Re: Satellite C850-B763 - I've lost my original Win8 version

Hi
I have a problem, I bought a Satellite C850-B763 Laptop with win 8 Pre-installed and suddenly my pc stopped working like normal I don't know if it's because virus or it's a windows problem, anyway I had to format my disk but I forget that I didn't got a win dvd with my Laptop.
I had to use a win 7 and I want to have windows 8 so is there any way to get back my original Pre-installed Win8?
Thanks

To be honest you have big problem. Please don't understand me wrong but I don't understand why you don't read users manuals document and pick up some info about your product. There is clearly described that original recovery image is saved on HDD and you can reinstall it using recovery option.
There s also option to create recovery media. It can be DVD or USB. This recovery media can be used if there is some problem with HDD recovery installation or HDD itself. Now you have really big problem. I presume you didnt create this recovery media and after Win7 installation you don't have factory settings anymore and HDD recovery installation is not possible anymore.
If you want to have original Win8 version for your notebook you must order original recovery disc. It can be ordered on https://backupmedia.toshiba.eu/landing.aspx
Bye and good luck

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