Re: Satellite S50T-B - cannot activate preinstalled Win 8.1

My friend Sherry bought a Satellite S50T-B pspq8a-00h008 laptop at Chrismas in Canberra and brought it back to China.
Now, she found the system cannot be activated via neither online nor by phone. when tried to activate online, she received a error message "0x800707b, The filename, directory name, or volume label syntax is incorrect." I helped her try several solutions but all failed with the same error code.
Here are all solutions we have tried:
1. roll back any changes for optimization purpose.
2. retype the product key by the following commands we found online:
slmgr /upk
slmgr.vbs -ipk xxxx-xxxx-xxxx-xxxx-xxxx
slmgr.vbs /ato
3. try to activate by phone, use the command "slui.exe 4", it appears "the system cannot be activated by phone"
4. restore the system. we are shocked by that the activation still doesn`t work.
by now, we don`t know what we can do to activate windows 8.1.
does anyone here could help us ?

If your notebook is still preinstalled with original recovery image that you got with your notebook create bootable recovery media (DVD or USB stick) please using preinstalled Toshiba recovery media creator tool. How to do this is described in users manuals document.
After doing this use this media and reinstall Windows. Start your notebook, connect it to the internet using LAN cable or WLAN connection and I hope everything will be OK.

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