Re-post:HP Pavilion dv6-6120ee laoptop ac adapter stopped working

I have HP Pavilion dv6-6120ee laptop ..
ac adapter suddenly stopped working and make electricity of the flat cutting off and when I tried it again it's not working
after few days I noticed that "HP Laptop Power Cord Safety Recall and Replacement" I make an order and yes the problem
was found because of the ls-15 cable that provided .. so as it is appeared its manufacturing mistake and I got hurt cuz of
this mistake .. I don't know what is damaged now the ac adapter or the ls-15 cable but anyway if the ac adapter is
damaged what will i do with the replacement cable I think it will be useless ... so as we see it was manufacturing mistake
and not the user mistake please provide me a fair answer !

Hi @8qth3n
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I worked on behalf of HP.

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HP Pavilion dv6 All 4 USB ports stopped working

Hello,
I recently bought a Pavilion dv6-6c11sa laptop. Windows 7 Home Premium 64-bit
Everything was working fine for about a week, and then yesterday all of the USB ports stopped working. I have 4 USB ports in total, two 2.0 and two 3.0. No matter what peripheral device I plug in, mouse or flash drive etc, they're not recognized by the laptop. The lights don't even light up on the devices, regardless of the port. I've tried uninstalling and reinstalling the drivers in device manager, taking out the battery and rebooting, installing the chipset drivers (AMD), nothing works. No programs had been installed 3 days prior to the occurence, although I had rebooted several times in that time frame. I simply booted up the laptop yesterday, and nothing worked.
Could anyone offer a solution or suggestion, please?

Hello,
I recently bought a Pavilion dv6-6c11sa laptop. Windows 7 Home Premium 64-bit
Everything was working fine for about a week, and then yesterday all of the USB ports stopped working. I have 4 USB ports in total, two 2.0 and two 3.0. No matter what peripheral device I plug in, mouse or flash drive etc, they're not recognized by the laptop. The lights don't even light up on the devices, regardless of the port. I've tried uninstalling and reinstalling the drivers in device manager, taking out the battery and rebooting, installing the chipset drivers (AMD), nothing works. No programs had been installed 3 days prior to the occurence, although I had rebooted several times in that time frame. I simply booted up the laptop yesterday, and nothing worked.

Pavilion dv6 3225dx sd card reader stopped working

The built in SD card reader on my pavilion dv6 3225dx has stopped working. I'm running Windows 7 and never had a problem but now nothing happens when the sd card is inserted Please help.

Hi,
Have you tried to use other card(s) ? Something like the following one may help:
http://au.cellphoneshop.net/cousbcarefor.html?gclid=CPfr0rePwrcCFYxgpQodQU8AZQ
Regards.
BH
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Scroll bar on my hp pavilion dv6 laptop touch pad has stopped working in Firefox but works in all other software packages, eg Outlook, Chrome, IE9, iTunes, etc?,

This problem started in the last 24 hours.
I've tried completely shutting down my laptop and restarting, but the problem remains.

Hi AM_Kidd.
Thanks for your reply.
I have done a complete uninstall and re install of iTunes and all related apple programs from my laptop through control panel, add remove programs and also by going through program files and deleting all tracers of any left over folders remove programs may have missed.
My apologies for forgetting to add this in my original post.
Thanks again

Hp pavilion dv6-3151sf built-in speaker not working

Need help on hp pavilion dv6-3151sf built in speakers not working but can hear sound using the headphone. Is there a service manual on how to replace or check the speakers?

Hi there @JINGDOMS
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
In answer to your question about the service manual, there sure is, and I am happy to help you with this.
You can find it on the support page for your model, or just use this link: HP Pavilion dv6 Entertainment PC - Maintenance and Service Guide.
Within the service guide you will find the replacement instructions for the individual assemblies, and also the part numbers. I would start with just checking the connection to make sure it is good, and if there is still no sound from the speakers, you can also try this page as well, before replacing the part.
No Sound from the Speakers (Windows 7)
If you determine that is a faulty speaker and you want to get replacement parts, take a took at this page:
HP Notebook PCs - Ordering HP Certified Replacement Parts
Let me know if you need any further assistance.
Malygris1
I work on behalf of HP
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Pavilion G7 wireless adapter stopped working and now will no longer boot.

I bought a Pavilion G7 about 7 months ago.
After a couple of months, the wireless adapter stopped working, it just disappeared from the Device Manager (Win7 Home).
I reset the computer to factory settings and it fixed that problem.
One month after this, the wireless adapter problem returned, I tried to use system recovery to restore it to a previous point, no luck.
I closed the laptop after this, didn't turn it off.
Opened it up and decided to watch a video I had on there, I had to pause the video halfway through (used Windows media player). Came back to continue watching and the screen was black. No lightbar activity, just blackness.
I pressed a few buttons, nothing.
Decided to do a hard reset (hold the power button for 8 seconds) then I left it and turned it on again, the blank screen returned, no signs of life, no boot, no HDD activity, nothing. The caps lock button was on, the wireless light (of course) was orange.
What on Earth has gone wrong? What can I do to fix this?
Thanks.

Hi
You have a couple of options as I see it please find the web link given below might help you fix the issue.
Solve Setup and Internet Connection Issues on a Wireless Network with Windows 7
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
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Manjunath
Let us know how it goes!
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HP Pavilion dv6-3043ee Realtek Network Adapter not found in Device Manager

Hi I own an HP Pavilion dv6-3043ee, 64bit and running Windows 7. And somehow the network adapter for the LAN got uninstalled for some reason. Now after posting something on the site I finally downloaded the driver for my laptop.
Now another problem, after or at the end of the installation process a pop up message was shown:
"The Realtek Network Controller was not found,
If Deep Sleep Mode is enabled Please Plug the Cable."
Now I checked Device Manager to see if the Realtek Network Adapter was there but it wasn't. All I can see are:
-Atheros AR9285 802.11b/g/n Wifi Adapter
-Bluetooth Device (Personal Area Network)
-Bluetooth Device (RFCOMM Protocl TDI)
-TAP-Windows Adapter V9
Someone please help. Thank you.

If device is identified but there is no driver for it, it will be appeared as unknown device in Device Manager with question mark icon (?), are you seeing such thing in device manager?
If not, you should refer to your PC manufacturer's website and download.
Make sure report this issue using Feedback App.

HP Pavilion dv6-1350sl - USB ports does't work!!

hello,
I have an HP Pavilion dv6-1350sl (bought in Italy, with Windows 7 Home Premium).
Today I formatted my laptop and installed Win 7 Ultimate, however, the USB ports are not working anymore.
I used the drivers contained on HP's own site, but I still have the problem (HP drives Italian).
In Control Panel - System - Device, the USB port is with a yellow exclamation mark (but is energized, tested it with my cell phone).
What can I do? Will I have to reinstall Win 7 Home Premium?
I need help! tnks!!!

We do not know what drivers you tried to install. Is the Win7 Ultimate a legitimate copy? I would try uninstalling the usb hub as a device and reboot to see if you can get the driver to reload properly. Your laptop does not have usb 3.0 so actually Windows 7 ought to have a good driver built in. It is also important to have the Intel chipset driver installed:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-79070-1&cc=us&dlc=en&lc=en&...
If the usb ports were working before the format, then it is very, very unlikely the hardware has failed and it is almost certainly some problem with the OS install.

HP pavilion dv6-6c01ej On-Screen Display not working

Hi, I have an HP pavilion dv6-6c01ej and I want to use the on-screen display, to see for example when the volume when I turn it up or down (also for brightness change and so..).
I looked in the Programs and Features in Control Panel and saw I have the last version of the driver (version 1.3.5).
I couldn't find the actual prgoram in the Start menu (I don't even know if it exists).
I wanted to download it again so I can try uninstall and install, but the file could not be found, using this link:
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55152.exe
From here:
http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv6-6c00-entertainment-notebook-pc-serie...
I don't know if it's the same driver for all the pavilion dv6 pc's.
Also, I tried downloding the HP MediaSmart for that, but the download failed for some unknown reason.
So, How can I turn this feature on?
This question was solved.
View Solution.

Hi:
See if this version works...
http://h20566.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_101310_2

HP Pavilion dv6 Notebook PC Battery Adapter Message

I have an HP Pavilion dv6 Notebook (product # A5F76AV) and recently every time I plug it in with the adapter that was provided with it, a message in a box appears on the bottom right hand corner of my screen saying that I need a higher power adapter, and this causes me to randomly drop in FPS when I play a video game. How do I solve this? Thanks.
This question was solved.
View Solution.

Hey iilykerice,
I see that you're still having an issue with the error message prompting you to get a higher power adapter.
Here is a couple of workarounds -
NON-OPTIMAL WORKAROUND I discovered that if you simply remove the battery while using the computer in AC mode. The messages stop. Apparently they appear whenever the computer switches between AC and battery power. It works vice-versa as well, when running on battery power only.
ANOTHER WORKAROUND As I was going through all of this, I discovered that changing the power configuration from "Power Saver" to "HP Recommended (Recommended)" the messages stopped. I did this however while the battery was removed, and it is possible that the battery should be out when you do this.
ALSO, The OEM adapter by the way is 65 watts -- people on other forums suggested that anything under 60 watts should be replaced no matter what. We had it plugged into a very old surge protector, which conceivably could have been robbing power. So we now have it directly in the wall. (Did this after stopping messages with the different power config, so I don't know if it would have worked -- but try it anyway).
Here is the document i got this from for you too take a look at- http://goo.gl/ynP1V
Also, If you're still in warranty please contact HP at 18004746836
It very well could be the ac adapter.

HP Pavilion DV7 1240us Express Card Slot Stopped Working

My express card slot stopped working.
The tech I was working with for the HP tuner card seems to think it is a driver or hardware issue.
Please see the email string below.
I tried all I know to get the slot to work, but I do not know which driver for it.
Please help me.
Thanks in advance.
Below are the emails.
Thanks, the problem is I do not know which driver it is.
I looked through the entire device manager tree, and do not know which driver controls the express slot, can you send me in the right direction?
I have an HP Pavilion DV& 1240us laptop.
Any direction would be greatly appreciated.
----- Original Message -----
[Personal Information Removed]
Sent: Monday, September 24, 2012 5:14 PM
Subject: RE: Ticket: [Personal Information Removed] Product: HVR-1500 (77xxx) OS: vista64 Ap p: wintv6 Country: usa
Without inserting another device into the slot the only thing I can think of is checking device manager for the drivers for that express slot and see if they are installed or reinstall the drivers.
If the device works on another laptop but continues to have problems on the first one then there must be something going on with the express slot on the first laptop.
Regards,
Jorge
[Personal Information Removed]
Please include previous correspondence when replying.
From: J[Personal Information Removed]
Sent: Friday, September 21, 2012 5:44 PM
To: [Personal Information Removed]
Subject: Re: [Personal Information Removed] Product: HVR-1500 (77xxx) OS: vista64 Ap p: wintv6 Country: usa
No I do not, have you had this type of issue before?
Could it be missing or corrupt drivers?
Is there a way to test the slot without a device, checking drivers etc..
----- Original Message -----
[Personal Information Removed]
Sent: Friday, September 21, 2012 4:41 PM
Subject: RE: [Personal Information Removed] Product: HVR-1500 (77xxx) OS: vista64 Ap p: wintv6 Country: usa
Do you have another express card device that you can plug into the laptop in question and see if something malfunctioned on the slot possibly?
Regards,
Jorge [Personal Information Removed]
Please include previous correspondence when replying.
From: JrSonic [Personal Information Removed]
Sent: Friday, September 21, 2012 11:43 AM
To: [Personal Information Removed]
Cc: z1r1200cc
Subject: Re: [Personal Information Removed] Product: HVR-1500 (77xxx) OS: vista64 Ap p: wintv6 Country: usa
Yes it is connected directly, it does not even get recognized by device manager.
No default beep when plugging and unplugging.
IT USED TO WORK NO PROBLEM.
It will work in another laptop.
I am a tech by trade, so if I have to edit the registry, etc.. let me know.
Right now I am baffled, what can I do.
From: [Personal Information Removed]
Sent: Friday, September 21, 2012 10:01 AM
To: [Personal Information Removed]
Subject: RE: [Personal Information Removed] Product: HVR-1500 (77xxx) OS: vista64 Ap p: wintv6 Country: usa
Hello,
Are you making sure to connect the 1500 directly into the express slot in the laptop and into a usb converter?
When it is plugged in does anything appear in device manager with a yellow mark next to it? Is it being listed under sound, video, game controllers at all?
Regards,
Jorge [Personal Information Removed]
Please include previous correspondence when replying.
From: Joe [Personal Information Removed]
Sent: Wednesday, September 19, 2012 7:18 PM
To: Danger1
Subject: [Personal Information Removed] Product: HVR-1500 (77xxx) OS: vista64 App: wintv6 Country: usa [senderbase]
Name: Joe
Email: [Personal Information Removed]
Product: HVR-1500 (77xxx)
Application: wintv6
OS: vista64
Country: usa
Problem description: My tuner stopped working,I used HWclear to no avail.
The tuner works in another laptop, so it is not the hardware.
Will not make the customary sound when plugged and unplugged.
I am very PC savy and tried all I know, driver reinstall etc..
Please help.
Thanks

Hey there,
Can you explain more on this issue? I see by the emails the Express card slot is not functioning. What you are using in the card slot? Is the the HP TV Tuner card? If so, do you have another express card handy so you could test to see if it was the card or the slot? If your missing the driver you will need to use the HP Recovery CD to reinstall the TV Tuner driver.
-Sean
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Dv6-1240us quick launch buttons stopped working

Hi,
I have dv6-1240us notebook pc. After installing some of the updates quick lauch buttons stopped working on my notebook. Nothing happens when I touch the volume control/mute button.
Does anyone has idea how to resolve this problem.
Thanks in advance.
Nandkishor

Same thing with my dv6, just the audio button.. wireless is ok. chatted with HP they said hard-reset it, update the driver, update bios. nothing worked.

Some of my hp pavilion dv6 3140us keyboard bottons does not work

hi
after i inestaled a new windows some of my keys stop working like the hp support key the volume keys animation, what can i do????????????? please help

maybe you installed a non genuine windows. Try rebooting your machine

I can't power up my pavilion dv6-3210. It has been working for over a year.

I can't get any power signal. No lights when plugged in. I tried to remove the battery and still no luck. Just dead. It was working last night fine but a few days ago had the same problem and removing the battery then powering up worked. Now nothing.
It is out of warranty so I need to know if HP does repair.Couldn't find anything on their site.

It's back working. I'm thinking that maybe because it was plugged in while sitting on the carpet it might have engaged the heat sensor. Anyway I tried it again after a few hours without plugging it in and it fired up.

Hi! i need help... my hp pavilion dv3500 notebook pc sound suddenly stopped working...

i checked the driver and it said that its working properly... sound is also not on mute...
hope you could help me solve this... P/n NK898PA#UUF, windows vista 32-bit...
thanks and hope to hear from you guys soon...

HI Nishanth1994,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion 15-e017tx Notebook and getting errors on startup with wireless and sound. Try performing a hard reset. When performing a hard reset please note remove any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices. If that does not help try to turn on the computer you start to press F11 repeatedly till the menu opens. You can do a system restore. This helps restore your computer back to when things were working correctly.
Here is your driver page if you need it.
Hope this is helpful.
Thanks.
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Re-post:HP Pavilion dv6-6120ee laoptop ac adapter stopped working

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