Re: Qosmio X870 and Win8 - Impossible to connect iPhone 4S or to upgrade iTune
On my Qosmio X870 13Q with windows 8, i can't connect my iPhone 4s or upgrade iTune.
The analysis gives me this result : existing problem with driver of USB-IF x HCI Host Controller ( in french: il existe un problme au niveau du pilote de USB-IF x HCI Host Controller).
Somebody can help me?
The notebook Qosmio X870-13Q supports 4 USB 3.0
2 USB ports supports sleep and charge, and two other USB 3.0 doesnt.
I read somewhere that sometimes iPhone devices have problems with the new USB 3.0 standard
Check this page and maybe it will fix your issue too
+Windows 8 and Intel USB 3.0 Host Controllers+
http://plugable.com/2012/12/01/windows-8-and-intel-usb-3-0-host-controllers
Similar Messages
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I had iphone 4 and now i have an iphone 4s. I had itunes on this pc and it worked fine with the 4. Now i keep getting error message 7 that it didn't install correctly. Help!!!!
I need my itunes now.Hello labnutt,
After reviewing your post, I have located an article that can help with errors in iTunes for Windows. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iTunes for Windows: "Error 7" message when opening iTunes - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
I can't connect iPhone 4 (iOS 5) to iTunes 12. I receive an error message that says "An unknown error occurred (0xE8000003)."
Hi habeebhs,
Thank you for using Apple Support Communities.
To troubleshoot getting the error code "0xE8000003" when you connect your iPhone to iTunes on your Windows PC, please follow the steps in the support article linked to below.
iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support
Cheers,
Alex H. -
My sister and I have/had an iPhone this week she upgraded and went to an android. Now she cannot receive my text. I have put her phone number as a mobile device. Deleted previous iMessages and started a new thread she still cannot receive my text. Please tell me how this can be resolved
the fastest way is to call applecare and they can remove her number from iMessage/facetime.
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Lost connection to personal hotspot after upgrading iTunes
Hi Ladies and Gentlemen ,
Used to enjoy connecting my Mac Pro (Mac OS X 10.6.8) to personal hotspot through USB port (since I don't have WiFi card installed.
Was fantastic.
Received a message to upgrade iTunes ... I did ... and the joy has gone (Grrrr) .... Lost the USB connection to Personal Hotspot.
Now I have upgraded iTunes + iO7 ... still have the same problem ... iPhone 4S doesn't appear on the network via USB.
Help
Best regards." ... other things will show up with that name ..."
Well, the one thing I can think of is that your iPhone will show up with "that name" on iTunes' summary tab when you sync it. Also, if you receive any warning messages from iTunes on your computer, the messages will have that name. -
BS of Death when connection iphone 3g on Vista32 with Itunes 8
I installed ITunes 8 - I was able to connect my 4g ipod ok but when I pluged in the Iphone 3g as it was installing the drivers I got a BSOD I removed IT8 and reinstalled and same problem. Contrary to popular beleif a BSOD is very rare. This is my first on this machine in 10 months of ownership - it was rare on XP as well!
This is really terrible. I too am getting the BSOD when connecting my iPhone (I have a 1st gen model). Apparently, it's affecting everyone upgrading to iTunes 8.0.0.35 on Windows Vista. Connecting the phone with or without iTunes running causes a BSOD. A message pops up and says it's the "usbaapl.sys" file or sometime. Now I'm really stuck as I can't even sync/restore/upgrade my iPhone.
I'd try to revert to iTunes 7.7.0.43 but I'm just too tired right now (it's after 10:30pm and I've been working on this problem since 5pm).
Holly cow. First no apps/music, with some ASOD (Apple-Logo Screen of Death) thrown in. Now this. Ugh! I'm going to sleep... -
My husband and I both have i phone 4 on the same itune acct but his phone is saying its a new device and will not let him buy anything off of our acct without answering security questions. these questions are not the ones we set up the acct with. my iphone device is not having this problem. Help!
I don't know if I'm asking this all in a way that can be understood? Thanks ED3K, however that part I do understand (in the link you provided!)
What I need to know is "how" I can separate or rather create another Apple ID for my son-who is currently using "my Apple ID?" If there is a way to let him keep "all" his info on his phone (eg-contacts, music, app's, etc.) without doing a "reset?') Somehow I need to go into his phone's setting-create a new Apple ID and possibly a new password so he can still use our combined iCloud & Itunes account?
Also then letting me take back my Apple ID & password, but again allowing us (my son and I) to use the same iCloud & Itunes account? Does that make more sense??? I'm sincerely trying to get this cleared up once and for all----just need guidance from someone who has a true understanding of the whole Apple iCloud/Itunes system!
Thanks again for "anyone" that can help me!!! -
I just got an iPhone 4 and have been downloading apps from the iTunes store when I encountered difficulty with two specific apps. Each time I try to download dictionary and star walk I get a message saying they are over 50MB and I need to be connected to iTunes to download, which I've tried to no avail. I also thought that when I sign into iTunes on my PC that it would automatically show that my iPhone device is connected (just like it does with my iPod) but it doesn't show the phone icon. I am not sure iTunes is recognizing my phone. Any help you can offer is greatly appreciated.
Can you connect to a wifi source on the device? Enable wifi in settings on the device itself. If you don't have wifi at home, there may be a local hotspot you can use for this.
The reason this happens is carriers don't want people downloading huge files that would slow their network as well as eat up your data plan. -
Hi,
I am not able to connect my iPhone 4s to my Macbook Air. There is constant audio alert and the iTunes error message says" ITunes could not connect to this phone. The device is no longer connected. I have been connecting with our any problem to my Windows Laptop (Win7) but get this error message on the recently purchased MacBook Air.
Request a solution. Best wishes,
AshokceeLaunch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Downloading iOS 7.0.1 when i start intall i lost connection with iphone and iTunes at my windows 7,64bit. now my iTunes dont find my phone and my windows divice manager show Apple Mobile Device (recovery mood) . how can i start my iphone?
Hello saimunkhan
Start with trying to put in your iPhone into recovery mode and then plug it in to iTunes and then follow the steps to restore it. If in recovery mode and still not getting anywhere, check with the article that you came from to troubleshoot it further.
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
-Norm G. -
Connecting iPhone to Mac auto opens iTunes?
I have an iPhone 3GS running under OS 3.0.1. I have iTunes 9.0. my question is:
Assume iTunes is not open. When I connect my iPhone via USB2 to the Mac, shouldn't iTunes, when the iPhone is plugged in, open automatically?
Previously iTunes opened when I plugged in the iPhone.
Thanks,
TomI just had a situation where it failed to launch iTunes, iPhoto etc. when I plugged in. The battery would not charge, either. However the battery charged fine from the little power brick.
Well, I tried entering DFU mode to do a restore. The restoration failed, and it is now officially dead, and I'm off to the Apple Store.
Here's the takeaway: prepare yourself for total phone failure. Notably, grab any key data off yur phone, and don't "try to troubleshoot the phone" in any way until you have a window of time where services you need will be available. In other words, mess with it at 9am Monday morning, not 9pm Friday night.
Message was edited by: Wolf Harper, spelling and clarification -
My phone started to download IoS 7.0.4 with my hotspot on the phone from itunes. I have no internet connectivity and the phone will only display connect to iTunes on the screen. What do I do?
You will need to find a place where you can connect the computer to the internet so you can restore the iPhone - no way around that at this point.
Were you using your iPhone's hotspot as the internet connection for the computer to download and install an update on that very same iPhone that was providing the internet connection? If so, honestly, that was not a smart thing to do at all. In order to apply the downloaded update,the phone had to restart and disconnect - it could not possible install an update without doing that.
Regardless, it is now in recovery mode. The only way to recover it is to restore it with iTunes on your computer and that will require an internet connection. -
When I delete a music playlist on my iPhone 4S, because I can't delete the palylist thru my Windows library, and sync the phone to the library subsequently, iTunes then deletes the same playlist in my Windows library. Are you serious?
Now I don't have the playlist anywhere.
What do I do except ***** to Apple, who make it almost impossible to contact them thru the internet? If you can find the way.I am glad there is someone else as frustrated as I about not only iTunes software but also how to contact Apple with a question.
If either of us can't answer the question, will Apple? Or is that a rhetorical question? This DID NOT HELP ME -
My iPhone said needed to upgrade iTunes and had no service.. Upgraded and still has no service
My iPhone will not work after being upgraded thru iTunes. Will not work at all
Have you tried a power off/on? Or a reset, hold sleep/power button and home button for at least ten seconds, ignoring the red slider?
Have you tried to reconnect to iTunes and do a restore?
Are you using iTunes 10.5.1?
If none of these work, it might be a good idea to visit an Apple Retail genius bar and have it checked out. -
I upgraded my iphone to the newest version. It then would not work with older Macbookpro due to the incompatibility with the older software. My new 13" macbook can communicate with it, but my calendar on my macbook now doesn't transfer to my Iphone all the way. Basically an event I place on my macbbok calendar will not show up on my I phone, but my Iphone will show up on my macbbok. How do I get it back to the old way where both calendars merged and the newest prevailed?
Morning sevagm,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
Take a look at this section.
Importing photos to your computer
Best of luck,
Mario
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