Re:Role of an Abaper in support projects

Hi,
What can be the role of an abaper in support projects and moreover what is production support and development support.How do we handle issues in production supoort i.e., we directly login to the production server and solve or we copy the code in development and solve.
Plz clarify....
Thanks
Vamshi

Hi Vamsi,
Abaper role in Support projects is solve the issues of ABAP related in production. it may be data inconsistance, program logic is incorrect, data dictionary issues, Dump error and so on. You can analyse in production server and do necessary changes in develoment server. Development server having program no need to copy it.

Similar Messages

What is the role of an abaper in upgradation project from 4.7 to ecc6.0?

Hi anybody pls forward any documentation and ppts to understand the upgradation project
What is the role of an abaper in upgradation project from 4.7 to ecc6.0?
what we have to check and we have to upgrade give some guidance
thanks in advance.

Hi,
check the below link..
http://www.thespot4sap.com/upgrade_guide_v2.pdf
reward if helpfu.
Regards,
Nagaraj

Role of Team Lead in support project

Gurus
Can anybody share your experiences on the roles and responsibilities , scope of work of a team lead and give some tips and tricks to perform best as team lead in a support project.
Thanks in advance

Hi Emani,
Sorry for a bit delayed response. I am sharing my experience for the roles and responsibilities of team lead in a support project.
Team Lead mainly performs the following activities.
Status Reporting: As per the project guidelines he may provide status reporting to both the client and the internal stakeholder of his own organisation.
(ii)Process Owner Communication / Liaison: he may be required to communicate with the business process owners.
(iii) Work Assignment: He will be responsible for assigning the work(which is actually the service request or tickets) to the team members and also will continuoulsy monitor their timely closure.
(iv)Quality Control / Approvals: He will also be responsible for the overall quality of deliverables and will provide approvals if necessary.
Apart from these he will be responsible for managing the other soft issues like the training and development needs of his team members, their appraisal etc and will plan the resource deployment strategy for future.
Hope I had been of some help to you. Please assign points.
Rgds
Manish

Abap consultant role in support project

hi
may i know
abap consultant role in support project
and support stpes

Hi,
   1. Need to check the tickets.
   2. Based on priority find the bugs and rectify.
   3. Check the jobs that daily execute, If any failure then reexecute that with proper inputs...
   4. Update the status in tickets.
Over all what technical person is doing the same thing needs to be done in Support projects.
Rgds,
Bujji

Re: Roles of ABAPER in implementation project

HI experts,
What s the Roles of ABAPER in implementation project?and responsibilities in support project?

IMPLEMENTATION :This is project in which we implement sap for a company from scratch right from creating tables and data for the first time..writing code for the first time etc.
SUPPORT : this is the kind of project where SAP has been already implemented but due to some additional business requirement or any thing like small problems in general they hire a team who work for them to solve the small issues.its also called issue based project.
It depends on the Volume of the company and how many company codes and Plants it have and for how many it has to be implemented
There are different types of Projects in SAP:
1. Implementation
Customer wants to install SAP/Include different modules of SAP viz. MM/SD/FI/CO/PP etc for the first time.Previously he might be using some legacy system in his orgn. This is implementation project. Here one needs to integrate several modules, migrate data from Legacy system to SAP system. Need to prepare interfaces/RFC's to interact with 3rd party systems.
Most of the company's follow ASAP methodology for the Implementation projects
there are 5 stages in the ASAP methodology
they are
1. Project Initial Preparation
2.Business Blueprint
3.Realization
4/ Final Preparation
5.Golive And Support
ABAP work mostly starts in the Blue print ending stage or in the realization stage
2. Support
Customer has already installed SAP & wants to give the work of maintaining those systems. This is support project
There is no phases in it. Just receive the tickets, solve and send back to client.
3. Upgrade
Customer has SAP Version 4.6b and wants to update his version i.e. wants to go to Version 4.7. This is upgrade project
4. Rollouts
Customer has upgraded his version & wants to rollout country specific changes.
This is rollout project
Say a company is having branches in 3 to 4 countries.
In One country they have already implemented SAP
IF they wants to implement the same SAP in other countries of their branches they will simply follow the same SAP implementation policy (Rollout) how they have done for the first country just by changing the country specific settings and configurations.
Regards,
Pavan

Roles of Implementation & Support Project of demand planner

hi to all
i let to know whats the exact job of a Planner in Implementation & Supporting project his roles and responsibility and i want to know exactly that what do he do in real time project of I & S. please answer for my query and expecting for ur response.
1) Implementation
2) Supporting
Please answer for mi query and help me in mi career further.
Thanking u all in advance .
ronald

Hi,
Demand Planners role in Implementation Project:
- Business process related requirement provide to the implementation team
- Test scenario explanation
- Unit testing as per the Demand Planner's view
- Report requirements provide to implementation team.
You will work as a Business expert or as a Core team member in the Implementation Project. Your role will be very crucial .. you will Drive the project as per the business processes of Demand planning.
Support Project :
If you are working as a Demand planner and doing day to day Demand planning work then in case any issues come you will send it to support team for correction.
You may be from Business Team work as a single point of contact from Business.
You will gather the requirement for reports/ any new devlopment and for implementation send it to support team.
In the support project you will require to see continous process improvement

Retail:Support project role

Hi experts,
I am in "support project" now.I know how to create article (MM41).After creation of article when and where i will find the IDOC for article (WP_PLU01).After finding the IDOC number of the artilce what i have to do.I want "complete role" of an "support project SAP IS-Retail functional consultant" in support project. Hope you understand my query.Expecting complete and clear answer for SAP Experts.Thanks in advance.
Regards
Sandhya

Dear Sandhya,
SAP IS Retail Consultant role in ongoing (Post Go-live) support varies from Level 1 to Level 3 as well as client to client.
Mutually agreed tasks are part of Statement of Works (SOW) reflects in Contract / Agreement. So, you can refer SOW to know complete role.
In mean while, are you supporting Indian Client or Foreign Client?
In general, Support consultant should carry out following tasks;
(a) Trouble shooting in master data and transactional errors
(b) Training
(c) Interaction with team on proactive basis
(d) Facilitating to get MIS Reports
(e) Preparing FS document for Inhouse reports
Regards,
Muralidhara

ROLES OF THE ABAP DEVELOPER IN IMPLIMENTATION PROJECT

HI, THIS HARI, I AM NEW PERSON , ANY ONE ANSWER THE
ROLES OF THE ABAP DEVELOPER IN IMPLIMENTATION PROJECT?

hi check this ..
some times you need to deveoup the new objects or you need to change the existing code with the new one or you need to delete the obsolate commands and should be replaced with the new commands or some function modules...with out changing the output of the report or object with the good efficiency...
regards,
venkat

ABAP KT TEMPLATE Production support project

Hi all
I am looking for ABAP KT Template for production support project. If anybody having such kind of documents Kindly send me on [email protected]
Regards
Anu

Hi
I saw ur posting during my search for similar (KT) template
If u have got any template kindly mail me at [email protected]
regards
sada

Support Project roles and responsibilities.

Hi Guru,
I am new in SAP BW/BI support Project. What are the roles and responsibilities in support project as a BW/BI consultant. plz give details with examples. what are the tools are using in support project. and what are the transaction codes using.
Thanks & Regards
Manas

Hi Manas,
For Supporting mainly
1) We have to do Monitoring of Processchains
2)Scheduling the Loads
3)If there is any requirement of new Process Chain we have to Create the processchain
Transaction Codes Mainly we use :
SM37 --To know the status of backround job.
SM12--To unlock the objects
RSMO--To see how many Infopackages are running
SM50--To see work process
SM64--To trigger the event.
Regards,
Marasa.

Let me know the functionality & Procedure involved in supporting project

Hi anybody pls let me know how many types of projects r there in sap and give me the brief introduction for supporting project
thanks in advance

Hi,
There are 3 Types of Projects.
1.Implementation
2.Support
3.Upgradation.
Plz go through this u understand the types of projects and differences.
Difference between implementation, support & upgradation projects and the role of ABAPer in each of them
SAP Implementation:
SAP Implementation is the whole of processes that defines a complete method to
implement SAP software in an organization. It is based on best practices and case studies from various literature sources and presents a collection of processes and products that make up a complete implementation method to allow any organization to plan and execute the implementation of SAP (ERP) software. The SAP implementation process is made up out of four main phases, i.e. the project preparation where a vision of the future-state of the SAP solution is being created, a sizing and blueprinting phase where the solution stack is created and training is being performed, a functional development phase and finally a final preparation phase, when the last tests are being performed before the actual go live.
ABAP Developer Role is to prepare the Technical Specification (based on a Functional Specification given by a Functional Consultant), build the code, Review the code and finally to prepare the Unit Test Cases. Sometimes ABAPer may be asked to do a technical research for an optimal solution.
SAP Support:
After a go live, the application needs a maintenance/support to resolve the issues/tickets raised by the users when using the application. Ticket is like a request for changes/bug fixing or a request for a new ABAP Developer Role includes bug fixing/change the existing code due to new requirements/build a new code etc.
SAP Upgrade:
SAP Upgrade is nothing but upgrading the software with a superior version which has got more advantages when compared to the earlier version.
ABAP Developer Role is to go through transactions SPAU/SPDD to compare the old and new version of the change and finally need to activate the relevant one. Some times might need to work on SAP notes too.
Reward if Helpful.
Regards,
Padmam.

Support projects

Hi guys,
Could u plz tell me how exactly the support project works.i mean how we get the tickets and in wat form the problem will be enclosed in dat ticket ..and any approval in case..how to resolve in case if we need to contcat client..how could we do this..in detail..
Points wud definetly be awrded for the right one..
plz guys..very urget,,

Hi,
SAP Implementation: SAP Implementation is the whole of processes that defines a complete method to
implement SAP software in an organization. It is based on best practices and case studies from various
literature sources and presents a collection of processes and products that make up a complete
implementation method to allow any organization to plan and execute the implementation of SAP (ERP)
software.The SAP implementation process is made up out of four main phases, i.e. the project preparation
where a vision of the future-state of the SAP solution is being created, a sizing and blueprinting phase
where the solution stack is created and training is being performed, a functional development phase and
finally a final preparation phase, when the last tests are being performed before the actual go live.
ABAP Developer Role is to prepare the Technical Specification (based on a Functional Specification given
by a Functional Consultant), build the code, Review the code and finally to prepare the Unit Test Cases.
Sometimes ABAPer may be asked to do a technical research for an optimal solution.
SAP Support: After a go live, the application needs a maintenance/support to resolve the issues/tickets raised by the users when using the application.Ticket is like a request for changes/bug fixing or a request for a new
ABAP Developer Role includes bug fixing/change the existing code due to new requirements/build a new code etc.
SAP Upgrade: SAP Upgrade is nothing but upgrading the software with a superior version which has got more advantages when compared to the earlier version.
ABAP Developer Role is to go through transactions SPAU/SPDD to compare the old and new version of the change and finally need to activate the relevant one.Some times might need to work on SAP notes too.
Reward points
Regards

Need Information on Support Project

Hi,
I am new to Production and support project
whta r the points we need to discuss with the clints in support prj..
what r the responsibilities in support prj
Any one of u send me the docs for the Production and support project
Thanks in Advance,
P.C.V.

Hi,
Refer todays thread.. as dinesh ans
Some of the typical questions would include:
1. How is the data loaded - Do they use process chains?
2. How often is the data loaded?
3. Are the loads full upload or delta enabled.
4. For which areas of SAP are the loads done. Do they use Business Conetent or Generic Extractors.
5. How do they do "data validation" after each load.
6. What are the source systems from which data is loaded.
7. what are the kind of reports that are used - Bex or Web.
8. What are the typical(most common) errors faced while doing the dataload.
9. Any plans for upgrade?
10. What is the Backup Recovery and Archive Strategy
11. What is the system landscape (how many environments, how many source system, how everything is connected to...)and the used transport strategy
12. Co-existence with 3rd party Scheduling Tools...
13. aggregates to maintain ?
14. how many users to assist..
15. are roles and user management in scope ?
16. how are managed space issues (procedure, warning and so on...)
17. how are monitored performance (technical content...)
The activities in a typical Production Support would be as follows:
1. Data Loading - could be using process chains or manual loads.
2. Resolving urgent user issues - helpline activities
3. Modifying BW reports as per the need of the user.
4. Creating aggregates in Prod system
5. Regression testing when version/patch upgrade is done.
6. Creating adhoc hierarchies.
etc....
Also refer these posts:
Re: In production Support , how i can acquire the knowledge
Re: How to resolve tickets its urgent
and post ur id

For a beginner to work in Oracle EBS, Which is better start, support project or implementation?

Dear Experts,
I have just joined a company which works on Oracle ERP. and i have been assigned to a support project with an idea that there i will have more opportunities to learn and then I can shift over to Implementation project. Since I am a fresher I have no clue How the career growth goes. So my question is whether I should first take support and then Implementation or I should Take an Implementation Project Directly.
Secondly I want to know what are differences In Roles and Responsibilities as a fresher in Support and Implementation projects.
Please reply ASAP.

Dear Experts,
I have just joined a company which works on Oracle ERP. and i have been assigned to a support project with an idea that there i will have more opportunities to learn and then I can shift over to Implementation project. Since I am a fresher I have no clue How the career growth goes. So my question is whether I should first take support and then Implementation or I should Take an Implementation Project Directly.
Secondly I want to know what are differences In Roles and Responsibilities as a fresher in Support and Implementation projects.
Please reply ASAP.

What are the sap basis daily activities in support project

Hi Friends, recently i am involved in Support project, could you please tell me what are the daily activities to follow in support project
thanks&regards
suresh

Hi Suresh,
Few of daily activities in which you as a Basis Consultant should involve are as below:
- Day to day system administrative issues raised by users e.g. User ID locked or new SAP ID creations etc.
- Daily watch on background batch jobs. If any job failed due to some reason, work on it to avoid such failure in future with the help of function consultant
- Watch on system performance
- Authorizations & Roles definitions & assignements depending upon requirement.
- System Backup depending upon business requirement
- Printer setup in SAP
- Watch on Print spool to avoid failures in SAP doccuments printing
- Watch on interfaces (IDoc/EDI etc), if any, with external system
Also talk to your earlier or senior Basis consultant to know more.
Hope it will help you.
Regards,
Anup

Re:Role of an Abaper in support projects

Similar Messages

Maybe you are looking for