Re: NO SERVICE+BA​D SERVICE=A POOR COMPANY WITH POOR VALUES UPDATE

I  HAVE PROVIDED "EXECUTIVE SERVICE DEPT. WITH SPEFICI INFO.  NOT TOO HOPEFUL THEY CAN DO ANYTHING, SINCE THE COMPLAINT MANAGERSMANTRA IS ": NO ONE CAN CHANGE OUR DESICION.  WE ARE FINAL AUTHORITY.  NO ONE ANY WHERE IN THE UNIVERSE CAN MAKE US TO ANYTHING.  HOW ENLIGHTENING.  ONE VERY IMPORTANT PIECE OF INFORMATION THAT A CONSUMER NEEDS TO KNOW IS THAT THESE PEOPLE ARE NOT HP EMPLOYEES.  
[Content Removed]

Hello snowflake1,
I have sent this issue off to the appropriate team for review. Someone will be in contact with you in regards to the issue. You should work with the in regards to your issue.
I have forwarded this thread (along with your other) to them for support.
Contact will be made through the forums private message feature and further support will be provided through that channel.
The HP forums are a peer to peer support channel, although HP employees may volunteer time to support customers it's not an avenue of support.
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical.

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