Re: scanner failure hp 4280 all in one printer scanner copier

Can anyone help me please?
I have an HP Photosmart C4280 which will print but will not scan when using it with my Apple Mac.
I have looked at the various posts and have installed, deleted, re-installed. The Mac sees the printer and sees the scanner too.
This morning the printer has now decided to print in miniature so that anything that I print you need a magnifying glass to read. This is so aggravating. I have tried to resolve this but have failed miserably.
Any suggestions would be gratefully received. Thanks!
This question was solved.
View Solution.

If you are using Snow Leopard and have HP software for pre-Snow Leopard (either from a CD not marked as compatible with 10.6 or you recently upgraded to Snow Leopard and had the HP software on your Mac before you upgraded - even if you did a standard uninstall of the old software or installed new software over the top of it) you must uninstall the software using the 'scrubber' option:
Go to Applications/Hewlett Packard/ click on HP Uninstaller
Click on Continue
Highlight your device on the left pane
Hold the Ctrl, Opt and Cmd keys and click on Uninstall
There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
Click Continue and let it finish
Restart your Mac
Now, run a Software Update.
Finally, download and install the "Full Featured" Driver and Software from the "Support & Drivers" link at the top of this page.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Use the Setup (wrench icon) button on the front of the printer to look through the settings menu to set the printer time and date.
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The fax function on my c7280 all-in-one printer ceased working since installing windows 8....?

Product: hp photosmart c7280 all-in-one printer,fax, copier,scanner. I recently bought a new desktop (lenovo) with windows 8 pre installed. My printer prints, scans and copies but now refuses to fax. The compatibility centre for windows 8.1 tells me that my printer is compatible with the new os and na action is required...Any suggestions??? Tks

Hello there! Welcome to the forums @francojuve ,
I read about how you can no longer fax after upgrading to Windows 8. I have a couple of my own suggestion that might help!
1. Uninstall the Printer Software
2. Restart the PC
3. Reinstall the driver for Windows 8 here: HP Photosmart Full Feature Software and Drivers
Also, try the troubleshooting steps from this guide: Cannot Send or Receive Faxes
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Best wishes to you!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Are there any updates so i can use my HP Photosmart C4780 All in One Printer wirelessly?

just wondering..are there any updates for the iMac with OS X (10.8.2) so I can use my HP Photosmart C4780 All in One (Print,Scan,Copy)?

Hi,
An HP Full Feature Software is not available for Mountain Lion, therefore the Wireless configuration is tricky and cannot be done through the software.
To connect the printer to your wireless network you will need to create a temporary wireless ad hoc connection, then the wireless connection to your router can be configured via the EWS page:
Step one: Restore the printer's network default settings
Touch the ATM button ( ) next to Wireless / Scan .
Touch the ATM button ( ) next to Wireless Menu .
Touch the ATM button ( ) next to Wireless Settings .
Use the up and down ATM buttons ( ) to select Restore Network Defaults , and then press OK .
Touch the ATM button ( ) next to Yes to confirm your selection.
Step two: Networkly connect the Mac to the printer by creating a temporary ad-hoc connection
From the Mac, click the Wi-Fi icon.
Click Join other network.
Click Show Networks.
Select the printer's SSID, it should be listed as HPSETUP or should contain HP or C4700 within its name.
Click Connect
Allow two-three minutes to fully establish the network connection.
Step three: Connect the printer to your router via the EWS page
Open Safari.
Click the Bookmarks icon ()
Click Bonjour.
Double click the printer name, the EWS page appears.
Open the Networking tab.
From the left pane select Wireless.
Click the Start Wizard button and follow the steps to connect the printer to your router.
Step four: Reconnect the Mac to your router
From the Mac, click the Wi-Fi icon.
Click Join other network.
Click Show Networks.
Select your router SSID.
Click Connect
Allow two-three minutes to fully establish the network connection.
Now the printer should be connected to your network.
Open Print & Scan, click the Plus sign and add the printer listed as Bonjour.
btw John Galt - I this it should be spelled as OS X, please correct me if i'm wrong.. ;-)
Hope that helps,
Shlomi

I have an HP Photosmart C4180 all in one printer scanner and copier, I can't figure out how to scan more than one page at a time and then send as a PDF file via email

I have an HP Photosmart C4180 all-in-one, printer, scanner and copier. I can't figure out how to scan more than one page? It will only let me do one page at a time and then I have difficulty sending pages 1, 2 and 3 as one docuement. Any ideas??
Thank you, Jetteski

Hello Jetteski,
Hello Jetteski, Thanks for the post.
Since you are running a MAC, check the below links for some excellent information on scanning. Good Luck!
http://goo.gl/M8Cl2
http://goo.gl/cufK6
http://goo.gl/OTQoR
I work for HP but my posts and replies are my own....Thank you!

"ink system failure" error with code oxc19e0023 on a HP Photosmart Premium All-in-One Printer - C309

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This question was solved.
View Solution.

Have you tried the steps outlined in this article:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03081973&cc=us&dlc=en&lc=en
If not give the steps a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

All in One Printer/Scanner/Copier/Fax Recommendations

Hi,
I'm looking to purchase an all in one printer/scanner/copier/fax device. I was wondering what recommendations other people have. The main purpose would be to print photos, scan photos and some small business office printing. Note, a fax would be nice, but is not absolutely neccessary.
Scanning photos would be important, since I plan to scan our family's photo albums into iPhoto.
Also, is there a printer than can communicate with the Mini using bluetooth? If so , does it work well?
Since I have limited desk space, size would be an issue (smaller the better).
Looking to spend about $200, slightly more if the cost justifies itself. Less is always better.
Thanks in advance!

The Brother MFC-420cn
http://www.brother-usa.com/MFC/ModelDetail.aspx?ProductID=MFC420CN
does everything you ask for less than $100 -- except bluetooth.
The Pluses: Good Mac software. Cheap ink. Networkable.
The construction is flimsy plastic, but if you are gentle it will hold up.
Definitely small footprint.
Paper path is 180 degrees, which is not my preference.
Personally, I prefer Epson all-in-ones. Also good Mac software and 80 degree paper path for less jamming. Exceptional scan quality.
http://www.epson.com/cgi-bin/Store/ProductCategory.jsp?oid=-8182

Problem setting up HP 6310 all-in-one printer/scanner

I have just installed archlinux for the first time, and so far everything is working great except for a HP 6310 all-in-one printer/scanner. This printer is connected by wire to a router, and the computer communicates with the router over a wireless connection. I have managed to install the printer through cups and print a test page. The problem is getting hplip and sane set up. I belive that if I get hplip set up correctly that that will take care of the sane problem.
Trying to install the printer with hp-setup:
[mike@archy ~]$ sudo hp-setup -i 192.168.1.104
Password:
HP Linux Imaging and Printing System (ver. 3.9.12)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
Setting up device: hp:/net/Officejet_6300_series?ip=192.168.1.104
| PRINT QUEUE SETUP |
Please enter a name for this print queue (m=use model name:'Officejet_6300'*, q=quit) ?
Using queue name: Officejet_6300
Locating PPD file... Please wait.
error: No PPD found for model officejet_6300 using new algorithm. Trying old algorithm...
Found PPD file: drv:///hp/hpcups.drv/hp-officejet_6300_series.ppd
Enter a location description for this printer (q=quit) ?computer room
Enter additonal information or notes for this printer (q=quit) ?
Adding print queue to CUPS:
Device URI: hp:/net/Officejet_6300_series?ip=192.168.1.104
Queue name: Officejet_6300
PPD file: drv:///hp/hpcups.drv/hp-officejet_6300_series.ppd
Location: computer room
Information:
error: Printer queue setup failed. Please restart CUPS and try again.
Restarting cups doesn't change anything.
Running hp-check gives this:
[mike@archy ~]$ hp-check
HP Linux Imaging and Printing System (ver. 3.9.12)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
| SYSTEM INFO |
Basic system information:
Linux archy 2.6.32-ARCH #1 SMP PREEMPT Sat Jan 23 13:53:44 UTC 2010 i686 Intel(R) Pentium(R) III CPU 1133MHz GenuineIntel GNU/Linux
Distribution:
unknown 0.0
Checking Python version...
OK, version 2.6.4 installed
Checking PyQt 4.x version...
OK, version 4.6.2 installed.
Checking for CUPS...
Status: scheduler is running
Version: 1.4.2
error_log is set to level: debug
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0
| COMPILE AND RUNTIME DEPENDENCIES |
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.
Checking for dependency: CUPS image - CUPS image development files...
OK, found.
Checking for dependency: DBus - Message bus system...
OK, found.
Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.
Checking for dependency: libjpeg - JPEG library...
OK, found.
Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.
Checking for dependency: libpthread - POSIX threads library...
OK, found.
Checking for dependency: libtool - Library building support services...
OK, found.
Checking for dependency: libusb - USB library...
OK, found.
Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python devel - Python development files...
OK, found.
Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: SANE - Scanning library development files...
OK, found.
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
| HPLIP INSTALLATION |
Currently installed HPLIP version...
HPLIP 3.9.12 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.9.12
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.9.12
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=yes
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.9.12.29
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=no
hpcups-only-build=no
hpijs-only-build=no
Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
Current contents of '~/.hplip/hplip.conf' file:
[last_used]
device_uri = hp:/net/Officejet_6300_series?ip=192.168.1.104
[installation]
version = 3.9.12.29
date_time = 01/24/2010 15:48:05
| DISCOVERED USB DEVICES |
No devices found.
| INSTALLED CUPS PRINTER QUEUES |
Officejet_6300_series
Type: Unknown
Device URI: socket://192.168.1.104
PPD: /etc/cups/ppd/Officejet_6300_series.ppd
PPD Description: HP Officejet 6300 Series, hpcups 3.9.12
Printer status: printer Officejet_6300_series is idle. enabled since Sat 23 Jan 2010 02:26:45 PM CST
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
| SANE CONFIGURATION |
'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
| PYTHON EXTENSIONS |
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
| USB I/O SETUP |
Checking for permissions of USB attached printers...
HP Device 0xb1d at 004:002:
warning: Device URI: (Makeuri FAILED)
| USER GROUPS |
lp wheel network video audio optical storage scanner power users mike
| SUMMARY |
error: 1 error or warning.
Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html
Done.
I have a feeling that the problem is here:
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
Something about the backend isn't right, but I'm out of my depth here. Any suggestions would be appreciated.
One other point. It works with no problem in Ubuntu with both hplip and sane, so I know it is possible. I just haven't figured out the trick yet.

Well, it's fixed now, but I'm not sure why. I hooked up a HP 3970 usb scanner to my computer and when I started xsane it not only found it, but also found the 3610 all-in-one on the network. I checked hp-tools, and the 3610 was there also.So everything is working now, but I'm still curious as to why the 3610 wouldn't work with sane and hp-setup until I plugged in the 3970 to the computer.

Airport Extreme connects to Epson all in one printer, scanner doesn't work

I got a new Airport Extreme to connect my all-in-one printer, copier, scanner Epson CX8400. Connecting the printer feature to my MacBook Pro and my HP laptop was very easy, however can't get the scanning feature to work. Has anyone had this same issue? Do you know how to solve it other than plugging the USB cable directly to the computer? thanks!

Hi Carlos9912,
Does the Epson CX8400 support scanning over WiFi/Bonjour? I know my two HP Photosmart printers and my Epson I have do not support scanning over WiFi/Bonjour, despite the fact that they support printing functionality.
http://www.epson.com/cgi-bin/Store/consumer/consDetail.jsp?BV_UseBVCookie=yes&oi d=63069506
(Product ID page for the Epson printer)

HP Officejet pro 8500A premium, all-in-one printer, scanner problems

I have an HP Officejet pro 8500A premium, all-in-one printer.
Tried uninstalling using the HP supplied uninstall software and installed recommended OSX 10.8 software for this device.
I use wireless scanning. Scanner only scans the first page then shows an error.
Anyone have this problem as well and any possible solutions?
Thanks

The HP Scan works just fine in Mountain Lion for me. Always has.
OfficeJet Pro 8500 A909a
I think the original poster needs to reinstall the latest software for the printer that came with his printer or directly from HP. Then, install the Apple HP updates.
When he unistalled the HP software, it may have removed the software needed for HP Scan to work properly.
The last software I installed from HP was -> HP_Installer_Officejet_Full_Group05_10.3.dmg
Yes, there have been Apple HP updates, but they never stopped my HP Scan from working.

Power problem with my 4620 all in one printer / scanner / fax

Hi,
My problem is this. I have a 4620 all-in-one printer / scanner / fax. However, I have discovered this problem.
Scenario:
The printer hasn't been used for a day or two but is plugged in still with the light above the power cord on. I want to print a word doc or whatever. I click print. I obtain a message that the computer (via wifi) can't communicate with the printer. Pressing the Power on button on the printer interface doesn't work.
My solution, I have to disconnect the power supply from the printer, then reconnect and then press the Power On button.
This isn't normal I think. I don't think for one minute that I should have to go and disconnect and reconnect the power suppy for it to print etc.
Any ideas?
Thank you in advance!!

maybe here: http://discussions.apple.com/thread.jspa?messageID=11110856&#11110856 ?
found doing a quick search of the forum
all results here: http://discussions.apple.com/search.jspa?objID=c263&search=Go&q=laser+printer
JGG

HP PSC 1210 All-in-One Printer -- need Software (scanner directory), for windows 7 (64) bit

hi,
I am kind of done with this Printer ! lost hope in customer care and support hit with HP ! from Past 10 days searching a software to scan few doc from my printer 1210 (HP PSC 1210 All-in-One Printer) but i dint find.... i got one from some source (166 Mb) file, but to my surprise its not compatable with Windows 7. i am totally depressed now.... Please help me to find software for this (scanner document) I have lost the CD lont time back can i download This some where?

Hi there,
I understand you're looking for drivers for your PSC 1210 on Windows 7. I will certainly do my best to guide you in this issue.
At this time there are no HP drivers available for this printer for Windows 7. You can still use the printer with Windows 7, you will just have to use the drivers available within Windows 7. That document will walk you through what you need to do in order to get printing again, and will also show you how to scan with this Windows driver.
Hope this helps, have a great day!!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

Scan Control from HP 1210 All in one Printer/Scanner

I now have Macbook with OS 10.6.8.
Used to have 10.4.11
We have an HP 1210 All in one printer/scanner.
With 10.4 there was a very clear and user friendly utility provided by HP that enabled good scan control.
It enabled multiple choices of destination filetype and multiple pages scanned into a single document.
Now I have 10.6.
I have done S/W update both with printer connected and disconnected.
I have been offered and have downloaded the latest version of s/w from HP.
Nowhere on my Mac is there a file that has any name like HP, Hewlett Packard or PSC or 1210
The utility is there somewhere because I can print, and, if I have the printer active, I can use the utility to check ink levels etc.
However the ONLY scan facility is the Mac IMage Capture.
This only does single pages and only scans to jpeg.
What do I have to do to get my full scan control facility back and active as provided by HP
Steve B

steve.br wrote:
However I repeat, There is no s/w that the system can find that is labled HP, Hewlett or PSC or 1200. Not in applications or Utilities or anywhere I can see.
If I use the Finder File Find utility I can search for files with any of those attributes and nothing related is found.
Path should be HD/Library/Printers/hp
Within the hp folder are several folders with one titled "Utilities" and within that folder is the application HP Utility
Path HD/Library/Printers/hp/Utilites/HP Utility
Since it's to be accessed from the System Preferences Print & Fax tab/pane/icon or within Image Capture, that is why those files are not in the Applications folder nor Utilities folder. It is not to be launched directly, i.e., double clicked. Be careful accessing files in the main Library folder (i.e., HD/Library/).
FYI: I have all those folders on all my computers each using a different OS even though the only HP printer I use is a 1995 Laserjet 4MV.
I Have just done a test using the SystemPreferences Printer area and get sent to the Image capture function.
So, that was after clicking the Scan tab in System Preferences > Print & Fax? It's most likely using the HP Software that you noted downloading in your original post. It is not using some phantom software.
I want to be able to save a multiple page document file in .pdf format.
I use Acrobat Professional to scan as PDF with a Brother multifuction device that is equiped with a 30 page auto document feeder (ADF). Since the HP 1210 is a flat-bed scanner, it seems that your wish can be achieved by scanning and saving each page as separate documents and then combining those documents. I cannot remember whether Apple Preview in 10.6.x offers combining PDFs but there are a number of freeware and shareware apps that can.
Is there a conversion capability that would convert from .jpeg to .pdf
Apple Preview, Adobe Photoshop, GraphicConverter are just a few apps that come to mine.
Thanks for your help.
You're welcome. A lot has changed since Mac OS 10.4.11. Hope the above helps too.

I have a Mac OS 10.6.7 that will not activate the scanner option on a C7280 HP All in One Printer, Fax, Scanner - the Printer works fine but the scanner does not - any suggestions?

I have a Mac OS 10.6.7 that will not activate the scanner portion of an HP C7280 All in One - prints fine - but won't activate scanner.

I have the same problem with an HP Scanjet 8250 and my Epson Stylus NX400. I have reloaded allegedly updated drivers. I have researched using SANE. Neither scanner wants to work since the OS X10.6 update. I have found very little out there about this problem.
Can anyone help me make these bricks work? Really would like a solution that won't cost me hundreds to replace the equipment. Thanks so much.

HP Potosmart c6380 All in One printer -scanner - copier

Hi just been give a HP Potosmart C6380 All in One Printer - Scanner - Copier , i have no information pack with it. How can i get hold of one to able to connect the printer at home.

Hello lou, What is the operating system on the computer you want to install the printer on? Depending on the OS, you would download the Full Featured Software for that OS.Then making sure you have your USB cord ready to connect the two together, install the software and follow the instructions as it installs. Connect the USB cord when it tells you to. Here is the support page for that printer. It gives the download options and manuals you would want.HP Photosmart C6380 All-in-One Printer Manuals | HP® Support IF you need further help, let me know.Thanks.

Re: scanner failure hp 4280 all in one printer scanner copier

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