to check anything, I request you to contact us after few hours.
Rahni Verey: I need to update my credit card information, but have not been able to due to site maintenace
Patel: We are facing down time error due to which the applications are not responding . Hence we will be unable to check anything, I request you to contact us after few hours.
Patel: I could have helped you, but we are facing internal application outage due to Server/System Maintenance and Updates. I kindly request you to Please Contact us back on 2-3 hours, We sincerely regret for the inconvenience caused and the loss you are facing with.
Rahni Verey: i have been trying to do this since Friday...its now Monday here in Sydney! How long is this going to take?
Patel: Request you to please wait for few more minutes, and the applications will start working fine again.
Rahni Verey: i am not having any problems with my applications...i want to change my monthly billing subsciption credit card details!
Patel: I do understand Rahni, in order to update the credit card details, you will have to go through the process of using adobe applications.
Patel: I have provide you with the steps, however if the steps do not work, you will have to wait for applications to work fine.
Patel: I will provide you the steps to update your credit card information.
Patel: .
Patel: 1. Sign in to www.adobe.com
Patel: 2. In the navigation pane or pop-up menu, click Manage Account. [ You may be prompted to enter your password to verify your identity. ]
Patel: 3. Under Plans & Products, click Manage Plan.
Patel: 4. Under Payment details, click Edit payment details.
Patel: 5. Make appropriate changes in the Edit Payment Method pop-up and then click Save.
Patel: .
Patel: .
Patel: You can use the below link to know how it's done page by page.
Patel: https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
Rahni Verey: i say again, there is nothing wrong with the applications. Its your bloody server that is playing up...there is no option in account management for me to update my credit card details. i already know exactly how to do it!
Patel: Rahni, I can help with the credit card update, however to do that , I need to check with your subscription under our server, as I am not able to check any services, I am not able to help you currently.
Rahni Verey: is there someone there who can directly access my account and see what i am talking about. Its plainly obvious if you go directly into my account and try to change credit card details. The URL link for this function is missing!
Patel: No.
Patel: To help you on this, the applications must working fine.
Patel: I am sorry for the situation that you facing currently.
Patel: Request you to please try after some time.

Is this the link you have been using? Credit card https://helpx.adobe.com/utilities/credit-card.html

Re: Missing credit

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