Re: Satellite L505-10M - Random BSOD, power cuts, freezes

Hello,
I have problems with my notebook. Problems go from the laptop just shutting down, as if someone pulled the powercord if it was a desktop.
At that time the battery was fully charged and i was working with the power cable connected. Other problems are freezes, requiring to shutdown the pc by holding the power button. And last problem are BSOD.
The error messages aren't always the same, so far i've had "memory management error", "system service exception" 0x3B, "IRQL_no less or equal'.
The laptop just came back from repair with a SMART failure on the HD and i was hoping the problems would be solved with that but they still remain, making me think the HD failure isn't the cause but an effect of the yet to be identified problem. So far I have tested the RAM with memtest86 which didn't find anything, running diagnostic programs and burnin programs do not force the pc into errors, the symptoms are very random.
The link below has several minidump files from the past few days, after the pc came back from the HD replacement.
http://users.telenet.be/idero/fleetdefender/minidumps.zip
Hopefully someone can figure out what the underlying problem is or confirm my suspicions that this probably is a motherboard issue.

Hi
I have exactly same problem with my brand new Toshiba, I got several BSODs per day. I have tested memory and it is fine. The dump says following:
BUGCHECK_STR: 0x7f_8
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff80003889b69 to fffff8000388a600
STACK_TEXT:
fffff800`04dfed28 fffff800`03889b69 : 00000000`0000007f 00000000`00000008 00000000`80050033 00000000`000006f8 : nt!KeBugCheckEx
fffff800`04dfed30 fffff800`03888032 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
fffff800`04dfee70 fffff800`03852e60 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiDoubleFaultAbort+0xb2
fffff880`08296fe0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SeAccessCheckFromState+0x60
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!KiDoubleFaultAbort+b2
fffff800`03888032 90 nop
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: nt!KiDoubleFaultAbort+b2
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4b88cfeb
FAILURE_BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2
BUCKET_ID: X64_0x7f_8_nt!KiDoubleFaultAbort+b2
I have the newest drivers possible.
Any ideas what should I do?
Funny thing was that I bought the machine because of the money back promise (if the laptop fails, you will get your money back and laptop fixed) - and it still does not seems to work!
BR,
Ville

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    Hi,
    In order to assist you, we will need the .DMP files to analyze what exactly occurred at the time of the crash, etc.
    If you don't know where .DMP files are located, here's how to get to them:
    1. Navigate to the %systemroot%\Minidump folder.
    2. Copy any and all DMP files in the Minidump folder to your Desktop and then zip up these files.
    3. Upload the zip containing the .DMP files to Onedrive or a hosting site of your choice and paste in your reply. Preferred sites: Onedrive, Mediafire, Dropbox, etc. Nothing with wait-timers, download managers, etc.
    4 (optional): The type of .DMP files located in the Minidump folder are known as Small Memory Dumps. In %systemroot% there will be what is known as a Kernel-Dump (if your system is set to generate). It is labeled MEMORY.DMP. The difference
    between Small Memory Dumps and Kernel-Dumps in the simplest definition is a Kernel-Dump contains
    much more information at the time of the crash, therefore allowing further debugging of your issue. If your upload speed permits it, and you aren't going against any strict bandwidth and/or usage caps, etc, the Kernel-Dump is the best
    choice. Do note that Kernel-Dumps are much larger in size due to containing much more info, which is why I mentioned upload speed, etc.
    If you are going to use Onedrive but don't know how to upload to it, please visit the following:
    Upload photos and files to Onedrive.
    After doing that, to learn how to share the link to the file if you are unaware, please visit the following link -
    Share files and folders and change permissions and view 'Get a link'.
    Please note that any "cleaner" programs such as TuneUpUtilities, CCleaner, etc, by default will delete .DMP files upon use. With this said, if you've run such software, you will need to allow the system to crash once again to generate a crash dump.
    If your computer is not generating .DMP files, please do the following:
    1. Start > type %systemroot% which should show the Windows folder, click on it. Once inside that folder, ensure there is a Minidump folder created. If not, CTRL-SHIFT-N to make a New Folder and name it Minidump.
    2. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Performance > Settings > Advanced > Ensure there's a check-mark for 'Automatically manage paging file size for all
    drives'.
    3. Windows key + Pause key. This should bring up System. Click Advanced System Settings on the left > Advanced > Startup and Recovery > Settings > System Failure > ensure there is a check mark next to 'Write an event to the system
    log'.
    Ensure Small Memory Dump is selected and ensure the path is %systemroot%\Minidump.
    4. Double check that the WERS is ENABLED:
    Start > Search > type services.msc > Under the name tab, find Windows Error Reporting Service > If the status of the service is not Started then right click it and select Start. Also ensure that under Startup Type it is set to Automatic rather than
    Manual. You can do this by right clicking it, selecting properties, and under General selecting startup type to 'Automatic', and then click Apply.
    If you cannot get into normal mode to do any of this, please do this via Safe Mode.
    Regards,
    Patrick
    “Be kind whenever possible. It is always possible.” - Dalai Lama

  • Satellite L505-141 - Crash 3 times a day

    Hello,
    I just bought 2 months ago my first new laptop Satellite L505-141 and use Windows 7 64bit. The laptop crushes (turn off Suddenly) 3 times a day and I dont know why! After it's happen I cant turn it on unlees I plug out and conent again the electric cable.
    Please help me, I dont know what cuses the laptop to crush.
    10x
    chen.

    Hi
    It is not easy to say why this happen and maybe best option will be to contact Toshiba service and let them check your notebook. They can force your notebook to run on maximum level to see on which point your notebook will crash.
    As usual notebook user you can do some tests but I don't think it will help you much.
    You can test it with AC power supply or with battery power supply to see if there is some difference.
    You can test it with different browsers to see if the same will happen again and again.
    What you can also try is to check this with different power plans.
    At the end you can install OS again using HDD recovery installation and test it with factory settings and without some additional software.
    I believe you should contact Toshiba service in your country, explain the situation and hear what they will say about that.

  • Gt70 dragon edition 2 random bsod

    hello everyone ,, 4 days ago i bought a new msi gt70 dragon edition 2 with these system specs
    i7-4700mq processor
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    750gb +128g ssd(super raid)
    ram 32gb
    os: windows 8
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    driver ... please tell me what to do .. this is the dump file to read the error or something like that
    although i tried attaching the file on the post but i couldn't so i guess i'll have to upload it to mediafire
    www(.)mediafire(.)com/download/d82175lxyof34zd/SF_04-01-2014.zip   <<< please remove the () between the .
    guys please tell me if it's something related to the hardware so i could replace the laptop itself within the given days because i bought it couple days ago

    Okay. I see the confusion. He is using the drivers that Svet recommended. Which are slightly newer than your own, but are also without the Killer Network Manager and must be installed manually. (10.0.1.263 for the Wireless and 8.0.2.42 for the e2200)
    My issues with the wireless seemed to go away with Svet's drivers - which was essentially a newer download pinned to the forums of what Warner gave to you. He could give Warner's a try but they basically are the same. I assumed my issue didn't go away as I was having another BSOD issue that didn't exactly specify which device was causing the BSOD.
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  • Satellite L505 - Does it come with Windows 7 64bit or 32bit disk?

    I got a Satellite L505 computer with *preinstalled* Windows 7 64-bit version and a 32-bit product recovery disk. I have not created a backup of a 64-bit version and meantime reinstalled the system from the 32-bit recovery disk provided erasing my HD. I would however like to reinstall the 64-bit verision of Windows 7. I know that I can order a backup media from https://backupmedia.toshiba.eu/ but it does not say wich version (64-bit or 32-bit) will be shipped to me.
    If I check the model description on the Toshiba page it says that it is shipped with 64-bit version and includes 32-bit recovery disk. This descrition still leaves me with a question which backup media I would get from Toshiba. I have to be sure that I get the 64-bit WIndows 7 before I order one.
    I would appreciate a confimation. Thanks!

    Hi buddy,
    I think everything is ok and there is no open question. The description on the Toshiba website says everything: The notebook is shipped with 64bit Windows 7 version that means this version is preinstalled on your computer. Additional you get a 32bit version on a recovery disk and thats all!
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  • What's new in the BIOS Update v2.00 for Satellite L505-144

    What's new in the BIOS Update v2.00 for Satellite l505-144
    Thanks

    Hi mate
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    Greets

  • My new iMac will be exposed to  daily Power cuts ..........Advice Please

    I am about to buy my first Apple Mac, an iMac 24 inch, a possible future problem I can for see is that here we get daily power cuts lasting between 5 minuest to 5 hours , I am planning on Buying a an UPS (uninterruptible power supply ) which I hope should automatically Close down the iMac when I am not there.
    My questions are.
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    Thanks .....

    1. If I am at the computer when there’s a power cut is there a quick way to shut it down...
    In the top left corner of Mac OS X is an Apple menu available in almost every app you may be using with a Shut Down command. Mac apps are written to interrupt a Shut Down to query what to do about open files with unsaved content. After you have been given the opportunity to Save or Don't Save open files the Shut Down proceeds.
    2. If I am at the computer when there is a power cut , and the UPS gives me time to manually turn of the computer before the power totally goes off...
    The UPS should give you more than enough time to safely save all open files, quit open apps and shut down the Mac. The quickest way to begin this process is the Shut Down command in the Apple menu. You should purchase the UPS that gives you the most time to take care of shutting down within your price range.
    3. If the computer is set to sleep and there’s a power cut , the UPS should shut it down Automatically , what would happen when the power is restored...
    From my own experience of a homeland with an unreliable electric supply, I personally don't see any advantage of having the Mac restart itself to only be put to sleep. Especially if the power interruption is caused by an ongoing storm which may continue to interrupt the power
    4. Does any one think that the regular power cut's syndrome may in any way affect the long term running and reliability of the computer...
    Macs are made to be left on 24/7, without being put to sleep. I sleep mine when not in use. My experience with Macs is they can take this power interruption in stride. Mine have for 24 years. I am grateful our federal power monopoly has improved over the years and my UPS is called upon to do its job much less frequently today!

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