Re: Phone call from someone purporting to represen...

I have received a phone call from somebody purporting to be from BT Technical Services who understood we were having trouble with our computer and asking details about it e.g. IP address. I asked if I could ring them back and after giving me 0668 (which I repeated, as  a foreign sounding voice) they then rang off. The number displayed on the phone was 020909100 but when I tried to ring it back came up as not recognised.
Being responsible I thought my duty to report to BT but have been unable to get in touch via 0800 800 150 as going through the options, as a TalkTalk line rental customer the recorded advice was to contact the provider!

you need to contact your service provider and isp this is a BT retail customer help forum these posts do not go to BT
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