Re: Skype number keeps saying busy

When I tried to call my Skype Number is always busy. I called Microsoft Technical Support, and they said there is no issue! I tried to call again my skype number and still it is busy! I don't know when this issue can be resolved?! Please note that the privacy setting is: accept calls from anyone.

Hi, Amal2, and welcome to the Community,
Please do contact Skype Customer Service instead, as Skype Customer Service will have the necessary tools to test your number.  One point to clarify - if you are calling your Skype Number from Skype, then your Skype Number will ring busy as Skype sees this as calling yourself.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and choosing a different path through the various drop-down menu options presented.
Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Last and not least, when you reach the last step of the process, remember to click on the "Start Chat" link when you are provided the choice of visiting the Community or starting an instant message chat with a customer service agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Similar Messages

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    There is nowhere in the skype menu an address to file a complaint!!!! this is a serious issue... My skype number is constantly busy when I am called (and I am not using it!); who do I complain to? 

    Hi, Psalamon, and welcome to the Community,
    Please contact customer service to request assistance with this. 
    Also, when you say, "My skype number is constantly busy when I am called (and I am not using it!),"
    ... please note that the Skype Number will not "ring busy" - if you are using Skype, incoming calls would be diverted according to your Tools -> Options settings.  The Skype Number provides a phone number for people to reach you, but the number has nothing to do with outbound calls you place.
    Hope this makes sense!
    Regards,
    Elaine

  • My skype number is constantly busy when I am calle...

    There is nowhere in the skype menu an address to file a complaint!!!! this is a serious issue... 
    My skype number is constantly busy when I am called (and I am not using it!); who do I complain to? 

    Hi, Psalamon, and welcome to the Community,
    Please contact customer service to request assistance with this. 
    Also, when you say, "My skype number is constantly busy when I am called (and I am not using it!),"
    ... please note that the Skype Number will not "ring busy" - if you are using Skype, incoming calls would be diverted according to your Tools -> Options settings.  The Skype Number provides a phone number for people to reach you, but the number has nothing to do with outbound calls you place.
    Hope this makes sense!
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • My Skype Number always shown busy when call

    Since I bought my skype number it is always shown busy. Can you help? 

    Hi, Psalamon, and welcome to the Community,
    Please contact customer service to request assistance with this. 
    Also, when you say, "My skype number is constantly busy when I am called (and I am not using it!),"
    ... please note that the Skype Number will not "ring busy" - if you are using Skype, incoming calls would be diverted according to your Tools -> Options settings.  The Skype Number provides a phone number for people to reach you, but the number has nothing to do with outbound calls you place.
    Hope this makes sense!
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • My skype number is always busy...

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    contact Customer Support asap please
    https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
    Regards,
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  • Skype Number is always busy...

    I'm experiencing problems with Skype Numbers in Brazil, code 5511 3042 - São Paulo.
    My Skype Number is always busy! I've tried change at preferences, it was working, but now the all day is busy....

    This fixed the issue for me. Thanks.
    Julisru wrote:
    s > Options
    Click the Privacy tab, then under Allow calls to my Online Number(s) from… selectanyone, and click Save.
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    Wait approximately 5 minutes then open the privacy settings once more and change the setting back to anyone and Save.
    Skype for Mac
    In Skype, go to Skype > Preferences > Privacy
    Under Receive calls to my Online Number from, select Anyone.
    If the privacy settings were already configured like this, complete the two steps below to refresh the settings.
    Go back to the Privacy tab by selecting Skype > Preferences > Privacy and change the privacy settings to allow calls to your Online Number from Only people in my contact list
    Wait approximately 5 minutes then open the privacy settings once more and change the setting back to Anyone.

  • I cant sign in to skype, it keeps saying i am alre...

    Having trouble signing in and using skype, it keeps saying I am already signed it. I have tried to quit. Should i completely uninstall it?

    Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Restart Skype.
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    Post transferred to create its own new thread (topic).
    Subject/title edited for clarity.

    Hi, MarthBee, and welcome to the Community!
    Please check this first: in the Windows version of the Skype client software,
    Tools -> Options -> Calls -> be sure that Allow calls to my Skype number(s) from... anyone is ticked or checked in -> Save.
    Please try your tests again, ensuring that your mobile phone is not already signed on to Skype at the same time.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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  • Video call keeps saying busy

    Ok...my sister just downloaded skype on her Android phone. We added each other as contacts and every time I go to video call her, it says she is busy when I know she is not. What can I tell her to do about that?

    I am having the same issue.  I won't wait for an answer here though since the original question was posted in 2013. ---
    Edited to conform with the Community Guidelines

  • Skype Number Australia getting busy tone always

    Hi All,
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    Raj

    you need to contact Customer Support asap
    https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
    Regards,
    Neil

  • Skype number is busy when people try to call me ?p...

    When i got my skype number it was busy when someone tried to call me and my skype was online . I changed my skype to only friends on skype list logged out for 5 minutes then logged in and changed it back to everyone can contact me. Been 3 days now and still no joy on my chefdamo account

    Hi,
    This might be related to your privacy settings.
    Please try steps given in this FAQ: https://support.skype.com/en/faq/FA10615/
    If my answer helped to fix your issue, mark it as a Solution to help others.
    Thank You!
    Please send private messages only upon request.

  • My Skype number is displayed wrong to those I call...

    Hello,
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    HK

    Hi, Psalamon, and welcome to the Community,
    Please contact customer service to request assistance with this. 
    Also, when you say, "My skype number is constantly busy when I am called (and I am not using it!),"
    ... please note that the Skype Number will not "ring busy" - if you are using Skype, incoming calls would be diverted according to your Tools -> Options settings.  The Skype Number provides a phone number for people to reach you, but the number has nothing to do with outbound calls you place.
    Hope this makes sense!
    Regards,
    Elaine

  • My Skype Number is busy continuously

    I am trying to call up the skype number from my mobile number however it is coming busy continously.
    Please help.
    Thanks,
    [Removed for privacy] Team
    Post transferred to create its own new thread (topic);
    Subject/title edited accordingly.

    Hi, IAL, and welcome to the Community,
    Hopefully, you are not signed on to Skype on the mobile device at the same time you are testing your Skype Number.  If you are, that could be the problem.  Try calling the Skype Number from a fixed line, instead.  Otherwise, you will need to please contact Skype customer service directly to sort this as we here in the Community do not have the resources to diagnose and resolve.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

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