Re: Presario CQ57 Keyboard problems

PIease heIp me in this matter
I have done this what you advised - instaIIing, Ianguage and asIo I repIaced the keyboard for the new one, yesterday
SupprisingIy stiII one row of the Presario CQ57 keyboard is cut off, these are 9, o, L, ..
PIease advise me, I study and this compIeteIy stops my work for a month now

Mrstenter
thank you for your quick response
I am feeIing a Iiite bit weird because I have uninstaIIed all that is listed in keyboards. Then restarted my Notebook. I did it before posting my request for heIp here. I asIo did the keyboard Ianguage option and finaIIy changed the keyboard for new one
The Microsoft hotfix articIe describes different probem than mine, in my case: 9, o, L, . do not work at aII
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article, which is
some function keys and keyboard shortcuts do not work correctly.
Every time that you press a function key or keyboard shortcut, the corresponding function is triggered two times.

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Presario CQ57 Partition Problem

I believe my compaq presario cq57 got a virus online. The system wouldn't boot when restarted. Using FDisk I looked over the partition tables and noticed a few of them were overlapping in unusual ways. I was hoping that someone could do a fdisk on their system (Compaq CQ57 w/ Windows 7) and tell me what the start and end of each partition is, it's type and if it has a boot flag on it. This information should allow me to clear my tables info and put in the correct data. So far recovery options have not worked because that partition won't boot either. I have used boot disks trying to recover the table with no luck. Anyone's help would be greatly appreciated. Thanks.

The data is still on my hard drive and I haven't done any destructive partition work yet. From what I remember the table saying it was 0-25 for the first partition (unknown type), 25-Unknown (NTFS) and last was Unknown start, end and type. Not sure which of these had the boot flag either. Please help so I can get this brick working again.
Does anyone from HP even know what FDISK is? This isn't that hard of a request. Anyone from HP or anyone with a CQ57 wanna help a brother out?

Compaq Presario CQ57 Laptop System Bios recovery problem

A customer of mine has a Compaq Presario CQ57 that has developed a BIOS problem.
I am unsure if it had had a BIOS update through HP Support Assistant or if it just decided to start for no reason but it now intermittently decides to recover the System BIOS at start up.
It is all very random. It may not do it for a while - working fine every time it is switched on - but then just decides to go into this recovery. Sometimes the recovery sorts it first time, sometimes it has to go through the recovery mode several times before it sorts it out. Once sorted, Windows and the laptop work fine.
I have tried to remedy it by installing BIOS updates. There are 4 available on the HP website. I have installed all four at various points - sometimes they install, sometimes they fail. Sometimes the recovery mode kicks in straight after - usually after a fail which makes sense. Other times it will work OK for many start ups and then just go back to it's old tricks.
Any suggestions would be very helpful.
Thanks in advance.

Hello rmaiden,
Welcome to the HP Forums!
I understand your Compaq Presario CQ57-212NR gives you an error after running the system recovery.
Can you tell me if this error loads within Windows or if it prevents you from starting up.
I would suggest you acquire an ISO image of Windows 7 and burn it to a DVD. Use this to install Windows and then run the recovery after. This should remedy the problem.
Let me know if this works for you!
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The Great Deku Tree
I work on behalf of HP.

Re: rollover keyboard problem with a Presario C769US

This Presario C769US OS Win7 Home 32 bit works just fine except for 1 game that I play a lot away from home. Like if I have a few hours to kill before a meeting starts. This older games are simple to play using just the keyboard. So I don't have to lug around cd/dvd's, joysticks and manuals.
1 game Bio Menace requires certain keyboard cmd's to be entered during game play in order to turn the cheat menu on. 1st C+A+T then C+O+D > a box opens up and type in 91827 then hit enter. (Here is were the Rollover cmd error starts) I next press and hold J+I+M wait a 1/2 second then press space bar. Then let up all 4 keys at the same time. If timming is correct The cheat menu pops up. I checked the keyboard with a keyboard testing prog. When I press J+I+M everything works fine. But holding J+I+M down and pressing space bar, The space bar just doesn't get seen as been pushed. This is the 2nd laptop that I got. The 1st one an Acer one laptop had the same kind of keyboard problem. Now my primary home computer is a Gateway laptop model MD2614U OS win7 32 bit and that big old Toshiba M60 laptop (before the screen croaked) is the one I carryed in my backpack. Now the Gateway laptop and the Toshiba laptop both could handle the J+I+M then space bar cmd with no problems. Is there any way to fix this rollover problem in the Presario laptop?
Steve

Hello @reble1,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how the keyboard keys on your notebook computer are not working, and I would be happy to assist you in this matter!
To return the functionality to your notebook's keyboard, I recommend following this document on Notebook Keyboard Troubleshooting (Windows 7). This should help configure the keys on your keyboard for proper use.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
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I would like to increase the ram to the maximum that my compaq presario cq57-450ea notebook will all

I would like to increase the RAM to the maximum that my Compaq Presario CQ57-450EA Notebook will allow, it currently only has 2.00GB.
I would be most grateful if you could provide me with the information, including any product code so that I may order the correct item which is compatible with my machine.
Regards Rod
This question was solved.
View Solution.

Hi
Please find the link given below might help you.
Compaq Presario CQ57-400 Notebook PC series - Specifications
Let us know how it goes!
"I work for HP."
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Regards
Manjunath

Compaq presario cq57-300tu

i need urgently compaq presario cq57-300tu bios. i was search in hp website. but i didnot match correct bios.. plz send the bios anybody

Here is the link to the latest BIOS update for your model:
http://ftp.hp.com/pub/softpaq/sp60501-61000/sp60723.exe
Dated 2013-03-01
Version:F.38
Size: 8.24M
Please ensure you close all the applications before running the BIOS update. Do not interrupt the BIOS update process. It mat take longer times than anticipated sometimes.
I am an HP employee.
Regards,
Vidya
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Add memory to presario CQ57-489wm

I bought a Presario CQ57-489WM and want to add memory myself. How do I get to the memory cards under the keyboard?
I intend on doing it myself and have done it many times. If I can't I'll just return the notebook and get an Toshiba instead..
This question was solved.
View Solution.

In general, there are about 6 screws under the battery that have to be removed. Those screws usually keep the bezel along the top of the keyboard attached. There may be more or less than 6. Sometimes there are screws to each side of the battery going all the way through the case to that bezel as well but not always. There is also a screw that is in the middle of many laptops in the middle with an image of a keyboard embossed on the plastic that holds the keyboard down (some models do not have this and some do). The top bezel along the top of the keyboard should pry off with gentile persuasion. Be careful not to yank it off because plastic ribbon cables can be connected to it so go slow. This should reveal 3 or 4 screws across the top of the keyboard. When you remove those screws, you should be able to tilt the keyboard away so you can get to the memory. The keyboard also has a plastic ribbon cable connected to the mother board so be gentle. These are general instructions for removing a keyboard. I do not have nor have I ever removed that particular keyboard. Good luck!
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Black screen presario CQ57

When I turn my Presario CQ57 laptop on the screen remains black. The power is emitting blue light and the F12 is emitting orange but the caps lock button will flash blue two times, pause, then repeat the cycle. I have tried to hard reset the laptop several times yet I can not figure out the problem. I have searched everywhere on this site but can't seem to find an answer anywhere, please help.

Hi,
Two time blink on the caps locks issue is related to BIOS corruption. Check the below link for more information
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01732674&tmp_task=solveCategory&cc=us&dlc=en&lc...
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Comapable internal bluray burner for compaq presario cq57-480sa?

Im buying a Compaq Presario CQ57-480SA, and I'm looking to replace the curent DVD writer with a Bluray Writer, but not sure which drives are compatable...can anyone help?

I do allot of Blu-ray burning and I highly recommend an external Blu-ray Burner, the internal laptop burners are not very good.
http://www.amazon.com/External-Blu-Ray-Burner-BW-12D1S-U-BLK/dp/B0051UY168
See this post from Lightning UK as well. Lots of errors and problems with internal laptop burners.
http://forum.imgburn.com/index.php?showtopic=8000
Have a look at number 4 in the link from above.
I use Imgburn for all my Blu-ray burning, I use an older LG external burner that is no longer available. In the beginning it would not burn dual layer Blu-rays so I had to cross flash it with firmware update from a newer model.
If you want to use an internal burner, stay away from Sony and e-bay, buy the newest one you can find.
Pioneer would probably be a good bet.
What ever you buy go to their web site and make sure there are new and recent firmware updates for their given player.

What hard drive does a Presario CQ57 notebook PC use?

What hard drive does a Presario CQ57 notebook PC use?

Hi,
Have you tried to look it under Device Manager ?
Click Start > Control Panel > Device Manager > Disk drives
Regards.
BH
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Caps Lock Key Stuck on Compaq Presario CQ57

Hey,
Today when i powered my Compaq Presario CQ57 up the CAPS LOCK key could not be turned off. The CAPS LOCK indicator light remains on. The computer boots and performs normally with the exception of this one big issue.
Any advice or assIstance would be much appreciated! Thanks in advance!

Welcome to Discussions Maria - the only thing I can think of is to turn the keyboard upside down and rap it on the table. This might unstick the key... maybe....
Let us know if it does,

Migrated User Account Keyboard Problem AFTER Login

I have a brand-new MacBookPro (with multi-touch trackpad) that came with Leopard preinstalled. When I first started up the new computer, I set up a new administrator user account first. Then I used Migration Assistant to migrate my primary user account from my PowerBook G4, which is running the latest version of Tiger. I can log into my old user account with the same password I have always used, and everything looks fine--my old desktop is there, my Mail, iCal and iTunes settings all look great, etc.--but I can't use the keyboard. I can use the mouse to click on menus; the keys for the volume and backlight controls work, and some of the keys on the right side of the keyboard work (which seems particularly weird), but I can't do anything else with the keyboard. When I log out of the account and try to go back to the new admin account, the keyboard no longer works at all until I reboot. If I go directly into the new admin account, the keyboard is fine; it only starts locking up AFTER I log into my old user account. I have not had any keyboard problems with any other user accounts that I have created from scratch on the MacBookPro, nor have I had problems with the other user accounts I migrated from the PowerBook. After consulting with an Apple rep on the phone, I have tried the following things:
1. deleting my migrated keychain file on the problem user account and letting it make a new login keychain;
2. deleting the original default keychain on the PowerBook and re-running the Migration Assistant;
3. deleting the problem user on the MacBookPro using the option of creating a disk image, and then creating an empty file in the Users folder with the same name as the problem user account and then dragging the files from the disk image into the folder, and then creating a new version of the user account with the same name, password, etc.;
4. running Disk Utility to fix permissions (multiple times);
5. I have completely erased and reinstalled the system on the MacBookPro using the install DVDs twice. The first time, I ran Migration Assistant immediately after the "Welcome," and the second time I set up a new administrator account first and then ran Migration Assistant.
6. I have also tried the steps outlined in this article: http://docs.info.apple.com/article.html?artnum=306840.
7. I have tried moving my user files over by hand but then I have a ton of permission problems and I was having trouble getting my Mail settings/mailboxes to move over properly. I've spent hours and hours on this.
I have NEVER had so much trouble upgrading to a new computer or a new OS in all the years I've owned Macs! What am I missing???

Well...I'm not sure which of the following fixed my problem, but once I realized it was something to do with the numeric keypad keys, I went into both the Keyboard & Mouse preferences and the Universal Access preferences and I made sure that I set everything back to the default settings. I suspect that going to Keyboard&Mouse-->Keyboard Shortcuts and clicking on "Restore Defaults" is what did the trick. So far, so good. I hope this helps somebody else; I couldn't find anything else anywhere about this somewhat quirky problem.

Keyboard problems out of the box with iPhone 3g

My iPhone 3g is showing strange keyboard behavior, typically starts when launching the SMS app.
The "P" and Backspace keys, the keys on the rightmost part of the touch area, are non-responsive. The issue will correct itself after 15 mins or so, but it's become very annoying.
I've made sure I'm not touching any other part of the screen as a possible cause. Showed it to and had three other iPhone users see what I see and they all agree it seems like a bug, just to confirm it's not me.
Took it to the Apple Store and of course the iPhone behaves when showing it to the Genius.
Anyone else experienced keyboard problems with 2.0 firmware?

Well, I took my 16GB iPhone 3g (white) back to the Apple Store today and the Genius looked it over -- said that's the first keyboard problem he's seen come in and mentioned that it was strange the "dead zone" on the touch screen was vertical since, according to him, most "dead zones" tend to be horizontal areas. He said the touch screen matrix is laid out in three horizontal bands on the screens.
Bottom line: he gave me a new working iPhone 3g.
He did mention that all returned iPhone 3g's are being sent directly back to the iPhone 3g engineering team for full "autopsies", not just sent back to factory for refurb. He said they want to fully diagnose and understand what defects are out there so as to solve the root cause moving forward.

HELP! Keyboard problems

HELP!
I have tried all sorts of things, like:
- removed syst prefs to desktop then restarted
- un-done, re-done, re-booted various options in International and Keyboard & Mouse
- run disk utility, both from startup CD AND in target disk mode
- ran permission smasher
- swapped out different keyboards and/or mice
...but these are my keyboard problem symptoms:
- numeric keypad not working
- the shift key (for caps & shift characters) not working&
- commands (i.e., "Select All") not working
...the keyboard does not work in any native Mac appl (e.g., Mail, Safari, TextEdit).
The only time my keyboard will work correctly is when I create a test new user and log-in. So it's just for me as user.
Also, oddly enough, keyboard prefs do not show up anywhere.
Anyplace where I should see something, such as
Library>preferences - there should be a file com.apple.keyboardtype.plist --- there is no file in any of the folders anywhere.
All of a sudden the keyboard stopped working, but the mouse attached to it still works. I have no clue what to do to fix it and my AppleCare has ran out.
Other things I have noticed and tried:
- running tech tool
- repairing permissions
- switching usb ports for the keyboard from the back of the display
- removing the mouse from the back of the keyboard
- unplugging everything but the keyboard and mouse
...any ideas???

Hi, DR -
The numeric keypad not working sounds like MouseKeys became enabled in the Universal Access part of System Preferences.
The Shift key and Command keys not working sounds like Sticky Keys became enabled in the Universal Access part of System Preferences.
Check the Universal Access control pane in System Preferences - if those features are checkmarked, try unchecking them.

Can I put a SATA 3 Solid State Drive in my Compaq Presario CQ57-447SI?

I would like to upgrade my Compaq Presario CQ57-447SI and replace the hard drive with a solid state drive. I'm considering the OCZ-Vertex-4 2.5 inch SATA 3 Solid State Drive (128GB) but I'm not sure if this will be compatible with my notebook?

Hi:
If a SATA II drive is a lot less, then probably yes.
Notebook specs are very sketchy.
The chipset may be capable of SATA III transfer speeds, but HP may not have SATA III controllers on the motherboard.
http://www.intel.com/content/www/us/en/chipsets/value-chipsets/mobile-chipset-hm65.html
As you can see from the specs at the link above, the chipset has 2 SATA III ports and 6 SATA II ports.
You would think that HP would hook up the primary SATA AHCI controller to one of the 2 SATA III ports, but that may not be the case.
That is the best I can do for you since I don't have your notebook and cannot confirm the speed the drive runs at.
So, if there is not much of a difference in price, I would take a gamble on the SATA III SSD.
Paul

Re: Presario CQ57 Keyboard problems

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