Re: MUTE button stuck on blue in hp pavilion tx 2500 ( model tx2531au )

Is there anyone who has a solution to the audio output problem in hp tx 2531au ?
The audio meters in software shows fine and displays that audio is being played, even the mute-unmute is displayed as working fine but the mute button above the function keys is always stuck on blue, along with the volume up and volume down keys. The worst part of all this is that I do not have any audio output, from the speakers or from the headphone jack.
I have tried system restore, BIOS update, uninstalling and re-installing audio drivers, both the original drivers via recovery manager and latest ones via hp support, uninstalled QLB and also tried to install the latest drivers via audio's driver details.
Windows Home Premium is installed in hp tx 2531. Whenever I uninstall the Realtek HD Audio drivers, I am not able to update the drivers via installation through sp******.exe that I download from hp support. The installation of the exe files goes fine but the drivers are not listed in the device manager for the Audio. Instead, after restarting windows, Vista automatically installs the original drivers, which does not help. There is no audio output though all the software shows that its all fine.
This is very annoying as I am not being able to get any sound from this Entertainment PC, rendering music and video play useless.
PLEASE HELP!!!!!!!!!!!!

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I have a HP Pavilion DV6 laptop S/N CNF0220252 P/N NW973PA#ABG Model 1130TX. Just spent AUS$120 to ge this sorted out as nothing worked. When I toook it in to my local computer shop I informed then that he MUTE light was on RED and that I had no sound. By the time I got it back on the Saturday afternoon and saw the problem was still there and that the font sizw as at 126 DPI, tosay I was annoyed and angry was an understatement. After a few hours I found out how to re-set the font to 96 DPI which means my desktop looks neat and tidy. However the MUTE light is still showing RED and I havent found a way to sort that problem out .Any help would be greatly appreciated, short of taking it back to the people who were supposed to have fixed this problem and wrapping it around their heads. At times I regret having bought a laptop as my previous desktops were never as much trouble as this laptop.
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Hello.
I own an HP Pavilion dv6700 CTO Entertainment Notebook PC with an AMD Turion X2 64 processor. It was purchased in the fall of 2008. My problem with it lies in the QuickPlay button strip at the top of the computer. At the end of December this last year, I turned on my computer and the mute button on the strip was stuck in the “MUTE” position. I can touch the button and the screen will show the volume being muted and unmated, but no sound will come out of either the speakers or the headphone jack.
After doing plenty of research online through forums and other things, I reinstalled the original audio drivers, and the problem was fixed for the rest of the day. However, upon shutting down the computer that night and then restarting it, windows update had run on the computer, installing an update for Conexant High Definition SmartAudio 221, and the same problem occurred. I tried to restore my computer back to the day before, and yet the problem persisted. I tried to reinstall the audio driver like the day before, yet the problem persisted.
After doing more research online and taking my computer to the Geek Squad for advice, they suggested that it was probably the BIOS system that needed an update. I currently have the BIOS version F.30 released on 04/24/2008. I looked for the latest update on the HP website, and the most current I could find was F.58 A released on 07/08/2008, but the problem is it says it is for notebooks with an Intel processor only (http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-62510-1&lc=en&dlc=en&cc=us&...).
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That didn't seem to do it. I downloaded the file from the HP website and tried to run and install, and a window popped up saying that this BIOS was not for my Notebook PC. I clicked ok, and then a Windows window popped up saying the program had not installed correctly. It then asked if I would like to reinstall using the recommended setting or with an option to say it installed correctly. I just closed the window without choosing either (I've heard that bad things happen if the BIOS goes funny--i.e., you cannot turn on your computer, etc.)
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Go step by step and test.
1. System Preference > Sound > Output > Internal Speakers
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    Make sure that Mute is not enabled.
2.Plug in and remove the headphone.
    If you see red light in the headphone port or not, plug the headphone
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    Sound output may be stuck in the digital mode.
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3. Reset PRAM. http://support.apple.com/kb/PH14222
4. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
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5. Applications > Utilities > Audio MIDI Setup
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6. System Preferences > Sound> Sound Effects
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Please install Quick Launch button software:
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Regards,
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Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
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Is OS X Mavericks uptodate?
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If this does not help, try this.
Go step by step and test.
1. System Preference > Sound > Output > Internal Speakers
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5. Applications > Utilities > Audio MIDI Setup
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Last night, I did the same thing to reboot the laptop after had the pointer dysfunction, but then it displayed a blue screen before the login with a error called 'System Thread Exception Not Handled', and then just stayed on this page would't reboot automatically (waited for 30 mins), so it left me no choice to shut it down by pressing power on/off button manually, afterwards with couple of times rebooting, it just kept going into this same blue screen and could't get into the system...Sometimes it would automatically start diagnosing before blue screen, ask me to restore or repair, but none of them fixed the problem, repeatedly stuck on blue screen every time...
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Quote from: Neoistheone2000 on 06-June-13, 00:26:05
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gary.conrad wrote:
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welcome to the iPhone 4 Proximity Sensor Issues Club
300+ pages about this starting here:
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Hopefully one of these steps should solve the problem.
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in and out of the port 5 or 6 times to flip the microswitch inside.
Sound output may be stuck in the digital mode.
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Reset SMC. http://support.apple.com/kb/HT3964
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Hi,
I have the old MacBook Pro. Upgraded to Mountain Lion which completely wrecked the system. So downgraded to Snow Leopard.
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Thanks Eric.
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Re: MUTE button stuck on blue in hp pavilion tx 2500 ( model tx2531au )

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