Re: Nokia ovi suite update N8-00 software problem

If u problem with ovi suite so download PC SUITE AND TRY TO AGAIN INSTALL SOFTWARE,AND ENJOY IT

An older version supports the N8
see this thread:
/t5/Nseries-and-S60-Smartphones/How-to-use-Nokia-N8-with-PC-Suite-7-1-30-9-apparently-compatible/m-p...
Ovi suite seems to be very buggy!!!!!!!
beware tho - had connectivity issues after using pc suite!!!
If it helps - click on the star!!

Similar Messages

Nokia Ovi suite cant recognize new software for my...

Hi.
I install Nokia Ovi Suite. It works excrelent. But software update dont see updates. On nokia site wrote that latest version is 08.63, but on my phone is 7.20, and ovi suite tell that is no mew version of softvare for my phone. How to update software.
Nemawa

Availability of update depends on Region / Product Code.. Also if the phone is Network locked, then the update will be possible only after an approval from the Operator...Hence the update may not be available for your phone yet...
...You may also try thru' Nokia Software Updater...sometimes if one (OVI Suite) doesn't show... the other (NSU) shows.. and vice versa...
..Download the NSU from..
http://www.nokia.co.in/support/download-software/device-software-update
..or if you are OK with Beta version.. from..
http://betalabs.nokia.com/apps/nokia-software-updater

Nokia Ovi Suite 2.2.1.23 Problem

I am trying to syn my music using the ovi suite with my nokia N8 and every time i press sync it says Operation failed could not copy tracks. then it tells me to reconnect the usb cable or do it by bluetooth so i replugged my usb and restarted and it still didnt work. how can i fix this? thanks

Hi, the easiest way to sort music on your phone is to run music through WMP , find album info and add album art. Then simply Drag and drop it to the phone onto E or F, sycing is slow and a pain !
You can use WMP to sync also and there is a newer version of Ovi Suite available
http://betalabs.nokia.com/apps/nokia-ovi-suite-20
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

Nokia Ovi Suite Update, what a joke

I was going to connect to the internet using my mobile as a modem as usual, I started the program but before it could continue it needed to update, see the problem there? I actually need my internet connection BEFORE i can do any updates. Luckily I had an older version of Nokia_PC_Suite on my computer that worked without any update. I guess using an alternative internet connection to update would work also. Next mobile, I wont go Nokia I had it, no excuses.

I think if you check there T and C`s your not supposed to connect to the internet that way.

New Nokia Ovi Suite 2.0.2.42 released - list of im...

Hi all, we have now released new update, Nokia Ovi Suite 2.0.2.42, which will be fixing many errors reported into this discussion forum. Here's list of improvements:
Critical bug fixes to contact sync problems
Improvements and bug fixes in photo sync
Improvements and bug fixes in music sync
Improvements for backup reliability, in calendar and notes backup
Corrections to messaging view, now message sender name is visible, if contact's "last name" field is empty
Many stability improvements fixing for example crashes
We believe that this release should fix many issued faced by you and we would love to hear your feedback. Stay tuned for further Nokia Ovi Suite updates in early 2010.
Cheers, Nokia Ovi Suite team

I have a N97mini and I'm having a lot of problem with music:
- first of all, randomly the program generates ghost tracks on the phone instead of copying them: When I drag and drop, say, track1.mp3 into my phone area, it says that it has been copied , but when I disconnect the phone and I go to the music app on the phone, I see the Artist of "track1" but when I select it, the phone displays "no tracks" and when I try to delete from the thephone, it says "file corrupted" and it doesnt delete anything.
- like 1 over 3 times the program fails to connect with the phone. Simply says "no device connected" or something like "Impossible to sync, remove usb cable" and so on.
- why it's impossible to remove music tracks from the main pc list, when I remove a control folder from the control folder list? I made the mistake to add my entiremusic collection to the main list, so I cant sync the music and cant remove back the tracks from the main list (yes I can remove one by one, but, you know...)
- why I cant select to copy the music on the memory card instead of where the program wants? Yes, I can select my "preferred memory" but this fails to address correctly the copy in the memory card.
- why I cant create a playlist with all the tracks in a specific folder? It's really annoying to reselect all the tracks from the Ovi suite when you have already selected to copy them to a specific folder (my phone is not my only portable music device, you know?)
Before this phone, I used Sony Ericsson walkman phones and it was so easy: drag and drop from explorer and that's done. I've tryed with the n97m and it generates a lot of this "ghost trasks" that made me format the memory card...
This music software is so annoying...

Unable to update software in Nokia Ovi Suite & Nok...

Hello,
I am using Nokia 5233(same as 5230) mobile phone from past several months. I reside in India. My phone's current Software version is 40.1.003 From phone I checked for new software update & got to know that latest version is 50.1.001 This update is not available as OTA(Over the air) update directly from the phone. So, I decided to update it via PC.
But, both the Nokia Software Updater & Nokia OVI Suite application shows error when I check for new update. I am attaching the screenshots of the errors with my post. Please, help me out on this issue soon.
Attachments:
NSU.jpg ‏30 KB
Ovi.jpg ‏81 KB

Have this softwares worked as they are supposed to before? It might be a temporary issue going on atm. It seems like there are plenty having issues with update services atm.

Nokia Ovi Suite software updates can not work!

I had a problem with OVI SUITE. When I open it, click tools->software updates. It would pop up something's gone wrong... Error code:14001. Please look at the attached picture. Then I uninstalled OVI SUITE, and re-installed it again. It still didn't work. Can anybody tell me what should I do?
Attachments:
Capture.JPG ‏25 KB

By the way, I had an another question. I read a post message how to enable OVI SUITE logs. I followed the instruction,but it seemed that logs were not enabled.
Log_gathering_help.txt is written:
Note: Please make sure the user who is currently logged in is in the Administrator group, or that they have the access right to "C:\Program Files\Nokia\Nokia Ovi Suite\" folder. If not, there is a possibility certain logs cannot be collected, like the WindowsEvents log. (By the way, My OS is windows 7 64bit Ultimate SP1)
1. To enable the logs, do the following:
    a. Double-click the enable_logs.js file.
    b. Click the button to finish enabling the logs when prompted by the dialogue.(when I double-clicked the enable_logs.js, nothing happened...)
Note: After you have enabled the logs, it is better to restart NOS prior to collecting the logs.
2. To collect and zip the logs, do the following:
    a. Double-click the collect_logs.js
    b. Click the button to finish collecting. Zip the logs when prompted by the dialogue.
    After clicking the button, the folder where the zip logs have been saved opens.
3. To disable the logs, do the following:
    a. Double-click the disable_logs.js file.
    b. Click the button to finish disabling the logs when prompted by the dialogue.

Can't update C7-00 with Nokia Ovi Suite

Hello,
When I try to update my C7-00 with Nokia Ovi Suite, I get as far as where it displays the update version and brief description of it, then I click install and a warning pops up saying "don't disconnect your device or it may die" or so and next I get a disconnection!! The connection is re-established right away and the screen says "usb connected", I click next and the same thing repeats, I lose the connection and the screen returns to "usb connected" and repeats and repeats...
I removed all Nokia related things from my PC and reinstalled Ovi Suite, but it didn't help.
I haven't managed to install a single update with Nokia Ovi Suite. Last time I used the phone's built in update function as I encountered this same problem, but I'd really like to use Ovi Suite. What could be wrong?
OS: Windows 7 Home Premium (64-byte)
Nokia Ovi Suite version: 3.1.1.90
Phone firmware: 014.002

I ended up using the phone's built in update function – again. Only now after the update things have turned so that I can't sign into my Nokia account with my phone and as a result of that I can't use Ovi Store or Socials-application! Every time the login screen is attempted to open, the phone is stuck loading. I let the phone load over night but nothing happened, battery just went empty (fast). Shutting down the phone, removing battery and restarting again helped briefly, I was able to sign in but the problem came back just as fast and the phone is stuck loading again. I tried removing the battery again, but this time it didn't help. Sorry for off topic. Then back...
Ovi Suite gives an option to reinstall the Anna update if there should be a problem with it, but the same connection problem prevents the reinstallation and my phone doesn't give such an option, so... Although I heared that restoring factory settings might delete the Anna update and if that happens I could reinstall using the phone... Confirmation to this ? (I'm getting a headache with this... Maybe I want an older version back... Such worked...)

Nokia Ovi Suite Application Update Failure

Hi there!
When I tried updating the Nokia Ovi Suite version 2.1.1.1 installed on my PC:
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
I get an error message:
Due to an unknown internal error, installation could not be started. Error code: 14007. Try restarting Nokia Ovi Suite to correct the problem. If that doesn't help, try restarting the computer.
What is the problem? Your advice are strongly appreciated.
Thank you All!
"If you think this post is helpful, please click on the green button"

Hey,
Nokia Ovi Suite 2.1.1.1 is a bit old version,
Uninstall Nokia ovi suite, install Nokia Ovi Suite 2.2.1.23 from www.europe.nokia.com/ovisuite
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Nokia Ovi Suite has lost connection with your devi...

5 months has passed and many hours on the phone to Nokia. The phone has been completely reset /reboot by Nokia time and time again and still the phone gets this message when trying to update software..."Nokia Ovi Suite has lost connection with your device"....We were optimistic that the software upgrade would solve the other problems we are having with all the Nokia phones at work. They are all E52's

Having the same issue currently with an E72 software version is 054.005.266.02 and Ovi Suite 3.1.1.80
Actually I had connection lost all the time with all previous versions of Ovi Suite too... it has never been reliable.
Using original Nokia USB cable, connected securely. Tried different PCs, different USB ports, same issue.
Just now I'm trying software update and it looses connection during the backup process all the time... very disappointing. Screenshot attached if anybody is interested.
Attachments:
nokia_conn_lost.jpg ‏40 KB

Nokia Ovi Suite and Nokia 5800 crashing after fw u...

When I start my Nokia Ovi Suite (V. 2.2.0.245) it works as usual, I can brows around my content without any problems. As soon as I connect my Nokia 5800 XM (RM-356 V. 51.0.006) it crashes. Worked just fine before I upgraded to the latest version on the phone.
===============================================================
I get the following error reported from Windows XP:
===============================================================
AppName: nokiaovisuite.exe
AppVer: 2.2.0.245
ModName: msvcr90.dll
ModVer: 9.0.30729.4148
Offset: 0003b000
01/09/2010 16:43:48 (OviSuite) - ERROR   - DAL_Plugin_PCCS, Thread 12, Line 168,    .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (0) converted from PCCS error [0x0: Ok] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
01/09/2010 16:43:48 (OviSuite) - ERROR   - DAL_Plugin_PCCS, Thread 12, Line 168,    .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (102) converted from PCCS error [0x80100023: Device do not support operation] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
01/09/2010 16:43:48 (OviSuite) - ERROR   - CommonUtilities, Thread GUI, Line 393,   .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 21 Oper = Start Result = 0 Classname = CAOCheckInstallationsOperation Resource = Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 15
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 20 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010020 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 14
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 19 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010019 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 13
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 18 Oper = Assign Result = 0 Classname = DeviceMemoryStatusReader Resource = 355225038859660 Content = {2468e4ca-72d2-6000-9000-e48a86b1f700} Queue = 8
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 17 Oper = Start Result = 0 Classname = CAOGetContentCapability Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:45 (OviSuite) - INFO    - AO Action: Id = 16 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010016 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 12
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 15 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010015 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 11
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 14 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010014 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 10
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 13 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010013 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 9
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 12 Oper = Finish Result = 0 Classname = DeviceInitializer Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:40 (OviSuite) - INFO    - AO Action: Id = 11 Oper = Finish Result = 0 Classname = PlantImeiFile Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 10 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 9 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010009 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 7
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 8 Oper = Start Result = 0 Classname = CDalPccsDeviceObjects Resource = 355225038859660_persistent Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 6
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 7 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010007 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 5
01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 6 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
01/09/2010 16:43:33 (OviSuite) - INFO    - AO Action: Id = 5 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Temp\Nokia Remote Data Store\355225038859660-mtp\DataBase\MDataStore.db3"
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "c:\docume~1\Petri\locals~1\applic~1\nokia\nokiad~1\Thumbnail\DataBase\MDataStore.db3"
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "c:\docume~1\petri\locals~1\applic~1\nokia\nokiad~1\DataBase\MDataStore.db3"
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\Thumbnail\DataBase\MDataStore.db3"
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\DataBase\MDataStore.db3"
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: deviceConnected 355225038859660
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDevicemediaAdded (USB)355225038859660
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDeviceConnected 355225038859660
01/09/2010 16:43:36 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 192,   .\Application\CommonHomeWidget\StackHomeAnimation.cpp, StackHomeAnimation::updateAnimation(): Pixmap count needs to be at least 1
01/09/2010 16:43:36 (OviSuite) - ERROR   - MapsPlugin, Thread GUI, Line 482,   .\Application\ItemsPane.cpp, CItemsPane::showItemsPaneNoData(): ShowItemsPaneNoData error 1013
01/09/2010 16:43:30 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 491,   .\Application\CommonNavigationPane2\CommonNavigationPane.cpp, CCommonNavigationPane::getSelectedIndexes(): Selection model is NULL!
01/09/2010 16:43:28 (OviSuite) - ERROR   - MessagesPlugin, Thread GUI, Line 834,   .\Application\ItemsView.cpp, CItemsView::getMessageModel(): m_pMsgFilter is NULL. Could not get message model.
01/09/2010 16:43:28 (OviSuite) - ERROR   - CommonUtilities, Thread   6, Line 393,   .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
===============================================================
System config :
===============================================================
OS Name   Microsoft Windows XP Professional 32-bit
Version   5.1.2600 Service Pack 3 Build 2600
Processor x86 Family 6 Model 15 Stepping 6
GenuineIntel 2.66 Mhz
ASUS StrikerExtreme ACPI BIOS Revision 1801, 2008-10-23
===============================================================
Troubleshooting so far:
===============================================================
Uninstall Ovi and re-download from Nokia web. Reinstalled Ovi Suite but that didn't work.
I then uninstalled all Ovi and all Nokia related software, cleaned Registry and reinstall Ovi Suite: Failed to fix.
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize.
===============================================================
How to solve this problem?

LOL
I just tried Nokia Ovi Suite again to copy the full error report that it sends to Microsoft.... lo and behold it started to work again?????
======================================================
This I did before I tried
======================================================
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize with Nokia PC Suite.
Made a complete backup on my phone.
Installed Nokia Software Updater and I reinstall the latest FW 51.0.006 to my phone.
Then I organized my content for a few minutes.
Shut down Nokia PC Suite and Nokia Software Updater.
Started up Nokia Ovi Suite.
Connected my phone and clicked on PC-Suite on the options.
It now works again????
Something happened when I installed PC Suite that enabled me to use my Nokia 5800 with Ovi Suite again.

Nokia ovi suit problem

Whenever i want to update my devise software.i sing in nokia ovi suit but it says the user name or passsword was incorrect or says could not connect to server.Even i had a hig speed internet.
WHAT CAN I DO PLEASE HELP

Try again... Sometimes the Server have problem and thats why the error message...
Hope its sorted and you can connect now...

'Nokia PC Suite' & 'Nokia Ovi Suite' for my Nokia ...

'Nokia Pc Suite' & 'Nokia Ovi Suite' are same softwer?
Bcz my nokia C1-01 have nokia ovi suite, when my computer install Nokia pc suite & connect, then my mobile display show 'nokia ovi suite' & 'mass storage' when click 'nokia ovi suite' can't find my mobile in my computer!
why??
Moderator's note: We provided a topic-related to the subject to the post so other users can easily identify and answer the concern.

The USB mode in your Nokia might be called Modem, PC Suite or Nokia Suite, or even Nokia Ovi Suite. In your phone, all these four USB modes are the same.
The PC Suite and the Nokia Suite are two different software titles which can be used in parallel. Furthermore, the Nokia Suite is the successor of (replaced) the Nokia Ovi Suite.
Before you download and install all these software, I recommend to install the latest Nokia Connectivity Cable Driver first.
If that did not help, please, plug-in your Nokia, select that Suite mode, and go to to Windows » Start » Contol Panel (» Hardware » Devices) » Device-Manager » USB » right-click on your Nokia » Update Driver Software. Did that help?
Moderator's note: We provided a topic-related to the subject to the post so other users can easily identify and answer the concern.

.022.014 Anna download - nokia ovi suite device di...

During update search on my N8, software found is 014.002. Half way during installation of .022.014, the Nokia ovi suite gets disconnected from my N8. The message on screen is Device Recovery - Nokia las lost its connection with your device. Then suggests following steps: 1. Remove battery, charger, USB cable, from your device. 2. Reinstall the USB cable, then battery, & finally the charger. 3. Press device power button for 1sec. 4. Click retry to continue. I have tried everything but no success. I also have Nokia bubbles installed on my Nokia 8.

LOL
I just tried Nokia Ovi Suite again to copy the full error report that it sends to Microsoft.... lo and behold it started to work again?????
======================================================
This I did before I tried
======================================================
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize with Nokia PC Suite.
Made a complete backup on my phone.
Installed Nokia Software Updater and I reinstall the latest FW 51.0.006 to my phone.
Then I organized my content for a few minutes.
Shut down Nokia PC Suite and Nokia Software Updater.
Started up Nokia Ovi Suite.
Connected my phone and clicked on PC-Suite on the options.
It now works again????
Something happened when I installed PC Suite that enabled me to use my Nokia 5800 with Ovi Suite again.

Need help with Nokia ovi suite v2.1.1.1 & nokia PC...

The problem is that whenever I put back the messages to my N79 using nokia ovi suite v2.1 or v2.1.1.1 or nokia PC Suite v7.1.40 using drag & drop , the messages are displaying in the last name then first name format, however it should be First name then Last name format as my contacts are already set to first name last name format
I had already tried updating phone software done by nokia care centre, hard reset, drag & drop, use different versions of ovi suite but nothing is working. So tell me which software is causing this problem. So plz help me in this problem
Is it a firmware problem or Is it a bug in nokia handsets or it's a international standard formatbecause if it's the 3rd case then make a fix for India because here people likes to have first name last name format.
NOKIA N79 V32.001.218.2
Product code:-0573960 Rm-348
If you like my post then Plz click on Green Star on left side to add Kudos
Also, if you find my this post suitable to answer then plz click on "Add to Solution" tab on right

Hey,
Tools > Options > Contacts > Show and sort contacts as :
First name last name
Last name First name
Have u checkd abv option in NOS 2.1.1.1?
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Re: Nokia ovi suite update N8-00 software problem

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