Re: No order confirmation or order history

I made an online order this morning as well, but mine is to ship out rather than pick up. I never got a confirmation email from BBY, nor is my order showing up on the order history page. I did get a confirmation of the order from PayPal, however. Unlike you though, my order is still MIA. Is there some kind of glitch happening today with ordering? I've never had this problem before.

Good evening brent_ohara-
I apologize for an inconvenience that you might have been under by not receiving your confirmation email after you placed your recent order with Best Buy. It has come to my attention that there was a maintained preformed on BestBuy.com that delayed some confirmation emails.
I took the opportunity to review your order using the email address that you used to register on the forum, and confirmed that it’s processing accordingly. You should now be able to view the order history on your BestBuy.com account. If you continue to have trouble locating the information, feel free to reach out to me.
Regards,

Similar Messages

  • I submitted my trade in and then placed order for iphone 6 - processed payment and everything  - no email confirmation was sent and no order history on my acount - did it go through or not???

    I submitted my trade in and then placed order for iphone 6 - processed payment and everything  - no email confirmation was sent and no order history on my account - did it go through or not???

        Seeyasoon,
    I know this is something that I would be worrying about too, and I want to ease your mind. I've sent you a direct message and look forward to assisting you there.
    SarahO_VZW
    Follow us on Twitter @VZWSupport

  • No order confirmation or order history

    I placed an order this morning on the website for store pickup under my account and have not gotten the order confirmation or an entry for the order in order history.  My Paypal accoutn was charged for the order so this is a little disconcerting.  Hope someone can help me with this as I will need the order number etc... to pick up at the store.

    Good afternoon sqadan, and welcome to the Best Buy forum,
    I am glad to hear that you have finally received your confirmation email.  Due to maintenance we performed on BestBuy.com last night, the delivery of some confirmation emails have been delayed.  I pulled up the order that you placed and confirmed that it is currently ready to be picked up.  Please let us know if you have any other questions, as we are always happy to help.
    Thank you for reaching out to us!

  • ME23N purchase order history - add new fields (not in layout)

    Hello,
    I would like to expand the layout of Purchase order history (ME23N).
    I would like to add the field MKPF-BKTXT into the purchase order history for more information.
    Who can help? - Thank you.  - Dietlinde

    Hello,
    You might have to enhance the column set of the layout..I am not sure if it could be done.. but that's the way to go.. You might want to confirm this from your technical team.
    Good Luck!!

  • Purchase order History

    Hi..
         Iam trying to display the Purchase order History using BAPI_PO_GETDETAIL function module... and my code is
    data : i_ekko type table of ekko,
           i_ekko_wa like line of i_ekko.
    parameters : p_vendor like ekko-lifnr,
                 p_po     like ekko-ebeln.
    select * from ekko into corresponding fields of table i_ekko where lifnr = p_vendor and ebeln = p_po.
    loop at i_ekko into i_ekko_wa.
    CALL FUNCTION 'BAPI_PO_GETDETAIL'
      EXPORTING
        PURCHASEORDER                    =  '4500017124'
       ITEMS                            = 'X'
    *   ACCOUNT_ASSIGNMENT               = ' '
    *   SCHEDULES                        = ' '
       HISTORY                          = 'X'
    *   ITEM_TEXTS                       = ' '
    *   HEADER_TEXTS                     = ' '
    *   SERVICES                         = ' '
    *   CONFIRMATIONS                    = ' '
    *   SERVICE_TEXTS                    = ' '
    *   EXTENSIONS                       = ' '
    * IMPORTING
    *   PO_HEADER                        =
    *   PO_ADDRESS                       =
    * TABLES
    *   PO_HEADER_TEXTS                  =
    *   PO_ITEMS                         =
    *   PO_ITEM_ACCOUNT_ASSIGNMENT       =
    *   PO_ITEM_SCHEDULES                =
    *   PO_ITEM_CONFIRMATIONS            =
    *   PO_ITEM_TEXTS                    =
    *   PO_ITEM_HISTORY                  =
    *   PO_ITEM_HISTORY_TOTALS           =
    *   PO_ITEM_LIMITS                   =
    *   PO_ITEM_CONTRACT_LIMITS          =
    *   PO_ITEM_SERVICES                 =
    *   PO_ITEM_SRV_ACCASS_VALUES        =
    *   RETURN                           =
    *   PO_SERVICES_TEXTS                =
    *   EXTENSIONOUT                     =
    endloop.
      Iam not getting the output ... It doesnt show errors..
    Regards,
    Abaper.

    where is the displaying PO code???
    check your code once again...
    look at this example...
    report  zbapi_1.
    data: begin of i_poitem occurs 0.
          include structure bapiekpo.
    data: end of i_poitem.
    parameters p_ebeln like ekko-ebeln default '4500012164'.
    call function 'BAPI_PO_GETDETAIL'
      exporting
        purchaseorder                    = p_ebeln
      ITEMS                            = 'X'
      ACCOUNT_ASSIGNMENT               = ' '
      SCHEDULES                        = ' '
      HISTORY                          = ' '
      ITEM_TEXTS                       = ' '
      HEADER_TEXTS                     = ' '
      SERVICES                         = ' '
      CONFIRMATIONS                    = ' '
      SERVICE_TEXTS                    = ' '
      EXTENSIONS                       = ' '
    IMPORTING
      PO_HEADER                        = PO_HEADER
      PO_ADDRESS                       = PO_ADDRESS
      tables
      PO_HEADER_TEXTS                  = PO_HEADER_TEXTS
        po_items                         = i_poitem.
      PO_ITEM_ACCOUNT_ASSIGNMENT       = PO_ITEM_ACCOUNT_ASSIGNMENT
      PO_ITEM_SCHEDULES                = PO_ITEM_SCHEDULES
      PO_ITEM_CONFIRMATIONS            = PO_ITEM_CONFIRMATIONS
      PO_ITEM_TEXTS                    = PO_ITEM_TEXTS
      PO_ITEM_HISTORY                  = PO_ITEM_HISTORY
      PO_ITEM_HISTORY_TOTALS           = PO_ITEM_HISTORY_TOTALS
      PO_ITEM_LIMITS                   =
      PO_ITEM_CONTRACT_LIMITS          =
      PO_ITEM_SERVICES                 =
      PO_ITEM_SRV_ACCASS_VALUES        =
      RETURN                           =
      PO_SERVICES_TEXTS                = .
      EXTENSIONOUT                     = EXTENSIONOUT
    loop at i_poitem.
    write :/ 'PONUMBER    = ' ,  i_poitem-po_number color col_heading,
           / 'ITEM = ' , i_poitem-po_item,
           / 'MATERIAL NAME = ' , i_poitem-material,
           / 'MATERIAL = ' , i_poitem-pur_mat,
           / 'CHANGED ON = ', i_poitem-changed_on,
           / 'SHORT TEXT = ' , i_poitem-short_text,
           / 'COMPANY CODE = ' , i_poitem-co_code,
           / 'PLANT = ' , i_poitem-plant,
           / 'MATERIAL GROUP = ' , i_poitem-mat_grp,
           / 'QUANTITY = ' , i_poitem-quantity left-justified,
           / 'UNIT = ' , i_poitem-unit,
           / 'NET PRICE = ' , i_poitem-net_price left-justified.
    uline.
    endloop.
    Edited by: Venkat Appikonda on Mar 7, 2009 11:57 AM

  • Order history shows nothing

    When i check my order history it doesn't show the pre-order, does it show for others?

    Just for any other users getting this problem this is from SAP support:
    We have investigated on the issue and found that for the affected Sales Order ***,*,*** the Canceled field is Y. That is the reason why the Data #> Cancel/ Close option is grey.
    We have prepared a corrective query for you.
    By using the update query you agree with liability conditions described in the following disclaimer: https://wiki.sdn.sap.com/wiki/display/PEQ/Home
    If you do not agree with the disclaimer, please contact the support organization for further processing of the reported issue.
    The update query:
    update ORDR set canceled = 'N' WHERE DocNum in ('****','***','****')
    make sure you get 3 results **
    USE THE ABOVE QUERIES FOR THIS MESSAGE ONLY ***
    In case you receive different results from the above expected results, do not run the queries on the customer productive database. Please return this support message with all related information and t he new database backup to the Global Support Center. Please confirm this message if the issuewas resolved by running the suggested fix.
    After running the update query, you should be able to cancel the Sales Order.

  • Edu Version does not appear in order history

    Hello,
    I'm Stephanie and I ordered the educational version of the creative cloud for students, but it does not appear in my order history or somewhere else.
    I don't have uploaded any proof of my educational status as a student, could this be the problem? I tried, but I don't have an order number.
    please help me
    Yours Sincerly
    Stephanie
    P.S.
    there also came no confirmation email for the purchase, just the verify email for the email adress

    Hello Ankit,
    I placed my order yesterday on www.adobe.com <http://www.adobe.com> , I assume that my credit card isn’t charged yet.
    Could it be possible that my order didn’t gone thru?
    Yours Sincerely
    Stephanie
    Von: Ankit Khurana [email protected]
    Gesendet: Dienstag, 4. Juni 2013 20:23
    An: Virusmood
    Betreff: Edu Version does not appear in order history
    Re: Edu Version does not appear in order history
    created by Ankit Khurana <http://forums.adobe.com/people/Ankkhura%40adobe.com>  in Adobe Creative Cloud - View the full discussion <http://forums.adobe.com/message/5378898#5378898

  • I ordered at around 12:30AM pacific and it does not show in my order history.  When I look it up on the order status page, it just says "received and processing".  Do I have any chance of getting it on friday?

    I ordered at around 12:30AM pacific and it does not show in my order history.  When I look it up on the order status page, it just says "received and processing".  Do I have any chance of getting it on friday?

    It seems to depend on a variety of different things.
    Verizon appears to be going by the process time of orders, and not the order time of orders.  Your process time will be the timestamp on your confirmation email.
    It also depends on which model, GB, and color you ordered.  The 6+ were in high demand and low supply.
    It also depends on which warehouse (order location) your order was being processed through.  Verizon reps have told me that some warehouses have more of certain phones than others, and if your order went to a warehouse that doesn't have enough of that particular phone then you are SOL and will have to back for a backdated order.
    There is a possibility you will get it, but if you ordered any of the 6+ models, then it is unlikely.

  • Ordered illustrator cs6 online over 24 hours ago and its still not showing up on my order history or purchased products

    I ordered illustrator cs6 through adobe yesterday morning and still have not recieved my product or any information that it went through. I paid for it through PayPal but when I look at my order history on the adobe website I says I have no orders or products. Is it supposed to take this long to show up?

    it can.
    in the meantime, you can use the ai cs6 trial and when your order is confirmed and you receive a serial number you can convert your trial installation to an unlimited version without reinstalling.

  • My PS4 Pre Order disappeared from my order history

    I did not cancel it.. Can someone help me cuse I'm freaking out

    Hello Spikes007-
    Okay, settle down now.  We don’t want to have to tranquilize you, tag you and then release you back into the wild now.  Take a deep breath, relax, I’ve got you covered. 
    Using the email attached to your forum profile, I was able to locate your PlayStation 4 pre-order and it has not been cancelled.  I am not sure why it’s not appearing on your order history, but it should still be there under the original order number you were given.
    I’ll send you a Private Message with the order number that I see so that you can confirm it.
    Make sure that you are logged into the forum and click on the little envelope in the upper right hand corner to get your messages.
    Thanks!
    Bill|Senior Social Media Specialist | Best Buy® Corporate
     Private Message

  • Report to display "Purchase Order History"

    Hi all,
    Can any one solve my problem, i need to create a report on Purchase Order History. So can any one tell, from which infoprovider i can generate this report or is there any standard report for this in SAP BW.
    Thanks in Advance,
    Regards,
    Ramakrishna Kamurthy
    +91-9963101073

    Try with 0PUR_C01 and 0PUR_C03
    Jayasudha

  • Purchase Order History as a Report?

    Hi,
    I would like to follow the amounts of purchase orders, relevant goods receipt amounts and so on as shown in purchase order history on PO. But I need it as a report which could be seen as ALV type, and easily exported to excel.
    Is there such a standart report that I could follow purchase order-goods receipt quantities?
    Thanks in advance
    Irem

    hi,
    use MC$G - Puchasing values
    And MC$I - Puchasing quantities
    Or use ME87 - Aggregate PO history
    Regards
    Priyanka.P
    Edited by: Priyanka Paltanwale on May 13, 2009 12:57 PM

  • Payment document in purchase order history

    hi friends,
                    Customer requirement is to add the payment document(F-53) in the purchase order history in me23n along with GR no. and Invoice no... Is it possible?
                                             thank you
    Edited by: SUJITH BABU KURIAN on Feb 5, 2010 3:39 PM

    Hi,
    No its not possible to update std. Purchase Order history tab with vendor payment which is done via FI. 
    Std. Purchase Order History will be updated only with MM component docs which has a reference to PO.
    I think you may have to develop some custom reports to track the same.
    Thanks & Regards,

  • Help me on sales order history,

    hi all,
    i need to develop a report on sales order history,
    please help me, what are the related tables to get sales order history

    the SAPGUII cannot help you on this.
    you should refer to the ERP-SD forum at SAP ERP Sales and Distribution (SAP SD)

  • Accounting document number display in purchase order history tab

    Is it possible to display the accounting document number in the purchase order history tab?  Currently it is displaying material document number for Good receipts and LIV (logistic invoice verification) document number for Invoice receipts against material document number colmn.  We can get to the accounting document number by drilling into the LIV document number.  We are looking for a way to display the accounting document number in the display screen of purchase order history tab instead of drilling down. 
    Is there an option to display accounting document number of the MIRO posting in ME23N , purchase order history tab?
    Truly appreciate any help in this regard.

    Thanks for the response.

Maybe you are looking for