Re: Satellite C850 won't boot anymore - broken HDD

Hello Folks,
I bought a *Toshiba Satellite C850 - 1F2* with *+Windows 8+*.
After installing, upgrading to *+Windows 8.1+* and setting up everything, the whole machine worked pretty fine.
BUT since yesterday the laptop won't boot anymore!
When I turn it on, the HDD makes click and click and the system tries to boot from DVD, from USB, from HDD, from IPV4, from IPV6 and then it says, that there is no bootable device.
Unfortunately I wanted to make the +Windows 8 Restoration-/Rescue-DVDs+ this weekend!
Huh!!!
Well, I still have an *+original Windows-7-DVD and license+*, which would be good as well (I used it the last years).
*YET*, I cannot install *+Windows 7+*.
It says something like that, that +this system is not available for Secure Boot+.
I read about "Secure Boot".
So I pressed F2, turned the laptop on and could with this reach the BIOS.
It is a *+InsydeH20 Rev. 3.7+*.
*BUT*, when I go to "Boot Mode" I can only see, that this option is greyed and I cannot change from +UEFI Boot+ to +CSM Boot+.
Even the change of the HDD made no difference.
I put in my old HDD with Windows 7 installed (wich works in the other laptop), but the system won't boot, for it is +not suitable for Secure Boot+.
*So, WHAT NOW?*
I mean, it cannot really be the Toshiba politics, that you need to throw away your laptop, if the HDD breaks, can it?
For I didn't create the Rescue-DVD, I have just my Windows 7 DVD and another HDD with installed Windows 7.
Do I need to buy another Windows 8 licence and another HDD, to install Windows 8 (suitable for Secure Boot) again?
Would it even work like that?
Or is there any chance to upgrade the BIOS, for that I can then change from UEFI Boot to CSM Boot?
Or is there any other chance, to use my other HDD with Windows 7, or at least a new clean HDD, on wich I then can install my Windows 7 OS?
I hope, that someone can give me any good advice, what to do now ... without throwing the Toshiba laptop away ;)
Thanks in advance!

If the HDD died, in needs to be replaced.
If notebook is still covered by warranty, the HDD will be replaced free of charge. If warranty isnt valid, you will need to pay for the new HDD.
I think this understandable.
_Now some facts about the Recovery disk._
If you did not create a recovery disk in the past, you could order the recovery medium on this page: http://backupmedia.toshiba.eu/landing.aspx
The recovery disk would install the Toshiba image and would set the notebook back to the same state like at the first day of purchase.
_Regarding the Win 7 installation:_
Usually to install the non UEFI capable system, the secure boot needs to be disabled and boot mode needs to be set to CSM mode.
If this isnt possible you should update the BIOS but to do that you need an running Windows system (Win 8).

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Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
Unless you can boot from your installer DVD there's nothing you can do to reinstall OS X, so I'm not sure how you did reinstall as you said.
Booting From An OS X Installer Disc
1. Insert OS X Installer Disc into the optical drive.
2. Restart the computer.
3. Immediately after the chime press and hold down the "C" key.
4. Release the key when the spinning gear below the dark gray Apple logo appears.
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Hi martijnsnoek, and a warm welcome to the forums!
Can you count the beeps or flashes?
1 beep = no RAM installed
2 beeps = incompatible RAM types
3 beeps = no good banks
4 beeps = no good boot images in the boot ROM (and/or bad sys config block)
5 beeps = processor is not usable
In addition to the beeps, on some computers the power LED will flash a corresponding number of times plus one. The LED will repeat the sequence after approximately a 5-second pause. The tones are only played once.
Note: In this case, a flash is considered to be 1/4 second or 250 ms or greater in length.
http://support.apple.com/kb/HT1547
So, with the info you given, two things come to mind...
Bad solder joints around the RAM slots, try heating that area with a Hair Dryer for 3 to 5 minutes, then see if it starts.
If you can get it running, Get Temperature Monitor to see if it's heat related...
http://www.macupdate.com/info.php/id/12381/temperature-monitor
And/or iStat Pro...
http://www.islayer.com/apps/istatpro/
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Edit: My Nvidia Card is a Nvidia GT 740M if this matters
Last edited by Whitz (2015-02-09 11:02:41)

No, I have a laptop with 2 graphic cards an intel hd4000 and a nvidia gt 740m.
I ran the Arch Linux installation well until I tried to get the nvidia gt working with bumblebee.
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Hope this cleared up the things
Also I dont get any errors but it just wont load..
Last edited by Whitz (2015-02-09 12:08:49)

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I have a Linksys Cisco Small Business switch model SRW248G4P which won't boot anymore. This is what I see with Putty when it boots (console interface):
Image Loader 1.0.1
Loading Diagnostic Image File : SRW224G4P_SRW248G4P_boot.bix
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in
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Hi Aleksandra,
Thank you for your reply. By pressing Crtl+u rapidly while booting I managed to get in the download/xmodem menu.
Output:
Image Loader 1.0.1
File Name                         S/Up Type Size       Create Time
$logfile_1                          0    3         64 1193046:28:15
Factory_Default_Config.cfg          0    5        354 24:01:02
SRW224G4P_SRW248G4P_boot.bix        1    1    1377600 00:01:03
SRW224G4P_SRW248G4P_image.bix       1    2    3517532 00:03:42
certificate                         0    8      18040 24:00:55
startup-config                      1    5       5596 25:40:57
startup1.cfg                        0    5       5537 24:01:14
Free Space : 2097152
[X]modem Download [D]elete File [S]et Startup File
[Q]uit
Select>
Which image should I send to the switch?
The image provided by the official support page:
http://software.cisco.com/download/type.html?mdfid=282414078&flowid=3659
(version 1.0.2 or version 1.3.1)
Or the image referred to by vasukris (Moorthy) (above) (version 1.2.3 or version 1.2.2b)
Considering the advice of Tom Watts
( https://supportforums.cisco.com/discussion/11733231/srw248g4p-loader-binary-checksum-error-runtime-loading-fail-system-halt )
"1.2.2a is 1.0.6 boot code.
1.2.2b is 1.0.1 boot code.
1.2.3.0 is 1.0.2 boot code
It looks like you're using 1.0.1 boot code so the 1.2.2b firmware should be for you."
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Hi,
I have a problem with my ArchLinux (kernel 3.19.2-1-ARCH).
I have my root partition as BTRFS and no /boot partition.
After an unclean shutdown the system won't boot anymore.
GRUB loads the kernel and the kernel starts but it hangs saying: Mounted /dev/sda3 on real root.
Then, I have to start a Live CD and do:
btrfsck /dev/sda3
After that the system boots correctly.
I've tried adding fsck to the HOOKS in the mkinitcpio.conf file and in fact it tries to fsck the filesystem (but with BTRFS, fsck.btrfs doesn't work...)
What can I do?
Thanks

I'm also having this problem. I tried booting up the netinstall image to debug it, but I can't mount my btrfs volume from there either: mount just hangs. After a while, the kernel goes:
[...] INFO: task mount:612 blocked for more than 120 seconds.
[...] Not tainted 3.19.2-1-ARCH #1
[...] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[...] INFO: task btrfs-transacti:636 blocked for more than 120 seconds.
[...] Not tainted 3.19.2-1-ARCH #1
[...] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
From this post I guessed that I might just need to wait so that I could defrag the volume once it was mounted, but it's been hanging for over 15min now (the message above continues to come up periodically).
Like the OP in the thread I linked to above, my btrfs volume is inside an LVM volume (which is on dm-crypt). Don't know whether that's relevant.
Output of btrfs-check:
Checking filesystem on /dev/pixie/btrfs
UUID: e04cc661-e31a-4dbf-870d-664bc913e34a
found 76855677062 bytes used err is 1
total csum bytes: 72928436
total tree bytes: 2092515328
total fs tree bytes: 1888452608
total extent tree bytes: 104644608
btree space waste bytes: 357251032
file data blocks allocated: 181197139968
referenced 109440282624
btrfs-progs v3.19
dmesg output:
[ 36.824998] Btrfs loaded
[ 36.826713] BTRFS: device fsid e04cc661-e31a-4dbf-870d-664bc913e34a devid 1 transid 98618 /dev/dm-3
[ 46.219014] BTRFS info (device dm-3): disk space caching is enabled
[ 46.259830] BTRFS: detected SSD devices, enabling SSD mode
[ 240.333313] INFO: task mount:539 blocked for more than 120 seconds.
[ 240.335542] Not tainted 3.19.2-1-ARCH #1
[ 240.337795] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[ 240.340263] mount D ffff8800cf2837f8 0 539 453 0x00000000
[ 240.340277] ffff8800cf2837f8 ffff8800cf2331b0 0000000000013f00 ffff8800cf283fd8
[ 240.340286] 0000000000013f00 ffffffff81818540 ffff8800cf2331b0 ffff8802094f67a8
[ 240.340291] 0000000000000004 ffff8800cf283758 ffffffffa0a2fc91 ffff8802094f67a8
[ 240.340298] Call Trace:
[ 240.340335] [<ffffffffa0a2fc91>] ? set_extent_buffer_dirty+0x71/0xc0 [btrfs]
[ 240.340357] [<ffffffffa0a05796>] ? btrfs_buffer_uptodate+0x56/0x80 [btrfs]
[ 240.340366] [<ffffffff8155e999>] schedule+0x29/0x70
[ 240.340389] [<ffffffffa0a47745>] btrfs_tree_lock+0x65/0x200 [btrfs]
[ 240.340396] [<ffffffff810b4380>] ? wait_woken+0x90/0x90
[ 240.340410] [<ffffffffa09e5cd9>] btrfs_search_slot+0x799/0xaa0 [btrfs]
[ 240.340425] [<ffffffffa09e79f5>] btrfs_insert_empty_items+0x75/0xd0 [btrfs]
[ 240.340446] [<ffffffffa0a47a37>] btrfs_insert_orphan_item+0x67/0xa0 [btrfs]
[ 240.340465] [<ffffffffa0a4a12e>] insert_orphan_item+0x5e/0x90 [btrfs]
[ 240.340482] [<ffffffffa0a4c531>] replay_one_buffer+0x361/0x380 [btrfs]
[ 240.340504] [<ffffffffa0a2f244>] ? alloc_extent_buffer+0x34/0x370 [btrfs]
[ 240.340523] [<ffffffffa0a488f3>] walk_down_log_tree+0x1d3/0x410 [btrfs]
[ 240.340540] [<ffffffffa0a48bfb>] walk_log_tree+0xcb/0x1d0 [btrfs]
[ 240.340558] [<ffffffffa0a507f7>] btrfs_recover_log_trees+0x1e7/0x490 [btrfs]
[ 240.340575] [<ffffffffa0a4c1d0>] ? replay_one_dir_item+0xf0/0xf0 [btrfs]
[ 240.340596] [<ffffffffa0a08b3e>] open_ctree+0x17ae/0x2030 [btrfs]
[ 240.340609] [<ffffffffa09dd633>] btrfs_mount+0x843/0x920 [btrfs]
[ 240.340618] [<ffffffff8117b7aa>] ? pcpu_alloc+0x35a/0x680
[ 240.340628] [<ffffffff811d5d68>] mount_fs+0x38/0x1c0
[ 240.340634] [<ffffffff8117bb05>] ? __alloc_percpu+0x15/0x20
[ 240.340641] [<ffffffff811f116b>] vfs_kern_mount+0x6b/0x120
[ 240.340647] [<ffffffff811f4184>] do_mount+0x224/0xb40
[ 240.340653] [<ffffffff811f4dae>] SyS_mount+0x7e/0xe0
[ 240.340661] [<ffffffff81562809>] system_call_fastpath+0x12/0x17
[ 240.340671] INFO: task btrfs-transacti:561 blocked for more than 120 seconds.
[ 240.342927] Not tainted 3.19.2-1-ARCH #1
[ 240.345175] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[ 240.348473] btrfs-transacti D ffff88020b88bd98 0 561 2 0x00000000
[ 240.348483] ffff88020b88bd98 ffff880211edc590 0000000000013f00 ffff88020b88bfd8
[ 240.348491] 0000000000013f00 ffff8802162289f0 ffff880211edc590 ffff8802094a70c8
[ 240.348496] ffff8802094d8000 ffff880200000000 ffff8802094d8000 ffff880200000033
[ 240.348501] Call Trace:
[ 240.348511] [<ffffffff811b5d1a>] ? kmem_cache_alloc+0x16a/0x180
[ 240.348525] [<ffffffffa09e07ca>] ? btrfs_free_path+0x2a/0x40 [btrfs]
[ 240.348543] [<ffffffffa0a64213>] ? __btrfs_run_delayed_items+0xf3/0x1d0 [btrfs]
[ 240.348550] [<ffffffff8155e999>] schedule+0x29/0x70
[ 240.348568] [<ffffffffa0a0b555>] btrfs_commit_transaction+0x2a5/0xbe0 [btrfs]
[ 240.348573] [<ffffffff810b4380>] ? wait_woken+0x90/0x90
[ 240.348590] [<ffffffffa0a06fc5>] transaction_kthread+0x1d5/0x240 [btrfs]
[ 240.348605] [<ffffffffa0a06df0>] ? btrfs_cleanup_transaction+0x5a0/0x5a0 [btrfs]
[ 240.348611] [<ffffffff81091748>] kthread+0xd8/0xf0
[ 240.348617] [<ffffffff81091670>] ? kthread_create_on_node+0x1c0/0x1c0
[ 240.348624] [<ffffffff81562758>] ret_from_fork+0x58/0x90
[ 240.348629] [<ffffffff81091670>] ? kthread_create_on_node+0x1c0/0x1c0
Last edited by ouroboros8 (2015-04-02 12:37:25)

Satellite m300 won't boot! please help!

Hi,
I've got a bit of an issue here.. I have a Satellite m300.. a white one..
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And it was fine until yesterday, it just gave up.. I am away from home for work so I have all the work stuff and unfortunately without my recovery cd, but my guess is that it won't even read it..
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turn on..
all light come on.. including power and all the white lights around the keypad..
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then it's a dead still.. no HDD activities or sound.. just dead quite..
the screen remains black blank through out..
it seems to get stuck here before reaching the post screen.
i thought the power button usually took more than just a push to turn off? it instantly swithces off with a single push of the power button..
I think this laptop is like on sleep or something and can't seem to wak up.. maybe?
And it has vista.
Please help.. I have some important work files I need to recover at least before formatting..
and that has to wait till I get home which won't be for a month or so..
which also lets me take it back for warranty as well..
any help appreciated!!!
cheers,
Min

Quote
Originally posted by syar2003
If running a LCD display with DVI connection , try to hook it up with
an analog VGA cable.
Can also be that the motherboard fails to initialize the vga AGP card.
Turn off all power incl. AC .
Disconnect all devices from motherboard : AGP/memory/drives/floppy/USB/PCI cards etc. take out the 20pin & 4pin PSU connectors and reset the motherboards
cmos .
Assemble PSU connectors ,only one DIMM module and graphics card and turn it on and se if you get a post .
Just removed all components. I reset the CMOS. I then reconnected the 20pin and 4pin, 1 stick ram, and the video card (no ide devices, no mouse, keyboard cd drives) and the monitor doesn't show up. I also tried another monitor so it isn't the monitor.
Could it have a bad AGP port?
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Also noticed one of my fans connected to one of the two other fan pins on the motherboard isn't working.
What a nightmare.

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My Toshiba Satellite C660-DSC0QE, running BIOS version 1.80, won't boot into Windows any more - it just goes to the dreaded black screen with white cursor.
I've tried a Win 7 system recovery disc, a USB stick with Kaspersky recovery software on it, and even a full Win 7 installation disc, and it won't boot to any of them.
The boot order is set correctly, the devices (optical drive or USB port) do get read, but they never actually boot into them - there's either an obscure error message or it acts like they weren't there at all.
The obvious answer from these forums seems to be to turn off secure boot mode and to then switch the boot mode from UEFI to CSM. Easier said than done - those menu options don't exist at all in my BIOS/CMOS screens.
Finally, I don't see a way in the instructions to get a BIOS update to happen without being in Windows on the PC already - http://aps2.toshiba-tro.de/kb0/HTD9502M10000R01.htm I'm assuming BIOS version 2.00 would have these options.
Any help gratefully accepted!

Hi
I assume youve got an white, blinking cursor in the left upper corner.
Is this correct?
Such symptoms appear in case the system cannot find a bootable device (HDD) or in case of memory (RAM module) problems.
First of all you said that you dont have UEFI / CSM boot mode in the BIOS settings.
So Im asking you what boot mode settings do appear in BIOS exactly?
Did you search for these settings in the right area?
Usually you should have in BIOS an area (tab) called security.
In most cases there you will find secure boot option but the Satellite C660 does not support such option because its too old.
But boot mode (UEFI /CSM) should be available in BIOS. Check the BIOS area System settings
Anyway, as I said above; it could be also an memory issue therefore I would recommend you to check if memory is OK.

Satellite A55 won't boot from CD

A friend gave me a Satellite A55 for my daughter. It was working for him until it started making a screeching noise.
I determined that to be the HDD - it stopped when I removed it!
Dropped in another HDD from an other laptop, but it won't boot. That drive is beleived OK but no way to be 100.00% on that.
The unit powers up normally and I have full access to the BIOS (no passsword set). I have tried to boot to a WIndows (full version bootable) CD from the boot screen, hotkey 'c', and from changing the boot order in the BIOS. The CD is known good, and the CD drive lights and spins up on power up. But it will not boot or give any indication that it is trying to read the drive. I have built lots of desktops, but thsi is my first dive into lappys. Still, by my reckoning, even if the HDD has issues, the CD should still boot up and attempt a Windows install. Booting straight to CD, or to HDD first I get a blinking cursor on a blank screen and after a minute or two a "disk error - Press any key to restart" message . The CDROM light does not come on - leading me to believe the laptop is still going straight to the hard drive in both instances.
What am I missing?
TIA
Edit: The Bios recognizes the hardware - the HDD as primary and the CDROM as secondary.

Will the drive read any other CDs?
Can the disks be read on a different computer?
Have you tried gently cleaning the disks under lukewarm running water and patting them dry with a clean soft cloth?
Are the disks scratched, smudged, or otherwise disfigured?
If you don't post your COMPLETE model number it's very difficult to assist you. Please try to post in complete sentences with punctuation, capitals, and correct spelling. Toshiba does NOT provide any direct support in these forums. All support is User to User in their spare time.

My MacBook won't boot anymore. What can I do?

Hi,
yesterday I upgraded to Mountain Lion. After the installation, my MacBook booted and everything seemed fine. I started using Mountain Lion. Then I shut my MacBook down and I won't boot up anymore today. What can I do?
Additional Information:
MacBook Pro 13" Early 2011
Upgraded HDD to SSD (OCZ Petrol 256GB)

What did you do to fix it?

Treo 800w won't boot anymore

For the last few weeks my treo 800w has been having random problems with shutting off and then not wanting to boot or requiring a hard reset to boot again. It now won't boot even doing the hard reset procedure. Also the led doesn't come on when it is plugged in anymore. It comes up to a blue screen with small white boxes in the upper left when it comes on after trying the hard boot. Any ideas what went wrong with it ?
Post relates to: Treo 800w (Sprint)

I would bring it in to your local Sprint store to see if they can fix it or replace it under your insurance plan.
Alan G

Satellite C850 won't shutdown or sleep

Hi
I have Toshiba satellite C850-B717 since 6 month that came with WIN 8 and it worked without problems
but now did not shutdown or sleep
when i shutdown it , the fan remain running and the power led remain on and i can't turn it off until i hold down the power button for 5 seconds
the sleep mode is the same problem and cant wakeup
restart not work correctly it freezing for about 5 seconds then turn off completely remain 5 seconds then turn on again
anyone can help me please?
i think the problem is hardware or bios problem not software problem because the same problem happen when i enter the bios, change anything and i choose save and exit , it freezes and then restart , even when i push the power button it freeze
i tried several methods but nothing work
Update the BIOS to 6.70 , it was 6.60 when the problem begun
I recovered the OS from TOSHIBA recovery flash thet I made before
I removed the battery and hold down the power button for 30 seconds
I removed the battery for about 11 hours
tried booting from winpe and its wont shutdown at all ,just freezing
any HELP please
"sorry about my english"
THANKS

> same problem happen when i enter the bios,
If this happens within the BIOS, then this problem is related to the hardware malfunction.
You should definitely contact the service available in your country:
Here you can find all ASPs worldwide:
http://www.toshiba.eu/innovation/generic/ASP_SUPPORT/
The ASP should provide you all information for further handling.
In case the ASP in your country would not be responsible for this unit, you should contact the ASP in the country you made the purchase.

Re: Satellite C850 won't boot anymore - broken HDD

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