Re: Right after Upgrade the Sony Blu ray player BDV 790W stopped working.

Hi,There was no resolution and they asked me to send it for repair and pay for it. Thanks,N790W

Hi Vikram,
Thank you for bringing your concern to Sony’s attention. We understand where you’re coming from however, there are a lot of factors that can affect your unit. A technician from an authorized service center can determined the exact issue as to why your unit stopped working. Please be advised that Sony does provide a warranty for all products to allow for initial failures to be covered at Sony’s expense. Once the warranty expires, it is the customers responsibility to cover repair costs. I have sent you a private message. Kindly check it.
Thanks,
AmyB

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Trying to connect Sony Blu Ray player to MI424WR router wired through in-wall connection, help!

Maybe someone can help me. My house has some pre-wired cat5e plugs in the walls. I have my MI424WR router upstairs and my Sony blu ray player downstairs. I first connected the router and blu ray player to the wall with cat5e cables, no luck. I then tried using a cat5e crossover cable from the router to the wall, no luck. The Sony blu ray player has everything set to auto, but do I need to configure something? Can someone help me figure out what is not working? Thank you.

AEConfidential wrote:
Shouldn't the wiring in the wall act like a hub with the router plugged into one wall jack?
No. cat5 wiring doesn't work that way. Unlike phone wiring where all the wires are connected together, cat5 wiring connects point-to-point between two Ethernet devices. You need a continuous cat5 path from the blu-ray player to the router. The patch panel merely provides a termination point for each cable.
The easiest thing to do to get this working is to take a cat5 patch cord and use it as a jumper from the jack going to the blu-ray player and the jack going to the Actiontec router. That will give you a continuous connection between the two devices.
Longer term, if you want to add devices in other rooms that have a cat5 cable, you will need to add a switch as viafax999 suggested.
http://en.wikipedia.org/wiki/Ethernet_switch
http://www.newegg.com/Store/SubCategory.aspx?SubCategory=30&Tpk=ethernet%20switch&Order=PRICE
You will need to connect the jack going to the Actiontec router as well as the jack going to each room where you want an Ethernet connection to the switch. The number of rooms you want active will determine how many ports you need on the switch.

Tricks to connect my iPod Classic to a Sony Blu-ray player?

I'm trying to get my iPod Classic to play through my Sony Blu ray player. Unfortunatley, I think they're just not compatible. But there's always hope!
You guys are smart if anybody has any ideas let me hear 'em.
Here's a list of what I've tried so far, unsuccessfully; I connect my iPod to the A/V input, but it did not generate the sound that I wanted.
I connected to the Blu ray's usb port this improves the sound but I have no control over what music is played and all of the music folders and files have weird labels on them so I don't know what any of the folders or song files contain.

I had the same problem with Sony BluRay BDP-S3100 and iPod Nano (6th gen.).
I had a nice online "chat session" with Apple, and they said a couple of things.
One was that a USB connection is not the "best" connection for audio files, I thought
that was an interesting factoid. :-) The BluRay player said the "USB device" was
"not supported." It just can't "see" the iPod.
But the Apple chat tech said I should try hooking the iPad directly
to the TV via a headphone jack -- didn't have one -- BUT...my stereo system DOES
have a headphone jack, so he said to get a cable that has two male plugs -- one is
the 3.5mm headphone plug, and the other is the mini (for iPod) plug. Voila! Apple
sells that kind of cable, but I'm sure one could be found at Radio Shack etc.
I hope this helps you! I don't have a cable yet so I can't say if this solves the problem
for me or anyone else, but it's where I'm going to start.

Boosting wifi signal on the Sony Blu-ray Disc/DVD Player BDP-S590

I just bought the Blu-ray player which has a wireless LAN built-in. It is having trouble connecting with Netflix. I don't think the signal is strong enough, since I am in a Loft Condo which has one concrete wall that I think is blocking the signal.
If I get something to boost my wifi signal, is that called a repeater. And will it cut the speed in half?
What might be a good solution for me?
Thank you.

I suppose the simplest solution, but you didn't say if possible, would be to simply move the wifi router closer to the BD player..
If not, then it will simply take whatever signal it receives and rebroadcast it. So say on a scale of 1-10. The repeater is picking up your wifi at a 4, it'll rebroadcast at a maximum speed of 4, but the repeater itself will be broadcasting at a 10.
I'm tired, so if that didn't make any sense, please, other peoples, chime in.
If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

Sony Blu Ray Player connect issue

Just added a Sony BDP S350 Blu Ray player to my network via a WGA54G. It appears I can connect to BD Live sites but not Sony's firmware update server. I can connect to that server when I go wired directly through the DSL modem. I have also tried to connect through the router and a cat line but no luck. I use DHCP and WEP 64 bit. Everything else is default....
Any thoughts?

mle724,
You need to use the same wireless security encryption on the router and adapter (either WPA2 or WEP, but not both). If you make these changes it should work.
EDIT: Looking at the spec for the WGA54G I see that it only supports WEP, therefore the only option would be for you to change the security on the router to WEP.
You also need to use the same passphrase (or keys) for the router and adapter.
Check page 28 (troubleshooting) of your WGA54G manual and under #1 it will show:
Make sure that the SSID is the same as the SSID of the access point.
On the WEP Encryption screen, make sure that all of the WEP settings are the same as the WEP settings of the access point.
http://www.linksys.com/servlet/Satellite?blobcol=urldata&blobheadername1=Content-Type&blobheadername...
Message Edited by rdodolak on 12-17-2008 11:06 AM

My Sony Blu-ray player keeps restarting while playing a DVD.

While playing a DVD in my Sony Blu-ray BD/DVD player it keeps shutting off, then automatically restarting itself and goes back to the home menu. It is a BDV-2100 Series. Any suggestions? I've turned off the Sleep settings. Unplugged for 1 minute and turned back on. I haven't found any helpful suggestions for this in the COmmunity Support questions. Is this a common problem with this series of Blu-ray?

@womackj Hi there, Are you the same person who started this post, have you since changed your username or are you just joining in? You might find some useful tips you can try in this post, scroll half way down and there's a list of possible solutions dependent on the year of manufacture of your device. http://community.sony.com/t5/Blu-Ray-General/Blu-ray-disc-won-t-play-on-Blu-ray-player/td-p/99903/page/16

Samsung SE-506BB Blu-Ray Player/Writer no longer working after latest OS X update

Since downloading the latest OS X update ("Command Line Developer Tools for OS X Mavericks") that rolled out today, I've discovered that my external Samsung SE-506BB Blu-Ray player will no longer read any discs and that ejecting and restarting the device and updating the device firmware does nothing to solve the problem.
This exact issue has been reported numerous times since January on these forums
https://discussions.apple.com/thread/5829322 (1/26)
https://discussions.apple.com/thread/5836103 (1/27)
https://discussions.apple.com/thread/5895950 (2/12)
and in each instance deduced the problem to be the direct result of some software glitch in the most recent Mavericks update.
Is anyone else experiencing this issue currently and/or managed to fix it on their end? Moreover, admins, what if anything is Apple doing to correct this problem given that it's clearly a persistent issue? Please comment below if you happen to know anything so we can all get to the bottom of this mystery.

I just noticed this today with my player as well, which had otherwise been working perfectly since first purchasing it a couple of months ago.
The only source to my immediate problem that I can think of is the "Command Line Developer Tools for OS X Mavericks" update that rolled out today, which I installed shortly before attempting to boot up my drive -- the only thing I can ascertain is that this has to be an ongoing software update issue with Apple that affects some/all of the players with each problematic update round, since others have reported experiencing similar problems from as far back as January.
Were you able to fix your problem at all?
Message was edited by: next_imaginaut

?? about Sony blue-ray player

I looked at the setup for my player and this is a selection; BD Hybrid Disc Playback Layer with the direction ....Set the playback layer when using a BD hybrid disc. with the choice to select BD or DVD/CD. I am wanting create a slideshow of images in PRE11 no menu just a few transitions; how do I need to burn this ? I have a new computer with a Blue-ray burner. I have already created a slideshow dvd and it plays in the blueray player but I want it to repeat playing. I appreciate any help.
Sony Blu_ray discDVDPlayer BDP-S470

Hi Vesta
I am working on a more detailed answer to your DVD-VIDEO on DVD disc looping question. I have threads scattered about here and elsewhere. Several seeming to be success stories. I am just checking to make sure that they still work since it has been a while since I looked at them.
http://forums.adobe.com/message/2518188
What is the duration of your Timeline and how many times did you want the Timeline content to loop in the DVD-VIDEO on DVD disc playback?
There are 3rd party software that have been used successfully to take the Premiere Elements DVD burn to folder VIDEO_TS and add commands for the looping. But then you must find a 3rd party software for burning the VIDEO_TS edited for looping to a DVD disc. ImgBurn has been suggested, but I just want to make sure it does first hand. That pgcedit software and infoEdit.
pgcedit: http://www.wireshome.com/Geoff_Pell/Looping_%20DVD_using_PgcEdit.pdf
ifoEdit: http://www.techarp.com/showarticle.aspx?artno=421
If you had a Windows Live Movie Maker/Windows DVD Maker workflow, looping would be available in Windows DVD Maker.
http://lehsys.blogspot.com/2011/06/how-to-loop-video-using-windows-live.html
But, I do not know if that is all that advisable with your present project goals and the video editing advantages of Premiere Elements. Did you say that you have Windows 7 or 8 64 bit? Windows 8 no longer comes with the Windows DVD Maker.
Definitely the easiest way out is through the player controls. I checked out your Sony BDP-5470.
http://store.sony.com/p/BDP-S470/en/p/BDPS470#specifications
Under Function, did you try
"Repeat (All/1 title): Yes (All/1 title/1 chapter/1 track". Not sure what that is all about, but worth a look at.
Did you call Sony sales to see if you could get the definitive answer on looping playback with your Sony player?
More later.
ATR

How to setup Screen Mirroring on my New Sony Blu-Ray player

Just purchased and incredible 4K Blu-Ray DVD player that offers Screen Mirroring.
How do I set it up on my Mac ?

Apple does not support Blu-Ray. You will have to investigate third party software that will allow you to use the Blu-Ray hardware.
Ciao.

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Thanks Barry!!! I only reset the SMC and after booting up the system, bluetooth has maintained connectivity after switching between apps, open/closing apps works just as before!!! Thanks again!!! I can't believe such a simple work around would fix such an annoying issue. BTW I didn't reset PRAM, didn't see the need to because everything works just fine now. If I could only get the Mail app to correctly sync up I'd be perfect!

I have the older rounded airport and want to connect it to a Sony Blu-Ray via a LAN cable. Is that possible?

I have the older rounded airport and would like to connect it to a Sony blu-ray player via a LAN. Any thoughts?

I assume that your Sony Blu-ray player is network-ready and has an Ethernet port ... correct? If so, there shouldn't be any reason why it couldn't be connected to the LAN (opposing arrows) port on the 802.11g AirPort Extreme Base Station (AEBS) to gain network/Internet access.

WRT54GS connection to Sony Blu Ray BDP-S370

I just purchased a Sony Blu Ray player and am trying to use a wired connection to my WRT54GS. I was initially unable to establish a connection at all, but after chatting with tech support at Sony, we were able to get it to connect. Shortly after I hung up the phone, we were watching a youtube video and the player dropped the connection and I haven't been able to get it re-establish a connection. The only thing that I did do was turn on our computer, which accessed the WRT54GS wirelessly, and I'm wondering if the IP addresses are conflicting. Can anyone tell me how to fix IP addresses, or suggest another solution?
Thanks,
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Turns out that I had a flaky LAN card on my blu-ray unit. A new unit and everything is working well.

Sony Bravia KDL-40NX710 doesn't recognize PS3 or LG blue ray player, as 3D compatible

I have a Sony Bravia KDL-40NX71, a PS3 and an LG 3D movie player (blue ray player with 3D capability). I will refer to them as "3D-player-device" in this question. I also own a blue ray disc which contains a 3D movie, that is proven to work perfectly fine. To my understanding, both of those devices do not get recognized as 3D compatible from the TV.
I am not a begginer with electronics or computers, I am a programmer with 5 years experience. I have spent about 5 hours today trying to set up my TV to play 3D movies to no success.
I have 4 different HDMI cables and have tried all 4, in every HDMI slot, with every possible combination. One of those cables is 1.4 and one is 2.0.
My TV has 6 HDMI slots. They are tagged as "in", "out", 1, 2, 3, 4. The "in" and "out" are located on the base of the TV and connecting the 3D-player-device there, doesn't get recognized at all from the TV (meaning I don't see it listed when I hit the "Input" button on my remote). As for the other 4 HDMI slots, located in the left side of the back of the main TV body (named 1, 2, 3, 4 respectively), if I try to connect my 3D-player-device there, it does get recognized from the TV.
Efforts to enable TV as 3D compatible:
When I use the TV remote, go to the main menu screen, and go to "Settings" --> "Apparance (or display, I am not sure about the exact word as the language I have is Greek) --> "3D settings" , the option is marked as gray, so I can't select it (even though the 3D-player-device is connected with the television). The TV remote has a button tagged as "3D". Clicking that gives me a message that (more or less) states that "I need to connect a device with 3D playing capabilities". I get the same message in the movie menu when I try to select "Play as 3D".
Efforts to enable 3D-player-device as 3D compatible:
There is only 1 possible way to enable the PS3 as 3D compatible, and that is explained here from the official PS3 website. On this site, at the step 7 I am supposed to see "Your TV supports the viewing of 3D content" and select the inches of my TV and hit "ok". For me, that step never occurs. Instead, it jumps straight to step 8. Which makes my think that the problem is most definitely not related to the PS3 directly.Similarly to the PS3, the LG blue ray player has a 3D option which is marked as gray, so I can't seem to enable the 3D option from the LG player either.

I also contacted both, but didn't find many encouraging signs that anything will be done to correct this issue. To be frank, although not pivotal, I would have considered getting a different computer brand if guaranteed that it won't wreck havoc on my set-up.
Anyways, just a quick question:
I went through a painstaking effort to restore the Bravia sync. I was hoping that it would just work, but instead had to reboot the PS3 (after hours of internet searching, a simple unplug of the power cord of the PS3 did the trick)
At any rate, I was wondering if I can in some way disable the Bravia Sinc on either the Amp, or the TV when I connect the iMac and then safely (and most importantly) easily connect it again. This would be an acceptable workaround as I don't need Bravia Sync on the iMac. The only downside would be that I need to physically disconend the Moshi adapter (oh well) when I need Bravia sync to work, which is most of the time as I only occasionally would need the iMac connected.
Thanks

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I have a Sony FD Trinitron KV-30HS420 television, which has worked very well over the last 11 years or so. I've owned a Sony BDP-S780 Blu-ray player for a few years, and it has worked very well with my TV. I believe I updated the firmware on the blu-ray player a month or two ago, to the M07.R.0631 version from December 2014. When I plugged a USB flash drive into the player - one I've used several times before successfully - the screen went black. The only difference I can think of is that I created folders on the USB flash drive, and put the mp4s into the folders. I think I may have had a similar problem with the blu-ray player a year or two ago when I also used folders on the USB drive, but I was able to fix the problem by unplugging the player and rebooting. That did not resolve this issue. Now, if I try to turn on my player, which is hooked to my TV via HDMI, the "Sony Blu-ray" symbol appears as usual, then the thin blue line that stretches partially accross the screen horizontally, but at the stage where the screen will usually flicker and the blue line will expand to fill the whole length of the 16:9 screen, the screen instead turns black. It appears the player is still functioning (as I'll explain below), but the TV is no longer able to process the signal. I spent several hours with Sony tech support going through everything - checking the connections, swapping HDMI cables, lowering the resolution on the player, and changing other player settings, but I still have the same problem. If I hook the player up to a newer Vizio HD television, everything works fine - which is why the player seems to be functioning ok. If I hook my HD DVR to my television, it continues to work fine as well - so I don't think it's a problem with my HDMI connection on my TV. It appears to be a communication issue between the blu-ray player and the TV. I have been meaning to buy a second blu-ray player anyway, so I purchased a Sony BDP-S5500, thinking that might resolve the issue. But the exact same thing happens when I plug it into my Sony TV. That blu-ray player also works fine with the newer Vizio TV.
I spent several additional hours with Sony support making sure there wasn't an issue with the new Blu-ray player. This included about an hour of hold time, and being forwarded to over 4 different support staff, including an "escalated" forward to a "Level 5" support staff. I had to repeat the issue several times to the staff, including Yeng (Employee #C8WZ), Charlie (Employee #C75Y), and Mel (Employee #C822). The first staff I spoke with - Eric - told me he'd call back the next day after checking compatibility issues. Neither he, nor any other Sony staff, called back after 2 days, so I called support again - they had no record of my conversation with Eric, and I had to start the whole process over again. The Sony phone support so far has been very disappointing, to say the least. Any help would be appreciated. I'm guessing that by plugging in the USB with the folder structure, it somehow triggered a setting on the older BDP-S780 blu-ray player to use an updated setting - a setting that is common with the software on the newer blu-ray player. Has anyone else had a similar issue with one of the FD Trinitron WEGA tvs? Thanks for your help.

Your older TV is not capable of displaying either 1080P or any progressive program at tthat. On a standard definition (SD) non-progressive CRT like yours, blu-ray is a complete waste. Even if it could accept the signal, it wouldn't look any better.
If you find my post useful or informative, please click the icon below with the plus sign and star to give kudos. Thank you!

Netflix and Sony Blu Ray players

I've recently purchased a Sony Bdp-S3500 Blu Ray Player to replace my aging BDP -S280. The set up was easy and everything works....except Netflix. I have gone thru every step on the Netflix Website and I have spoken with Sony Support and I still receive an Nw 8-17 cannot connect with Netflix server error. I've been told my Netflix it must be an issue with my ISP. Sony told me I must not have enough of a connection speed. Netflix says its Sony and Sony Says it Netflix servers.   Such nonsense! I just bought my S3500 on Saturday 8/1.   After neither Sony or Netflix have been any help, will not say what the problem is and simply want the customer to do a variety of fixes that WILL NOT WORK...I simply boxed the S3500 and plugged my S280 back in and low and behold....I HAVE NETFLIX AGAIN!!! Clearly with the roll out of the latest Netflix app on 07/28/2015, this has destroyed the connection between Sony and Netflix.   Why neither will admit to this and just simply say sorry...Yes there is an error but we are working to correct this is beyond me.    Sony/Netflix....stop having the customer waste time with dumb fixes and be honest. People appreciate that more than these idiotic robotic responses that you keep feeding us. Again...my old BDP S280 works and receives Netflix but my brand new released in March 2015 Sony S3500 fails to connect every single time. Stop Lying to your customers, tell the truth and fix the PROBLEM!!!!!!!

https://downdetector.com/status/netflix Lilly AndersonNetflix is down on PS4. Please fix.Like · Reply · 15 hrs Jessica Barrera · Palm Desert High SchoolPs3, smat tvs, and bluerays netflix down on all. I can access on computer.Like · Reply · 15 hrs   Bobby Grossman · Porter/Tech at Bill Walsh FordWont let me update. Its update 2.23 on my ps3Like · Reply · Aug 7, 2015 9:35pm   Joni ThriftNetflix works fine on my tablet and laptop. But when I try to watch via my Sony Blu-Ray player, I have connection problems 80-90% of the time. After successfully checking link speed, I get the message: "The process timed out because the server could not be accessed. The network might not be set up correctly" I click "Retry" then get a follow up message of, "Network is down".
I've researched Netflix and Sony troubleshooting and all I get is a bunch of unhelpful tips about updating to latest software (already done) and ensuring internet connection (duh!). Sometimes I'll even successfully watch an episode but then face this issue when I try to move on to the next episode.
Beyond frustrating...Like · Reply · Aug 7, 2015 4:45am Check the link.....   But here are just few with Sony Products Experiencing the same that that Sony and Netflix claim are not happening.....

Re: Right after Upgrade the Sony Blu ray player BDV 790W stopped working.

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