Re: Nightmare experience buying gift card from Cha...
i just purchased a birthday card for my wife wich she didnt get how do i post a complaint xxxxxxxxxxxxx
Hello
It generally takes 3/5 working days for Gift Cards to be delivered by Chat&Vision. If you haven't received by then please advise.
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Similar Messages
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I buy gift card from target. I can use to buy games, but cannot use in the game
Hi, I have mony inside my account but it only can buy games. It can not let me to buy thins inside of the game. It says your purchase could not be complete and contact itunes store support to complete this transaction. I did fill all the information in my Apple ID except for the credit card because I don't have one.
Click here and request assistance.
(79366) -
Best Buy Gift Card Reserve Offer FAQs
Best Buy Gift Card Reserve Offer Registration Period 2/2/2014 – 2/15/2014 FAQs
How does the Best Buy Gift Card Reserve Offer 2014 work?
Reserve a $50 Best Buy gift card from 2/2/14 at 12:00:01 a.m. CT to 2/15/14 at 11:59:59 p.m. CT.
Get it when you buy a new cell phone with 2-year agreement at a Best Buy store or Best Buy Mobile specialty store during normal store hours from 2/2/14 to 12/31/14 or at BestBuy.com from 2/2/14 at 12:00:01 a.m. CT to 12/31/14 at 11:59:59 p.m. CT.
Where do I sign up?
Visit Gift Card Reserve Offer by 2/15/14 CT and follow online instructions to register your e-mail address and the cell phone number or landline phone number (excluding voice-over-Internet phone numbers) you plan to activate with the purchase of a qualifying cell phone. A Mobile Phone Specialist at a Best Buy or Best Buy Mobile specialty store can also complete the registration process for you. You must be 18 or older (except AL and NE, 19 or older) to participate.
Am I locked into anything? What is my commitment?
There is no commitment at all. If you register by 2/15/14 CT and then activate a new cell phone with a 2-year agreement for your registered phone number at Best Buy by 12/31/14 CT, you'll receive a $50 Best Buy gift card. If you don't activate a new cell phone, the offer simply goes away at the end of the year. Offer is not valid on prior purchases (including the exchange or return of cell phones purchased before registration).
How do I know if I successfully registered?
You will receive a confirmation e-mail at the e-mail address provided at time of registration.
Is there a limit to the number of phone numbers I can register?
You may register up to 5 numbers on your family plan. Each phone number may only be registered one time for the Best Buy Gift Card Reserve Offer 2014.
Is there a limit to the number of gift cards I may receive through Best Buy Reserve offers?
There is a limit of one gift card per registered phone number, regardless of the number of Best Buy Gift Card Reserve Offers in which that phone number is registered. Not valid with any other offers.
Which carriers are eligible for this offer?
Verizon Wireless, AT&T and Sprint cell phones with a 2-year agreement are eligible.
How will I receive my Best Buy gift card?
Activating Your Phone In Store:
If you plan to purchase and activate your cell phone at a Best Buy or Best Buy Mobile specialty store using your registered phone number, you will receive a $50 Best Buy gift card after handset activation during checkout. When purchasing your cell phone, the Mobile Phone Specialist will inform you of all offers for which you are eligible. To receive your $50 gift card, you must choose Best Buy $50 Gift Card Reserve Offer. The gift card may be used toward your cell phone purchase or any other future purchases in store or online with no expiration date.
If you plan to place a Store Pickup order for your cell phone at BestBuy.com using your registered phone number, and then activate your cell phone at your selected Best Buy or Best Buy Mobile specialty store, you will receive a $50 Best Buy gift card after handset activation during checkout. To receive your $50 gift card, you must select Best Buy $50 Gift Card Reserve Offer on the Promotions & Offers page that appears near the end of the online purchase process. The gift card may be used for future purchases in store or online with no expiration date (it may not be used toward your cell phone purchase).
If technical difficulties prevent gift card issuance during checkout, you will receive your gift card via e-mail with instructions on how to download your gift card. The gift card must be downloaded within 90 days of the date of the e-mail, or it will be forfeited; and may be used for future purchases in store and online with no expiration date (it may not be used toward your cell phone purchase).
Activating Your Phone Online:
If you plan to purchase and activate your cell phone at BestBuy.com using your registered phone number, you will receive an e-mail 3–5 days after handset activation with instructions on how to download your $50 Best Buy gift card. To receive your $50 gift card, you must select Best Buy $50 Gift Card Reserve Offer on the Promotions & Offers page that appears near the end of the online purchase process. The gift card must be downloadedwithin 90 days of the date of the e-mail, or it will be forfeited; and may be used for future purchases in store and online with no expiration date (it may not be used toward your cell phone purchase).
If you plan to place an Instant Ship online order for your cell phone at a Best Buy or Best Buy Mobile specialty store using your registered phone number, your activated phone will be shipped directly to your home, and you will receive an e-mail 3–5 days after handset activation with instructions on how to download your $50 Best Buy gift card. When placing your order, the Mobile Phone Specialist will inform you of all offers for which you are eligible. To receive your $50 gift card, you must choose Best Buy $50 Gift Card Reserve Offer. The gift card must be downloaded within 90 days of the date of the e-mail, or it will be forfeited; and may be used for future purchases in store and online with no expiration date (it may not be used toward your cell phone purchase).
How do I redeem my Best Buy gift card?
Best Buy gift cards are subject to Best Buy Gift Card terms and conditions.
Will my Best Buy gift card expire?
There is no expiration date on your Best Buy gift card. However, if download instructions for your gift card are delivered via e-mail, remember that you must click on the link in the e-mail to download your Best Buy gift card within 90 days of the date of the e-mail, or the gift card will be forfeited.
What happens if I return or exchange my cell phone?
If you return your cell phone, for any reason, your gift card will be forfeited. If you exchange your cell phone for another cell phone, your gift card will remain valid.
Where is this offer valid?
This offer is valid in the 50 U.S./D.C. (excluding Puerto Rico).
For complete details, see full Best Buy Gift Card Reserve Offer terms & conditions
Jesus|Senior Social Media Specialist | Best Buy® Corporate
Private MessageHello SeanK_,
Buying a new phone is an exciting time. I'm always looking forward to the time when I can upgrade to the latest and greatest model. It sounds like you've been through a difficult time upgrading yours, and I'm truly sorry for the frustration you have experienced. I would be happy to help you get this sorted out.
Using the e-mail you registered on the forum, I was able to locate your details along with the order. I will need to look into this further, and once I have more information I will send you a private message. To view your private messages, please make sure you are logged into the forum, and click on the envelope in the top right hand corner.
Thank you for posting here on the forum, and I will be in contact as soon as possible.
Sincerely,
Maria|Social Media Specialist | Best Buy® Corporate
Private Message -
I got a iTunes gift card from my uncle, he lives in England and i lve in Sweden, so i cant use it because it only works in the "UK Itunes". And when i change so i get "UK Itunes" i cant buy it cause my account only allows me to buy in swedish Itunes store... Please help me!!!
You cannot use it.
Gift cards are country specific.
Sorry
Give it to some in the U.K who can use it -
Problems buying a gift card from iTunes
I want to buy iTunes gift cards (and print them out) but when proceeding I get the message that my account can not buy gift-cards at this moment and refers me to a local Apple shop. I have been buying from the store before and also from the app store: no problems then.
Welcome to the Apple Community.
Unfortunately Apple doesn't permit you to transfer credit. -
Hello,i have a problem with my gift card here in switzerland,when i want to redeem the cod says that the code is not good for i tunes....and i buy the gift card from the shop...any idea? thx
I have one of these http://store.apple.com/us/personalize/itunes?product=M9949
but the credit on it is 30 chf....i try to reddem into itunes and after all the steps i recive a message that says"the serial code is not good...." i don t know why say this.... -
I buy an itunes gift card from apple store u.s but code of this card is not active
I buy an itunes gift card from apple store u.s but code of this card is not active. it's means when i inter code of this card for redeem it doesn't work and says your code is incorrect.
What's the actual error message that you are getting, that the card hasn't been activated or that the code is invalid ?
If invalid code (and your iTunes account has a US billing address on your account ; all gift cards are country-specific) and this page doesn't help then you will need to try contacting iTunes Support (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes
You can also use that link to contact Support if the card hasn't been activated. -
CAN U EVER BUY A ITUNES GIFT CARD FROM THE USA
AND HOW DO I? I DO NOT OWN A CREDIT CARD
You can buy gift cards at most any place.....Wal-Mart, Target,etc., without a credit card. Then you can enter this gift card into your iTunes to use. If you mean online within iTunes, then yes, you have to have a credit card just like any other website to purchase a product.
Hope this helps! -
Dear Mr/ Mrs:
I am pooria, my apple ID id **********@*****.com
well actually I have a problem, I have a Visa card and as I recieved a gift card from my friend from USA, aftrer redeeming the card and spend it through app strore, now, I have 0.98$ and I can't spend for other apps since there is not any app which is exactly 0.98$ . So I've tried several times to get back to my visa card to go to appstore and buy my favorate apps, but the matter is that my visa is from Canada and I recieved a notice in which untill I didn't spenc the 0.98$, I'm not able to change my location and this really is a big problem for me. Would you please fix the problem that I can change my apple ID location to use my visa card?
Moreover I have to say that as I go to a trip several times a year, I prefere to use giftcards insted of my visacard specially when I'm not in canada, and most goftcards sold in these countries are from US. So It would be a big problem that I always should email apple support inorder to do sth to allow me to change my location scince I would like to have my visa also.
would you please help me with this matter?
sincerely
Pooria
<Personal Information Edited by Host>Pooria
Contact Apple. Before you do, think about telling the story in order
I travel a lot
I have a balance that prevents me from transacting with Apple... please help me.
I prefer to use Gift Cards, is this wise?
What would you suggest to achieve my goal of [ whatever your reason may be for your current methods ] ? -
How do I use my Best Buy gift card on BB eBay?
Dear best_buy,
I have been trying to order a specific Playstation 4 bundle through the Best Buy website (which allowed for in store pickup of this bundle ONLY) however, there are none available!
So I was very excited when I found it on Best Buy eBay, but I want to know if there is a way I can apply my 2 Best Buy gift cards ($55 total value)?
Also, upon purchasing the system from Best Buy eBay - would I be able to obtain an itemized receipt? Because I would like to purchase a 3 year extended warranty from Sony and they require an itemized receipt.
If need be, I am willing to go into the store to process the gift cards.
Thank you for your time,
I look forward to hearing from you.Hi Skunnyss,
It can be disappointing to find the item you’ve got your heart set on isn’t available for purchase, so it’s exciting to hear you found your PS4 console through our eBay page!
Please know that according to our Best Buy store page (found here), PayPal is our exclusive payment partner on eBay. This means our gift cards cannot be used towards an eBay Best Buy purchase. Additionally, I’m unsure if the receipt provided at the time of purchase gives an itemized list of what is purchased. While I’d think it would, please let me know if this is not the case. I should be able to pull up your eBay order and provide you an itemized list if you end up purchasing the console with our eBay store.
I hope this helps,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message -
I bought a $25 iTunes gift card from the 7-11 in Windsor Locks, CT earlier this afternoon around 6:45 P.M, and when I tried to activate it, the code was invalid, and when I called the 7-11 to let them know what happened, the foreign man that answered the phone started yelling at me when I told him the cashier was the too busy on the phone with a friend to give me a receipt for my purchases. Considering that my card didn't work and the guy yelled at me when I was trying to make him aware of the situation, it made me wonder how many other people has that convenience store scammed into buying invalid gift cards? If they are scamming people, is there a way for me to report the store to Apple for using the company to gain fraudulent dollars? Is there a way I can get my money back?
iTunes Customer Service Contact
http://www.apple.com/support/itunes/contact.html -
Hello,
I have an itunes gift card from the uk but i live in france and therefore have a french bank account. itunes won't let me redeem the money from the card because my itunes information is french. Can anyone help me?
Thanks,
DrewSorry, but you cannot use a UK iTunes card in any country other than the UK. Sell or give the card to someone in the UK and buy a French prepaid card.
Regards. -
Unauthorized use of Best Buy gift card (Need Advice)
I purchased a Best Buy gift card off of a craigslist seller yesterday.
I was told the back of the card was not scratched off, so I thought it would be safe to buy. When the seller and I met, I scratched off the back to reveal the digits. I called to confirm the amount. I handed him the money.
After about half an hour later I check the Best Buy card again and the balance went down to a penny. The card was used online. It would seem the person that sold it to me is the one that used it, but he didn't know the number. So I can't say for sure he used it.
Anyways, my question: If I file a police report, would BestBuy.com look into this even though I'm not the original owner of the card? I still do have the physical card with me.
The person that used the card without persmission used it online. I called BestBuy.com to try to get them to stop the order and to put the credit back on the card, but they couldn't.Hello bldade128-
It takes one bad apple to ruin the bunch. Unfortunately, not everything that is purchased online is in good faith, and I apologize that you were a victim of online fraud.
Best Buy sees the original purchaser as the only one entitled to a refund, as long as a proof of purchase is provided, there generally is a credit issued only for the remaining balance of the gift card.
The person, who used the gift card without your permission, could have requested a refund and because it was reported to Best Buy, we will more than likely be looking to accommodate their request.
I encourage you to reach out to your local authorities, just like dragonkid suggested. It’s also important to document your report with Best Buy. Please log into the forum and select the private message found after my signature, to send me the gift card serial number and contact information. As soon as I get the information, I will compile a report of my findings so you can share with your local authorities.
Again, I am sorry for the experience that you are going though, I hope someone is able to catch the people that participating in this type of fraud and hopefully you can find closure.
Sincerely,
Karina|Social Media Specialist | Best Buy® Corporate
Private Message -
I live in the UK and want to purchase gift cards from iTunes for people in the US but It won't allow me to use my UK address and credit card. Can I or cant I?
You would have to work with a retailer selling iTunes cards who would accept a non-US credit card. Best Buy is a possibility; they carry iTunes prepaid cards and will accept orders from other countries:
http://www.bestbuy.com/site/Help-Topics/International-Orders/pcmcat204400050019. c?id=pcmcat204400050019
You'll have to have the order shipped directly to the person in the US (or at least someone with a US address, who could then repackage and resend the cards for you).
Regards. -
I'm trying to buy an e-mail gift card, but iTunes produces a loop with no way out but Cancel.
From the main menu, clicked Buy iTunes Gifts.
Clicked Buy Now next to Email Gift Certificates.
Filled in the form, selected $50, and clicked Continue.
Filled in my Apple ID and password.
On the verification screen, clicked Buy.
Got the verification screen again with a red text advisory to fill in my Apple ID and password and then click Account Info. But there's no interface for doing that.
Checked the previous page, came back, tried clicking Buy again. Same problem. Checked my account settings and verified my credit card info. Tried again. Same problem. Cannot buy gift card.
Any other suggestions?Check to make sure you're connected to the correct country's iTunes Store. Go to the bottom of the iTunes Store main page (in iTunes) and look for the My Store pulldown and if it's incorrect, change it to your country. Note that the Store you're using must be the same one in which you have your account. You cannot purchase a gift card from another country's iTunes Store.
Hope this helps.
Message was edited by: Dave Sawyer
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