Re: red X when sending email, cannot receive email

Dear Frankie S:
I too have a Toch 9800 and cannot receive emails on my device (no problem getting them on my laptop). (in addition to not being able to send some text messages). However, I can't even get into the Setup - Email Account application to try to resend a service book (whatever that is). I get the following message: "Your device had a problem connecting to the server." I'm thinking this is due to the fact that the "Service Status" screen shows that I'm not even connected to the Blackberry Internet Service, but I don't recall that I manually disconnected it. (I don't use the BB Enterprise Service.) How can I reconnect to the BB Internet Service? is this a phone issue or a service provider issue?
Coincidentally, for some reason, my device stopped automatically connecting to my home wi-fi network when the device reactivates in the morning. I have to connect by choosing it from the list of Saved Wi-fi Networks. Any idea why this is happening?
My mobile network connection to AT&T is fine.
Please help!
Lysanda

you have to verify that the affected user have send as permission present for besadmin account in AD.
Steps:
1. go to active directory users and computers, go to view menu and make sure advanced features options is checked on.
Righ click on the affected account in AD and go to properties.
2. make sure that this account is not a member of admistrators group by clicking on member of tab, if they are follow this work around first
Right-click on system container in AD, and then click, properties , Click Advanced, Click to select the Allow inheritable permissions to propagate to this object and all child objects check box , Click OK, and then click Close
3. after you are done with above step, right click on the affected user in AD and go to options and then go to security tab and click on advanced and in the new window make sure besadmin is listed with send as permission, if not add besadmin with a send as permission.
also make sure to put a check in the box on -allow inheritable permissions to propagate permissions from parent to child........
wait for exch to replicate permisisons for 20 minutes and then try sending email from device
Click on KUDOS to appreciate our efforts and mark the thread RESOLVED if your issue is resolved.

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Re: red X when sending email, cannot receive email

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